Global Contact Management Software Market

Contact Management Software Comprehensive Study by Application (Small-Medium Businesses, Large Enterprises), Deployment Type (On-premise Contact Management Software, Software-as-a-service (SaaS) Contact Management Software, Cloud-hosted Contact Management Software, Online (Web-based) Contact Management Software) Players and Region - Global Market Outlook to 2028

Contact Management Software Market by XX Submarkets | Forecast Years 2023-2028  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Global Contact Management Software Market Overview:
Contact management software, also called as customer relationship management, is the software which is used for managing customer data and helps to maintain an ideal client- business relationship. The CRM application software also helps in automating the operations in sales & marketing and customer services. Contact management software, as a service (SaaS) is highly beneficial for various industries such as, banking, customer goods and retail, healthcare, academia, automotive, logistics and transportation.

AttributesDetails
Study Period2018-2028
Base Year2022
Forecast Period2023-2028
Historical Period2018-2022
UnitValue (USD Million)
Customization ScopeAvail customization with purchase of this report. Add or modify country, region & or narrow down segments in the final scope subject to feasibility


Influencing Trend:
Integration of social media and IoT

Market Growth Drivers:
Contact management software is also being integrated with social media and IoT, which is fueling the growth of the very market and Features such as high scalability, ease of use, high customization and mobile support are acting as the major driving factors to the market

Challenges:
Lack of data security breaches

Restraints:
Lack of privacy and lack of technical skills

Competitive Landscape:
Contact management software market is a fragmented market due to the presence of various players. Companies are focusing on developing innovative products and solutions to improve quality, enhances and promotes performance, The companies are coming up with partnerships or agreements along with planning strategic activities such as partnerships, product launch, mergers, and acquisitions which will help them to sustain in the market and maintain their competitive edge.
Some of the key players profiled in the report are Salesforce (United States), Zoho (United States), Sage (United Kingdom), OnContact (United States), Pipedrive (United States), SalesNexus (United States), NetSuite (United States), TeamWox (Cyprus), SugarCRM (United States), Maximizer CRM (Canada), Infusionsoft (United States), Insightly (United States), OfficeClip (United States), Freshsales (United States), HubSpot Sales (United States), InfoFlo (Canada), Google Contacts (United States), Evercontact (United Kingdom) and Hyperoffice (United States). Additionally, following companies can also be profiled that are part of our coverage like Teamgate (United Kingdom), LeadExec (United States) and ProWorkflow (United Kingdom). Analyst at AMA Research see United States and United Kingdom Players to retain maximum share of Global Contact Management Software market by 2028. Considering Market by Deployment Type, the sub-segment i.e. On-premise Contact Management Software will boost the Contact Management Software market.

Latest Market Insights:
In November 2020. Pipedrive received majority investment from Vista Equity Partners one of the investment firm focused on enterprise software, data and technology-enabled businesses. . Pipedrive is CRM platform for sales and marketing teams. This investment helped company to strengthened its presence in contact management software market

In February 2021, Salesforce acquired Tableau Software. This acquisition helped company to expand its presence in contact management software market

California Consumer Privacy Act (CCPA) is passing a law for protection of data in United States which will be effective by January, 2020. It is expected to be country’s highest commendable security and privacy law. Also, SEC is taking risk prohibiting steps to overcome breaches in financial sectors specific to public listed companies to increase risk assurance. European Union laws (GDPR) is taking important measures to protect data privacy and is expected to impact ~4% of global annual sales

What Can be Explored with the Contact Management Software Market Study
 Gain Market Understanding
 Identify Growth Opportunities
 Analyze and Measure the Global Contact Management Software Market by Identifying Investment across various Industry Verticals
 Understand the Trends that will drive Future Changes in Contact Management Software
 Understand the Competitive Scenario
- Track Right Markets
- Identify the Right Verticals

