Chatbot Development Software Market Scope
Chatbot Development Software is a software or computer program that simulates human conversation or "chatter" through text or voice interactions. It has wide application in both business-to-consumer (B2C) and business-to-business (B2B) environments increasingly using chatbot virtual assistants to handle simple tasks. The main factors contributing to the growth of the chatbot development software market include the growing need for 24/7 customer support at a lower operational cost, with an increase in focus on customer engagement through various channels, and advancements in technology for self-service operations, thus offering a competitive advantage to businesses. The demand in the market is higher due to wide application in various industries that is triggering market growth in the upcoming year.
Attributes | Details |
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Study Period | 2018-2028 |
Base Year | 2022 |
Unit | Value (USD Million) |
Key Companies Profiled | Cedex Technologies (India), Dogtown Media (United States), Master of Code Global (United States), Neoteric (Poland), Peerbits (India), Softweb Solutions (United States), Unibot (Czech Republic), iTechArt (United States), BotsCrew (Australian), Appinventiv (India), Chatbots.Studio (Ukraine), Pentoz Technology (United States), Icreon (United States), Neoteric (Poland) and Others |
CAGR | % |
The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches, and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail a competitive advantage through combined synergies. The market is expected to grow in the E-Commerce and Food tech Industry. It has wide application customer support. Several companies such as Cedex Technologies, Dogtown Media are operating in the market to provide customers with various features & unique offerings. The market is a highly fragmented market with the presence of several market players and local players that is triggering the market growth over the forecast period Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Chatbot Development Software market throughout the predicted period.
Cedex Technologies (India), Dogtown Media (United States), Master of Code Global (United States), Neoteric (Poland), Peerbits (India), Softweb Solutions (United States), Unibot (Czech Republic), iTechArt (United States), BotsCrew (Australian), Appinventiv (India), Chatbots.Studio (Ukraine), Pentoz Technology (United States), Icreon (United States), Neoteric (Poland) and Others are some of the key players that are part of study coverage.
About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from the total available market.
Segmentation Overview
The study have segmented the market of Global Chatbot Development Software market by Type and Region with country level break-up.
On the basis of geography, the market of Chatbot Development Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
region held largest market share in the year 2022.
Market Leaders and their expansionary development strategies
In 2022 Atlassian has acquired US-based AI chatbot vendor Percept.AI, This acquisition will help customers efficiently deliver great employee and customer support experiences at high velocity
Influencing Trend:
The growing popularity of voice-based software will decrease the usage of standard apps.
Market Growth Drivers:
The rapid adoption of chatbots across different industries
Challenges:
chatbot has limited user attention
Restraints:
Large amount Constant Maintenance is a requirement
Opportunities:
Increasing initiatives toward the development of self-learning chatbots to deliver a more human-like conversational experience
Key Target Audience
Developer, Freelancer, Regulatory Authorities, New Entrants/Investors, Strategic Business Planners, Governments and End-use Industry