Global Cloud PBX Market report

Cloud PBX Comprehensive Study by Type (WAN, LAN), Application (Commercial, Industrial), Service (Virtual Deployment & Setup, Virtual Assistance & Support, Online Charging Services, Emergency Call Routing Services, Protocol Management Services, Others), Organization Size (SME, Large Enterprises, Others), End User (BFSI, Retail, Healthcare, Government, Real Estate) Players and Region - Global Market Outlook to 2032

Cloud PBX Market by XX Submarkets | Forecast Years 2025-2032 | CAGR: 14.2%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
About Cloud PBX
A Cloud PBX is also called a virtual PBX system or Hosted PBX. PBX stands for private branch exchange. Cloud PBX is part of cloud computing which helps to store and accessing data over the internet. The mixture of cloud and PBX is just a phone system based over the Internet which is also mentioned to as an Internet-based or VoIP phone system. There are various benefits of the cloud PBX such as increased employee productivity, improved customer satisfaction and corporations could convert their capital disbursement into operational disbursement.

AttributesDetails
Study Period2020-2032
Base Year2024
UnitValue (USD Million)
CAGR14.2%


Analyst at AMA Research estimates that United States Players will contribute the maximum growth to Global Cloud PBX market throughout the forecasted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.

Microsoft Corporation (United States), RingCentral Inc. (United States), Vonage America Inc. (United States), ShoreTel, Inc. (United States), Nextiva Inc. (United States), Avaya Inc. (United States), MegaPath Inc. (United States), Jive Software Inc. (United States), Phone.com (United States) and Barracuda Networks Inc. (CudaTel) (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research coverage are Cisco system Inc. (United States), D-Link System Inc. (Taiwan), Allworx Corporations (United States), BullsEye Telecom Inc. (United States), Mitel Networks Inc. (Canada), MegaPath Inc. (United States), NEC Corporation (Japan) and Panasonic Corporation (Japan).

Segmentation Overview
AMA Research has segmented the market of Global Cloud PBX market by Type (WAN and LAN), Application (Commercial and Industrial) and Region.



On the basis of geography, the market of Cloud PBX has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Service, the sub-segment i.e. Virtual Deployment & Setup will boost the Cloud PBX market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Organization Size , the sub-segment i.e. SME will boost the Cloud PBX market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by End User, the sub-segment i.e. BFSI will boost the Cloud PBX market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.

Influencing Trend:
Rising Popularity of Unified Communications (UC) applications and Adoption on PBX cloud in Healthcare industry

Market Growth Drivers:
Increasing Adoption of the Cloud and Escalating Necessity for Organization Mobility

Challenges:
Need to Provide Quality Service

Restraints:
Security and Privacy Issue

Opportunities:
Growing Implementation of the Telco Cloud and Emerging Trend of Network Convergence

Market Leaders and their expansionary development strategies
On 11th October 2018, RingCentral, Inc., a leading provider of global enterprise cloud communications and collaboration solutions has acquired acquire Dimelo, a leading cloud-based digital customer engagement platform. Dimelo empowers enterprises to manage all their digital client communications through the only platform.
On 16th April 2018, Microsoft Corp. has launched several new intelligent security tools and technologies to help enterprises extra effortlessly protected their information and networks against today’s biggest threats as well as address developing threats meant at IoT and edge devices. This solution provides strengthen to enterprises against cyber attacks from the cloud to the edge.


Key Target Audience
Cloud for PBX Solution Vendors, Cloud for PBX Providers, IP Data Providers, Internet Service Providers, System Security, Software Investors, Cloud Based PBX Service Provider, Cloud for PBX Agencies, Technology Integrators, Private Research Institutes, Government Bodies and Others

About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.

Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.

The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.

Report Objectives / Segmentation Covered

By Type
  • WAN
  • LAN
By Application
  • Commercial
  • Industrial
By Service
  • Virtual Deployment & Setup
  • Virtual Assistance & Support
  • Online Charging Services
  • Emergency Call Routing Services
  • Protocol Management Services
  • Others

