Conversational systems Comprehensive Study by Type (Compute Platforms, Solutions, Services), Application (Telecom & IT, Public Sector, Energy & Utilities, Retail, Manufacturing, Healthcare & life sciences, Education, BFSI), Source Type (Voice, Text), Modality (Sound, Sight, Tactile) Players and Region - Global Market Outlook to 2026

Conversational systems Market by XX Submarkets | Forecast Years 2022-2027 | CAGR: 28.2%  

  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
What is Conversational systems?
The conversational system is an interactive platform that designed to communicate with humans with specific analytical tools and data processing systems. The conversational systems implement some functionality such as cognitive computing, artificial intelligence, internet of things and others. It has been observed that artificial intelligence vendors of various countries have made robust cloud based solutions in order to cope with the rising private and public cloud. The cognitive computing tools companies for conversational system are adding more human language audio or video clips, pictures and video in different end-user industries in Asia-Pacific countries as these countries are focused on artificial intelligence.

The market study is broken down by Type (Compute Platforms, Solutions and Services), by Application (Telecom & IT, Public Sector, Energy & Utilities, Retail, Manufacturing, Healthcare & life sciences, Education and BFSI) and major geographies with country level break-up. According to AMA, the Global Conversational systems market is expected to see growth rate of 28.2% and may see market size of USD16641.0 Million by 2026.

In conversational systems market, it has been observed that most of the companies are upgrading or introducing software’s for customers that are beneficial in offering image recognition for smartphones and improving speed & accuracy in text recognition. The advancements focus on competitive advantages for the company. Analysts at AMA Research estimates that Players from United States will contribute to the maximum growth of Global Conversational systems market throughout the predicted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.

Google (United States), Cognitive Scale (United States), IBM Corporation (United States), Hewlett-Packard (United States), Microsoft Corporation (United States), Oracle Corporation (United States), Nuance Communications Inc. (United States), SAP SE (Germany), Tibco Software (United States), Saffron Technology (United States), Haptik (India), Rasa (Germany), Rulai (United States) and Avaamo (United States are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research coverage are Kore.ai (United States), Solvvy (United States), Pypestream (United States), Inbenta (United States) and Creative Virtual (United Kingdom).

Segmentation Overview
AdvanceMarketAnalytics has segmented the market of Global Conversational systems market by Type, Application and Region.

On the basis of geography, the market of Conversational systems has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Source Type, the sub-segment i.e. Voice will boost the Conversational systems market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Modality, the sub-segment i.e. Sound will boost the Conversational systems market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.

Market Leaders and their expansionary development strategies
In December 2018, 3M acquired M*Modal’s Technology Business. This acquisition is beneficial in providing cloud based, conversational artificial intelligence power systems that can efficiently capture and improved the patient narrative information.
In February 2018, the conversational system introduced a new technology which is beneficial in providing latest virtual assistants in E-commerce industry. The technology applicable in these systems is Siri, Alexa, Google assistant and Cortana.


Market Trend
  • Suppliers Are Investing In Advance System to Support the Growth of conversational systems market.
  • Upsurge demand of multiple systems that are equipped with Hub Spot and Google Analytics.

Market Drivers
  • Increase in Demand of Smart Phones.
  • Rise in Demand for Artificial Intelligence Powered Customer Support Services.

Opportunities
  • Rise in Demand of Conversational Systems for Complex Conversation.
  • Technology Advancements Such as Artificial Intelligence and NLP Tools Lead to Boost the Conversational Systems.

Restraints
  • Lack of systems awareness in Developing Countries.
  • Maximum Dependent of Deployment Platforms leads to restrain the growth of the market.

Challenges
  • High Deployment Cost Hampers the Conversational Systems Market.
  • Lack of Accuracy in Virtual Assistants and Chatbot.


Key Target Audience
Conversational Systems Manufacturers, Conversational Systems Traders, End-Use Market Participants of Different Segments of Conversational Systems, Government and Research Organizations, Associations and Industrial Bodies, Research and Consulting Firms, R&D Institutions and Others

About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have the better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with purpose to understand company’s positioning regarding market value, volume and their market share for regional as well as global.

