Global Healthcare CRM Market

Healthcare CRM Comprehensive Study by Type (Software, Service), Application (Service outreach, Case coordination, Case management, Relationship management.), Deployment Model (On premise, Cloud-based), End User (Healthcare Providers Life Life Science Industry) Players and Region - Global Market Outlook to 2030

Healthcare CRM Market by XX Submarkets | Forecast Years 2024-2030 | CAGR: 20.3%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
What is Healthcare CRMMarket?
In healthcare industry, customer relationship management (CRM) software is used for managing interactions with patients & managing, coordinating, & automating the business processes involved in this industry. Adoption of information communication technologies (ICT) in the healthcare & e-health or electronic health, which is essential for enhancing the healthcare management for mutual benefit between healthcare providers & patients, is one of the vital factor driving the market. Decision-making of the patients can be managed & predicted with the help of the CRM software.

Healthcare CRM Market Report Coverage
Report CoverageDetails
Study Timeframe2018 to 2030
Base Year2023
Forecast Period 2023 to 2030 CAGR20.3%
Growth Drivers
  • Necessity to manage growing burden of patients effectively
  • Incremental focus on building patients engagement and loyalty


Opportunities
Growing adoption of CRM software in emerging markets and Due to increasing competition, healthcare industry is involved in predictive analysis

Restraints
  • Handling complexity
  • Security concerns related to data breaching


The Players Covered in the Study are:
Salesforce.com, Inc. (United States), SAP SE (Germany), Oracle (United States), Microsoft (United States), IBM (United States), Influence Health (United States), SugarCRM (United States), Accenture (Ireland), Healthgrades (United States) and Infor, Inc. (United States)

Available Customization:
A list of players that can be included in the study on an immediate basis are Siemens Healthineers (Germany), Amdocs Ltd. (United States), Anthelio Healthcare Solutions (United States) and AllScripts Healthcare Solutions Inc. (United States).


Market Development Activities
In January 2024, Innovaccer, maker of digital tools for providers, has acquired Cured, a digital marketing and customer relationship management [CRM] platform

In August 2023,The healthcare system is full of complexities, hurdles, and outright roadblocks for both patients and providers. With its new operational CRM system, Genesis, Convoso customer One Health Direct (OHD) aims to make delivering and receiving care more efficient and effective for all involved.

Report Objectives / Segmentation Covered

By Type
  • Software
  • Service
By Application
  • Service outreach
  • Case coordination
  • Case management
  • Relationship management.
By Deployment Model
  • On premise
  • Cloud-based

