Service Request Management Comprehensive Study by Application (IT & Telecom, Retail & E-commerce, BFSI, Others), Deployment (Cloud, Onpremises) Players and Region - Global Market Outlook to 2026

Service Request Management Market by XX Submarkets | Forecast Years 2022-2027  

  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
What is Service Request Management?
A service request is defined as a request from a user or a user’s authorized representative that initiates a service action that has been agreed as a normal part of service delivery. The main and important role of service request management is to support the agreed quality of service by handling all pre-defined, user-initiated service requests in an effective and user-friendly manner. In recent times, it is widely adopted to manage the delivery of services competitively on a large or global scale. Service-delivery teams fulfill service requests according to account-specific processes by using an account-specific service-request-management environment.

The market study is broken down, by Application (IT & Telecom, Retail & E-commerce, BFSI and Others) and major geographies with country level break-up.

The key manufacturers are targeting the innovations of the products with better quality, better technical characteristics, and also assist in providing and humanizing the after-sale service to the consumers. The key players are probable to keep a stronghold on the market over the anticipated period. The key players are accepting strategic decisions and are thinking upon mergers and acquisitions in order to maintain their presence in the market Analysts at AMA Research estimates that Players from United States will contribute to the maximum growth of Global Service Request Management market throughout the predicted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.

ServiceNow (United States), Integrify (United States), BMC Software (United States), Newgen Software (India), SoftExpert (Brazil), OneDesk Inc. (Canada), ServiceTonic (Spain), Zendesk (Denmark), EasyVista (United States) and Comindware (United States) are some of the key players that are part of study coverage.

Segmentation Overview
AdvanceMarketAnalytics has segmented the market of Global Service Request Management market by Type, Application and Region.

On the basis of geography, the market of Service Request Management has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Deployment, the sub-segment i.e. Cloud will boost the Service Request Management market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.




Market Trend
  • Emerging Intelligent Automation, AI, and ML in the Service Request Management

Market Drivers
  • Increasing Adoption of Service Request Management to Manage Inquiries, Compliments, and Complaints from Users
  • Increasing Startups and Business Expansions Across the Globe Will Create Huge Demand for Service Request Management

Opportunities
  • Growing E-commerce Industry and Consumer Electronic Goods Retailers Across the Globe

Restraints
  • Complexity in the Management of Diverse Channels and Multiple Touch Points

Challenges
  • Slow Adoption of the Service Request Management by Small and Medium Businesses


Key Target Audience
New Entrants/Investors, Analysts and Strategic Business Planners, Service Request Management Solution Providers, Venture Capitalists and Private Equity Firms, Government Regulatory and Research Organizations, End-users and Others

About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have the better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with purpose to understand company’s positioning regarding market value, volume and their market share for regional as well as global.

Further to bring relevance specific to any niche market we set and apply number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders etc. and work towards appointment generation.

The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, analyst team keeps preparing set of questionnaires and after getting appointee list; the target audience are then tapped and segregated with various mediums and channels that are feasible for making connection that includes email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey etc.

Report Objectives / Segmentation Covered

By Application
  • IT & Telecom
  • Retail & E-commerce
  • BFSI
  • Others
By Deployment
  • Cloud
  • Onpremises

