Global Incident Management Software

Incident Management Software Comprehensive Study by Application (SMEs, Large Enterprises), Pricing (One-Time Payment, Subscription), Deployment (On-Premise, Cloud, Hybrid), Features (Simplified Ticketing, Automated Incidence Management, Artificial Intelligence in Incident Management, Others) Players and Region - Global Market Outlook to 2030

Incident Management Software Market by XX Submarkets | Forecast Years 2024-2030 | CAGR: 20.3%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Incident Management Software Market Scope
An incident occurs when a service is disrupted unexpectedly. It interferes with routine operations, lowering end-user productivity. Incident Management is a procedure that aims to get the performance organization's services back to normal as soon as feasible. In an ideal world, this would be done in a way that had little or no detrimental impact on the main business. IT experts, DevOps teams, and other technology experts may use incident management software to better manage IT systems by reducing downtime and the possibility of crashes. It notifies IT, workers of an issue, provide a report, and automates a procedure to guarantee that the issue is reported and addressed in the appropriate order. North America is the largest market for incident management software.

AttributesDetails
Study Period2018-2030
Base Year2023
Largest MarketNorth America
UnitValue (USD Million)
Key Companies ProfiledSolarWinds (United States), Omnigo Software (United States), Amazon (United States), Freshservice (United States), Atlassian (Austria), PagerDuty (United States), Freshstatus (United States) and xMatters (United States)
CAGR20.3%


Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Incident Management Software market throughout the predicted period.

SolarWinds (United States), Omnigo Software (United States), Amazon (United States), Freshservice (United States), Atlassian (Austria), PagerDuty (United States), Freshstatus (United States) and xMatters (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are NinjaRMM (United States) and ServiceNow (United States).

About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from the total available market.

Segmentation Overview
The study have segmented the market of Global Incident Management Software market by Type , by Application (SMEs and Large Enterprises) and Region with country level break-up.

On the basis of geography, the market of Incident Management Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). North America region held largest market share in the year 2023.

Market Leaders and their expansionary development strategies
In 12 Jan 2021, Incident Response Technologies, Inc. (IRT), developers of the Rhodium Incident Management Suite, a major provider of incident management solutions in North America, was bought by Omnigo Software, a leading provider of public safety, incident, and security management systems. Omnigo's commitment to offering innovative software solutions that enable public safety officers and security staff to accomplish their day-to-day duties more effectively, improve safety and operational visibility, and maintain compliance is reaffirmed with this purchase.
In May 2021, AWS unveiled Incident Manager, a new feature of AWS Systems Manager that aids customers in preparing for and responding to application and infrastructure outages. Using runbook activities, incident updates, and chat-based collaboration, Incident Manager controls automated response plans and replies while automatically informing the assigned contacts. When a new incident is initiated, the System Manager console instantly creates a dashboard that acts as a point of reference for all components participating in the escalation management.


Influencing Trend:
Adoption Of Artificial Intelligence in The Incident Management Software

Market Growth Drivers:
Need To Effectively Manage Incidents at It Firms and Demand Of Incident Management Software to Reduce Damage as Much as Possible

Challenges:
Lack of Awareness About Incident Management Software

Restraints:
Staff Cannot Manage Incident Details from Any Location Apart from Office Computer

Opportunities:
Rise Of It Industry in Developing Nations Will Boost the Demand of Incident Management Software and Growing Reach of Internet Will Ultimately Boost the Demand of Incident Management Software

Key Target Audience
Venture Capitalists and Private Equity Firms, New Entrants/Investors, Analysts and Strategic Business Planners, Incident Management Software Providers, Government Regulatory and Research Organizations, End-Use Industries and Others

Report Objectives / Segmentation Covered

By Application
  • SMEs
  • Large Enterprises
By Pricing
  • One-Time Payment
  • Subscription

By Deployment
  • On-Premise
  • Cloud
  • Hybrid

By Features
  • Simplified Ticketing
  • Automated Incidence Management
  • Artificial Intelligence in Incident Management
  • Others