By End User
  • Healthcare Providers Life Life Science Industry

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Necessity to manage growing burden of patients effectively
      • 3.2.2. Incremental focus on building patients engagement and loyalty
    • 3.3. Market Trends
      • 3.3.1. Increasing adoption of AI technology based software in healthcare industry
      • 3.3.2. Inclination towards improved and advanced healthcare facilities
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Healthcare CRM, by Type, Application, Deployment Model, End User and Region (value) (2018-2023)
    • 5.1. Introduction
    • 5.2. Global Healthcare CRM (Value)
      • 5.2.1. Global Healthcare CRM by: Type (Value)
        • 5.2.1.1. Software
        • 5.2.1.2. Service
      • 5.2.2. Global Healthcare CRM by: Application (Value)
        • 5.2.2.1. Service outreach
        • 5.2.2.2. Case coordination
        • 5.2.2.3. Case management
        • 5.2.2.4. Relationship management.
      • 5.2.3. Global Healthcare CRM by: Deployment Model (Value)
        • 5.2.3.1. On premise
        • 5.2.3.2. Cloud-based
      • 5.2.4. Global Healthcare CRM by: End User (Value)
        • 5.2.4.1. Healthcare Providers Life Life Science Industry
      • 5.2.5. Global Healthcare CRM Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
  • 6. Healthcare CRM: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2023)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Salesforce.com, Inc. (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. SAP SE (Germany)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Oracle (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Microsoft (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. IBM (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Influence Health (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. SugarCRM (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Accenture (Ireland)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Healthgrades (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Infor, Inc. (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Healthcare CRM Sale, by Type, Application, Deployment Model, End User and Region (value) (2025-2030)
    • 7.1. Introduction
    • 7.2. Global Healthcare CRM (Value)
      • 7.2.1. Global Healthcare CRM by: Type (Value)
        • 7.2.1.1. Software
        • 7.2.1.2. Service
      • 7.2.2. Global Healthcare CRM by: Application (Value)
        • 7.2.2.1. Service outreach
        • 7.2.2.2. Case coordination
        • 7.2.2.3. Case management
        • 7.2.2.4. Relationship management.
      • 7.2.3. Global Healthcare CRM by: Deployment Model (Value)
        • 7.2.3.1. On premise
        • 7.2.3.2. Cloud-based
      • 7.2.4. Global Healthcare CRM by: End User (Value)
        • 7.2.4.1. Healthcare Providers Life Life Science Industry
      • 7.2.5. Global Healthcare CRM Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Healthcare CRM: by Type(USD Million)
  • Table 2. Healthcare CRM Software , by Region USD Million (2018-2023)
  • Table 3. Healthcare CRM Service , by Region USD Million (2018-2023)
  • Table 4. Healthcare CRM: by Application(USD Million)
  • Table 5. Healthcare CRM Service outreach , by Region USD Million (2018-2023)
  • Table 6. Healthcare CRM Case coordination , by Region USD Million (2018-2023)
  • Table 7. Healthcare CRM Case management , by Region USD Million (2018-2023)
  • Table 8. Healthcare CRM Relationship management. , by Region USD Million (2018-2023)
  • Table 9. Healthcare CRM: by Deployment Model(USD Million)
  • Table 10. Healthcare CRM On premise , by Region USD Million (2018-2023)
  • Table 11. Healthcare CRM Cloud-based , by Region USD Million (2018-2023)
  • Table 12. Healthcare CRM: by End User(USD Million)
  • Table 13. Healthcare CRM Healthcare Providers Life Life Science Industry , by Region USD Million (2018-2023)
  • Table 14. South America Healthcare CRM, by Country USD Million (2018-2023)
  • Table 15. South America Healthcare CRM, by Type USD Million (2018-2023)
  • Table 16. South America Healthcare CRM, by Application USD Million (2018-2023)
  • Table 17. South America Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 18. South America Healthcare CRM, by End User USD Million (2018-2023)
  • Table 19. Brazil Healthcare CRM, by Type USD Million (2018-2023)
  • Table 20. Brazil Healthcare CRM, by Application USD Million (2018-2023)