Research Methodology:
The top-down and bottom-up approaches are used to estimate and validate the size of the Global Contact Management Software market.
In order to reach an exhaustive list of functional and relevant players various industry classification standards are closely followed such as NAICS, ICB, SIC to penetrate deep in important geographies by players and a thorough validation test is conducted to reach most relevant players for survey in Contact Management Software market.
In order to make priority list sorting is done based on revenue generated based on latest reporting with the help of paid databases such as Factiva, Bloomberg etc.
Finally the questionnaire is set and specifically designed to address all the necessities for primary data collection after getting prior appointment by targeting key target audience that includes Contact Management Software Developers, Government Bodies, Regulatory Bodies, Potential Investors, Research and Development Institutes, End Users and Others.
This helps us to gather the data related to players revenue, operating cycle and expense, profit along with product or service growth etc.
Almost 70-80% of data is collected through primary medium and further validation is done through various secondary sources that includes Regulators, World Bank, Association, Company Website, SEC filings, OTC BB, USPTO, EPO, Annual reports, press releases etc.

Report Objectives / Segmentation Covered

By Application
  • Small-Medium Businesses
  • Large Enterprises
By Deployment Type
  • On-premise Contact Management Software
  • Software-as-a-service (SaaS) Contact Management Software
  • Cloud-hosted Contact Management Software
  • Online (Web-based) Contact Management Software

