About End User Experience Monitoring
End-User Experience Monitoring (EUEM) helps to monitor user interactions on any platform such as mobile, web, or apps running on virtual and physical devices. EUEM helps to identify and rapidly resolve problems to ensure excellent customer service and workforce productivity. The EUEM solutions monitor and combine insights from infrastructure applications, user experience, and network monitoring, enabling optimized performance.
Attributes | Details |
---|
Study Period | 2018-2030 |
Base Year | 2023 |
High Growth Market | Asia Pacific |
Unit | Value (USD Million) |
The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches, and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail a competitive advantage through combined synergies. Analyst at AMA Research estimates that United States Players will contribute the maximum growth to Global End User Experience Monitoring market throughout the forecasted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
IBM (United States), Riverbed (United States), BMC Software (United States), CA Technologies (United States), Micro Focus (United Kingdom), SAP (Germany), AppDynamics (United States), Catchpoint (United States), Dynatrace (United States) and Oracle (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research coverage are Lakeside Software (United States), Nexthink (Switzerland), Centurylink (United States), ControlUp (United States) and New Relic (United States).
Segmentation Overview
AMA Research has segmented the market of Global End User Experience Monitoring market by and Region.
On the basis of geography, the market of End User Experience Monitoring has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). North America region held largest market share in the year 2023. Europe, on the other hand, stood as the second largest market due to the presence of key companies in the region and high technological advancement. If we see Market by End User Industry, the sub-segment i.e. Banking, Financial Services, and Insurance (BFSI) will boost the End User Experience Monitoring market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Organization Size, the sub-segment i.e. Small and Medium-sized Enterprises (SMEs) will boost the End User Experience Monitoring market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Deployment Type, the sub-segment i.e. On-premises will boost the End User Experience Monitoring market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Component, the sub-segment i.e. Products [Synthetic Monitoring, Real User Monitoring, Others] will boost the End User Experience Monitoring market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Access Type, the sub-segment i.e. Web will boost the End User Experience Monitoring market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Influencing Trend:
Increasing Need to Measure Business Impact of End User Experience Monitoring
Market Growth Drivers:
Growing Number of Agents to Provide Better End-User Experience and Changing End User Expectations
Challenges:
Lack of Advanced Application Performance Monitoring Analytics and Lack of Skill Set and Expertise
Restraints:
False Positives and Incorrect Alerts
Opportunities:
Increasing Adoption of Data-Driven Decision-Making Process and Predictive Analytics and Advancements in Application Delivery and Software-Defined Age
Market Leaders and their expansionary development strategies
In June 2023, Cisco is announcing its intent to acquired Smartlook, a privately held company headquartered in Brno, Czech Republic. It represents a big step forward in delivering even more value for Cisco AppDynamics and the Full-Stack Observability Digital Experience Monitoring (DEM) solution, with new application and user experience insights, analytics, and troubleshooting capabilities.
In May 2022, Exoprise, a leading Digital Experience Monitoring (DEM) solutions provider, announced that the company has been featured as a monitoring vendor in The Forrester Now Tech: End-User Experience Management, Q2 2022 report. The Now Tech report focuses on the need for business IT leaders to employ end-user experience management (EUEM) solutions to reduce workplace technology-related disruptions, improve employee productivity, and measure employee experience from every endpoint location.
Key Target Audience
Providers, Government and research organization, Private Research Organization, Government Research Organization and Others
About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.