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Need To Effectively Manage Incidents at It Firms
      • 3.2.2. Demand Of Incident Management Software to Reduce Damage as Much as Possible
    • 3.3. Market Challenges
      • 3.3.1. Lack of Awareness About Incident Management Software
    • 3.4. Market Trends
      • 3.4.1. Adoption Of Artificial Intelligence in The Incident Management Software
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Incident Management Software, by Application, Pricing, Deployment, Features and Region (value) (2018-2023)
    • 5.1. Introduction
    • 5.2. Global Incident Management Software (Value)
      • 5.2.1. Global Incident Management Software by: Application (Value)
        • 5.2.1.1. SMEs
        • 5.2.1.2. Large Enterprises
      • 5.2.2. Global Incident Management Software by: Pricing (Value)
        • 5.2.2.1. One-Time Payment
        • 5.2.2.2. Subscription
      • 5.2.3. Global Incident Management Software by: Deployment (Value)
        • 5.2.3.1. On-Premise
        • 5.2.3.2. Cloud
        • 5.2.3.3. Hybrid
      • 5.2.4. Global Incident Management Software by: Features (Value)
        • 5.2.4.1. Simplified Ticketing
        • 5.2.4.2. Automated Incidence Management
        • 5.2.4.3. Artificial Intelligence in Incident Management
        • 5.2.4.4. Others
      • 5.2.5. Global Incident Management Software Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
  • 6. Incident Management Software: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2023)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. SolarWinds (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Omnigo Software (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Amazon (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Freshservice (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Atlassian (Austria)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. PagerDuty (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Freshstatus (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. XMatters (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
  • 7. Global Incident Management Software Sale, by Application, Pricing, Deployment, Features and Region (value) (2025-2030)
    • 7.1. Introduction
    • 7.2. Global Incident Management Software (Value)
      • 7.2.1. Global Incident Management Software by: Application (Value)
        • 7.2.1.1. SMEs
        • 7.2.1.2. Large Enterprises
      • 7.2.2. Global Incident Management Software by: Pricing (Value)
        • 7.2.2.1. One-Time Payment
        • 7.2.2.2. Subscription
      • 7.2.3. Global Incident Management Software by: Deployment (Value)
        • 7.2.3.1. On-Premise
        • 7.2.3.2. Cloud
        • 7.2.3.3. Hybrid
      • 7.2.4. Global Incident Management Software by: Features (Value)
        • 7.2.4.1. Simplified Ticketing
        • 7.2.4.2. Automated Incidence Management
        • 7.2.4.3. Artificial Intelligence in Incident Management
        • 7.2.4.4. Others
      • 7.2.5. Global Incident Management Software Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Incident Management Software: by Application(USD Million)
  • Table 2. Incident Management Software SMEs , by Region USD Million (2018-2023)
  • Table 3. Incident Management Software Large Enterprises , by Region USD Million (2018-2023)
  • Table 4. Incident Management Software: by Pricing(USD Million)
  • Table 5. Incident Management Software One-Time Payment , by Region USD Million (2018-2023)
  • Table 6. Incident Management Software Subscription , by Region USD Million (2018-2023)
  • Table 7. Incident Management Software: by Deployment(USD Million)
  • Table 8. Incident Management Software On-Premise , by Region USD Million (2018-2023)
  • Table 9. Incident Management Software Cloud , by Region USD Million (2018-2023)
  • Table 10. Incident Management Software Hybrid , by Region USD Million (2018-2023)
  • Table 11. Incident Management Software: by Features(USD Million)
  • Table 12. Incident Management Software Simplified Ticketing , by Region USD Million (2018-2023)
  • Table 13. Incident Management Software Automated Incidence Management , by Region USD Million (2018-2023)
  • Table 14. Incident Management Software Artificial Intelligence in Incident Management , by Region USD Million (2018-2023)
  • Table 15. Incident Management Software Others , by Region USD Million (2018-2023)
  • Table 16. South America Incident Management Software, by Country USD Million (2018-2023)
  • Table 17. South America Incident Management Software, by Application USD Million (2018-2023)
  • Table 18. South America Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 19. South America Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 20. South America Incident Management Software, by Features USD Million (2018-2023)
  • Table 21. Brazil Incident Management Software, by Application USD Million (2018-2023)
  • Table 22. Brazil Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 23. Brazil Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 24. Brazil Incident Management Software, by Features USD Million (2018-2023)
  • Table 25. Argentina Incident Management Software, by Application USD Million (2018-2023)
  • Table 26. Argentina Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 27. Argentina Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 28. Argentina Incident Management Software, by Features USD Million (2018-2023)
  • Table 29. Rest of South America Incident Management Software, by Application USD Million (2018-2023)
