?Global Cloud Telephony Service review

Cloud Telephony Service Comprehensive Study by Type (Cloud, Hosted), Application (BFSI, Media and Entertainment, Education, Telecom and IT, Government, Health Care, Retail, Others), Network Type (Public Switched Telephone Networks (PSTNs), Voice over Internet Protocol (VoIP)), Enterprise Type (Small & Medium Enterprises (SMEs), Large Enterprises) Players and Region - Global Market Outlook to 2026

Cloud Telephony Service Market by XX Submarkets | Forecast Years 2022-2027  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Industry Background:
Cloud telephony services, is also known as hosted telephony services, which provides data-center-hosted services that are run and accessed over the internet. Cloud telephony is a voice and messaging service that eliminate the need for the conventional business telephone system like PBX (private branch exchange), EPBAX, among others and offers improved scalability to companies as they enable them to add more channels over their existing trunks. These services are accessible via two networks PSTN (Public Switched Telephone Network) and IP (Internet Protocol). All the applications and services of cloud telephony are hosted on servers and can be accessed from the cloud. Increasing the use of cloud-based services than software-based services are fueling the market for cloud telephony services.This growth is primarily driven by Increasing Demand for Customer-Centric Solutions and Services, Increasing Use of Mobile Phones Through VOIP and Cost Effectiveness of Cloud telephony Platform Solutions than software solutions.

Globally, a noticeable market trend is evident Increasing Adoption for SaaS Tool Mostly in IT Industries . Major Players, such as 8x8, Inc. (United States), AVOXI (United States), BroadSoft (United States), Cisco (United States), DIALPAD (United States), Exotel (India), Go 2 Market (India), Knowlarity (Singapore), Megapath (United States) and Microsoft (United States) etc have either set up their manufacturing facilities or are planning to start new provision in the dominated region in the upcoming years.

Market Drivers
  • Increasing Demand for Customer-Centric Solutions and Services
  • Increasing Use of Mobile Phones Through VOIP
  • Cost Effectiveness of Cloud telephony Platform Solutions than software solutions

Market Trend
  • Increasing Adoption for SaaS Tool Mostly in IT Industries
  • Acceptance of BYOD (Bring Your Own Device) in Work Fields

Restraints
  • Huge Investment Associated With Initial Setup of Cloud Telephony Services
  • High Risk for Security and Privacy Concerns

Opportunities
Tremendous Growth of Bpo Sector and Its Inclination Towards Cloud-Based Solutions and The High Adoption Rate of Cloud Technology Services in Small and Medium Enterprises
Challenges
Issues Related to Technology to Keep Pace With Changing Customer Behaviors and Lack of Required Skill Set Among the Workforce

AMA Research follow a focused and realistic research framework that provides the ability to study the crucial market dynamics in several regions across the world. Moreover, an in-depth assessment is mostly conducted by our analysts on geographical regions to provide clients and businesses the opportunity to dominate in niche markets and expand in emerging markets across the globe. This market research study also showcase the spontaneously changing Players landscape impacting the growth of the market. Furthermore, our market researchers extensively analyse the products and services offered by multiple players competing to increase their market share and presence.

Customization in the Report
AMA Research features not only specific market forecasts, but also include significant value-added commentary on:
- Market Trends
- Technological Trends and Innovations
- Market Maturity Indicators
- Growth Drivers and Constraints
- New Entrants into the Market & Entry/Exit Barriers
- To Seize Powerful Market Opportunities
- Identify Key Business Segments, Market Proposition & Gap Analysis

Against this Challenging Backdrop, Cloud Telephony Service Study Sheds Light on
— The Cloud Telephony Service Market status quo and key characteristics. To end this, Analyst at AMA organize and took survey of the Cloud Telephony Service industry Players. The resultant snapshot serves as a basis for understanding why and how the industry can be expected to change.
— Where Cloud Telephony Service industry is heading and what are the top priorities. Insights are drawn from financial analysis, the survey and interviews with key executives and industry experts.
— How every company in this diverse set of Players can best navigate the emerging competition landscape and follow a strategy that helps them position to hold value they currently claim, or capture the new addressable opportunity.