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Contact management software is also being integrated with social media and IoT, which is fueling the growth of the very market
      • 3.2.2. Features such as high scalability, ease of use, high customization and mobile support are acting as the major driving factors to the market
    • 3.3. Market Challenges
      • 3.3.1. Lack of data security breaches
    • 3.4. Market Trends
      • 3.4.1. Integration of social media and IoT
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Contact Management Software, by Application, Deployment Type and Region (value) (2017-2022)
    • 5.1. Introduction
    • 5.2. Global Contact Management Software (Value)
      • 5.2.1. Global Contact Management Software by: Application (Value)
        • 5.2.1.1. Small-Medium Businesses
        • 5.2.1.2. Large Enterprises
      • 5.2.2. Global Contact Management Software by: Deployment Type (Value)
        • 5.2.2.1. On-premise Contact Management Software
        • 5.2.2.2. Software-as-a-service (SaaS) Contact Management Software
        • 5.2.2.3. Cloud-hosted Contact Management Software
        • 5.2.2.4. Online (Web-based) Contact Management Software
      • 5.2.3. Global Contact Management Software Region
        • 5.2.3.1. South America
          • 5.2.3.1.1. Brazil
          • 5.2.3.1.2. Argentina
          • 5.2.3.1.3. Rest of South America
        • 5.2.3.2. Asia Pacific
          • 5.2.3.2.1. China
          • 5.2.3.2.2. Japan
          • 5.2.3.2.3. India
          • 5.2.3.2.4. South Korea
          • 5.2.3.2.5. Taiwan
          • 5.2.3.2.6. Australia
          • 5.2.3.2.7. Rest of Asia-Pacific
        • 5.2.3.3. Europe
          • 5.2.3.3.1. Germany
          • 5.2.3.3.2. France
          • 5.2.3.3.3. Italy
          • 5.2.3.3.4. United Kingdom
          • 5.2.3.3.5. Netherlands
          • 5.2.3.3.6. Rest of Europe
        • 5.2.3.4. MEA
          • 5.2.3.4.1. Middle East
          • 5.2.3.4.2. Africa
        • 5.2.3.5. North America
          • 5.2.3.5.1. United States
          • 5.2.3.5.2. Canada
          • 5.2.3.5.3. Mexico
  • 6. Contact Management Software: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2022)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Salesforce (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Zoho (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Sage (United Kingdom)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. OnContact (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Pipedrive (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. SalesNexus (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. NetSuite (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. TeamWox (Cyprus)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. SugarCRM (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Maximizer CRM (Canada)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
      • 6.4.11. Infusionsoft (United States)
        • 6.4.11.1. Business Overview
        • 6.4.11.2. Products/Services Offerings
        • 6.4.11.3. Financial Analysis
        • 6.4.11.4. SWOT Analysis
      • 6.4.12. Insightly (United States)
        • 6.4.12.1. Business Overview
        • 6.4.12.2. Products/Services Offerings
        • 6.4.12.3. Financial Analysis
        • 6.4.12.4. SWOT Analysis
      • 6.4.13. OfficeClip (United States)
        • 6.4.13.1. Business Overview
        • 6.4.13.2. Products/Services Offerings
        • 6.4.13.3. Financial Analysis
        • 6.4.13.4. SWOT Analysis
      • 6.4.14. Freshsales (United States)
        • 6.4.14.1. Business Overview
        • 6.4.14.2. Products/Services Offerings
        • 6.4.14.3. Financial Analysis
        • 6.4.14.4. SWOT Analysis
      • 6.4.15. HubSpot Sales (United States)
        • 6.4.15.1. Business Overview
        • 6.4.15.2. Products/Services Offerings
        • 6.4.15.3. Financial Analysis
        • 6.4.15.4. SWOT Analysis
      • 6.4.16. InfoFlo (Canada)
        • 6.4.16.1. Business Overview
        • 6.4.16.2. Products/Services Offerings
        • 6.4.16.3. Financial Analysis
        • 6.4.16.4. SWOT Analysis
      • 6.4.17. Google Contacts (United States)
        • 6.4.17.1. Business Overview
        • 6.4.17.2. Products/Services Offerings
        • 6.4.17.3. Financial Analysis
        • 6.4.17.4. SWOT Analysis
      • 6.4.18. Evercontact (United Kingdom)
        • 6.4.18.1. Business Overview
        • 6.4.18.2. Products/Services Offerings
        • 6.4.18.3. Financial Analysis
        • 6.4.18.4. SWOT Analysis
      • 6.4.19. Hyperoffice (United States)
        • 6.4.19.1. Business Overview
        • 6.4.19.2. Products/Services Offerings
        • 6.4.19.3. Financial Analysis
        • 6.4.19.4. SWOT Analysis
  • 7. Global Contact Management Software Sale, by Application, Deployment Type and Region (value) (2023-2028)
    • 7.1. Introduction
    • 7.2. Global Contact Management Software (Value)
      • 7.2.1. Global Contact Management Software by: Application (Value)
