Industry Background:
In today’s scenario outsourcing is an emerging phenomenon in different sectors. This also plays a vital role in the telecom industry. Telecom outsourcing refers to the process of business engaging resources outside the company to manage their customer and technical support to their clients through inbound, outbound phone calls and emails. Moreover, the trend of outsourcing helps the organization to decrease the operational cost and to reach maximum end users and grown significantly among large organizations and has also attracted mid-sized organizations.This growth is primarily driven by Rise in Demand for Telecom Outsourcing by Small and Medium Enterprise
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Attributes | Details |
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Study Period | 2018-2028 |
Base Year | 2022 |
Forecast Period | 2022-2028 |
Volume Unit | N |
Value Unit | USD (Million) |
Customization Scope | Avail customization with purchase of this report. Add or modify country, region & or narrow down segments in the final scope subject to feasibility |
The Business Services sector in the
region has been increasing at a sustainable rate and further growth is expected to be witnessed over the forecast period, owing to the robust investments and expansion in production facilities in the region. Major Players, such as Cisco Systems (United States), Ericsson (Sweden), Ciena Corporation (United States), Fujitsu Limited (Japan), Huawei Technologies (China), Nokia Networks (Finland), IBM Corporation (United States), NEC Corporation (Japan), Hewlett Packard Enterprise (United States), Motorola Solutions (United States), Juniper Networks, Inc. (United States) and ZTE Corporation (China), etc have either set up their manufacturing facilities or are planning to start new provision in the dominated region in the upcoming years.
In May 2019, Vodafone Idea selected Hewlett Packard Enterprise (HPE) for its operations support systems (OSS) platform for Vodafone’s Service & Network Operations Center (SNOC). Additionally, In February 2019, NEC Corporation and Netcracker Technology announced that Rakuten, the Japan-based global leader in internet services, has selected Netcracker’s next-generation digital business and operations solutions to enable a disruptive go-to-market strategy with its mobile network launch. Rakuten will leverage Netcracker’s end-to-end digital BSS solution to ensure the delivery of consistent and superior digital experiences across its communications channels.Swedish telecom gear maker Ericsson retained its lead in telecom outsourcing revenue market share in 2015, followed by Huawei, HPE, IBM and Nokia Networks, even as the global outsourcing services revenue went up 3% on a yearly basis to USD69 billion, according to IHS Technology.
Influencing Trend:
Shifting the Burden of Compliance to Workplace Service Providers
Market Growth Drivers:
Rise in Demand for Telecom Outsourcing by Small and Medium Enterprise, Enable Companies to Focus their Attention on Their Core Competencies and Advantage Associated With Telecom Outsourcing Such as Reduction of Cost and Improve Network Availability
Challenges:
Number of Linguistic and Cultural Barriers In Connecting Consumers
Restraints:
Constant Threats to the Enterprise IT Environment and Third Parties have Lack of Knowledge and Awareness about the Business Segments
Opportunities:
Growing Concerns For Data Security Offers Opportunities For Outsourcing Private Cloud Computing Models and Simplifies Organizational Penetration to International Markets
AMA Research follows a focused and realistic research framework that provides the ability to study the crucial market dynamics in several regions across the world. Moreover, an in-depth assessment is mainly conducted by our analysts on geographical regions to provide clients and businesses the opportunity to dominate in niche markets and expand in emerging markets across the globe. This market research study also showcases the spontaneously changing Players landscape impacting the market's growth. Furthermore, our market researchers extensively analyze the products and services offered by multiple players competing to increase their market share and presence.
Data Sources of Telecom Outsourcing Market Study
Primary Collection: InMail, LinkedIn Groups, Survey Monkey, Google, and Other professional Forums are some of the mediums utilized to gather primary data through key industry participants and appointees, subject-matter experts, C-level executives of Telecom Outsourcing Industry, among others including independent industry consultants, experts, to obtain and verify critical qualitative commentary and opinion and quantitative statistics, to assess future market prospects.
The primary interviews and data collected as per the below protocols: By Designation: C-Level, D-Level, Others
By Company Type: Tier 1, Tier 2, Tier 3
Secondary Data Sources such as Annual reports, Press releases, Analyst meetings, Conference calls, Investor presentations, Management statements, and SEC filings of Telecom Outsourcing players along with Regulatory Sites, Association, World bank, etc were used as sources secondary set of data.
Customization in the Report
AMA Research features not only specific market forecasts but also includes significant value-added commentary on:
- Market Trends
- Technological Trends and Innovations
- Market Maturity Indicators
- Growth Drivers and Constraints
- New Entrants into the Market & Entry/Exit Barriers
- To Seize Powerful Market Opportunities
- Identify Key Business Segments, Market Proposition & Gap Analysis
Against this Challenging Backdrop, Telecom Outsourcing Study Sheds Light on
The Telecom Outsourcing Market status quo and key characteristics. To end this, Analysts at AMA organize and took surveys of the Telecom Outsourcing industry Players. The resultant snapshot serves as a basis for understanding why and how the industry can be expected to change.
Where Telecom Outsourcing industry is heading and what are the top priorities. Insights are drawn from financial analysis, surveys, and interviews with key executives and industry experts.
How every company in this diverse set of Players can best navigate the emerging competition landscape and follow a strategy that helps them position to hold the value they currently claim or capture the new addressable opportunity.