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Adoption of Service Request Management to Manage Inquiries, Compliments, and Complaints from Users
      • 3.2.2. Increasing Startups and Business Expansions Across the Globe Will Create Huge Demand for Service Request Management
    • 3.3. Market Challenges
      • 3.3.1. Slow Adoption of the Service Request Management by Small and Medium Businesses
    • 3.4. Market Trends
      • 3.4.1. Emerging Intelligent Automation, AI, and ML in the Service Request Management
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Service Request Management, by Application, Deployment and Region (value) (2015-2020)
    • 5.1. Introduction
    • 5.2. Global Service Request Management (Value)
      • 5.2.1. Global Service Request Management by: Application (Value)
        • 5.2.1.1. IT & Telecom
        • 5.2.1.2. Retail & E-commerce
        • 5.2.1.3. BFSI
        • 5.2.1.4. Others
      • 5.2.2. Global Service Request Management by: Deployment (Value)
        • 5.2.2.1. Cloud
        • 5.2.2.2. Onpremises
      • 5.2.3. Global Service Request Management Region
        • 5.2.3.1. South America
          • 5.2.3.1.1. Brazil
          • 5.2.3.1.2. Argentina
          • 5.2.3.1.3. Rest of South America
        • 5.2.3.2. Asia Pacific
          • 5.2.3.2.1. China
          • 5.2.3.2.2. Japan
          • 5.2.3.2.3. India
          • 5.2.3.2.4. South Korea
          • 5.2.3.2.5. Taiwan
          • 5.2.3.2.6. Australia
          • 5.2.3.2.7. Rest of Asia-Pacific
        • 5.2.3.3. Europe
          • 5.2.3.3.1. Germany
          • 5.2.3.3.2. France
          • 5.2.3.3.3. Italy
          • 5.2.3.3.4. United Kingdom
          • 5.2.3.3.5. Netherlands
          • 5.2.3.3.6. Rest of Europe
        • 5.2.3.4. MEA
          • 5.2.3.4.1. Middle East
          • 5.2.3.4.2. Africa
        • 5.2.3.5. North America
          • 5.2.3.5.1. United States
          • 5.2.3.5.2. Canada
          • 5.2.3.5.3. Mexico
  • 6. Service Request Management: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2020)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. ServiceNow (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Integrify (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. BMC Software (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Newgen Software (India)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. SoftExpert (Brazil)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. OneDesk Inc. (Canada)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. ServiceTonic (Spain)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Zendesk (Denmark)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. EasyVista (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Comindware (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Service Request Management Sale, by Application, Deployment and Region (value) (2021-2026)
    • 7.1. Introduction
    • 7.2. Global Service Request Management (Value)
      • 7.2.1. Global Service Request Management by: Application (Value)
        • 7.2.1.1. IT & Telecom
        • 7.2.1.2. Retail & E-commerce
        • 7.2.1.3. BFSI
        • 7.2.1.4. Others
      • 7.2.2. Global Service Request Management by: Deployment (Value)
        • 7.2.2.1. Cloud
        • 7.2.2.2. Onpremises
      • 7.2.3. Global Service Request Management Region
        • 7.2.3.1. South America
          • 7.2.3.1.1. Brazil
          • 7.2.3.1.2. Argentina
          • 7.2.3.1.3. Rest of South America
        • 7.2.3.2. Asia Pacific
          • 7.2.3.2.1. China
          • 7.2.3.2.2. Japan
          • 7.2.3.2.3. India
          • 7.2.3.2.4. South Korea
          • 7.2.3.2.5. Taiwan
          • 7.2.3.2.6. Australia
          • 7.2.3.2.7. Rest of Asia-Pacific
        • 7.2.3.3. Europe
          • 7.2.3.3.1. Germany
          • 7.2.3.3.2. France
          • 7.2.3.3.3. Italy
          • 7.2.3.3.4. United Kingdom
          • 7.2.3.3.5. Netherlands
          • 7.2.3.3.6. Rest of Europe
        • 7.2.3.4. MEA
          • 7.2.3.4.1. Middle East
          • 7.2.3.4.2. Africa
        • 7.2.3.5. North America
          • 7.2.3.5.1. United States
          • 7.2.3.5.2. Canada
          • 7.2.3.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Service Request Management: by Application(USD Million)
  • Table 2. Service Request Management IT & Telecom , by Region USD Million (2015-2020)
  • Table 3. Service Request Management Retail & E-commerce , by Region USD Million (2015-2020)
  • Table 4. Service Request Management BFSI , by Region USD Million (2015-2020)
  • Table 5. Service Request Management Others , by Region USD Million (2015-2020)
  • Table 6. Service Request Management: by Deployment(USD Million)
  • Table 7. Service Request Management Cloud , by Region USD Million (2015-2020)
  • Table 8. Service Request Management Onpremises , by Region USD Million (2015-2020)
  • Table 9. South America Service Request Management, by Country USD Million (2015-2020)
  • Table 10. South America Service Request Management, by Application USD Million (2015-2020)
  • Table 11. South America Service Request Management, by Deployment USD Million (2015-2020)