        • 7.2.1.1. Small-Medium Businesses
        • 7.2.1.2. Large Enterprises
      • 7.2.2. Global Contact Management Software by: Deployment Type (Value)
        • 7.2.2.1. On-premise Contact Management Software
        • 7.2.2.2. Software-as-a-service (SaaS) Contact Management Software
        • 7.2.2.3. Cloud-hosted Contact Management Software
        • 7.2.2.4. Online (Web-based) Contact Management Software
      • 7.2.3. Global Contact Management Software Region
        • 7.2.3.1. South America
          • 7.2.3.1.1. Brazil
          • 7.2.3.1.2. Argentina
          • 7.2.3.1.3. Rest of South America
        • 7.2.3.2. Asia Pacific
          • 7.2.3.2.1. China
          • 7.2.3.2.2. Japan
          • 7.2.3.2.3. India
          • 7.2.3.2.4. South Korea
          • 7.2.3.2.5. Taiwan
          • 7.2.3.2.6. Australia
          • 7.2.3.2.7. Rest of Asia-Pacific
        • 7.2.3.3. Europe
          • 7.2.3.3.1. Germany
          • 7.2.3.3.2. France
          • 7.2.3.3.3. Italy
          • 7.2.3.3.4. United Kingdom
          • 7.2.3.3.5. Netherlands
          • 7.2.3.3.6. Rest of Europe
        • 7.2.3.4. MEA
          • 7.2.3.4.1. Middle East
          • 7.2.3.4.2. Africa
        • 7.2.3.5. North America
          • 7.2.3.5.1. United States
          • 7.2.3.5.2. Canada
          • 7.2.3.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Contact Management Software: by Application(USD Million)
  • Table 2. Contact Management Software Small-Medium Businesses , by Region USD Million (2017-2022)
  • Table 3. Contact Management Software Large Enterprises , by Region USD Million (2017-2022)
  • Table 4. Contact Management Software: by Deployment Type(USD Million)
  • Table 5. Contact Management Software On-premise Contact Management Software , by Region USD Million (2017-2022)
  • Table 6. Contact Management Software Software-as-a-service (SaaS) Contact Management Software , by Region USD Million (2017-2022)
  • Table 7. Contact Management Software Cloud-hosted Contact Management Software , by Region USD Million (2017-2022)
  • Table 8. Contact Management Software Online (Web-based) Contact Management Software , by Region USD Million (2017-2022)
  • Table 9. South America Contact Management Software, by Country USD Million (2017-2022)
  • Table 10. South America Contact Management Software, by Application USD Million (2017-2022)
  • Table 11. South America Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 12. Brazil Contact Management Software, by Application USD Million (2017-2022)
  • Table 13. Brazil Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 14. Argentina Contact Management Software, by Application USD Million (2017-2022)
  • Table 15. Argentina Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 16. Rest of South America Contact Management Software, by Application USD Million (2017-2022)
  • Table 17. Rest of South America Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 18. Asia Pacific Contact Management Software, by Country USD Million (2017-2022)
  • Table 19. Asia Pacific Contact Management Software, by Application USD Million (2017-2022)
  • Table 20. Asia Pacific Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 21. China Contact Management Software, by Application USD Million (2017-2022)
  • Table 22. China Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 23. Japan Contact Management Software, by Application USD Million (2017-2022)
  • Table 24. Japan Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 25. India Contact Management Software, by Application USD Million (2017-2022)
  • Table 26. India Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 27. South Korea Contact Management Software, by Application USD Million (2017-2022)
  • Table 28. South Korea Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 29. Taiwan Contact Management Software, by Application USD Million (2017-2022)
  • Table 30. Taiwan Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 31. Australia Contact Management Software, by Application USD Million (2017-2022)
  • Table 32. Australia Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 33. Rest of Asia-Pacific Contact Management Software, by Application USD Million (2017-2022)
  • Table 34. Rest of Asia-Pacific Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 35. Europe Contact Management Software, by Country USD Million (2017-2022)
  • Table 36. Europe Contact Management Software, by Application USD Million (2017-2022)
  • Table 37. Europe Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 38. Germany Contact Management Software, by Application USD Million (2017-2022)
  • Table 39. Germany Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 40. France Contact Management Software, by Application USD Million (2017-2022)
  • Table 41. France Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 42. Italy Contact Management Software, by Application USD Million (2017-2022)