  • Table 21. Brazil Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 22. Brazil Healthcare CRM, by End User USD Million (2018-2023)
  • Table 23. Argentina Healthcare CRM, by Type USD Million (2018-2023)
  • Table 24. Argentina Healthcare CRM, by Application USD Million (2018-2023)
  • Table 25. Argentina Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 26. Argentina Healthcare CRM, by End User USD Million (2018-2023)
  • Table 27. Rest of South America Healthcare CRM, by Type USD Million (2018-2023)
  • Table 28. Rest of South America Healthcare CRM, by Application USD Million (2018-2023)
  • Table 29. Rest of South America Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 30. Rest of South America Healthcare CRM, by End User USD Million (2018-2023)
  • Table 31. Asia Pacific Healthcare CRM, by Country USD Million (2018-2023)
  • Table 32. Asia Pacific Healthcare CRM, by Type USD Million (2018-2023)
  • Table 33. Asia Pacific Healthcare CRM, by Application USD Million (2018-2023)
  • Table 34. Asia Pacific Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 35. Asia Pacific Healthcare CRM, by End User USD Million (2018-2023)
  • Table 36. China Healthcare CRM, by Type USD Million (2018-2023)
  • Table 37. China Healthcare CRM, by Application USD Million (2018-2023)
  • Table 38. China Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 39. China Healthcare CRM, by End User USD Million (2018-2023)
  • Table 40. Japan Healthcare CRM, by Type USD Million (2018-2023)
  • Table 41. Japan Healthcare CRM, by Application USD Million (2018-2023)
  • Table 42. Japan Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 43. Japan Healthcare CRM, by End User USD Million (2018-2023)
  • Table 44. India Healthcare CRM, by Type USD Million (2018-2023)
  • Table 45. India Healthcare CRM, by Application USD Million (2018-2023)
  • Table 46. India Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 47. India Healthcare CRM, by End User USD Million (2018-2023)
  • Table 48. South Korea Healthcare CRM, by Type USD Million (2018-2023)
  • Table 49. South Korea Healthcare CRM, by Application USD Million (2018-2023)
  • Table 50. South Korea Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 51. South Korea Healthcare CRM, by End User USD Million (2018-2023)
  • Table 52. Taiwan Healthcare CRM, by Type USD Million (2018-2023)
  • Table 53. Taiwan Healthcare CRM, by Application USD Million (2018-2023)
  • Table 54. Taiwan Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 55. Taiwan Healthcare CRM, by End User USD Million (2018-2023)
  • Table 56. Australia Healthcare CRM, by Type USD Million (2018-2023)
  • Table 57. Australia Healthcare CRM, by Application USD Million (2018-2023)
  • Table 58. Australia Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 59. Australia Healthcare CRM, by End User USD Million (2018-2023)
  • Table 60. Rest of Asia-Pacific Healthcare CRM, by Type USD Million (2018-2023)
  • Table 61. Rest of Asia-Pacific Healthcare CRM, by Application USD Million (2018-2023)
  • Table 62. Rest of Asia-Pacific Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 63. Rest of Asia-Pacific Healthcare CRM, by End User USD Million (2018-2023)
  • Table 64. Europe Healthcare CRM, by Country USD Million (2018-2023)
  • Table 65. Europe Healthcare CRM, by Type USD Million (2018-2023)
  • Table 66. Europe Healthcare CRM, by Application USD Million (2018-2023)
  • Table 67. Europe Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 68. Europe Healthcare CRM, by End User USD Million (2018-2023)
  • Table 69. Germany Healthcare CRM, by Type USD Million (2018-2023)
  • Table 70. Germany Healthcare CRM, by Application USD Million (2018-2023)
  • Table 71. Germany Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 72. Germany Healthcare CRM, by End User USD Million (2018-2023)
  • Table 73. France Healthcare CRM, by Type USD Million (2018-2023)
  • Table 74. France Healthcare CRM, by Application USD Million (2018-2023)
  • Table 75. France Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 76. France Healthcare CRM, by End User USD Million (2018-2023)
  • Table 77. Italy Healthcare CRM, by Type USD Million (2018-2023)
  • Table 78. Italy Healthcare CRM, by Application USD Million (2018-2023)
  • Table 79. Italy Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 80. Italy Healthcare CRM, by End User USD Million (2018-2023)
