About Online Contact Management Software
Online contact management software provides tools that help in combining the sales process and activities, on the lead quote and conversion basis, and also offer storage, tracking, etc. in an organization. The software helps in automating the whole contact management in an organization, as it put together the sales data in no time, reduces the time and works on a spreadsheet. Managers get the whole accurate view of the effectiveness of the sales team for various clients, products, and territories, tracking the sales lifecycle to reach goals.
Attributes | Details |
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Study Period | 2017-2027 |
Base Year | 2021 |
Unit | Value (USD Million) |
Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
HubSpot CRM (United States), Salesforce.com, Inc. (United States), Pipedrive (United States), Qsoft (UAE), Centrahubcrm (UAE), InfoFlo Solutions (Canada), Bitrix, Inc. (United States), Maximizer Services Inc. (Canada), Zoho Corporation Pvt. Ltd. (India), Pobuca Ltd (United Kingdom) and Freshworks (India) are some of the key players that are part of study coverage.
Segmentation Overview
AMA Research has segmented the market of Global Online Contact Management Software market by and Region.
On the basis of geography, the market of Online Contact Management Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Pricing Option, the sub-segment i.e. Monthly Subscription will boost the Online Contact Management Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Platform, the sub-segment i.e. PC will boost the Online Contact Management Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Deployment, the sub-segment i.e. Cloud-based will boost the Online Contact Management Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Features, the sub-segment i.e. Contact Database will boost the Online Contact Management Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Influencing Trend:
Emerging Artificial Intelligence and Machine Learning in Software and SaaS Providers for Product Improvement
Market Growth Drivers:
Demand for Efficiency, Accuracy, Centralized Communication About the Data in an Organisation and The Increasing Need to Support Customer Online in Small Businesses Regarding the Product
Challenges:
Scalability, Flexibility and Integration Related Issues in Online Contact Management Software
Restraints:
Vulnerability to Cyberattacks Associated with Online Contact Management Software as it Operates Through Cloud
Opportunities:
The Adoption of Omnichannel Solution and Contextual Contact Search Will Boost the Online Contact Management Software Market
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Key Target Audience
Online Contact Management Software Developers, Online Contact Management Industry Association, Research and Development institutes, Potential Investors, Regulatory Bodies and Others
About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.