  • Table 43. Italy Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 44. United Kingdom Contact Management Software, by Application USD Million (2017-2022)
  • Table 45. United Kingdom Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 46. Netherlands Contact Management Software, by Application USD Million (2017-2022)
  • Table 47. Netherlands Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 48. Rest of Europe Contact Management Software, by Application USD Million (2017-2022)
  • Table 49. Rest of Europe Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 50. MEA Contact Management Software, by Country USD Million (2017-2022)
  • Table 51. MEA Contact Management Software, by Application USD Million (2017-2022)
  • Table 52. MEA Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 53. Middle East Contact Management Software, by Application USD Million (2017-2022)
  • Table 54. Middle East Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 55. Africa Contact Management Software, by Application USD Million (2017-2022)
  • Table 56. Africa Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 57. North America Contact Management Software, by Country USD Million (2017-2022)
  • Table 58. North America Contact Management Software, by Application USD Million (2017-2022)
  • Table 59. North America Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 60. United States Contact Management Software, by Application USD Million (2017-2022)
  • Table 61. United States Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 62. Canada Contact Management Software, by Application USD Million (2017-2022)
  • Table 63. Canada Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 64. Mexico Contact Management Software, by Application USD Million (2017-2022)
  • Table 65. Mexico Contact Management Software, by Deployment Type USD Million (2017-2022)
  • Table 66. Company Basic Information, Sales Area and Its Competitors
  • Table 67. Company Basic Information, Sales Area and Its Competitors
  • Table 68. Company Basic Information, Sales Area and Its Competitors
  • Table 69. Company Basic Information, Sales Area and Its Competitors
  • Table 70. Company Basic Information, Sales Area and Its Competitors
  • Table 71. Company Basic Information, Sales Area and Its Competitors
  • Table 72. Company Basic Information, Sales Area and Its Competitors
  • Table 73. Company Basic Information, Sales Area and Its Competitors
  • Table 74. Company Basic Information, Sales Area and Its Competitors
  • Table 75. Company Basic Information, Sales Area and Its Competitors
  • Table 76. Company Basic Information, Sales Area and Its Competitors
  • Table 77. Company Basic Information, Sales Area and Its Competitors
  • Table 78. Company Basic Information, Sales Area and Its Competitors
  • Table 79. Company Basic Information, Sales Area and Its Competitors
  • Table 80. Company Basic Information, Sales Area and Its Competitors
  • Table 81. Company Basic Information, Sales Area and Its Competitors
  • Table 82. Company Basic Information, Sales Area and Its Competitors
  • Table 83. Company Basic Information, Sales Area and Its Competitors
  • Table 84. Company Basic Information, Sales Area and Its Competitors
  • Table 85. Contact Management Software: by Application(USD Million)
  • Table 86. Contact Management Software Small-Medium Businesses , by Region USD Million (2023-2028)
  • Table 87. Contact Management Software Large Enterprises , by Region USD Million (2023-2028)
  • Table 88. Contact Management Software: by Deployment Type(USD Million)
  • Table 89. Contact Management Software On-premise Contact Management Software , by Region USD Million (2023-2028)
  • Table 90. Contact Management Software Software-as-a-service (SaaS) Contact Management Software , by Region USD Million (2023-2028)
  • Table 91. Contact Management Software Cloud-hosted Contact Management Software , by Region USD Million (2023-2028)
  • Table 92. Contact Management Software Online (Web-based) Contact Management Software , by Region USD Million (2023-2028)
  • Table 93. South America Contact Management Software, by Country USD Million (2023-2028)
  • Table 94. South America Contact Management Software, by Application USD Million (2023-2028)
  • Table 95. South America Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 96. Brazil Contact Management Software, by Application USD Million (2023-2028)
  • Table 97. Brazil Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 98. Argentina Contact Management Software, by Application USD Million (2023-2028)
  • Table 99. Argentina Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 100. Rest of South America Contact Management Software, by Application USD Million (2023-2028)
  • Table 101. Rest of South America Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 102. Asia Pacific Contact Management Software, by Country USD Million (2023-2028)
  • Table 103. Asia Pacific Contact Management Software, by Application USD Million (2023-2028)