Report Objectives / Segmentation Covered

By Type
  • Cloud
  • Hosted
By Application
  • BFSI
  • Media and Entertainment
  • Education
  • Telecom and IT
  • Government
  • Health Care
  • Retail
  • Others
By Network Type
  • Public Switched Telephone Networks (PSTNs)
  • Voice over Internet Protocol (VoIP)

By Enterprise Type
  • Small & Medium Enterprises (SMEs)
  • Large Enterprises

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Demand for Customer-Centric Solutions and Services
      • 3.2.2. Increasing Use of Mobile Phones Through VOIP
      • 3.2.3. Cost Effectiveness of Cloud telephony Platform Solutions than software solutions
    • 3.3. Market Challenges
      • 3.3.1. Issues Related to Technology to Keep Pace With Changing Customer Behaviors
      • 3.3.2. Lack of Required Skill Set Among the Workforce
    • 3.4. Market Trends
      • 3.4.1. Increasing Adoption for SaaS Tool Mostly in IT Industries
      • 3.4.2. Acceptance of BYOD (Bring Your Own Device) in Work Fields
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Cloud Telephony Service, by Type, Application, Network Type, Enterprise Type and Region (value and price ) (2015-2020)
    • 5.1. Introduction
    • 5.2. Global Cloud Telephony Service (Value)
      • 5.2.1. Global Cloud Telephony Service by: Type (Value)
        • 5.2.1.1. Cloud
        • 5.2.1.2. Hosted
      • 5.2.2. Global Cloud Telephony Service by: Application (Value)
        • 5.2.2.1. BFSI
        • 5.2.2.2. Media and Entertainment
        • 5.2.2.3. Education
        • 5.2.2.4. Telecom and IT
        • 5.2.2.5. Government
        • 5.2.2.6. Health Care
        • 5.2.2.7. Retail
        • 5.2.2.8. Others
      • 5.2.3. Global Cloud Telephony Service by: Network Type (Value)
        • 5.2.3.1. Public Switched Telephone Networks (PSTNs)
        • 5.2.3.2. Voice over Internet Protocol (VoIP)
      • 5.2.4. Global Cloud Telephony Service by: Enterprise Type (Value)
        • 5.2.4.1. Small & Medium Enterprises (SMEs)
        • 5.2.4.2. Large Enterprises
      • 5.2.5. Global Cloud Telephony Service Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
    • 5.3. Global Cloud Telephony Service (Price)
      • 5.3.1. Global Cloud Telephony Service by: Type (Price)
  • 6. Cloud Telephony Service: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2020)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. 8x8, Inc. (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. AVOXI (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. BroadSoft (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Cisco (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. DIALPAD (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Exotel (India)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Go 2 Market (India)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Knowlarity (Singapore)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Megapath (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Microsoft (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Cloud Telephony Service Sale, by Type, Application, Network Type, Enterprise Type and Region (value and price ) (2021-2026)
    • 7.1. Introduction
    • 7.2. Global Cloud Telephony Service (Value)
      • 7.2.1. Global Cloud Telephony Service by: Type (Value)
        • 7.2.1.1. Cloud
        • 7.2.1.2. Hosted
      • 7.2.2. Global Cloud Telephony Service by: Application (Value)
        • 7.2.2.1. BFSI
        • 7.2.2.2. Media and Entertainment
        • 7.2.2.3. Education
        • 7.2.2.4. Telecom and IT
        • 7.2.2.5. Government
        • 7.2.2.6. Health Care
        • 7.2.2.7. Retail
        • 7.2.2.8. Others
      • 7.2.3. Global Cloud Telephony Service by: Network Type (Value)
        • 7.2.3.1. Public Switched Telephone Networks (PSTNs)
        • 7.2.3.2. Voice over Internet Protocol (VoIP)
      • 7.2.4. Global Cloud Telephony Service by: Enterprise Type (Value)
        • 7.2.4.1. Small & Medium Enterprises (SMEs)
        • 7.2.4.2. Large Enterprises
      • 7.2.5. Global Cloud Telephony Service Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
    • 7.3. Global Cloud Telephony Service (Price)
      • 7.3.1. Global Cloud Telephony Service by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Cloud Telephony Service: by Type(USD Million)
  • Table 2. Cloud Telephony Service Cloud , by Region USD Million (2015-2020)
  • Table 3. Cloud Telephony Service Hosted , by Region USD Million (2015-2020)
  • Table 4. Cloud Telephony Service: by Application(USD Million)
  • Table 5. Cloud Telephony Service BFSI , by Region USD Million (2015-2020)
  • Table 6. Cloud Telephony Service Media and Entertainment , by Region USD Million (2015-2020)
  • Table 7. Cloud Telephony Service Education , by Region USD Million (2015-2020)
  • Table 8. Cloud Telephony Service Telecom and IT , by Region USD Million (2015-2020)
  • Table 9. Cloud Telephony Service Government , by Region USD Million (2015-2020)
  • Table 10. Cloud Telephony Service Health Care , by Region USD Million (2015-2020)
  • Table 11. Cloud Telephony Service Retail , by Region USD Million (2015-2020)
  • Table 12. Cloud Telephony Service Others , by Region USD Million (2015-2020)
  • Table 13. Cloud Telephony Service: by Network Type(USD Million)
  • Table 14. Cloud Telephony Service Public Switched Telephone Networks (PSTNs) , by Region USD Million (2015-2020)
  • Table 15. Cloud Telephony Service Voice over Internet Protocol (VoIP) , by Region USD Million (2015-2020)
  • Table 16. Cloud Telephony Service: by Enterprise Type(USD Million)
  • Table 17. Cloud Telephony Service Small & Medium Enterprises (SMEs) , by Region USD Million (2015-2020)
  • Table 18. Cloud Telephony Service Large Enterprises , by Region USD Million (2015-2020)
  • Table 19. South America Cloud Telephony Service, by Country USD Million (2015-2020)
  • Table 20. South America Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 21. South America Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 22. South America Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 23. South America Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 24. Brazil Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 25. Brazil Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 26. Brazil Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 27. Brazil Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 28. Argentina Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 29. Argentina Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 30. Argentina Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 31. Argentina Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 32. Rest of South America Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 33. Rest of South America Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 34. Rest of South America Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 35. Rest of South America Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 36. Asia Pacific Cloud Telephony Service, by Country USD Million (2015-2020)