By Organization Size
  • SME
  • Large Enterprises
  • Others

By End User
  • BFSI
  • Retail
  • Healthcare
  • Government
  • Real Estate

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Adoption of the Cloud
      • 3.2.2. Escalating Necessity for Organization Mobility
    • 3.3. Market Challenges
      • 3.3.1. Need to Provide Quality Service
    • 3.4. Market Trends
      • 3.4.1. Rising Popularity of Unified Communications (UC) applications
      • 3.4.2. Adoption on PBX cloud in Healthcare industry
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Cloud PBX, by Type, Application, Service, Organization Size , End User and Region (value and price ) (2019-2024)
    • 5.1. Introduction
    • 5.2. Global Cloud PBX (Value)
      • 5.2.1. Global Cloud PBX by: Type (Value)
        • 5.2.1.1. WAN
        • 5.2.1.2. LAN
      • 5.2.2. Global Cloud PBX by: Application (Value)
        • 5.2.2.1. Commercial
        • 5.2.2.2. Industrial
      • 5.2.3. Global Cloud PBX by: Service (Value)
        • 5.2.3.1. Virtual Deployment & Setup
        • 5.2.3.2. Virtual Assistance & Support
        • 5.2.3.3. Online Charging Services
        • 5.2.3.4. Emergency Call Routing Services
        • 5.2.3.5. Protocol Management Services
        • 5.2.3.6. Others
      • 5.2.4. Global Cloud PBX by: End User (Value)
        • 5.2.4.1. BFSI
        • 5.2.4.2. Retail
        • 5.2.4.3. Healthcare
        • 5.2.4.4. Government
        • 5.2.4.5. Real Estate
      • 5.2.5. Global Cloud PBX Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
    • 5.3. Global Cloud PBX (Price)
      • 5.3.1. Global Cloud PBX by: Type (Price)
  • 6. Cloud PBX: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2024)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Microsoft Corporation (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. RingCentral Inc. (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Vonage America Inc. (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. ShoreTel, Inc. (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Nextiva Inc. (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Avaya Inc. (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. MegaPath Inc. (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Jive Software Inc. (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Phone.com (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Barracuda Networks Inc. (CudaTel) (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Cloud PBX Sale, by Type, Application, Service, Organization Size , End User and Region (value and price ) (2027-2032)
    • 7.1. Introduction
    • 7.2. Global Cloud PBX (Value)
      • 7.2.1. Global Cloud PBX by: Type (Value)
        • 7.2.1.1. WAN
        • 7.2.1.2. LAN
      • 7.2.2. Global Cloud PBX by: Application (Value)
        • 7.2.2.1. Commercial
        • 7.2.2.2. Industrial
      • 7.2.3. Global Cloud PBX by: Service (Value)
        • 7.2.3.1. Virtual Deployment & Setup
        • 7.2.3.2. Virtual Assistance & Support
        • 7.2.3.3. Online Charging Services
        • 7.2.3.4. Emergency Call Routing Services
        • 7.2.3.5. Protocol Management Services
        • 7.2.3.6. Others
      • 7.2.4. Global Cloud PBX by: End User (Value)
        • 7.2.4.1. BFSI
        • 7.2.4.2. Retail
        • 7.2.4.3. Healthcare
        • 7.2.4.4. Government
        • 7.2.4.5. Real Estate
      • 7.2.5. Global Cloud PBX Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
    • 7.3. Global Cloud PBX (Price)
      • 7.3.1. Global Cloud PBX by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Cloud PBX: by Type(USD Million)
  • Table 2. Cloud PBX WAN , by Region USD Million (2019-2024)
  • Table 3. Cloud PBX LAN , by Region USD Million (2019-2024)
  • Table 4. Cloud PBX: by Application(USD Million)
  • Table 5. Cloud PBX Commercial , by Region USD Million (2019-2024)
  • Table 6. Cloud PBX Industrial , by Region USD Million (2019-2024)
  • Table 7. Cloud PBX: by Service(USD Million)
  • Table 8. Cloud PBX Virtual Deployment & Setup , by Region USD Million (2019-2024)
  • Table 9. Cloud PBX Virtual Assistance & Support , by Region USD Million (2019-2024)
  • Table 10. Cloud PBX Online Charging Services , by Region USD Million (2019-2024)
  • Table 11. Cloud PBX Emergency Call Routing Services , by Region USD Million (2019-2024)
  • Table 12. Cloud PBX Protocol Management Services , by Region USD Million (2019-2024)
  • Table 13. Cloud PBX Others , by Region USD Million (2019-2024)