Further to bring relevance specific to any niche market we set and apply number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders etc. and work towards appointment generation.

The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, analyst team keeps preparing set of questionnaires and after getting appointee list; the target audience are then tapped and segregated with various mediums and channels that are feasible for making connection that includes email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey etc.

Report Objectives / Segmentation Covered

By Type
  • Compute Platforms
  • Solutions
  • Services
By Application
  • Telecom & IT
  • Public Sector
  • Energy & Utilities
  • Retail
  • Manufacturing
  • Healthcare & life sciences
  • Education
  • BFSI
By Source Type
  • Voice
  • Text

By Modality
  • Sound
  • Sight
  • Tactile

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increase in Demand of Smart Phones.
      • 3.2.2. Rise in Demand for Artificial Intelligence Powered Customer Support Services.
    • 3.3. Market Challenges
      • 3.3.1. High Deployment Cost Hampers the Conversational Systems Market.
      • 3.3.2. Lack of Accuracy in Virtual Assistants and Chatbot.
    • 3.4. Market Trends
      • 3.4.1. Suppliers Are Investing In Advance System to Support the Growth of conversational systems market.
      • 3.4.2. Upsurge demand of multiple systems that are equipped with Hub Spot and Google Analytics.
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Conversational systems, by Type, Application, Source Type, Modality and Region (value and price ) (2015-2020)
    • 5.1. Introduction
    • 5.2. Global Conversational systems (Value)
      • 5.2.1. Global Conversational systems by: Type (Value)
        • 5.2.1.1. Compute Platforms
        • 5.2.1.2. Solutions
        • 5.2.1.3. Services
      • 5.2.2. Global Conversational systems by: Application (Value)
        • 5.2.2.1. Telecom & IT
        • 5.2.2.2. Public Sector
        • 5.2.2.3. Energy & Utilities
        • 5.2.2.4. Retail
        • 5.2.2.5. Manufacturing
        • 5.2.2.6. Healthcare & life sciences
        • 5.2.2.7. Education
        • 5.2.2.8. BFSI
      • 5.2.3. Global Conversational systems by: Source Type (Value)
        • 5.2.3.1. Voice
        • 5.2.3.2. Text
      • 5.2.4. Global Conversational systems by: Modality (Value)
        • 5.2.4.1. Sound
        • 5.2.4.2. Sight
        • 5.2.4.3. Tactile
      • 5.2.5. Global Conversational systems Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
    • 5.3. Global Conversational systems (Price)
      • 5.3.1. Global Conversational systems by: Type (Price)
  • 6. Conversational systems: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2020)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Google (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Cognitive Scale (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. IBM Corporation (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Hewlett-Packard (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Microsoft Corporation (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Oracle Corporation (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Nuance Communications Inc. (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. SAP SE (Germany)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Tibco Software (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Saffron Technology (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
      • 6.4.11. Haptik (India)
        • 6.4.11.1. Business Overview
        • 6.4.11.2. Products/Services Offerings
        • 6.4.11.3. Financial Analysis
        • 6.4.11.4. SWOT Analysis
      • 6.4.12. Rasa (Germany)
        • 6.4.12.1. Business Overview
        • 6.4.12.2. Products/Services Offerings
        • 6.4.12.3. Financial Analysis
        • 6.4.12.4. SWOT Analysis
      • 6.4.13. Rulai (United States)
        • 6.4.13.1. Business Overview
        • 6.4.13.2. Products/Services Offerings
        • 6.4.13.3. Financial Analysis