  • Table 104. Asia Pacific Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 105. China Contact Management Software, by Application USD Million (2023-2028)
  • Table 106. China Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 107. Japan Contact Management Software, by Application USD Million (2023-2028)
  • Table 108. Japan Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 109. India Contact Management Software, by Application USD Million (2023-2028)
  • Table 110. India Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 111. South Korea Contact Management Software, by Application USD Million (2023-2028)
  • Table 112. South Korea Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 113. Taiwan Contact Management Software, by Application USD Million (2023-2028)
  • Table 114. Taiwan Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 115. Australia Contact Management Software, by Application USD Million (2023-2028)
  • Table 116. Australia Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 117. Rest of Asia-Pacific Contact Management Software, by Application USD Million (2023-2028)
  • Table 118. Rest of Asia-Pacific Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 119. Europe Contact Management Software, by Country USD Million (2023-2028)
  • Table 120. Europe Contact Management Software, by Application USD Million (2023-2028)
  • Table 121. Europe Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 122. Germany Contact Management Software, by Application USD Million (2023-2028)
  • Table 123. Germany Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 124. France Contact Management Software, by Application USD Million (2023-2028)
  • Table 125. France Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 126. Italy Contact Management Software, by Application USD Million (2023-2028)
  • Table 127. Italy Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 128. United Kingdom Contact Management Software, by Application USD Million (2023-2028)
  • Table 129. United Kingdom Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 130. Netherlands Contact Management Software, by Application USD Million (2023-2028)
  • Table 131. Netherlands Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 132. Rest of Europe Contact Management Software, by Application USD Million (2023-2028)
  • Table 133. Rest of Europe Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 134. MEA Contact Management Software, by Country USD Million (2023-2028)
  • Table 135. MEA Contact Management Software, by Application USD Million (2023-2028)
  • Table 136. MEA Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 137. Middle East Contact Management Software, by Application USD Million (2023-2028)
  • Table 138. Middle East Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 139. Africa Contact Management Software, by Application USD Million (2023-2028)
  • Table 140. Africa Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 141. North America Contact Management Software, by Country USD Million (2023-2028)
  • Table 142. North America Contact Management Software, by Application USD Million (2023-2028)
  • Table 143. North America Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 144. United States Contact Management Software, by Application USD Million (2023-2028)
  • Table 145. United States Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 146. Canada Contact Management Software, by Application USD Million (2023-2028)
  • Table 147. Canada Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 148. Mexico Contact Management Software, by Application USD Million (2023-2028)
  • Table 149. Mexico Contact Management Software, by Deployment Type USD Million (2023-2028)
  • Table 150. Research Programs/Design for This Report
  • Table 151. Key Data Information from Secondary Sources
  • Table 152. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Contact Management Software: by Application USD Million (2017-2022)
  • Figure 5. Global Contact Management Software: by Deployment Type USD Million (2017-2022)
  • Figure 6. South America Contact Management Software Share (%), by Country
  • Figure 7. Asia Pacific Contact Management Software Share (%), by Country
  • Figure 8. Europe Contact Management Software Share (%), by Country
  • Figure 9. MEA Contact Management Software Share (%), by Country
  • Figure 10. North America Contact Management Software Share (%), by Country
  • Figure 11. Global Contact Management Software share by Players 2022 (%)
  • Figure 12. Global Contact Management Software share by Players (Top 3) 2022(%)
  • Figure 13. Global Contact Management Software share by Players (Top 5) 2022(%)
  • Figure 14. BCG Matrix for key Companies
  • Figure 15. Salesforce (United States) Revenue, Net Income and Gross profit
  • Figure 16. Salesforce (United States) Revenue: by Geography 2022
  • Figure 17. Zoho (United States) Revenue, Net Income and Gross profit
  • Figure 18. Zoho (United States) Revenue: by Geography 2022