  • Table 14. Cloud PBX: by End User(USD Million)
  • Table 15. Cloud PBX BFSI , by Region USD Million (2019-2024)
  • Table 16. Cloud PBX Retail , by Region USD Million (2019-2024)
  • Table 17. Cloud PBX Healthcare , by Region USD Million (2019-2024)
  • Table 18. Cloud PBX Government , by Region USD Million (2019-2024)
  • Table 19. Cloud PBX Real Estate , by Region USD Million (2019-2024)
  • Table 20. South America Cloud PBX, by Country USD Million (2019-2024)
  • Table 21. South America Cloud PBX, by Type USD Million (2019-2024)
  • Table 22. South America Cloud PBX, by Application USD Million (2019-2024)
  • Table 23. South America Cloud PBX, by Service USD Million (2019-2024)
  • Table 24. South America Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 25. South America Cloud PBX, by End User USD Million (2019-2024)
  • Table 26. Brazil Cloud PBX, by Type USD Million (2019-2024)
  • Table 27. Brazil Cloud PBX, by Application USD Million (2019-2024)
  • Table 28. Brazil Cloud PBX, by Service USD Million (2019-2024)
  • Table 29. Brazil Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 30. Brazil Cloud PBX, by End User USD Million (2019-2024)
  • Table 31. Argentina Cloud PBX, by Type USD Million (2019-2024)
  • Table 32. Argentina Cloud PBX, by Application USD Million (2019-2024)
  • Table 33. Argentina Cloud PBX, by Service USD Million (2019-2024)
  • Table 34. Argentina Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 35. Argentina Cloud PBX, by End User USD Million (2019-2024)
  • Table 36. Rest of South America Cloud PBX, by Type USD Million (2019-2024)
  • Table 37. Rest of South America Cloud PBX, by Application USD Million (2019-2024)
  • Table 38. Rest of South America Cloud PBX, by Service USD Million (2019-2024)
  • Table 39. Rest of South America Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 40. Rest of South America Cloud PBX, by End User USD Million (2019-2024)
  • Table 41. Asia Pacific Cloud PBX, by Country USD Million (2019-2024)
  • Table 42. Asia Pacific Cloud PBX, by Type USD Million (2019-2024)
  • Table 43. Asia Pacific Cloud PBX, by Application USD Million (2019-2024)
  • Table 44. Asia Pacific Cloud PBX, by Service USD Million (2019-2024)
  • Table 45. Asia Pacific Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 46. Asia Pacific Cloud PBX, by End User USD Million (2019-2024)
  • Table 47. China Cloud PBX, by Type USD Million (2019-2024)
  • Table 48. China Cloud PBX, by Application USD Million (2019-2024)
  • Table 49. China Cloud PBX, by Service USD Million (2019-2024)
  • Table 50. China Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 51. China Cloud PBX, by End User USD Million (2019-2024)
  • Table 52. Japan Cloud PBX, by Type USD Million (2019-2024)
  • Table 53. Japan Cloud PBX, by Application USD Million (2019-2024)
  • Table 54. Japan Cloud PBX, by Service USD Million (2019-2024)
  • Table 55. Japan Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 56. Japan Cloud PBX, by End User USD Million (2019-2024)
  • Table 57. India Cloud PBX, by Type USD Million (2019-2024)
  • Table 58. India Cloud PBX, by Application USD Million (2019-2024)
  • Table 59. India Cloud PBX, by Service USD Million (2019-2024)
  • Table 60. India Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 61. India Cloud PBX, by End User USD Million (2019-2024)
  • Table 62. South Korea Cloud PBX, by Type USD Million (2019-2024)
  • Table 63. South Korea Cloud PBX, by Application USD Million (2019-2024)
  • Table 64. South Korea Cloud PBX, by Service USD Million (2019-2024)
  • Table 65. South Korea Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 66. South Korea Cloud PBX, by End User USD Million (2019-2024)
  • Table 67. Taiwan Cloud PBX, by Type USD Million (2019-2024)
  • Table 68. Taiwan Cloud PBX, by Application USD Million (2019-2024)
  • Table 69. Taiwan Cloud PBX, by Service USD Million (2019-2024)
  • Table 70. Taiwan Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 71. Taiwan Cloud PBX, by End User USD Million (2019-2024)
  • Table 72. Australia Cloud PBX, by Type USD Million (2019-2024)
  • Table 73. Australia Cloud PBX, by Application USD Million (2019-2024)
  • Table 74. Australia Cloud PBX, by Service USD Million (2019-2024)
  • Table 75. Australia Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 76. Australia Cloud PBX, by End User USD Million (2019-2024)
  • Table 77. Rest of Asia-Pacific Cloud PBX, by Type USD Million (2019-2024)