  • Table 30. Rest of South America Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 31. Rest of South America Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 32. Rest of South America Incident Management Software, by Features USD Million (2018-2023)
  • Table 33. Asia Pacific Incident Management Software, by Country USD Million (2018-2023)
  • Table 34. Asia Pacific Incident Management Software, by Application USD Million (2018-2023)
  • Table 35. Asia Pacific Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 36. Asia Pacific Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 37. Asia Pacific Incident Management Software, by Features USD Million (2018-2023)
  • Table 38. China Incident Management Software, by Application USD Million (2018-2023)
  • Table 39. China Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 40. China Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 41. China Incident Management Software, by Features USD Million (2018-2023)
  • Table 42. Japan Incident Management Software, by Application USD Million (2018-2023)
  • Table 43. Japan Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 44. Japan Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 45. Japan Incident Management Software, by Features USD Million (2018-2023)
  • Table 46. India Incident Management Software, by Application USD Million (2018-2023)
  • Table 47. India Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 48. India Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 49. India Incident Management Software, by Features USD Million (2018-2023)
  • Table 50. South Korea Incident Management Software, by Application USD Million (2018-2023)
  • Table 51. South Korea Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 52. South Korea Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 53. South Korea Incident Management Software, by Features USD Million (2018-2023)
  • Table 54. Taiwan Incident Management Software, by Application USD Million (2018-2023)
  • Table 55. Taiwan Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 56. Taiwan Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 57. Taiwan Incident Management Software, by Features USD Million (2018-2023)
  • Table 58. Australia Incident Management Software, by Application USD Million (2018-2023)
  • Table 59. Australia Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 60. Australia Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 61. Australia Incident Management Software, by Features USD Million (2018-2023)
  • Table 62. Rest of Asia-Pacific Incident Management Software, by Application USD Million (2018-2023)
  • Table 63. Rest of Asia-Pacific Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 64. Rest of Asia-Pacific Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 65. Rest of Asia-Pacific Incident Management Software, by Features USD Million (2018-2023)
  • Table 66. Europe Incident Management Software, by Country USD Million (2018-2023)
  • Table 67. Europe Incident Management Software, by Application USD Million (2018-2023)
  • Table 68. Europe Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 69. Europe Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 70. Europe Incident Management Software, by Features USD Million (2018-2023)
  • Table 71. Germany Incident Management Software, by Application USD Million (2018-2023)
  • Table 72. Germany Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 73. Germany Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 74. Germany Incident Management Software, by Features USD Million (2018-2023)
  • Table 75. France Incident Management Software, by Application USD Million (2018-2023)
  • Table 76. France Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 77. France Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 78. France Incident Management Software, by Features USD Million (2018-2023)
  • Table 79. Italy Incident Management Software, by Application USD Million (2018-2023)
  • Table 80. Italy Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 81. Italy Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 82. Italy Incident Management Software, by Features USD Million (2018-2023)
  • Table 83. United Kingdom Incident Management Software, by Application USD Million (2018-2023)
  • Table 84. United Kingdom Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 85. United Kingdom Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 86. United Kingdom Incident Management Software, by Features USD Million (2018-2023)
  • Table 87. Netherlands Incident Management Software, by Application USD Million (2018-2023)
  • Table 88. Netherlands Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 89. Netherlands Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 90. Netherlands Incident Management Software, by Features USD Million (2018-2023)
  • Table 91. Rest of Europe Incident Management Software, by Application USD Million (2018-2023)
  • Table 92. Rest of Europe Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 93. Rest of Europe Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 94. Rest of Europe Incident Management Software, by Features USD Million (2018-2023)
  • Table 95. MEA Incident Management Software, by Country USD Million (2018-2023)
  • Table 96. MEA Incident Management Software, by Application USD Million (2018-2023)
  • Table 97. MEA Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 98. MEA Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 99. MEA Incident Management Software, by Features USD Million (2018-2023)
  • Table 100. Middle East Incident Management Software, by Application USD Million (2018-2023)
