About Hosted IP Telephony and UCaaS
VoIP (voice-over-IP) is an acronym for Voice over Internet Protocol, which also may be referred to as “IP Telephony,” “IP Phones” or “Internet Phones.” UCaaS, on the other hand, stands for Unified Communications-as-a-Service, also known as Unified Cloud Communications. The market continues on a strong growth trajectory that is creating value for businesses and growth opportunities for service providers. The Continued Integrated Services Digital Network (ISDN) decommissioning is creating opportunities to move businesses to Internet Protocol (IP)-based communications solutions, including line-side voice over IP (VoIP) access, Session Initiation Protocol (SIP) trunking, cloud private branch exchange (PBX) and UCaaS.
Attributes | Details |
---|
Study Period | 2018-2030 |
Base Year | 2023 |
Unit | Value (USD Million) |
CAGR | 0.25% |
The companies are now exploring the market by adopting mergers & acquisitions, expansions, investments, new developments in existing products and collaborations as their preferred strategies. The players are also exploring new geographies and industries through expansions and acquisitions so as to avail a competitive advantage through combined synergies. Analyst at AMA Research estimates that Global Players will contribute the maximum growth to Global Hosted IP Telephony and UCaaS market throughout the forecasted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
Alestra (Mexico), AT&T (United States), BT (United Kingdom), C&W Business (United States), C3Ntro Telecom (Mexico), Centurylink (United States), China Telecom (China), Cisco Systems (United States), Digicel (Jamaica) and Embratel (Brazil) are some of the key players that are part of study coverage.
Segmentation Overview
AMA Research has segmented the market of Global Hosted IP Telephony and UCaaS market by Type (Hosted IP Telephon and Unified Communications-as-a-service (UCaaS)) and Region.
On the basis of geography, the market of Hosted IP Telephony and UCaaS has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Organization size, the sub-segment i.e. Large Enterprises will boost the Hosted IP Telephony and UCaaS market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Influencing Trend:
Accelerated growth in large enterprises segment
Market Growth Drivers:
Benefits of Hosted IP Telephony and UCaaS is fuelling the market
Challenges:
High competition in European countries
Restraints:
High costs associated with service
Opportunities:
Increasing investments in telecom sector
Market Leaders and their expansionary development strategies
In September 2023, Cisco Partner Summit 2023, NWN Carousel was recognized as SLED Impact Partner of the Year for its innovation, leadership, and best practices as a Cisco
In January 2023, Voip Unlimited has launched its Voxone UCaaS platform to help partners address the digital challenges businesses face as the 2025 Switch Off approaches. The platform allows businesses to integrate essential applications, from Microsoft Teams to SalesForce, as well as their telephony, PBX, messaging, meetings, and contact centre solutions.
Key Target Audience
Manufacturers, Government associations, Research organizations, Software vendors and Others
About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.