        • 6.4.13.4. SWOT Analysis
      • 6.4.14. Avaamo (United States
        • 6.4.14.1. Business Overview
        • 6.4.14.2. Products/Services Offerings
        • 6.4.14.3. Financial Analysis
        • 6.4.14.4. SWOT Analysis
  • 7. Global Conversational systems Sale, by Type, Application, Source Type, Modality and Region (value and price ) (2021-2026)
    • 7.1. Introduction
    • 7.2. Global Conversational systems (Value)
      • 7.2.1. Global Conversational systems by: Type (Value)
        • 7.2.1.1. Compute Platforms
        • 7.2.1.2. Solutions
        • 7.2.1.3. Services
      • 7.2.2. Global Conversational systems by: Application (Value)
        • 7.2.2.1. Telecom & IT
        • 7.2.2.2. Public Sector
        • 7.2.2.3. Energy & Utilities
        • 7.2.2.4. Retail
        • 7.2.2.5. Manufacturing
        • 7.2.2.6. Healthcare & life sciences
        • 7.2.2.7. Education
        • 7.2.2.8. BFSI
      • 7.2.3. Global Conversational systems by: Source Type (Value)
        • 7.2.3.1. Voice
        • 7.2.3.2. Text
      • 7.2.4. Global Conversational systems by: Modality (Value)
        • 7.2.4.1. Sound
        • 7.2.4.2. Sight
        • 7.2.4.3. Tactile
      • 7.2.5. Global Conversational systems Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
    • 7.3. Global Conversational systems (Price)
      • 7.3.1. Global Conversational systems by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Conversational systems: by Type(USD Million)
  • Table 2. Conversational systems Compute Platforms , by Region USD Million (2015-2020)
  • Table 3. Conversational systems Solutions , by Region USD Million (2015-2020)
  • Table 4. Conversational systems Services , by Region USD Million (2015-2020)
  • Table 5. Conversational systems: by Application(USD Million)
  • Table 6. Conversational systems Telecom & IT , by Region USD Million (2015-2020)
  • Table 7. Conversational systems Public Sector , by Region USD Million (2015-2020)
  • Table 8. Conversational systems Energy & Utilities , by Region USD Million (2015-2020)
  • Table 9. Conversational systems Retail , by Region USD Million (2015-2020)
  • Table 10. Conversational systems Manufacturing , by Region USD Million (2015-2020)
  • Table 11. Conversational systems Healthcare & life sciences , by Region USD Million (2015-2020)
  • Table 12. Conversational systems Education , by Region USD Million (2015-2020)
  • Table 13. Conversational systems BFSI , by Region USD Million (2015-2020)
  • Table 14. Conversational systems: by Source Type(USD Million)
  • Table 15. Conversational systems Voice , by Region USD Million (2015-2020)
  • Table 16. Conversational systems Text , by Region USD Million (2015-2020)
  • Table 17. Conversational systems: by Modality(USD Million)
  • Table 18. Conversational systems Sound , by Region USD Million (2015-2020)
  • Table 19. Conversational systems Sight , by Region USD Million (2015-2020)
  • Table 20. Conversational systems Tactile , by Region USD Million (2015-2020)
  • Table 21. South America Conversational systems, by Country USD Million (2015-2020)
  • Table 22. South America Conversational systems, by Type USD Million (2015-2020)
  • Table 23. South America Conversational systems, by Application USD Million (2015-2020)
  • Table 24. South America Conversational systems, by Source Type USD Million (2015-2020)
  • Table 25. South America Conversational systems, by Modality USD Million (2015-2020)
  • Table 26. Brazil Conversational systems, by Type USD Million (2015-2020)
  • Table 27. Brazil Conversational systems, by Application USD Million (2015-2020)
  • Table 28. Brazil Conversational systems, by Source Type USD Million (2015-2020)
  • Table 29. Brazil Conversational systems, by Modality USD Million (2015-2020)
  • Table 30. Argentina Conversational systems, by Type USD Million (2015-2020)
  • Table 31. Argentina Conversational systems, by Application USD Million (2015-2020)
  • Table 32. Argentina Conversational systems, by Source Type USD Million (2015-2020)
  • Table 33. Argentina Conversational systems, by Modality USD Million (2015-2020)
