What is MSP Software?
A managed service provider (MSP), also called a management service provider, is a company that remotely manages a customer’s IT infrastructure and end-user systems via the web. MSP software is used to remotely manage a customer’s IT infrastructure and end-user systems on a proactive basis by troubleshooting and remediating issues as a strategic method for improving operations and minimizing expenses. This software can manage multiple clients simultaneously from a set of centralized controls. Lower overhead cost, decision making support and improved IT security are the key factors driving the growth of the MSP software market
The market study is broken down, by Application (B2B Integration, Information Services, Supply Chain Management, Transportation, Utilities and Media) and major geographies with country level break-up.
The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail a competitive advantage through combined synergies. Analysts at AMA Research estimates that Players from United States will contribute to the maximum growth of Global MSP Software market throughout the predicted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
NinjaRMM (United States), ConnectWise (United States), LogicMonitor Inc. (United States), Kaseya (Ireland), SolarWinds MSP (United States), Auvik Networks Inc. (Canada), Continuum Managed Services, LLC (United States) and HarmonyPSA (United Kingdom) are some of the key players that are part of study coverage.
Segmentation Overview
AdvanceMarketAnalytics has segmented the market of Global MSP Software market by Type, Application and Region.
On the basis of geography, the market of MSP Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Enterprise, the sub-segment i.e. Small Business will boost the MSP Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Deployment, the sub-segment i.e. On-Premises will boost the MSP Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Features, the sub-segment i.e. Automation will boost the MSP Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Market Leaders and their expansionary development strategies
On 31st Mar 2020 - CloudBlue, a leading cloud ecosystem technology company, has completed the acquisition and integration of Harmony Business Systems (HBS)., On 1st Feb 2021 – ConnectWise, the leading provider of software and expert services purpose-built for technology solution providers (TSPs), announced that it has acquired Service Leadership, Inc., the premier, data-driven TSP consulting firm. With this acquisition, ConnectWise will pair its best-in-class TSP software and services platform, the IT Nation community, and business maturity and leadership coaching program with the industry’s best-in-class value creation, financial performance, and operational maturity benchmarking and best practices from Service Leadership. and In October 2019, ConnectWise has acquired Continuum and ITBoost. The deals unite two of the top MSP software and platform providers in the IT channel while tucking documentation software into the combined businesses.
On 17th Aug 2020 - NinjaRMM has launched Ninja Data Protection, a home-grown backup and disaster recovery (BDR) platform for MSPs (managed IT services providers) and IT professionals. The move shows how NinjaRMM is transforming from an RMM (remote monitoring and management) product provider into a platform provider increasingly competing against Barracuda MSP, ConnectWise, Datto, Kaseya and SolarWinds MSP, among other entrenched rivals.
Market Trend
- Demand for MSP Software with Improved Features
Market Drivers
- Enhance The Performance of Client’s Systems
- Provides Improved IT Security
Opportunities
- Increasing Demand from End-User Industry
- Growing IT Sector Worldwide
Restraints
- Cost Associated With MSP Software
Challenges
- Lack of Awareness about MSP Software
Key Target Audience
MSP Software Providers, Research Professionals, Emerging Companies, Government Body & Associations and End-user
About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have the better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with purpose to understand companys positioning regarding market value, volume and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders etc. and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, analyst team keeps preparing set of questionnaires and after getting appointee list; the target audience are then tapped and segregated with various mediums and channels that are feasible for making connection that includes email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey etc.