  • Table 81. United Kingdom Healthcare CRM, by Type USD Million (2018-2023)
  • Table 82. United Kingdom Healthcare CRM, by Application USD Million (2018-2023)
  • Table 83. United Kingdom Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 84. United Kingdom Healthcare CRM, by End User USD Million (2018-2023)
  • Table 85. Netherlands Healthcare CRM, by Type USD Million (2018-2023)
  • Table 86. Netherlands Healthcare CRM, by Application USD Million (2018-2023)
  • Table 87. Netherlands Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 88. Netherlands Healthcare CRM, by End User USD Million (2018-2023)
  • Table 89. Rest of Europe Healthcare CRM, by Type USD Million (2018-2023)
  • Table 90. Rest of Europe Healthcare CRM, by Application USD Million (2018-2023)
  • Table 91. Rest of Europe Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 92. Rest of Europe Healthcare CRM, by End User USD Million (2018-2023)
  • Table 93. MEA Healthcare CRM, by Country USD Million (2018-2023)
  • Table 94. MEA Healthcare CRM, by Type USD Million (2018-2023)
  • Table 95. MEA Healthcare CRM, by Application USD Million (2018-2023)
  • Table 96. MEA Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 97. MEA Healthcare CRM, by End User USD Million (2018-2023)
  • Table 98. Middle East Healthcare CRM, by Type USD Million (2018-2023)
  • Table 99. Middle East Healthcare CRM, by Application USD Million (2018-2023)
  • Table 100. Middle East Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 101. Middle East Healthcare CRM, by End User USD Million (2018-2023)
  • Table 102. Africa Healthcare CRM, by Type USD Million (2018-2023)
  • Table 103. Africa Healthcare CRM, by Application USD Million (2018-2023)
  • Table 104. Africa Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 105. Africa Healthcare CRM, by End User USD Million (2018-2023)
  • Table 106. North America Healthcare CRM, by Country USD Million (2018-2023)
  • Table 107. North America Healthcare CRM, by Type USD Million (2018-2023)
  • Table 108. North America Healthcare CRM, by Application USD Million (2018-2023)
  • Table 109. North America Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 110. North America Healthcare CRM, by End User USD Million (2018-2023)
  • Table 111. United States Healthcare CRM, by Type USD Million (2018-2023)
  • Table 112. United States Healthcare CRM, by Application USD Million (2018-2023)
  • Table 113. United States Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 114. United States Healthcare CRM, by End User USD Million (2018-2023)
  • Table 115. Canada Healthcare CRM, by Type USD Million (2018-2023)
  • Table 116. Canada Healthcare CRM, by Application USD Million (2018-2023)
  • Table 117. Canada Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 118. Canada Healthcare CRM, by End User USD Million (2018-2023)
  • Table 119. Mexico Healthcare CRM, by Type USD Million (2018-2023)
  • Table 120. Mexico Healthcare CRM, by Application USD Million (2018-2023)
  • Table 121. Mexico Healthcare CRM, by Deployment Model USD Million (2018-2023)
  • Table 122. Mexico Healthcare CRM, by End User USD Million (2018-2023)
  • Table 123. Company Basic Information, Sales Area and Its Competitors
  • Table 124. Company Basic Information, Sales Area and Its Competitors
  • Table 125. Company Basic Information, Sales Area and Its Competitors
  • Table 126. Company Basic Information, Sales Area and Its Competitors
  • Table 127. Company Basic Information, Sales Area and Its Competitors
  • Table 128. Company Basic Information, Sales Area and Its Competitors
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Healthcare CRM: by Type(USD Million)
  • Table 134. Healthcare CRM Software , by Region USD Million (2025-2030)
  • Table 135. Healthcare CRM Service , by Region USD Million (2025-2030)
  • Table 136. Healthcare CRM: by Application(USD Million)
  • Table 137. Healthcare CRM Service outreach , by Region USD Million (2025-2030)
  • Table 138. Healthcare CRM Case coordination , by Region USD Million (2025-2030)
  • Table 139. Healthcare CRM Case management , by Region USD Million (2025-2030)
  • Table 140. Healthcare CRM Relationship management. , by Region USD Million (2025-2030)
  • Table 141. Healthcare CRM: by Deployment Model(USD Million)
  • Table 142. Healthcare CRM On premise , by Region USD Million (2025-2030)
  • Table 143. Healthcare CRM Cloud-based , by Region USD Million (2025-2030)
