What is Ticketing System Software Market?
Ticketing System Software enables organizations to resolve to manage and streamline the process of ticket issuing. These software helps to handle each and every ticket that is provided to consumers for reserving seats for events such as entertainment performances, museums, tourist places, parks, sporting leagues, and among others. These software helps the ticket managers to categorized, prioritized, and assigned to different types of tickets in a more convenient way than the traditional systems. The rising demand for process automation and business intelligence has boosted the global ticketing system software market growth.
Highlights from Ticketing System Software Market Study
Attributes | Details |
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Study Period | 2018-2028 |
Base Year | 2022 |
Unit | Value (USD Million) |
Key Companies Profiled | HubSpot (United States), Samanage (United States), SupportBee Inc (United States), Freshworks Inc (United States), Zendesk (Denmark), Intercom (United States), Atlassian (Australia), SysAid Technologies Ltd (Israel), Team Support (United States) and Vision Helpdesk (India) |
HubSpot (United States), Samanage (United States), SupportBee Inc (United States), Freshworks Inc (United States), Zendesk (Denmark), Intercom (United States), Atlassian (Australia), SysAid Technologies Ltd (Israel), Team Support (United States) and Vision Helpdesk (India) are some of the key players profiled in the study. Additionally, the Players which are also part of the research are HappyFox (United States), LiveChat Software (United States), Freshservice (United States), Arts People (United States) and Gateway Ticketing Systems(United States). Ticketing System Software Market Segmentation:
Scope | Sub-Segments |
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Application / End User | Transportation {Railway Stations, Subway Stations, Bus Stations, Airports, Other}, Entertainment {Cinema, Sports, Live Concerts, Other} and Others |
Type | Integrated Software and Standalone Software |
Software Subscription | Monthly,Quarterly,Annual |
Ticketing Type | Online Ticketing,Offline Ticketing |
Pricing | Premium,Economic |
End User | Business Use,Personal Use |
On the basis of geography, the market of Ticketing System Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Influencing Trend:
Adoption of Self-services for Booking Ticketing
Market Growth Drivers:
Increasing Public Transport, High Penetration of Smartphone has Driven the Demand for Online Ticketing System Software and Demand for Omni-Channel Support Online Ticketing System Software
Challenges:
Availability of Freeware Ticketing System Software
Restraints:
Trust on Outsourcing the Tickets Entirely on Ticketing System Software
Opportunities:
Adoption of Ticketing System Software for Businesses and Ease to Manage Tickets for Large Number of Audience
Key Target Audience
New Entrants/Investors, Analysts and Strategic Business Planners, Ticketing System Software Providers, Cloud Service Providers, Distributor Agents of Tickets, Venture Capitalists and Private Equity Firms, Government Regulatory and Research Organizations and End Users
Market Leaders & Development Strategies
In May 2020, Atlassian acquired Halp, a software company that turns Slack into an internal help desk ticketing system for various business departments, including IT, security, legal, finance and support.
In July 2020, Gateway Ticketing Systems launched Blueshift, a new online store to allow attractions to sell timed and capacity tickets. Blueshift was designed to make it easy for operators to sell timed and capacity tickets as they begin to reopen with new COVID-19 safety procedures.