  • Table 34. Rest of South America Conversational systems, by Type USD Million (2015-2020)
  • Table 35. Rest of South America Conversational systems, by Application USD Million (2015-2020)
  • Table 36. Rest of South America Conversational systems, by Source Type USD Million (2015-2020)
  • Table 37. Rest of South America Conversational systems, by Modality USD Million (2015-2020)
  • Table 38. Asia Pacific Conversational systems, by Country USD Million (2015-2020)
  • Table 39. Asia Pacific Conversational systems, by Type USD Million (2015-2020)
  • Table 40. Asia Pacific Conversational systems, by Application USD Million (2015-2020)
  • Table 41. Asia Pacific Conversational systems, by Source Type USD Million (2015-2020)
  • Table 42. Asia Pacific Conversational systems, by Modality USD Million (2015-2020)
  • Table 43. China Conversational systems, by Type USD Million (2015-2020)
  • Table 44. China Conversational systems, by Application USD Million (2015-2020)
  • Table 45. China Conversational systems, by Source Type USD Million (2015-2020)
  • Table 46. China Conversational systems, by Modality USD Million (2015-2020)
  • Table 47. Japan Conversational systems, by Type USD Million (2015-2020)
  • Table 48. Japan Conversational systems, by Application USD Million (2015-2020)
  • Table 49. Japan Conversational systems, by Source Type USD Million (2015-2020)
  • Table 50. Japan Conversational systems, by Modality USD Million (2015-2020)
  • Table 51. India Conversational systems, by Type USD Million (2015-2020)
  • Table 52. India Conversational systems, by Application USD Million (2015-2020)
  • Table 53. India Conversational systems, by Source Type USD Million (2015-2020)
  • Table 54. India Conversational systems, by Modality USD Million (2015-2020)
  • Table 55. South Korea Conversational systems, by Type USD Million (2015-2020)
  • Table 56. South Korea Conversational systems, by Application USD Million (2015-2020)
  • Table 57. South Korea Conversational systems, by Source Type USD Million (2015-2020)
  • Table 58. South Korea Conversational systems, by Modality USD Million (2015-2020)
  • Table 59. Taiwan Conversational systems, by Type USD Million (2015-2020)
  • Table 60. Taiwan Conversational systems, by Application USD Million (2015-2020)
  • Table 61. Taiwan Conversational systems, by Source Type USD Million (2015-2020)
  • Table 62. Taiwan Conversational systems, by Modality USD Million (2015-2020)
  • Table 63. Australia Conversational systems, by Type USD Million (2015-2020)
  • Table 64. Australia Conversational systems, by Application USD Million (2015-2020)
  • Table 65. Australia Conversational systems, by Source Type USD Million (2015-2020)
  • Table 66. Australia Conversational systems, by Modality USD Million (2015-2020)
  • Table 67. Rest of Asia-Pacific Conversational systems, by Type USD Million (2015-2020)
  • Table 68. Rest of Asia-Pacific Conversational systems, by Application USD Million (2015-2020)
  • Table 69. Rest of Asia-Pacific Conversational systems, by Source Type USD Million (2015-2020)
  • Table 70. Rest of Asia-Pacific Conversational systems, by Modality USD Million (2015-2020)
  • Table 71. Europe Conversational systems, by Country USD Million (2015-2020)
  • Table 72. Europe Conversational systems, by Type USD Million (2015-2020)
  • Table 73. Europe Conversational systems, by Application USD Million (2015-2020)
  • Table 74. Europe Conversational systems, by Source Type USD Million (2015-2020)
  • Table 75. Europe Conversational systems, by Modality USD Million (2015-2020)
  • Table 76. Germany Conversational systems, by Type USD Million (2015-2020)
  • Table 77. Germany Conversational systems, by Application USD Million (2015-2020)
  • Table 78. Germany Conversational systems, by Source Type USD Million (2015-2020)
  • Table 79. Germany Conversational systems, by Modality USD Million (2015-2020)
  • Table 80. France Conversational systems, by Type USD Million (2015-2020)
  • Table 81. France Conversational systems, by Application USD Million (2015-2020)