  • Table 144. Healthcare CRM: by End User(USD Million)
  • Table 145. Healthcare CRM Healthcare Providers Life Life Science Industry , by Region USD Million (2025-2030)
  • Table 146. South America Healthcare CRM, by Country USD Million (2025-2030)
  • Table 147. South America Healthcare CRM, by Type USD Million (2025-2030)
  • Table 148. South America Healthcare CRM, by Application USD Million (2025-2030)
  • Table 149. South America Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 150. South America Healthcare CRM, by End User USD Million (2025-2030)
  • Table 151. Brazil Healthcare CRM, by Type USD Million (2025-2030)
  • Table 152. Brazil Healthcare CRM, by Application USD Million (2025-2030)
  • Table 153. Brazil Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 154. Brazil Healthcare CRM, by End User USD Million (2025-2030)
  • Table 155. Argentina Healthcare CRM, by Type USD Million (2025-2030)
  • Table 156. Argentina Healthcare CRM, by Application USD Million (2025-2030)
  • Table 157. Argentina Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 158. Argentina Healthcare CRM, by End User USD Million (2025-2030)
  • Table 159. Rest of South America Healthcare CRM, by Type USD Million (2025-2030)
  • Table 160. Rest of South America Healthcare CRM, by Application USD Million (2025-2030)
  • Table 161. Rest of South America Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 162. Rest of South America Healthcare CRM, by End User USD Million (2025-2030)
  • Table 163. Asia Pacific Healthcare CRM, by Country USD Million (2025-2030)
  • Table 164. Asia Pacific Healthcare CRM, by Type USD Million (2025-2030)
  • Table 165. Asia Pacific Healthcare CRM, by Application USD Million (2025-2030)
  • Table 166. Asia Pacific Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 167. Asia Pacific Healthcare CRM, by End User USD Million (2025-2030)
  • Table 168. China Healthcare CRM, by Type USD Million (2025-2030)
  • Table 169. China Healthcare CRM, by Application USD Million (2025-2030)
  • Table 170. China Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 171. China Healthcare CRM, by End User USD Million (2025-2030)
  • Table 172. Japan Healthcare CRM, by Type USD Million (2025-2030)
  • Table 173. Japan Healthcare CRM, by Application USD Million (2025-2030)
  • Table 174. Japan Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 175. Japan Healthcare CRM, by End User USD Million (2025-2030)
  • Table 176. India Healthcare CRM, by Type USD Million (2025-2030)
  • Table 177. India Healthcare CRM, by Application USD Million (2025-2030)
  • Table 178. India Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 179. India Healthcare CRM, by End User USD Million (2025-2030)
  • Table 180. South Korea Healthcare CRM, by Type USD Million (2025-2030)
  • Table 181. South Korea Healthcare CRM, by Application USD Million (2025-2030)
  • Table 182. South Korea Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 183. South Korea Healthcare CRM, by End User USD Million (2025-2030)
  • Table 184. Taiwan Healthcare CRM, by Type USD Million (2025-2030)
  • Table 185. Taiwan Healthcare CRM, by Application USD Million (2025-2030)
  • Table 186. Taiwan Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 187. Taiwan Healthcare CRM, by End User USD Million (2025-2030)
  • Table 188. Australia Healthcare CRM, by Type USD Million (2025-2030)
  • Table 189. Australia Healthcare CRM, by Application USD Million (2025-2030)
  • Table 190. Australia Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 191. Australia Healthcare CRM, by End User USD Million (2025-2030)
  • Table 192. Rest of Asia-Pacific Healthcare CRM, by Type USD Million (2025-2030)
  • Table 193. Rest of Asia-Pacific Healthcare CRM, by Application USD Million (2025-2030)
  • Table 194. Rest of Asia-Pacific Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 195. Rest of Asia-Pacific Healthcare CRM, by End User USD Million (2025-2030)
  • Table 196. Europe Healthcare CRM, by Country USD Million (2025-2030)
  • Table 197. Europe Healthcare CRM, by Type USD Million (2025-2030)
  • Table 198. Europe Healthcare CRM, by Application USD Million (2025-2030)
  • Table 199. Europe Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 200. Europe Healthcare CRM, by End User USD Million (2025-2030)
  • Table 201. Germany Healthcare CRM, by Type USD Million (2025-2030)