  • Table 78. Rest of Asia-Pacific Cloud PBX, by Application USD Million (2019-2024)
  • Table 79. Rest of Asia-Pacific Cloud PBX, by Service USD Million (2019-2024)
  • Table 80. Rest of Asia-Pacific Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 81. Rest of Asia-Pacific Cloud PBX, by End User USD Million (2019-2024)
  • Table 82. Europe Cloud PBX, by Country USD Million (2019-2024)
  • Table 83. Europe Cloud PBX, by Type USD Million (2019-2024)
  • Table 84. Europe Cloud PBX, by Application USD Million (2019-2024)
  • Table 85. Europe Cloud PBX, by Service USD Million (2019-2024)
  • Table 86. Europe Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 87. Europe Cloud PBX, by End User USD Million (2019-2024)
  • Table 88. Germany Cloud PBX, by Type USD Million (2019-2024)
  • Table 89. Germany Cloud PBX, by Application USD Million (2019-2024)
  • Table 90. Germany Cloud PBX, by Service USD Million (2019-2024)
  • Table 91. Germany Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 92. Germany Cloud PBX, by End User USD Million (2019-2024)
  • Table 93. France Cloud PBX, by Type USD Million (2019-2024)
  • Table 94. France Cloud PBX, by Application USD Million (2019-2024)
  • Table 95. France Cloud PBX, by Service USD Million (2019-2024)
  • Table 96. France Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 97. France Cloud PBX, by End User USD Million (2019-2024)
  • Table 98. Italy Cloud PBX, by Type USD Million (2019-2024)
  • Table 99. Italy Cloud PBX, by Application USD Million (2019-2024)
  • Table 100. Italy Cloud PBX, by Service USD Million (2019-2024)
  • Table 101. Italy Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 102. Italy Cloud PBX, by End User USD Million (2019-2024)
  • Table 103. United Kingdom Cloud PBX, by Type USD Million (2019-2024)
  • Table 104. United Kingdom Cloud PBX, by Application USD Million (2019-2024)
  • Table 105. United Kingdom Cloud PBX, by Service USD Million (2019-2024)
  • Table 106. United Kingdom Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 107. United Kingdom Cloud PBX, by End User USD Million (2019-2024)
  • Table 108. Netherlands Cloud PBX, by Type USD Million (2019-2024)
  • Table 109. Netherlands Cloud PBX, by Application USD Million (2019-2024)
  • Table 110. Netherlands Cloud PBX, by Service USD Million (2019-2024)
  • Table 111. Netherlands Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 112. Netherlands Cloud PBX, by End User USD Million (2019-2024)
  • Table 113. Rest of Europe Cloud PBX, by Type USD Million (2019-2024)
  • Table 114. Rest of Europe Cloud PBX, by Application USD Million (2019-2024)
  • Table 115. Rest of Europe Cloud PBX, by Service USD Million (2019-2024)
  • Table 116. Rest of Europe Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 117. Rest of Europe Cloud PBX, by End User USD Million (2019-2024)
  • Table 118. MEA Cloud PBX, by Country USD Million (2019-2024)
  • Table 119. MEA Cloud PBX, by Type USD Million (2019-2024)
  • Table 120. MEA Cloud PBX, by Application USD Million (2019-2024)
  • Table 121. MEA Cloud PBX, by Service USD Million (2019-2024)
  • Table 122. MEA Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 123. MEA Cloud PBX, by End User USD Million (2019-2024)
  • Table 124. Middle East Cloud PBX, by Type USD Million (2019-2024)
  • Table 125. Middle East Cloud PBX, by Application USD Million (2019-2024)
  • Table 126. Middle East Cloud PBX, by Service USD Million (2019-2024)
  • Table 127. Middle East Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 128. Middle East Cloud PBX, by End User USD Million (2019-2024)
  • Table 129. Africa Cloud PBX, by Type USD Million (2019-2024)
  • Table 130. Africa Cloud PBX, by Application USD Million (2019-2024)
  • Table 131. Africa Cloud PBX, by Service USD Million (2019-2024)
  • Table 132. Africa Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 133. Africa Cloud PBX, by End User USD Million (2019-2024)
  • Table 134. North America Cloud PBX, by Country USD Million (2019-2024)
  • Table 135. North America Cloud PBX, by Type USD Million (2019-2024)
  • Table 136. North America Cloud PBX, by Application USD Million (2019-2024)
  • Table 137. North America Cloud PBX, by Service USD Million (2019-2024)
  • Table 138. North America Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 139. North America Cloud PBX, by End User USD Million (2019-2024)
  • Table 140. United States Cloud PBX, by Type USD Million (2019-2024)
  • Table 141. United States Cloud PBX, by Application USD Million (2019-2024)