  • Table 82. France Conversational systems, by Source Type USD Million (2015-2020)
  • Table 83. France Conversational systems, by Modality USD Million (2015-2020)
  • Table 84. Italy Conversational systems, by Type USD Million (2015-2020)
  • Table 85. Italy Conversational systems, by Application USD Million (2015-2020)
  • Table 86. Italy Conversational systems, by Source Type USD Million (2015-2020)
  • Table 87. Italy Conversational systems, by Modality USD Million (2015-2020)
  • Table 88. United Kingdom Conversational systems, by Type USD Million (2015-2020)
  • Table 89. United Kingdom Conversational systems, by Application USD Million (2015-2020)
  • Table 90. United Kingdom Conversational systems, by Source Type USD Million (2015-2020)
  • Table 91. United Kingdom Conversational systems, by Modality USD Million (2015-2020)
  • Table 92. Netherlands Conversational systems, by Type USD Million (2015-2020)
  • Table 93. Netherlands Conversational systems, by Application USD Million (2015-2020)
  • Table 94. Netherlands Conversational systems, by Source Type USD Million (2015-2020)
  • Table 95. Netherlands Conversational systems, by Modality USD Million (2015-2020)
  • Table 96. Rest of Europe Conversational systems, by Type USD Million (2015-2020)
  • Table 97. Rest of Europe Conversational systems, by Application USD Million (2015-2020)
  • Table 98. Rest of Europe Conversational systems, by Source Type USD Million (2015-2020)
  • Table 99. Rest of Europe Conversational systems, by Modality USD Million (2015-2020)
  • Table 100. MEA Conversational systems, by Country USD Million (2015-2020)
  • Table 101. MEA Conversational systems, by Type USD Million (2015-2020)
  • Table 102. MEA Conversational systems, by Application USD Million (2015-2020)
  • Table 103. MEA Conversational systems, by Source Type USD Million (2015-2020)
  • Table 104. MEA Conversational systems, by Modality USD Million (2015-2020)
  • Table 105. Middle East Conversational systems, by Type USD Million (2015-2020)
  • Table 106. Middle East Conversational systems, by Application USD Million (2015-2020)
  • Table 107. Middle East Conversational systems, by Source Type USD Million (2015-2020)
  • Table 108. Middle East Conversational systems, by Modality USD Million (2015-2020)
  • Table 109. Africa Conversational systems, by Type USD Million (2015-2020)
  • Table 110. Africa Conversational systems, by Application USD Million (2015-2020)
  • Table 111. Africa Conversational systems, by Source Type USD Million (2015-2020)
  • Table 112. Africa Conversational systems, by Modality USD Million (2015-2020)
  • Table 113. North America Conversational systems, by Country USD Million (2015-2020)
  • Table 114. North America Conversational systems, by Type USD Million (2015-2020)
  • Table 115. North America Conversational systems, by Application USD Million (2015-2020)
  • Table 116. North America Conversational systems, by Source Type USD Million (2015-2020)
  • Table 117. North America Conversational systems, by Modality USD Million (2015-2020)
  • Table 118. United States Conversational systems, by Type USD Million (2015-2020)
  • Table 119. United States Conversational systems, by Application USD Million (2015-2020)
  • Table 120. United States Conversational systems, by Source Type USD Million (2015-2020)
  • Table 121. United States Conversational systems, by Modality USD Million (2015-2020)
  • Table 122. Canada Conversational systems, by Type USD Million (2015-2020)
  • Table 123. Canada Conversational systems, by Application USD Million (2015-2020)
  • Table 124. Canada Conversational systems, by Source Type USD Million (2015-2020)
  • Table 125. Canada Conversational systems, by Modality USD Million (2015-2020)
  • Table 126. Mexico Conversational systems, by Type USD Million (2015-2020)
  • Table 127. Mexico Conversational systems, by Application USD Million (2015-2020)
  • Table 128. Mexico Conversational systems, by Source Type USD Million (2015-2020)