  • Table 202. Germany Healthcare CRM, by Application USD Million (2025-2030)
  • Table 203. Germany Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 204. Germany Healthcare CRM, by End User USD Million (2025-2030)
  • Table 205. France Healthcare CRM, by Type USD Million (2025-2030)
  • Table 206. France Healthcare CRM, by Application USD Million (2025-2030)
  • Table 207. France Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 208. France Healthcare CRM, by End User USD Million (2025-2030)
  • Table 209. Italy Healthcare CRM, by Type USD Million (2025-2030)
  • Table 210. Italy Healthcare CRM, by Application USD Million (2025-2030)
  • Table 211. Italy Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 212. Italy Healthcare CRM, by End User USD Million (2025-2030)
  • Table 213. United Kingdom Healthcare CRM, by Type USD Million (2025-2030)
  • Table 214. United Kingdom Healthcare CRM, by Application USD Million (2025-2030)
  • Table 215. United Kingdom Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 216. United Kingdom Healthcare CRM, by End User USD Million (2025-2030)
  • Table 217. Netherlands Healthcare CRM, by Type USD Million (2025-2030)
  • Table 218. Netherlands Healthcare CRM, by Application USD Million (2025-2030)
  • Table 219. Netherlands Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 220. Netherlands Healthcare CRM, by End User USD Million (2025-2030)
  • Table 221. Rest of Europe Healthcare CRM, by Type USD Million (2025-2030)
  • Table 222. Rest of Europe Healthcare CRM, by Application USD Million (2025-2030)
  • Table 223. Rest of Europe Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 224. Rest of Europe Healthcare CRM, by End User USD Million (2025-2030)
  • Table 225. MEA Healthcare CRM, by Country USD Million (2025-2030)
  • Table 226. MEA Healthcare CRM, by Type USD Million (2025-2030)
  • Table 227. MEA Healthcare CRM, by Application USD Million (2025-2030)
  • Table 228. MEA Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 229. MEA Healthcare CRM, by End User USD Million (2025-2030)
  • Table 230. Middle East Healthcare CRM, by Type USD Million (2025-2030)
  • Table 231. Middle East Healthcare CRM, by Application USD Million (2025-2030)
  • Table 232. Middle East Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 233. Middle East Healthcare CRM, by End User USD Million (2025-2030)
  • Table 234. Africa Healthcare CRM, by Type USD Million (2025-2030)
  • Table 235. Africa Healthcare CRM, by Application USD Million (2025-2030)
  • Table 236. Africa Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 237. Africa Healthcare CRM, by End User USD Million (2025-2030)
  • Table 238. North America Healthcare CRM, by Country USD Million (2025-2030)
  • Table 239. North America Healthcare CRM, by Type USD Million (2025-2030)
  • Table 240. North America Healthcare CRM, by Application USD Million (2025-2030)
  • Table 241. North America Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 242. North America Healthcare CRM, by End User USD Million (2025-2030)
  • Table 243. United States Healthcare CRM, by Type USD Million (2025-2030)
  • Table 244. United States Healthcare CRM, by Application USD Million (2025-2030)
  • Table 245. United States Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 246. United States Healthcare CRM, by End User USD Million (2025-2030)
  • Table 247. Canada Healthcare CRM, by Type USD Million (2025-2030)
  • Table 248. Canada Healthcare CRM, by Application USD Million (2025-2030)
  • Table 249. Canada Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 250. Canada Healthcare CRM, by End User USD Million (2025-2030)
  • Table 251. Mexico Healthcare CRM, by Type USD Million (2025-2030)
  • Table 252. Mexico Healthcare CRM, by Application USD Million (2025-2030)
  • Table 253. Mexico Healthcare CRM, by Deployment Model USD Million (2025-2030)
  • Table 254. Mexico Healthcare CRM, by End User USD Million (2025-2030)
  • Table 255. Research Programs/Design for This Report
  • Table 256. Key Data Information from Secondary Sources
  • Table 257. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Healthcare CRM: by Type USD Million (2018-2023)
  • Figure 5. Global Healthcare CRM: by Application USD Million (2018-2023)
  • Figure 6. Global Healthcare CRM: by Deployment Model USD Million (2018-2023)
  • Figure 7. Global Healthcare CRM: by End User USD Million (2018-2023)
  • Figure 8. South America Healthcare CRM Share (%), by Country
