What is Q and A Platform Software Market?
The global Q&A platform software market is expected to grow at a healthy pace during the forecast period, according to the AMA study. Increasing demand for online repitation management and high demand for automated & user operated customer support across different industries are expected to be some of the major factors aiding into the growth for the market. However, the market is expected to witness a decline in the growth during FY 2020 but it is again expected to rise with a healthy pace after the COVID-19 pandemic is over.
The market study is being classified by Type (On Premise, Cloud Based and Web Based), by Application (Account Options, Knowledge Base, Q&A Tools, Security, Content and Communication) and major geographies with country level break-up.
AnswerBase (Spain), Bloomfire (United States), BoostHQ (Canada), DEVADA (United States), Haydle Enterprise Q&A (United States), Obie (United States), Question2Answer (Israel), Stack Overflow (United States), Starmind (Switzerland), Tettra (United States) and Tribe (United States) are some of the key players profiled in the study.
The vendors in this market are majorly focusing on developing innovative products and solutions in order to cater to the market's demands to remain competitive in the global market. According to the recent global industry crisis due to outbreak of COVID-19 is expected to be one of the major challenges for the vendors of this market as the production and markets of different industries have been shut down for an ambiguous period of time. Research Analyst at AMA predicts that United States Players will contribute to the maximum growth of Global Q and A Platform Software market throughout the predicted period.
Segment Analysis
Analyst at AMA have segmented the market study of Global Q and A Platform Software market by Type, Application and Region.
On the basis of geography, the market of Q and A Platform Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Market Drivers
- Increasing Demand for Online Reputation Management
- High Demand for Automated & User Operated Customer Support Across Different Industries
Market Trend
- Implementation of Artificial Intelligence (AI) Q&A Platform Software
Restraints
- Availability of Open Source Platforms
Opportunities
- Opportunities in the Asia Pacific Region
Challenges
- Short-term Challenges due to Reduced Operations Across Different Industries & Economic Crisis caused by COVID-19 Pandemic Across the World
Stringent Government Regulations Regarding Lock-Down of Cities & Shutting Down of Operations Across Different Industries Across the World Due to the COVID-19 Pandemic is Impacting the Demand for Q&A Platform Software
Analyst Comment
Since the COVID-19 virus outbreak in December 2019, the disease has spread to more than 200 countries across the world along with the World Health Organization declaring it a public health emergency. The global impacts of the coronavirus disease 2019 (COVID-19) are already starting to be felt, and will affect the Q&A platform software market in 2020. The outbreak of COVID-19 has brought effects on many aspects, like scheduled public transportation cancellations; downfall in the real estate sector; travel bans and quarantines; closed operations across hotels & restaurants; banning of public gatherings & events; large slow-down in the supply chain of different markets; stock market unpredictability; declining business assurance, and uncertainty in the future market dynamics.