  • Table 129. Mexico Conversational systems, by Modality USD Million (2015-2020)
  • Table 130. Conversational systems: by Type(USD/Units)
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Company Basic Information, Sales Area and Its Competitors
  • Table 136. Company Basic Information, Sales Area and Its Competitors
  • Table 137. Company Basic Information, Sales Area and Its Competitors
  • Table 138. Company Basic Information, Sales Area and Its Competitors
  • Table 139. Company Basic Information, Sales Area and Its Competitors
  • Table 140. Company Basic Information, Sales Area and Its Competitors
  • Table 141. Company Basic Information, Sales Area and Its Competitors
  • Table 142. Company Basic Information, Sales Area and Its Competitors
  • Table 143. Company Basic Information, Sales Area and Its Competitors
  • Table 144. Company Basic Information, Sales Area and Its Competitors
  • Table 145. Conversational systems: by Type(USD Million)
  • Table 146. Conversational systems Compute Platforms , by Region USD Million (2021-2026)
  • Table 147. Conversational systems Solutions , by Region USD Million (2021-2026)
  • Table 148. Conversational systems Services , by Region USD Million (2021-2026)
  • Table 149. Conversational systems: by Application(USD Million)
  • Table 150. Conversational systems Telecom & IT , by Region USD Million (2021-2026)
  • Table 151. Conversational systems Public Sector , by Region USD Million (2021-2026)
  • Table 152. Conversational systems Energy & Utilities , by Region USD Million (2021-2026)
  • Table 153. Conversational systems Retail , by Region USD Million (2021-2026)
  • Table 154. Conversational systems Manufacturing , by Region USD Million (2021-2026)
  • Table 155. Conversational systems Healthcare & life sciences , by Region USD Million (2021-2026)
  • Table 156. Conversational systems Education , by Region USD Million (2021-2026)
  • Table 157. Conversational systems BFSI , by Region USD Million (2021-2026)
  • Table 158. Conversational systems: by Source Type(USD Million)
  • Table 159. Conversational systems Voice , by Region USD Million (2021-2026)
  • Table 160. Conversational systems Text , by Region USD Million (2021-2026)
  • Table 161. Conversational systems: by Modality(USD Million)
  • Table 162. Conversational systems Sound , by Region USD Million (2021-2026)
  • Table 163. Conversational systems Sight , by Region USD Million (2021-2026)
  • Table 164. Conversational systems Tactile , by Region USD Million (2021-2026)
  • Table 165. South America Conversational systems, by Country USD Million (2021-2026)
  • Table 166. South America Conversational systems, by Type USD Million (2021-2026)
  • Table 167. South America Conversational systems, by Application USD Million (2021-2026)
  • Table 168. South America Conversational systems, by Source Type USD Million (2021-2026)
  • Table 169. South America Conversational systems, by Modality USD Million (2021-2026)
  • Table 170. Brazil Conversational systems, by Type USD Million (2021-2026)
  • Table 171. Brazil Conversational systems, by Application USD Million (2021-2026)
  • Table 172. Brazil Conversational systems, by Source Type USD Million (2021-2026)
  • Table 173. Brazil Conversational systems, by Modality USD Million (2021-2026)
  • Table 174. Argentina Conversational systems, by Type USD Million (2021-2026)
  • Table 175. Argentina Conversational systems, by Application USD Million (2021-2026)
  • Table 176. Argentina Conversational systems, by Source Type USD Million (2021-2026)
  • Table 177. Argentina Conversational systems, by Modality USD Million (2021-2026)
  • Table 178. Rest of South America Conversational systems, by Type USD Million (2021-2026)
  • Table 179. Rest of South America Conversational systems, by Application USD Million (2021-2026)
  • Table 180. Rest of South America Conversational systems, by Source Type USD Million (2021-2026)
  • Table 181. Rest of South America Conversational systems, by Modality USD Million (2021-2026)
  • Table 182. Asia Pacific Conversational systems, by Country USD Million (2021-2026)