  • Figure 9. Asia Pacific Healthcare CRM Share (%), by Country
  • Figure 10. Europe Healthcare CRM Share (%), by Country
  • Figure 11. MEA Healthcare CRM Share (%), by Country
  • Figure 12. North America Healthcare CRM Share (%), by Country
  • Figure 13. Global Healthcare CRM share by Players 2023 (%)
  • Figure 14. Global Healthcare CRM share by Players (Top 3) 2023(%)
  • Figure 15. Global Healthcare CRM share by Players (Top 5) 2023(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. Salesforce.com, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 18. Salesforce.com, Inc. (United States) Revenue: by Geography 2023
  • Figure 19. SAP SE (Germany) Revenue, Net Income and Gross profit
  • Figure 20. SAP SE (Germany) Revenue: by Geography 2023
  • Figure 21. Oracle (United States) Revenue, Net Income and Gross profit
  • Figure 22. Oracle (United States) Revenue: by Geography 2023
  • Figure 23. Microsoft (United States) Revenue, Net Income and Gross profit
  • Figure 24. Microsoft (United States) Revenue: by Geography 2023
  • Figure 25. IBM (United States) Revenue, Net Income and Gross profit
  • Figure 26. IBM (United States) Revenue: by Geography 2023
  • Figure 27. Influence Health (United States) Revenue, Net Income and Gross profit
  • Figure 28. Influence Health (United States) Revenue: by Geography 2023
  • Figure 29. SugarCRM (United States) Revenue, Net Income and Gross profit
  • Figure 30. SugarCRM (United States) Revenue: by Geography 2023
  • Figure 31. Accenture (Ireland) Revenue, Net Income and Gross profit
  • Figure 32. Accenture (Ireland) Revenue: by Geography 2023
  • Figure 33. Healthgrades (United States) Revenue, Net Income and Gross profit
  • Figure 34. Healthgrades (United States) Revenue: by Geography 2023
  • Figure 35. Infor, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 36. Infor, Inc. (United States) Revenue: by Geography 2023
  • Figure 37. Global Healthcare CRM: by Type USD Million (2025-2030)
  • Figure 38. Global Healthcare CRM: by Application USD Million (2025-2030)
  • Figure 39. Global Healthcare CRM: by Deployment Model USD Million (2025-2030)
  • Figure 40. Global Healthcare CRM: by End User USD Million (2025-2030)
  • Figure 41. South America Healthcare CRM Share (%), by Country
  • Figure 42. Asia Pacific Healthcare CRM Share (%), by Country
  • Figure 43. Europe Healthcare CRM Share (%), by Country
  • Figure 44. MEA Healthcare CRM Share (%), by Country
  • Figure 45. North America Healthcare CRM Share (%), by Country
List of companies from research coverage that are profiled in the study
  • Salesforce.com, Inc. (United States)
  • SAP SE (Germany)
  • Oracle (United States)
  • Microsoft (United States)
  • IBM (United States)
  • Influence Health (United States)
  • SugarCRM (United States)
  • Accenture (Ireland)
  • Healthgrades (United States)
  • Infor, Inc. (United States)
Additional players considered in the study are as follows:
Siemens Healthineers (Germany) , Amdocs Ltd. (United States) , Anthelio Healthcare Solutions (United States) , AllScripts Healthcare Solutions Inc. (United States)
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Key Highlights of Report


Mar 2024 210 Pages 75 Tables Base Year: 2023 Coverage: 15+ Companies; 18 Countries

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Global Healthcare CRM Market Quantitative research analysis
Global Healthcare CRM Market Qualitative Industry Analysis
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Frequently Asked Questions (FAQ):

Top performing companies in the Global Healthcare CRM market are Salesforce.com, Inc. (United States), SAP SE (Germany), Oracle (United States), Microsoft (United States), IBM (United States), Influence Health (United States), SugarCRM (United States), Accenture (Ireland), Healthgrades (United States) and Infor, Inc. (United States), to name a few.
"Increasing adoption of AI technology based software in healthcare industry " is seen as one of major influencing trends for Healthcare CRM Market during projected period 2023-2030.
is dominating the Healthcare CRM Market.
The Healthcare CRM market study includes a random mix of players, including both market leaders and some top growing emerging players. Connect with our sales executive to get a complete of companies available in our research coverage.

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