  • Table 142. United States Cloud PBX, by Service USD Million (2019-2024)
  • Table 143. United States Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 144. United States Cloud PBX, by End User USD Million (2019-2024)
  • Table 145. Canada Cloud PBX, by Type USD Million (2019-2024)
  • Table 146. Canada Cloud PBX, by Application USD Million (2019-2024)
  • Table 147. Canada Cloud PBX, by Service USD Million (2019-2024)
  • Table 148. Canada Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 149. Canada Cloud PBX, by End User USD Million (2019-2024)
  • Table 150. Mexico Cloud PBX, by Type USD Million (2019-2024)
  • Table 151. Mexico Cloud PBX, by Application USD Million (2019-2024)
  • Table 152. Mexico Cloud PBX, by Service USD Million (2019-2024)
  • Table 153. Mexico Cloud PBX, by Organization Size USD Million (2019-2024)
  • Table 154. Mexico Cloud PBX, by End User USD Million (2019-2024)
  • Table 155. Cloud PBX: by Type(USD/Units)
  • Table 156. Company Basic Information, Sales Area and Its Competitors
  • Table 157. Company Basic Information, Sales Area and Its Competitors
  • Table 158. Company Basic Information, Sales Area and Its Competitors
  • Table 159. Company Basic Information, Sales Area and Its Competitors
  • Table 160. Company Basic Information, Sales Area and Its Competitors
  • Table 161. Company Basic Information, Sales Area and Its Competitors
  • Table 162. Company Basic Information, Sales Area and Its Competitors
  • Table 163. Company Basic Information, Sales Area and Its Competitors
  • Table 164. Company Basic Information, Sales Area and Its Competitors
  • Table 165. Company Basic Information, Sales Area and Its Competitors
  • Table 166. Cloud PBX: by Type(USD Million)
  • Table 167. Cloud PBX WAN , by Region USD Million (2027-2032)
  • Table 168. Cloud PBX LAN , by Region USD Million (2027-2032)
  • Table 169. Cloud PBX: by Application(USD Million)
  • Table 170. Cloud PBX Commercial , by Region USD Million (2027-2032)
  • Table 171. Cloud PBX Industrial , by Region USD Million (2027-2032)
  • Table 172. Cloud PBX: by Service(USD Million)
  • Table 173. Cloud PBX Virtual Deployment & Setup , by Region USD Million (2027-2032)
  • Table 174. Cloud PBX Virtual Assistance & Support , by Region USD Million (2027-2032)
  • Table 175. Cloud PBX Online Charging Services , by Region USD Million (2027-2032)
  • Table 176. Cloud PBX Emergency Call Routing Services , by Region USD Million (2027-2032)
  • Table 177. Cloud PBX Protocol Management Services , by Region USD Million (2027-2032)
  • Table 178. Cloud PBX Others , by Region USD Million (2027-2032)
  • Table 179. Cloud PBX: by End User(USD Million)
  • Table 180. Cloud PBX BFSI , by Region USD Million (2027-2032)
  • Table 181. Cloud PBX Retail , by Region USD Million (2027-2032)
  • Table 182. Cloud PBX Healthcare , by Region USD Million (2027-2032)
  • Table 183. Cloud PBX Government , by Region USD Million (2027-2032)
  • Table 184. Cloud PBX Real Estate , by Region USD Million (2027-2032)
  • Table 185. South America Cloud PBX, by Country USD Million (2027-2032)
  • Table 186. South America Cloud PBX, by Type USD Million (2027-2032)
  • Table 187. South America Cloud PBX, by Application USD Million (2027-2032)
  • Table 188. South America Cloud PBX, by Service USD Million (2027-2032)
  • Table 189. South America Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 190. South America Cloud PBX, by End User USD Million (2027-2032)
  • Table 191. Brazil Cloud PBX, by Type USD Million (2027-2032)
  • Table 192. Brazil Cloud PBX, by Application USD Million (2027-2032)
  • Table 193. Brazil Cloud PBX, by Service USD Million (2027-2032)
  • Table 194. Brazil Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 195. Brazil Cloud PBX, by End User USD Million (2027-2032)
  • Table 196. Argentina Cloud PBX, by Type USD Million (2027-2032)
  • Table 197. Argentina Cloud PBX, by Application USD Million (2027-2032)
  • Table 198. Argentina Cloud PBX, by Service USD Million (2027-2032)
  • Table 199. Argentina Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 200. Argentina Cloud PBX, by End User USD Million (2027-2032)
  • Table 201. Rest of South America Cloud PBX, by Type USD Million (2027-2032)
  • Table 202. Rest of South America Cloud PBX, by Application USD Million (2027-2032)
  • Table 203. Rest of South America Cloud PBX, by Service USD Million (2027-2032)