  • Table 101. Middle East Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 102. Middle East Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 103. Middle East Incident Management Software, by Features USD Million (2018-2023)
  • Table 104. Africa Incident Management Software, by Application USD Million (2018-2023)
  • Table 105. Africa Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 106. Africa Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 107. Africa Incident Management Software, by Features USD Million (2018-2023)
  • Table 108. North America Incident Management Software, by Country USD Million (2018-2023)
  • Table 109. North America Incident Management Software, by Application USD Million (2018-2023)
  • Table 110. North America Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 111. North America Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 112. North America Incident Management Software, by Features USD Million (2018-2023)
  • Table 113. United States Incident Management Software, by Application USD Million (2018-2023)
  • Table 114. United States Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 115. United States Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 116. United States Incident Management Software, by Features USD Million (2018-2023)
  • Table 117. Canada Incident Management Software, by Application USD Million (2018-2023)
  • Table 118. Canada Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 119. Canada Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 120. Canada Incident Management Software, by Features USD Million (2018-2023)
  • Table 121. Mexico Incident Management Software, by Application USD Million (2018-2023)
  • Table 122. Mexico Incident Management Software, by Pricing USD Million (2018-2023)
  • Table 123. Mexico Incident Management Software, by Deployment USD Million (2018-2023)
  • Table 124. Mexico Incident Management Software, by Features USD Million (2018-2023)
  • Table 125. Company Basic Information, Sales Area and Its Competitors
  • Table 126. Company Basic Information, Sales Area and Its Competitors
  • Table 127. Company Basic Information, Sales Area and Its Competitors
  • Table 128. Company Basic Information, Sales Area and Its Competitors
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Incident Management Software: by Application(USD Million)
  • Table 134. Incident Management Software SMEs , by Region USD Million (2025-2030)
  • Table 135. Incident Management Software Large Enterprises , by Region USD Million (2025-2030)
  • Table 136. Incident Management Software: by Pricing(USD Million)
  • Table 137. Incident Management Software One-Time Payment , by Region USD Million (2025-2030)
  • Table 138. Incident Management Software Subscription , by Region USD Million (2025-2030)
  • Table 139. Incident Management Software: by Deployment(USD Million)
  • Table 140. Incident Management Software On-Premise , by Region USD Million (2025-2030)
  • Table 141. Incident Management Software Cloud , by Region USD Million (2025-2030)
  • Table 142. Incident Management Software Hybrid , by Region USD Million (2025-2030)
  • Table 143. Incident Management Software: by Features(USD Million)
  • Table 144. Incident Management Software Simplified Ticketing , by Region USD Million (2025-2030)
  • Table 145. Incident Management Software Automated Incidence Management , by Region USD Million (2025-2030)
  • Table 146. Incident Management Software Artificial Intelligence in Incident Management , by Region USD Million (2025-2030)
  • Table 147. Incident Management Software Others , by Region USD Million (2025-2030)
  • Table 148. South America Incident Management Software, by Country USD Million (2025-2030)
  • Table 149. South America Incident Management Software, by Application USD Million (2025-2030)
  • Table 150. South America Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 151. South America Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 152. South America Incident Management Software, by Features USD Million (2025-2030)
  • Table 153. Brazil Incident Management Software, by Application USD Million (2025-2030)
  • Table 154. Brazil Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 155. Brazil Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 156. Brazil Incident Management Software, by Features USD Million (2025-2030)
  • Table 157. Argentina Incident Management Software, by Application USD Million (2025-2030)
  • Table 158. Argentina Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 159. Argentina Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 160. Argentina Incident Management Software, by Features USD Million (2025-2030)
  • Table 161. Rest of South America Incident Management Software, by Application USD Million (2025-2030)
  • Table 162. Rest of South America Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 163. Rest of South America Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 164. Rest of South America Incident Management Software, by Features USD Million (2025-2030)
  • Table 165. Asia Pacific Incident Management Software, by Country USD Million (2025-2030)
  • Table 166. Asia Pacific Incident Management Software, by Application USD Million (2025-2030)
  • Table 167. Asia Pacific Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 168. Asia Pacific Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 169. Asia Pacific Incident Management Software, by Features USD Million (2025-2030)
  • Table 170. China Incident Management Software, by Application USD Million (2025-2030)