  • Table 183. Asia Pacific Conversational systems, by Type USD Million (2021-2026)
  • Table 184. Asia Pacific Conversational systems, by Application USD Million (2021-2026)
  • Table 185. Asia Pacific Conversational systems, by Source Type USD Million (2021-2026)
  • Table 186. Asia Pacific Conversational systems, by Modality USD Million (2021-2026)
  • Table 187. China Conversational systems, by Type USD Million (2021-2026)
  • Table 188. China Conversational systems, by Application USD Million (2021-2026)
  • Table 189. China Conversational systems, by Source Type USD Million (2021-2026)
  • Table 190. China Conversational systems, by Modality USD Million (2021-2026)
  • Table 191. Japan Conversational systems, by Type USD Million (2021-2026)
  • Table 192. Japan Conversational systems, by Application USD Million (2021-2026)
  • Table 193. Japan Conversational systems, by Source Type USD Million (2021-2026)
  • Table 194. Japan Conversational systems, by Modality USD Million (2021-2026)
  • Table 195. India Conversational systems, by Type USD Million (2021-2026)
  • Table 196. India Conversational systems, by Application USD Million (2021-2026)
  • Table 197. India Conversational systems, by Source Type USD Million (2021-2026)
  • Table 198. India Conversational systems, by Modality USD Million (2021-2026)
  • Table 199. South Korea Conversational systems, by Type USD Million (2021-2026)
  • Table 200. South Korea Conversational systems, by Application USD Million (2021-2026)
  • Table 201. South Korea Conversational systems, by Source Type USD Million (2021-2026)
  • Table 202. South Korea Conversational systems, by Modality USD Million (2021-2026)
  • Table 203. Taiwan Conversational systems, by Type USD Million (2021-2026)
  • Table 204. Taiwan Conversational systems, by Application USD Million (2021-2026)
  • Table 205. Taiwan Conversational systems, by Source Type USD Million (2021-2026)
  • Table 206. Taiwan Conversational systems, by Modality USD Million (2021-2026)
  • Table 207. Australia Conversational systems, by Type USD Million (2021-2026)
  • Table 208. Australia Conversational systems, by Application USD Million (2021-2026)
  • Table 209. Australia Conversational systems, by Source Type USD Million (2021-2026)
  • Table 210. Australia Conversational systems, by Modality USD Million (2021-2026)
  • Table 211. Rest of Asia-Pacific Conversational systems, by Type USD Million (2021-2026)
  • Table 212. Rest of Asia-Pacific Conversational systems, by Application USD Million (2021-2026)
  • Table 213. Rest of Asia-Pacific Conversational systems, by Source Type USD Million (2021-2026)
  • Table 214. Rest of Asia-Pacific Conversational systems, by Modality USD Million (2021-2026)
  • Table 215. Europe Conversational systems, by Country USD Million (2021-2026)
  • Table 216. Europe Conversational systems, by Type USD Million (2021-2026)
  • Table 217. Europe Conversational systems, by Application USD Million (2021-2026)
  • Table 218. Europe Conversational systems, by Source Type USD Million (2021-2026)
  • Table 219. Europe Conversational systems, by Modality USD Million (2021-2026)
  • Table 220. Germany Conversational systems, by Type USD Million (2021-2026)
  • Table 221. Germany Conversational systems, by Application USD Million (2021-2026)
  • Table 222. Germany Conversational systems, by Source Type USD Million (2021-2026)
  • Table 223. Germany Conversational systems, by Modality USD Million (2021-2026)
  • Table 224. France Conversational systems, by Type USD Million (2021-2026)
  • Table 225. France Conversational systems, by Application USD Million (2021-2026)
  • Table 226. France Conversational systems, by Source Type USD Million (2021-2026)
  • Table 227. France Conversational systems, by Modality USD Million (2021-2026)
  • Table 228. Italy Conversational systems, by Type USD Million (2021-2026)
  • Table 229. Italy Conversational systems, by Application USD Million (2021-2026)
  • Table 230. Italy Conversational systems, by Source Type USD Million (2021-2026)