  • Table 12. Brazil Service Request Management, by Application USD Million (2015-2020)
  • Table 13. Brazil Service Request Management, by Deployment USD Million (2015-2020)
  • Table 14. Argentina Service Request Management, by Application USD Million (2015-2020)
  • Table 15. Argentina Service Request Management, by Deployment USD Million (2015-2020)
  • Table 16. Rest of South America Service Request Management, by Application USD Million (2015-2020)
  • Table 17. Rest of South America Service Request Management, by Deployment USD Million (2015-2020)
  • Table 18. Asia Pacific Service Request Management, by Country USD Million (2015-2020)
  • Table 19. Asia Pacific Service Request Management, by Application USD Million (2015-2020)
  • Table 20. Asia Pacific Service Request Management, by Deployment USD Million (2015-2020)
  • Table 21. China Service Request Management, by Application USD Million (2015-2020)
  • Table 22. China Service Request Management, by Deployment USD Million (2015-2020)
  • Table 23. Japan Service Request Management, by Application USD Million (2015-2020)
  • Table 24. Japan Service Request Management, by Deployment USD Million (2015-2020)
  • Table 25. India Service Request Management, by Application USD Million (2015-2020)
  • Table 26. India Service Request Management, by Deployment USD Million (2015-2020)
  • Table 27. South Korea Service Request Management, by Application USD Million (2015-2020)
  • Table 28. South Korea Service Request Management, by Deployment USD Million (2015-2020)
  • Table 29. Taiwan Service Request Management, by Application USD Million (2015-2020)
  • Table 30. Taiwan Service Request Management, by Deployment USD Million (2015-2020)
  • Table 31. Australia Service Request Management, by Application USD Million (2015-2020)
  • Table 32. Australia Service Request Management, by Deployment USD Million (2015-2020)
  • Table 33. Rest of Asia-Pacific Service Request Management, by Application USD Million (2015-2020)
  • Table 34. Rest of Asia-Pacific Service Request Management, by Deployment USD Million (2015-2020)
  • Table 35. Europe Service Request Management, by Country USD Million (2015-2020)
  • Table 36. Europe Service Request Management, by Application USD Million (2015-2020)
  • Table 37. Europe Service Request Management, by Deployment USD Million (2015-2020)
  • Table 38. Germany Service Request Management, by Application USD Million (2015-2020)
  • Table 39. Germany Service Request Management, by Deployment USD Million (2015-2020)
  • Table 40. France Service Request Management, by Application USD Million (2015-2020)
  • Table 41. France Service Request Management, by Deployment USD Million (2015-2020)
  • Table 42. Italy Service Request Management, by Application USD Million (2015-2020)
  • Table 43. Italy Service Request Management, by Deployment USD Million (2015-2020)
  • Table 44. United Kingdom Service Request Management, by Application USD Million (2015-2020)
  • Table 45. United Kingdom Service Request Management, by Deployment USD Million (2015-2020)
  • Table 46. Netherlands Service Request Management, by Application USD Million (2015-2020)
  • Table 47. Netherlands Service Request Management, by Deployment USD Million (2015-2020)
  • Table 48. Rest of Europe Service Request Management, by Application USD Million (2015-2020)
  • Table 49. Rest of Europe Service Request Management, by Deployment USD Million (2015-2020)
  • Table 50. MEA Service Request Management, by Country USD Million (2015-2020)
  • Table 51. MEA Service Request Management, by Application USD Million (2015-2020)
  • Table 52. MEA Service Request Management, by Deployment USD Million (2015-2020)
  • Table 53. Middle East Service Request Management, by Application USD Million (2015-2020)
  • Table 54. Middle East Service Request Management, by Deployment USD Million (2015-2020)
  • Table 55. Africa Service Request Management, by Application USD Million (2015-2020)
  • Table 56. Africa Service Request Management, by Deployment USD Million (2015-2020)
  • Table 57. North America Service Request Management, by Country USD Million (2015-2020)
  • Table 58. North America Service Request Management, by Application USD Million (2015-2020)
  • Table 59. North America Service Request Management, by Deployment USD Million (2015-2020)
  • Table 60. United States Service Request Management, by Application USD Million (2015-2020)
  • Table 61. United States Service Request Management, by Deployment USD Million (2015-2020)
  • Table 62. Canada Service Request Management, by Application USD Million (2015-2020)
  • Table 63. Canada Service Request Management, by Deployment USD Million (2015-2020)
  • Table 64. Mexico Service Request Management, by Application USD Million (2015-2020)
  • Table 65. Mexico Service Request Management, by Deployment USD Million (2015-2020)
  • Table 66. Company Basic Information, Sales Area and Its Competitors
  • Table 67. Company Basic Information, Sales Area and Its Competitors
  • Table 68. Company Basic Information, Sales Area and Its Competitors
  • Table 69. Company Basic Information, Sales Area and Its Competitors