  • Table 171. China Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 172. China Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 173. China Incident Management Software, by Features USD Million (2025-2030)
  • Table 174. Japan Incident Management Software, by Application USD Million (2025-2030)
  • Table 175. Japan Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 176. Japan Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 177. Japan Incident Management Software, by Features USD Million (2025-2030)
  • Table 178. India Incident Management Software, by Application USD Million (2025-2030)
  • Table 179. India Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 180. India Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 181. India Incident Management Software, by Features USD Million (2025-2030)
  • Table 182. South Korea Incident Management Software, by Application USD Million (2025-2030)
  • Table 183. South Korea Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 184. South Korea Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 185. South Korea Incident Management Software, by Features USD Million (2025-2030)
  • Table 186. Taiwan Incident Management Software, by Application USD Million (2025-2030)
  • Table 187. Taiwan Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 188. Taiwan Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 189. Taiwan Incident Management Software, by Features USD Million (2025-2030)
  • Table 190. Australia Incident Management Software, by Application USD Million (2025-2030)
  • Table 191. Australia Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 192. Australia Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 193. Australia Incident Management Software, by Features USD Million (2025-2030)
  • Table 194. Rest of Asia-Pacific Incident Management Software, by Application USD Million (2025-2030)
  • Table 195. Rest of Asia-Pacific Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 196. Rest of Asia-Pacific Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 197. Rest of Asia-Pacific Incident Management Software, by Features USD Million (2025-2030)
  • Table 198. Europe Incident Management Software, by Country USD Million (2025-2030)
  • Table 199. Europe Incident Management Software, by Application USD Million (2025-2030)
  • Table 200. Europe Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 201. Europe Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 202. Europe Incident Management Software, by Features USD Million (2025-2030)
  • Table 203. Germany Incident Management Software, by Application USD Million (2025-2030)
  • Table 204. Germany Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 205. Germany Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 206. Germany Incident Management Software, by Features USD Million (2025-2030)
  • Table 207. France Incident Management Software, by Application USD Million (2025-2030)
  • Table 208. France Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 209. France Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 210. France Incident Management Software, by Features USD Million (2025-2030)
  • Table 211. Italy Incident Management Software, by Application USD Million (2025-2030)
  • Table 212. Italy Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 213. Italy Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 214. Italy Incident Management Software, by Features USD Million (2025-2030)
  • Table 215. United Kingdom Incident Management Software, by Application USD Million (2025-2030)
  • Table 216. United Kingdom Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 217. United Kingdom Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 218. United Kingdom Incident Management Software, by Features USD Million (2025-2030)
  • Table 219. Netherlands Incident Management Software, by Application USD Million (2025-2030)
  • Table 220. Netherlands Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 221. Netherlands Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 222. Netherlands Incident Management Software, by Features USD Million (2025-2030)
  • Table 223. Rest of Europe Incident Management Software, by Application USD Million (2025-2030)
  • Table 224. Rest of Europe Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 225. Rest of Europe Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 226. Rest of Europe Incident Management Software, by Features USD Million (2025-2030)
  • Table 227. MEA Incident Management Software, by Country USD Million (2025-2030)
  • Table 228. MEA Incident Management Software, by Application USD Million (2025-2030)
  • Table 229. MEA Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 230. MEA Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 231. MEA Incident Management Software, by Features USD Million (2025-2030)
  • Table 232. Middle East Incident Management Software, by Application USD Million (2025-2030)
  • Table 233. Middle East Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 234. Middle East Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 235. Middle East Incident Management Software, by Features USD Million (2025-2030)
  • Table 236. Africa Incident Management Software, by Application USD Million (2025-2030)
  • Table 237. Africa Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 238. Africa Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 239. Africa Incident Management Software, by Features USD Million (2025-2030)
  • Table 240. North America Incident Management Software, by Country USD Million (2025-2030)