  • Table 204. Rest of South America Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 205. Rest of South America Cloud PBX, by End User USD Million (2027-2032)
  • Table 206. Asia Pacific Cloud PBX, by Country USD Million (2027-2032)
  • Table 207. Asia Pacific Cloud PBX, by Type USD Million (2027-2032)
  • Table 208. Asia Pacific Cloud PBX, by Application USD Million (2027-2032)
  • Table 209. Asia Pacific Cloud PBX, by Service USD Million (2027-2032)
  • Table 210. Asia Pacific Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 211. Asia Pacific Cloud PBX, by End User USD Million (2027-2032)
  • Table 212. China Cloud PBX, by Type USD Million (2027-2032)
  • Table 213. China Cloud PBX, by Application USD Million (2027-2032)
  • Table 214. China Cloud PBX, by Service USD Million (2027-2032)
  • Table 215. China Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 216. China Cloud PBX, by End User USD Million (2027-2032)
  • Table 217. Japan Cloud PBX, by Type USD Million (2027-2032)
  • Table 218. Japan Cloud PBX, by Application USD Million (2027-2032)
  • Table 219. Japan Cloud PBX, by Service USD Million (2027-2032)
  • Table 220. Japan Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 221. Japan Cloud PBX, by End User USD Million (2027-2032)
  • Table 222. India Cloud PBX, by Type USD Million (2027-2032)
  • Table 223. India Cloud PBX, by Application USD Million (2027-2032)
  • Table 224. India Cloud PBX, by Service USD Million (2027-2032)
  • Table 225. India Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 226. India Cloud PBX, by End User USD Million (2027-2032)
  • Table 227. South Korea Cloud PBX, by Type USD Million (2027-2032)
  • Table 228. South Korea Cloud PBX, by Application USD Million (2027-2032)
  • Table 229. South Korea Cloud PBX, by Service USD Million (2027-2032)
  • Table 230. South Korea Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 231. South Korea Cloud PBX, by End User USD Million (2027-2032)
  • Table 232. Taiwan Cloud PBX, by Type USD Million (2027-2032)
  • Table 233. Taiwan Cloud PBX, by Application USD Million (2027-2032)
  • Table 234. Taiwan Cloud PBX, by Service USD Million (2027-2032)
  • Table 235. Taiwan Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 236. Taiwan Cloud PBX, by End User USD Million (2027-2032)
  • Table 237. Australia Cloud PBX, by Type USD Million (2027-2032)
  • Table 238. Australia Cloud PBX, by Application USD Million (2027-2032)
  • Table 239. Australia Cloud PBX, by Service USD Million (2027-2032)
  • Table 240. Australia Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 241. Australia Cloud PBX, by End User USD Million (2027-2032)
  • Table 242. Rest of Asia-Pacific Cloud PBX, by Type USD Million (2027-2032)
  • Table 243. Rest of Asia-Pacific Cloud PBX, by Application USD Million (2027-2032)
  • Table 244. Rest of Asia-Pacific Cloud PBX, by Service USD Million (2027-2032)
  • Table 245. Rest of Asia-Pacific Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 246. Rest of Asia-Pacific Cloud PBX, by End User USD Million (2027-2032)
  • Table 247. Europe Cloud PBX, by Country USD Million (2027-2032)
  • Table 248. Europe Cloud PBX, by Type USD Million (2027-2032)
  • Table 249. Europe Cloud PBX, by Application USD Million (2027-2032)
  • Table 250. Europe Cloud PBX, by Service USD Million (2027-2032)
  • Table 251. Europe Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 252. Europe Cloud PBX, by End User USD Million (2027-2032)
  • Table 253. Germany Cloud PBX, by Type USD Million (2027-2032)
  • Table 254. Germany Cloud PBX, by Application USD Million (2027-2032)
  • Table 255. Germany Cloud PBX, by Service USD Million (2027-2032)
  • Table 256. Germany Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 257. Germany Cloud PBX, by End User USD Million (2027-2032)
  • Table 258. France Cloud PBX, by Type USD Million (2027-2032)
  • Table 259. France Cloud PBX, by Application USD Million (2027-2032)
  • Table 260. France Cloud PBX, by Service USD Million (2027-2032)
  • Table 261. France Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 262. France Cloud PBX, by End User USD Million (2027-2032)
  • Table 263. Italy Cloud PBX, by Type USD Million (2027-2032)
  • Table 264. Italy Cloud PBX, by Application USD Million (2027-2032)
  • Table 265. Italy Cloud PBX, by Service USD Million (2027-2032)
  • Table 266. Italy Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 267. Italy Cloud PBX, by End User USD Million (2027-2032)
  • Table 268. United Kingdom Cloud PBX, by Type USD Million (2027-2032)