  • Figure 19. Sage (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 20. Sage (United Kingdom) Revenue: by Geography 2022
  • Figure 21. OnContact (United States) Revenue, Net Income and Gross profit
  • Figure 22. OnContact (United States) Revenue: by Geography 2022
  • Figure 23. Pipedrive (United States) Revenue, Net Income and Gross profit
  • Figure 24. Pipedrive (United States) Revenue: by Geography 2022
  • Figure 25. SalesNexus (United States) Revenue, Net Income and Gross profit
  • Figure 26. SalesNexus (United States) Revenue: by Geography 2022
  • Figure 27. NetSuite (United States) Revenue, Net Income and Gross profit
  • Figure 28. NetSuite (United States) Revenue: by Geography 2022
  • Figure 29. TeamWox (Cyprus) Revenue, Net Income and Gross profit
  • Figure 30. TeamWox (Cyprus) Revenue: by Geography 2022
  • Figure 31. SugarCRM (United States) Revenue, Net Income and Gross profit
  • Figure 32. SugarCRM (United States) Revenue: by Geography 2022
  • Figure 33. Maximizer CRM (Canada) Revenue, Net Income and Gross profit
  • Figure 34. Maximizer CRM (Canada) Revenue: by Geography 2022
  • Figure 35. Infusionsoft (United States) Revenue, Net Income and Gross profit
  • Figure 36. Infusionsoft (United States) Revenue: by Geography 2022
  • Figure 37. Insightly (United States) Revenue, Net Income and Gross profit
  • Figure 38. Insightly (United States) Revenue: by Geography 2022
  • Figure 39. OfficeClip (United States) Revenue, Net Income and Gross profit
  • Figure 40. OfficeClip (United States) Revenue: by Geography 2022
  • Figure 41. Freshsales (United States) Revenue, Net Income and Gross profit
  • Figure 42. Freshsales (United States) Revenue: by Geography 2022
  • Figure 43. HubSpot Sales (United States) Revenue, Net Income and Gross profit
  • Figure 44. HubSpot Sales (United States) Revenue: by Geography 2022
  • Figure 45. InfoFlo (Canada) Revenue, Net Income and Gross profit
  • Figure 46. InfoFlo (Canada) Revenue: by Geography 2022
  • Figure 47. Google Contacts (United States) Revenue, Net Income and Gross profit
  • Figure 48. Google Contacts (United States) Revenue: by Geography 2022
  • Figure 49. Evercontact (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 50. Evercontact (United Kingdom) Revenue: by Geography 2022
  • Figure 51. Hyperoffice (United States) Revenue, Net Income and Gross profit
  • Figure 52. Hyperoffice (United States) Revenue: by Geography 2022
  • Figure 53. Global Contact Management Software: by Application USD Million (2023-2028)
  • Figure 54. Global Contact Management Software: by Deployment Type USD Million (2023-2028)
  • Figure 55. South America Contact Management Software Share (%), by Country
  • Figure 56. Asia Pacific Contact Management Software Share (%), by Country
  • Figure 57. Europe Contact Management Software Share (%), by Country
  • Figure 58. MEA Contact Management Software Share (%), by Country
  • Figure 59. North America Contact Management Software Share (%), by Country
List of companies from research coverage that are profiled in the study
  • Salesforce (United States)
  • Zoho (United States)
  • Sage (United Kingdom)
  • OnContact (United States)
  • Pipedrive (United States)
  • SalesNexus (United States)
  • NetSuite (United States)
  • TeamWox (Cyprus)
  • SugarCRM (United States)
  • Maximizer CRM (Canada)
  • Infusionsoft (United States)
  • Insightly (United States)
  • OfficeClip (United States)
  • Freshsales (United States)
  • HubSpot Sales (United States)
  • InfoFlo (Canada)
  • Google Contacts (United States)
  • Evercontact (United Kingdom)
  • Hyperoffice (United States)
Additional players considered in the study are as follows:
Teamgate (United Kingdom) , LeadExec (United States) , ProWorkflow (United Kingdom)
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Key Highlights of Report


May 2023 208 Pages 51 Tables Base Year: 2022 Coverage: 15+ Companies; 18 Countries

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Global Contact Management Software Market Quantitative research analysis
Global Contact Management Software Market Qualitative Industry Analysis
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Frequently Asked Questions (FAQ):

Top performing companies in the Global Contact Management Software market are Salesforce (United States), Zoho (United States), Sage (United Kingdom), OnContact (United States), Pipedrive (United States), SalesNexus (United States), NetSuite (United States), TeamWox (Cyprus), SugarCRM (United States), Maximizer CRM (Canada), Infusionsoft (United States), Insightly (United States), OfficeClip (United States), Freshsales (United States), HubSpot Sales (United States), InfoFlo (Canada), Google Contacts (United States), Evercontact (United Kingdom) and Hyperoffice (United States), to name a few.
"Integration of social media and IoT" is seen as one of major influencing trends for Contact Management Software Market during projected period 2022-2028.

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