  • Table 241. North America Incident Management Software, by Application USD Million (2025-2030)
  • Table 242. North America Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 243. North America Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 244. North America Incident Management Software, by Features USD Million (2025-2030)
  • Table 245. United States Incident Management Software, by Application USD Million (2025-2030)
  • Table 246. United States Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 247. United States Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 248. United States Incident Management Software, by Features USD Million (2025-2030)
  • Table 249. Canada Incident Management Software, by Application USD Million (2025-2030)
  • Table 250. Canada Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 251. Canada Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 252. Canada Incident Management Software, by Features USD Million (2025-2030)
  • Table 253. Mexico Incident Management Software, by Application USD Million (2025-2030)
  • Table 254. Mexico Incident Management Software, by Pricing USD Million (2025-2030)
  • Table 255. Mexico Incident Management Software, by Deployment USD Million (2025-2030)
  • Table 256. Mexico Incident Management Software, by Features USD Million (2025-2030)
  • Table 257. Research Programs/Design for This Report
  • Table 258. Key Data Information from Secondary Sources
  • Table 259. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Incident Management Software: by Application USD Million (2018-2023)
  • Figure 5. Global Incident Management Software: by Pricing USD Million (2018-2023)
  • Figure 6. Global Incident Management Software: by Deployment USD Million (2018-2023)
  • Figure 7. Global Incident Management Software: by Features USD Million (2018-2023)
  • Figure 8. South America Incident Management Software Share (%), by Country
  • Figure 9. Asia Pacific Incident Management Software Share (%), by Country
  • Figure 10. Europe Incident Management Software Share (%), by Country
  • Figure 11. MEA Incident Management Software Share (%), by Country
  • Figure 12. North America Incident Management Software Share (%), by Country
  • Figure 13. Global Incident Management Software share by Players 2023 (%)
  • Figure 14. Global Incident Management Software share by Players (Top 3) 2023(%)
  • Figure 15. Global Incident Management Software share by Players (Top 5) 2023(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. SolarWinds (United States) Revenue, Net Income and Gross profit
  • Figure 18. SolarWinds (United States) Revenue: by Geography 2023
  • Figure 19. Omnigo Software (United States) Revenue, Net Income and Gross profit
  • Figure 20. Omnigo Software (United States) Revenue: by Geography 2023
  • Figure 21. Amazon (United States) Revenue, Net Income and Gross profit
  • Figure 22. Amazon (United States) Revenue: by Geography 2023
  • Figure 23. Freshservice (United States) Revenue, Net Income and Gross profit
  • Figure 24. Freshservice (United States) Revenue: by Geography 2023
  • Figure 25. Atlassian (Austria) Revenue, Net Income and Gross profit
  • Figure 26. Atlassian (Austria) Revenue: by Geography 2023
  • Figure 27. PagerDuty (United States) Revenue, Net Income and Gross profit
  • Figure 28. PagerDuty (United States) Revenue: by Geography 2023
  • Figure 29. Freshstatus (United States) Revenue, Net Income and Gross profit
  • Figure 30. Freshstatus (United States) Revenue: by Geography 2023
  • Figure 31. XMatters (United States) Revenue, Net Income and Gross profit
  • Figure 32. XMatters (United States) Revenue: by Geography 2023
  • Figure 33. Global Incident Management Software: by Application USD Million (2025-2030)
  • Figure 34. Global Incident Management Software: by Pricing USD Million (2025-2030)
  • Figure 35. Global Incident Management Software: by Deployment USD Million (2025-2030)
  • Figure 36. Global Incident Management Software: by Features USD Million (2025-2030)
  • Figure 37. South America Incident Management Software Share (%), by Country
  • Figure 38. Asia Pacific Incident Management Software Share (%), by Country
  • Figure 39. Europe Incident Management Software Share (%), by Country
  • Figure 40. MEA Incident Management Software Share (%), by Country
  • Figure 41. North America Incident Management Software Share (%), by Country
List of companies from research coverage that are profiled in the study
  • SolarWinds (United States)
  • Omnigo Software (United States)
  • Amazon (United States)
  • Freshservice (United States)
  • Atlassian (Austria)
  • PagerDuty (United States)
  • Freshstatus (United States)
  • xMatters (United States)
Additional players considered in the study are as follows:
NinjaRMM (United States) , ServiceNow (United States)
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Key Highlights of Report


Mar 2024 236 Pages 81 Tables Base Year: 2023 Coverage: 15+ Companies; 18 Countries

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Global Incident Management Software Quantitative research analysis
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Frequently Asked Questions (FAQ):

The key segments that are playing vital role in Incident Management Software Market are by end use application [SMEs and Large Enterprises].
The Incident Management Software Market is gaining popularity and expected to see strong valuation by 2030.
  • Need To Effectively Manage Incidents at It Firms
  • Demand Of Incident Management Software to Reduce Damage as Much as Possible

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