  • Table 269. United Kingdom Cloud PBX, by Application USD Million (2027-2032)
  • Table 270. United Kingdom Cloud PBX, by Service USD Million (2027-2032)
  • Table 271. United Kingdom Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 272. United Kingdom Cloud PBX, by End User USD Million (2027-2032)
  • Table 273. Netherlands Cloud PBX, by Type USD Million (2027-2032)
  • Table 274. Netherlands Cloud PBX, by Application USD Million (2027-2032)
  • Table 275. Netherlands Cloud PBX, by Service USD Million (2027-2032)
  • Table 276. Netherlands Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 277. Netherlands Cloud PBX, by End User USD Million (2027-2032)
  • Table 278. Rest of Europe Cloud PBX, by Type USD Million (2027-2032)
  • Table 279. Rest of Europe Cloud PBX, by Application USD Million (2027-2032)
  • Table 280. Rest of Europe Cloud PBX, by Service USD Million (2027-2032)
  • Table 281. Rest of Europe Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 282. Rest of Europe Cloud PBX, by End User USD Million (2027-2032)
  • Table 283. MEA Cloud PBX, by Country USD Million (2027-2032)
  • Table 284. MEA Cloud PBX, by Type USD Million (2027-2032)
  • Table 285. MEA Cloud PBX, by Application USD Million (2027-2032)
  • Table 286. MEA Cloud PBX, by Service USD Million (2027-2032)
  • Table 287. MEA Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 288. MEA Cloud PBX, by End User USD Million (2027-2032)
  • Table 289. Middle East Cloud PBX, by Type USD Million (2027-2032)
  • Table 290. Middle East Cloud PBX, by Application USD Million (2027-2032)
  • Table 291. Middle East Cloud PBX, by Service USD Million (2027-2032)
  • Table 292. Middle East Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 293. Middle East Cloud PBX, by End User USD Million (2027-2032)
  • Table 294. Africa Cloud PBX, by Type USD Million (2027-2032)
  • Table 295. Africa Cloud PBX, by Application USD Million (2027-2032)
  • Table 296. Africa Cloud PBX, by Service USD Million (2027-2032)
  • Table 297. Africa Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 298. Africa Cloud PBX, by End User USD Million (2027-2032)
  • Table 299. North America Cloud PBX, by Country USD Million (2027-2032)
  • Table 300. North America Cloud PBX, by Type USD Million (2027-2032)
  • Table 301. North America Cloud PBX, by Application USD Million (2027-2032)
  • Table 302. North America Cloud PBX, by Service USD Million (2027-2032)
  • Table 303. North America Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 304. North America Cloud PBX, by End User USD Million (2027-2032)
  • Table 305. United States Cloud PBX, by Type USD Million (2027-2032)
  • Table 306. United States Cloud PBX, by Application USD Million (2027-2032)
  • Table 307. United States Cloud PBX, by Service USD Million (2027-2032)
  • Table 308. United States Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 309. United States Cloud PBX, by End User USD Million (2027-2032)
  • Table 310. Canada Cloud PBX, by Type USD Million (2027-2032)
  • Table 311. Canada Cloud PBX, by Application USD Million (2027-2032)
  • Table 312. Canada Cloud PBX, by Service USD Million (2027-2032)
  • Table 313. Canada Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 314. Canada Cloud PBX, by End User USD Million (2027-2032)
  • Table 315. Mexico Cloud PBX, by Type USD Million (2027-2032)
  • Table 316. Mexico Cloud PBX, by Application USD Million (2027-2032)
  • Table 317. Mexico Cloud PBX, by Service USD Million (2027-2032)
  • Table 318. Mexico Cloud PBX, by Organization Size USD Million (2027-2032)
  • Table 319. Mexico Cloud PBX, by End User USD Million (2027-2032)
  • Table 320. Cloud PBX: by Type(USD/Units)
  • Table 321. Research Programs/Design for This Report
  • Table 322. Key Data Information from Secondary Sources
  • Table 323. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Cloud PBX: by Type USD Million (2019-2024)
  • Figure 5. Global Cloud PBX: by Application USD Million (2019-2024)
  • Figure 6. Global Cloud PBX: by Service USD Million (2019-2024)
  • Figure 7. Global Cloud PBX: by End User USD Million (2019-2024)
  • Figure 8. South America Cloud PBX Share (%), by Country
  • Figure 9. Asia Pacific Cloud PBX Share (%), by Country
  • Figure 10. Europe Cloud PBX Share (%), by Country
  • Figure 11. MEA Cloud PBX Share (%), by Country
  • Figure 12. North America Cloud PBX Share (%), by Country
  • Figure 13. Global Cloud PBX: by Type USD/Units (2019-2024)