  • Table 37. Asia Pacific Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 38. Asia Pacific Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 39. Asia Pacific Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 40. Asia Pacific Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 41. China Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 42. China Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 43. China Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 44. China Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 45. Japan Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 46. Japan Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 47. Japan Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 48. Japan Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 49. India Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 50. India Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 51. India Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 52. India Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 53. South Korea Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 54. South Korea Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 55. South Korea Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 56. South Korea Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 57. Taiwan Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 58. Taiwan Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 59. Taiwan Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 60. Taiwan Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 61. Australia Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 62. Australia Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 63. Australia Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 64. Australia Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 65. Rest of Asia-Pacific Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 66. Rest of Asia-Pacific Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 67. Rest of Asia-Pacific Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 68. Rest of Asia-Pacific Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 69. Europe Cloud Telephony Service, by Country USD Million (2015-2020)
  • Table 70. Europe Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 71. Europe Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 72. Europe Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 73. Europe Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 74. Germany Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 75. Germany Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 76. Germany Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 77. Germany Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 78. France Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 79. France Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 80. France Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 81. France Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 82. Italy Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 83. Italy Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 84. Italy Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 85. Italy Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 86. United Kingdom Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 87. United Kingdom Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 88. United Kingdom Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 89. United Kingdom Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 90. Netherlands Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 91. Netherlands Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 92. Netherlands Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 93. Netherlands Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 94. Rest of Europe Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 95. Rest of Europe Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 96. Rest of Europe Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 97. Rest of Europe Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 98. MEA Cloud Telephony Service, by Country USD Million (2015-2020)
  • Table 99. MEA Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 100. MEA Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 101. MEA Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 102. MEA Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 103. Middle East Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 104. Middle East Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 105. Middle East Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 106. Middle East Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 107. Africa Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 108. Africa Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 109. Africa Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 110. Africa Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 111. North America Cloud Telephony Service, by Country USD Million (2015-2020)
  • Table 112. North America Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 113. North America Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 114. North America Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 115. North America Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 116. United States Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 117. United States Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 118. United States Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 119. United States Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 120. Canada Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 121. Canada Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 122. Canada Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 123. Canada Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 124. Mexico Cloud Telephony Service, by Type USD Million (2015-2020)
  • Table 125. Mexico Cloud Telephony Service, by Application USD Million (2015-2020)
  • Table 126. Mexico Cloud Telephony Service, by Network Type USD Million (2015-2020)
  • Table 127. Mexico Cloud Telephony Service, by Enterprise Type USD Million (2015-2020)
  • Table 128. Cloud Telephony Service: by Type(USD/Units)
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Company Basic Information, Sales Area and Its Competitors
  • Table 136. Company Basic Information, Sales Area and Its Competitors
  • Table 137. Company Basic Information, Sales Area and Its Competitors
  • Table 138. Company Basic Information, Sales Area and Its Competitors
  • Table 139. Cloud Telephony Service: by Type(USD Million)