  • Table 70. Company Basic Information, Sales Area and Its Competitors
  • Table 71. Company Basic Information, Sales Area and Its Competitors
  • Table 72. Company Basic Information, Sales Area and Its Competitors
  • Table 73. Company Basic Information, Sales Area and Its Competitors
  • Table 74. Company Basic Information, Sales Area and Its Competitors
  • Table 75. Company Basic Information, Sales Area and Its Competitors
  • Table 76. Service Request Management: by Application(USD Million)
  • Table 77. Service Request Management IT & Telecom , by Region USD Million (2021-2026)
  • Table 78. Service Request Management Retail & E-commerce , by Region USD Million (2021-2026)
  • Table 79. Service Request Management BFSI , by Region USD Million (2021-2026)
  • Table 80. Service Request Management Others , by Region USD Million (2021-2026)
  • Table 81. Service Request Management: by Deployment(USD Million)
  • Table 82. Service Request Management Cloud , by Region USD Million (2021-2026)
  • Table 83. Service Request Management Onpremises , by Region USD Million (2021-2026)
  • Table 84. South America Service Request Management, by Country USD Million (2021-2026)
  • Table 85. South America Service Request Management, by Application USD Million (2021-2026)
  • Table 86. South America Service Request Management, by Deployment USD Million (2021-2026)
  • Table 87. Brazil Service Request Management, by Application USD Million (2021-2026)
  • Table 88. Brazil Service Request Management, by Deployment USD Million (2021-2026)
  • Table 89. Argentina Service Request Management, by Application USD Million (2021-2026)
  • Table 90. Argentina Service Request Management, by Deployment USD Million (2021-2026)
  • Table 91. Rest of South America Service Request Management, by Application USD Million (2021-2026)
  • Table 92. Rest of South America Service Request Management, by Deployment USD Million (2021-2026)
  • Table 93. Asia Pacific Service Request Management, by Country USD Million (2021-2026)
  • Table 94. Asia Pacific Service Request Management, by Application USD Million (2021-2026)
  • Table 95. Asia Pacific Service Request Management, by Deployment USD Million (2021-2026)
  • Table 96. China Service Request Management, by Application USD Million (2021-2026)
  • Table 97. China Service Request Management, by Deployment USD Million (2021-2026)
  • Table 98. Japan Service Request Management, by Application USD Million (2021-2026)
  • Table 99. Japan Service Request Management, by Deployment USD Million (2021-2026)
  • Table 100. India Service Request Management, by Application USD Million (2021-2026)
  • Table 101. India Service Request Management, by Deployment USD Million (2021-2026)
  • Table 102. South Korea Service Request Management, by Application USD Million (2021-2026)
  • Table 103. South Korea Service Request Management, by Deployment USD Million (2021-2026)
  • Table 104. Taiwan Service Request Management, by Application USD Million (2021-2026)
  • Table 105. Taiwan Service Request Management, by Deployment USD Million (2021-2026)
  • Table 106. Australia Service Request Management, by Application USD Million (2021-2026)
  • Table 107. Australia Service Request Management, by Deployment USD Million (2021-2026)
  • Table 108. Rest of Asia-Pacific Service Request Management, by Application USD Million (2021-2026)
  • Table 109. Rest of Asia-Pacific Service Request Management, by Deployment USD Million (2021-2026)
  • Table 110. Europe Service Request Management, by Country USD Million (2021-2026)
  • Table 111. Europe Service Request Management, by Application USD Million (2021-2026)
  • Table 112. Europe Service Request Management, by Deployment USD Million (2021-2026)
  • Table 113. Germany Service Request Management, by Application USD Million (2021-2026)
  • Table 114. Germany Service Request Management, by Deployment USD Million (2021-2026)
  • Table 115. France Service Request Management, by Application USD Million (2021-2026)
  • Table 116. France Service Request Management, by Deployment USD Million (2021-2026)
  • Table 117. Italy Service Request Management, by Application USD Million (2021-2026)
  • Table 118. Italy Service Request Management, by Deployment USD Million (2021-2026)
  • Table 119. United Kingdom Service Request Management, by Application USD Million (2021-2026)
  • Table 120. United Kingdom Service Request Management, by Deployment USD Million (2021-2026)
  • Table 121. Netherlands Service Request Management, by Application USD Million (2021-2026)
  • Table 122. Netherlands Service Request Management, by Deployment USD Million (2021-2026)
  • Table 123. Rest of Europe Service Request Management, by Application USD Million (2021-2026)
  • Table 124. Rest of Europe Service Request Management, by Deployment USD Million (2021-2026)
  • Table 125. MEA Service Request Management, by Country USD Million (2021-2026)
  • Table 126. MEA Service Request Management, by Application USD Million (2021-2026)
  • Table 127. MEA Service Request Management, by Deployment USD Million (2021-2026)