  • Figure 14. Global Cloud PBX share by Players 2024 (%)
  • Figure 15. Global Cloud PBX share by Players (Top 3) 2024(%)
  • Figure 16. Global Cloud PBX share by Players (Top 5) 2024(%)
  • Figure 17. BCG Matrix for key Companies
  • Figure 18. Microsoft Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 19. Microsoft Corporation (United States) Revenue: by Geography 2024
  • Figure 20. RingCentral Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 21. RingCentral Inc. (United States) Revenue: by Geography 2024
  • Figure 22. Vonage America Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 23. Vonage America Inc. (United States) Revenue: by Geography 2024
  • Figure 24. ShoreTel, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 25. ShoreTel, Inc. (United States) Revenue: by Geography 2024
  • Figure 26. Nextiva Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 27. Nextiva Inc. (United States) Revenue: by Geography 2024
  • Figure 28. Avaya Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 29. Avaya Inc. (United States) Revenue: by Geography 2024
  • Figure 30. MegaPath Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 31. MegaPath Inc. (United States) Revenue: by Geography 2024
  • Figure 32. Jive Software Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 33. Jive Software Inc. (United States) Revenue: by Geography 2024
  • Figure 34. Phone.com (United States) Revenue, Net Income and Gross profit
  • Figure 35. Phone.com (United States) Revenue: by Geography 2024
  • Figure 36. Barracuda Networks Inc. (CudaTel) (United States) Revenue, Net Income and Gross profit
  • Figure 37. Barracuda Networks Inc. (CudaTel) (United States) Revenue: by Geography 2024
  • Figure 38. Global Cloud PBX: by Type USD Million (2027-2032)
  • Figure 39. Global Cloud PBX: by Application USD Million (2027-2032)
  • Figure 40. Global Cloud PBX: by Service USD Million (2027-2032)
  • Figure 41. Global Cloud PBX: by End User USD Million (2027-2032)
  • Figure 42. South America Cloud PBX Share (%), by Country
  • Figure 43. Asia Pacific Cloud PBX Share (%), by Country
  • Figure 44. Europe Cloud PBX Share (%), by Country
  • Figure 45. MEA Cloud PBX Share (%), by Country
  • Figure 46. North America Cloud PBX Share (%), by Country
  • Figure 47. Global Cloud PBX: by Type USD/Units (2027-2032)
List of companies from research coverage that are profiled in the study
  • Microsoft Corporation (United States)
  • RingCentral Inc. (United States)
  • Vonage America Inc. (United States)
  • ShoreTel, Inc. (United States)
  • Nextiva Inc. (United States)
  • Avaya Inc. (United States)
  • MegaPath Inc. (United States)
  • Jive Software Inc. (United States)
  • Phone.com (United States)
  • Barracuda Networks Inc. (CudaTel) (United States)
Additional players considered in the study are as follows:
Cisco system Inc. (United States) , D-Link System Inc. (Taiwan) , Allworx Corporations (United States) , BullsEye Telecom Inc. (United States) , Mitel Networks Inc. (Canada) , MegaPath Inc. (United States) , NEC Corporation (Japan) , Panasonic Corporation (Japan)
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May 2023 202 Pages 50 Tables Base Year: 2024 Coverage: 15+ Companies; 18 Countries

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Global Cloud PBX Market report Quantitative research analysis
Global Cloud PBX Market report Qualitative Industry Analysis
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Frequently Asked Questions (FAQ):

The standard version of the report profiles players such as Microsoft Corporation (United States), RingCentral Inc. (United States), Vonage America Inc. (United States), ShoreTel, Inc. (United States), Nextiva Inc. (United States), Avaya Inc. (United States), MegaPath Inc. (United States), Jive Software Inc. (United States), Phone.com (United States) and Barracuda Networks Inc. (CudaTel) (United States) etc.
The Study can be customized subject to feasibility and data availability. Please connect with our sales representative for further information.
"Rising Popularity of Unified Communications (UC) applications " is seen as one of major influencing trends for Cloud PBX Market during projected period 2024-2032.
The Cloud PBX market study includes a random mix of players, including both market leaders and some top growing emerging players. Connect with our sales executive to get a complete company list in our research coverage.

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