  • Table 140. Cloud Telephony Service Cloud , by Region USD Million (2021-2026)
  • Table 141. Cloud Telephony Service Hosted , by Region USD Million (2021-2026)
  • Table 142. Cloud Telephony Service: by Application(USD Million)
  • Table 143. Cloud Telephony Service BFSI , by Region USD Million (2021-2026)
  • Table 144. Cloud Telephony Service Media and Entertainment , by Region USD Million (2021-2026)
  • Table 145. Cloud Telephony Service Education , by Region USD Million (2021-2026)
  • Table 146. Cloud Telephony Service Telecom and IT , by Region USD Million (2021-2026)
  • Table 147. Cloud Telephony Service Government , by Region USD Million (2021-2026)
  • Table 148. Cloud Telephony Service Health Care , by Region USD Million (2021-2026)
  • Table 149. Cloud Telephony Service Retail , by Region USD Million (2021-2026)
  • Table 150. Cloud Telephony Service Others , by Region USD Million (2021-2026)
  • Table 151. Cloud Telephony Service: by Network Type(USD Million)
  • Table 152. Cloud Telephony Service Public Switched Telephone Networks (PSTNs) , by Region USD Million (2021-2026)
  • Table 153. Cloud Telephony Service Voice over Internet Protocol (VoIP) , by Region USD Million (2021-2026)
  • Table 154. Cloud Telephony Service: by Enterprise Type(USD Million)
  • Table 155. Cloud Telephony Service Small & Medium Enterprises (SMEs) , by Region USD Million (2021-2026)
  • Table 156. Cloud Telephony Service Large Enterprises , by Region USD Million (2021-2026)
  • Table 157. South America Cloud Telephony Service, by Country USD Million (2021-2026)
  • Table 158. South America Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 159. South America Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 160. South America Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 161. South America Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 162. Brazil Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 163. Brazil Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 164. Brazil Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 165. Brazil Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 166. Argentina Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 167. Argentina Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 168. Argentina Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 169. Argentina Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 170. Rest of South America Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 171. Rest of South America Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 172. Rest of South America Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 173. Rest of South America Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 174. Asia Pacific Cloud Telephony Service, by Country USD Million (2021-2026)
  • Table 175. Asia Pacific Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 176. Asia Pacific Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 177. Asia Pacific Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 178. Asia Pacific Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 179. China Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 180. China Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 181. China Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 182. China Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 183. Japan Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 184. Japan Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 185. Japan Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 186. Japan Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 187. India Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 188. India Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 189. India Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 190. India Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 191. South Korea Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 192. South Korea Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 193. South Korea Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 194. South Korea Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 195. Taiwan Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 196. Taiwan Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 197. Taiwan Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 198. Taiwan Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 199. Australia Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 200. Australia Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 201. Australia Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 202. Australia Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 203. Rest of Asia-Pacific Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 204. Rest of Asia-Pacific Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 205. Rest of Asia-Pacific Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 206. Rest of Asia-Pacific Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 207. Europe Cloud Telephony Service, by Country USD Million (2021-2026)
  • Table 208. Europe Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 209. Europe Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 210. Europe Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 211. Europe Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 212. Germany Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 213. Germany Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 214. Germany Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 215. Germany Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 216. France Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 217. France Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 218. France Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 219. France Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 220. Italy Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 221. Italy Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 222. Italy Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 223. Italy Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 224. United Kingdom Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 225. United Kingdom Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 226. United Kingdom Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 227. United Kingdom Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 228. Netherlands Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 229. Netherlands Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 230. Netherlands Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 231. Netherlands Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 232. Rest of Europe Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 233. Rest of Europe Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 234. Rest of Europe Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 235. Rest of Europe Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 236. MEA Cloud Telephony Service, by Country USD Million (2021-2026)