  • Table 128. Middle East Service Request Management, by Application USD Million (2021-2026)
  • Table 129. Middle East Service Request Management, by Deployment USD Million (2021-2026)
  • Table 130. Africa Service Request Management, by Application USD Million (2021-2026)
  • Table 131. Africa Service Request Management, by Deployment USD Million (2021-2026)
  • Table 132. North America Service Request Management, by Country USD Million (2021-2026)
  • Table 133. North America Service Request Management, by Application USD Million (2021-2026)
  • Table 134. North America Service Request Management, by Deployment USD Million (2021-2026)
  • Table 135. United States Service Request Management, by Application USD Million (2021-2026)
  • Table 136. United States Service Request Management, by Deployment USD Million (2021-2026)
  • Table 137. Canada Service Request Management, by Application USD Million (2021-2026)
  • Table 138. Canada Service Request Management, by Deployment USD Million (2021-2026)
  • Table 139. Mexico Service Request Management, by Application USD Million (2021-2026)
  • Table 140. Mexico Service Request Management, by Deployment USD Million (2021-2026)
  • Table 141. Research Programs/Design for This Report
  • Table 142. Key Data Information from Secondary Sources
  • Table 143. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Service Request Management: by Application USD Million (2015-2020)
  • Figure 5. Global Service Request Management: by Deployment USD Million (2015-2020)
  • Figure 6. South America Service Request Management Share (%), by Country
  • Figure 7. Asia Pacific Service Request Management Share (%), by Country
  • Figure 8. Europe Service Request Management Share (%), by Country
  • Figure 9. MEA Service Request Management Share (%), by Country
  • Figure 10. North America Service Request Management Share (%), by Country
  • Figure 11. Global Service Request Management share by Players 2020 (%)
  • Figure 12. Global Service Request Management share by Players (Top 3) 2020(%)
  • Figure 13. Global Service Request Management share by Players (Top 5) 2020(%)
  • Figure 14. BCG Matrix for key Companies
  • Figure 15. ServiceNow (United States) Revenue, Net Income and Gross profit
  • Figure 16. ServiceNow (United States) Revenue: by Geography 2020
  • Figure 17. Integrify (United States) Revenue, Net Income and Gross profit
  • Figure 18. Integrify (United States) Revenue: by Geography 2020
  • Figure 19. BMC Software (United States) Revenue, Net Income and Gross profit
  • Figure 20. BMC Software (United States) Revenue: by Geography 2020
  • Figure 21. Newgen Software (India) Revenue, Net Income and Gross profit
  • Figure 22. Newgen Software (India) Revenue: by Geography 2020
  • Figure 23. SoftExpert (Brazil) Revenue, Net Income and Gross profit
  • Figure 24. SoftExpert (Brazil) Revenue: by Geography 2020
  • Figure 25. OneDesk Inc. (Canada) Revenue, Net Income and Gross profit
  • Figure 26. OneDesk Inc. (Canada) Revenue: by Geography 2020
  • Figure 27. ServiceTonic (Spain) Revenue, Net Income and Gross profit
  • Figure 28. ServiceTonic (Spain) Revenue: by Geography 2020
  • Figure 29. Zendesk (Denmark) Revenue, Net Income and Gross profit
  • Figure 30. Zendesk (Denmark) Revenue: by Geography 2020
  • Figure 31. EasyVista (United States) Revenue, Net Income and Gross profit
  • Figure 32. EasyVista (United States) Revenue: by Geography 2020
  • Figure 33. Comindware (United States) Revenue, Net Income and Gross profit
  • Figure 34. Comindware (United States) Revenue: by Geography 2020
  • Figure 35. Global Service Request Management: by Application USD Million (2021-2026)
  • Figure 36. Global Service Request Management: by Deployment USD Million (2021-2026)
  • Figure 37. South America Service Request Management Share (%), by Country
  • Figure 38. Asia Pacific Service Request Management Share (%), by Country
  • Figure 39. Europe Service Request Management Share (%), by Country
  • Figure 40. MEA Service Request Management Share (%), by Country
  • Figure 41. North America Service Request Management Share (%), by Country
List of companies from research coverage that are profiled in the study
  • ServiceNow (United States)
  • Integrify (United States)
  • BMC Software (United States)
  • Newgen Software (India)
  • SoftExpert (Brazil)
  • OneDesk Inc. (Canada)
  • ServiceTonic (Spain)
  • Zendesk (Denmark)
  • EasyVista (United States)
  • Comindware (United States)
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Aug 2021 234 Pages 57 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Frequently Asked Questions (FAQ):

The standard version of the report profiles players such as ServiceNow (United States), Integrify (United States), BMC Software (United States), Newgen Software (India), SoftExpert (Brazil), OneDesk Inc. (Canada), ServiceTonic (Spain), Zendesk (Denmark), EasyVista (United States) and Comindware (United States) etc.
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Analysts at AMA estimates Service Request Management Market to reach USD Million by 2026.

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