  • Table 237. MEA Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 238. MEA Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 239. MEA Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 240. MEA Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 241. Middle East Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 242. Middle East Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 243. Middle East Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 244. Middle East Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 245. Africa Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 246. Africa Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 247. Africa Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 248. Africa Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 249. North America Cloud Telephony Service, by Country USD Million (2021-2026)
  • Table 250. North America Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 251. North America Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 252. North America Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 253. North America Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 254. United States Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 255. United States Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 256. United States Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 257. United States Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 258. Canada Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 259. Canada Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 260. Canada Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 261. Canada Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 262. Mexico Cloud Telephony Service, by Type USD Million (2021-2026)
  • Table 263. Mexico Cloud Telephony Service, by Application USD Million (2021-2026)
  • Table 264. Mexico Cloud Telephony Service, by Network Type USD Million (2021-2026)
  • Table 265. Mexico Cloud Telephony Service, by Enterprise Type USD Million (2021-2026)
  • Table 266. Cloud Telephony Service: by Type(USD/Units)
  • Table 267. Research Programs/Design for This Report
  • Table 268. Key Data Information from Secondary Sources
  • Table 269. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Cloud Telephony Service: by Type USD Million (2015-2020)
  • Figure 5. Global Cloud Telephony Service: by Application USD Million (2015-2020)
  • Figure 6. Global Cloud Telephony Service: by Network Type USD Million (2015-2020)
  • Figure 7. Global Cloud Telephony Service: by Enterprise Type USD Million (2015-2020)
  • Figure 8. South America Cloud Telephony Service Share (%), by Country
  • Figure 9. Asia Pacific Cloud Telephony Service Share (%), by Country
  • Figure 10. Europe Cloud Telephony Service Share (%), by Country
  • Figure 11. MEA Cloud Telephony Service Share (%), by Country
  • Figure 12. North America Cloud Telephony Service Share (%), by Country
  • Figure 13. Global Cloud Telephony Service: by Type USD/Units (2015-2020)
  • Figure 14. Global Cloud Telephony Service share by Players 2020 (%)
  • Figure 15. Global Cloud Telephony Service share by Players (Top 3) 2020(%)
  • Figure 16. Global Cloud Telephony Service share by Players (Top 5) 2020(%)
  • Figure 17. BCG Matrix for key Companies
  • Figure 18. 8x8, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 19. 8x8, Inc. (United States) Revenue: by Geography 2020
  • Figure 20. AVOXI (United States) Revenue, Net Income and Gross profit
  • Figure 21. AVOXI (United States) Revenue: by Geography 2020
  • Figure 22. BroadSoft (United States) Revenue, Net Income and Gross profit
  • Figure 23. BroadSoft (United States) Revenue: by Geography 2020
  • Figure 24. Cisco (United States) Revenue, Net Income and Gross profit
  • Figure 25. Cisco (United States) Revenue: by Geography 2020
  • Figure 26. DIALPAD (United States) Revenue, Net Income and Gross profit
  • Figure 27. DIALPAD (United States) Revenue: by Geography 2020
  • Figure 28. Exotel (India) Revenue, Net Income and Gross profit
  • Figure 29. Exotel (India) Revenue: by Geography 2020
  • Figure 30. Go 2 Market (India) Revenue, Net Income and Gross profit
  • Figure 31. Go 2 Market (India) Revenue: by Geography 2020
  • Figure 32. Knowlarity (Singapore) Revenue, Net Income and Gross profit
  • Figure 33. Knowlarity (Singapore) Revenue: by Geography 2020
  • Figure 34. Megapath (United States) Revenue, Net Income and Gross profit
  • Figure 35. Megapath (United States) Revenue: by Geography 2020
  • Figure 36. Microsoft (United States) Revenue, Net Income and Gross profit
  • Figure 37. Microsoft (United States) Revenue: by Geography 2020
  • Figure 38. Global Cloud Telephony Service: by Type USD Million (2021-2026)
  • Figure 39. Global Cloud Telephony Service: by Application USD Million (2021-2026)
  • Figure 40. Global Cloud Telephony Service: by Network Type USD Million (2021-2026)
  • Figure 41. Global Cloud Telephony Service: by Enterprise Type USD Million (2021-2026)
  • Figure 42. South America Cloud Telephony Service Share (%), by Country
  • Figure 43. Asia Pacific Cloud Telephony Service Share (%), by Country
  • Figure 44. Europe Cloud Telephony Service Share (%), by Country
  • Figure 45. MEA Cloud Telephony Service Share (%), by Country
  • Figure 46. North America Cloud Telephony Service Share (%), by Country
  • Figure 47. Global Cloud Telephony Service: by Type USD/Units (2021-2026)
List of companies from research coverage that are profiled in the study
  • 8x8, Inc. (United States)
  • AVOXI (United States)
  • BroadSoft (United States)
  • Cisco (United States)
  • DIALPAD (United States)
  • Exotel (India)
  • Go 2 Market (India)
  • Knowlarity (Singapore)
  • Megapath (United States)
  • Microsoft (United States)
Additional players considered in the study are as follows:
Natterbox (United Kingdom) , NetFortis (United States) , Nextiva (United States) , NovaCloud (South Africa)
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Aug 2021 227 Pages 54 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Frequently Asked Questions (FAQ):

The Cloud Telephony Service market is expected to see a CAGR of % during projected year 2020 to 2026.
Top performing companies in the Global Cloud Telephony Service market are 8x8, Inc. (United States), AVOXI (United States), BroadSoft (United States), Cisco (United States), DIALPAD (United States), Exotel (India), Go 2 Market (India), Knowlarity (Singapore), Megapath (United States) and Microsoft (United States), to name a few.
is dominating the Cloud Telephony Service Market.

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