  • Table 231. Italy Conversational systems, by Modality USD Million (2021-2026)
  • Table 232. United Kingdom Conversational systems, by Type USD Million (2021-2026)
  • Table 233. United Kingdom Conversational systems, by Application USD Million (2021-2026)
  • Table 234. United Kingdom Conversational systems, by Source Type USD Million (2021-2026)
  • Table 235. United Kingdom Conversational systems, by Modality USD Million (2021-2026)
  • Table 236. Netherlands Conversational systems, by Type USD Million (2021-2026)
  • Table 237. Netherlands Conversational systems, by Application USD Million (2021-2026)
  • Table 238. Netherlands Conversational systems, by Source Type USD Million (2021-2026)
  • Table 239. Netherlands Conversational systems, by Modality USD Million (2021-2026)
  • Table 240. Rest of Europe Conversational systems, by Type USD Million (2021-2026)
  • Table 241. Rest of Europe Conversational systems, by Application USD Million (2021-2026)
  • Table 242. Rest of Europe Conversational systems, by Source Type USD Million (2021-2026)
  • Table 243. Rest of Europe Conversational systems, by Modality USD Million (2021-2026)
  • Table 244. MEA Conversational systems, by Country USD Million (2021-2026)
  • Table 245. MEA Conversational systems, by Type USD Million (2021-2026)
  • Table 246. MEA Conversational systems, by Application USD Million (2021-2026)
  • Table 247. MEA Conversational systems, by Source Type USD Million (2021-2026)
  • Table 248. MEA Conversational systems, by Modality USD Million (2021-2026)
  • Table 249. Middle East Conversational systems, by Type USD Million (2021-2026)
  • Table 250. Middle East Conversational systems, by Application USD Million (2021-2026)
  • Table 251. Middle East Conversational systems, by Source Type USD Million (2021-2026)
  • Table 252. Middle East Conversational systems, by Modality USD Million (2021-2026)
  • Table 253. Africa Conversational systems, by Type USD Million (2021-2026)
  • Table 254. Africa Conversational systems, by Application USD Million (2021-2026)
  • Table 255. Africa Conversational systems, by Source Type USD Million (2021-2026)
  • Table 256. Africa Conversational systems, by Modality USD Million (2021-2026)
  • Table 257. North America Conversational systems, by Country USD Million (2021-2026)
  • Table 258. North America Conversational systems, by Type USD Million (2021-2026)
  • Table 259. North America Conversational systems, by Application USD Million (2021-2026)
  • Table 260. North America Conversational systems, by Source Type USD Million (2021-2026)
  • Table 261. North America Conversational systems, by Modality USD Million (2021-2026)
  • Table 262. United States Conversational systems, by Type USD Million (2021-2026)
  • Table 263. United States Conversational systems, by Application USD Million (2021-2026)
  • Table 264. United States Conversational systems, by Source Type USD Million (2021-2026)
  • Table 265. United States Conversational systems, by Modality USD Million (2021-2026)
  • Table 266. Canada Conversational systems, by Type USD Million (2021-2026)
  • Table 267. Canada Conversational systems, by Application USD Million (2021-2026)
  • Table 268. Canada Conversational systems, by Source Type USD Million (2021-2026)
  • Table 269. Canada Conversational systems, by Modality USD Million (2021-2026)
  • Table 270. Mexico Conversational systems, by Type USD Million (2021-2026)
  • Table 271. Mexico Conversational systems, by Application USD Million (2021-2026)
  • Table 272. Mexico Conversational systems, by Source Type USD Million (2021-2026)
  • Table 273. Mexico Conversational systems, by Modality USD Million (2021-2026)
  • Table 274. Conversational systems: by Type(USD/Units)
  • Table 275. Research Programs/Design for This Report
  • Table 276. Key Data Information from Secondary Sources
  • Table 277. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Conversational systems: by Type USD Million (2015-2020)
  • Figure 5. Global Conversational systems: by Application USD Million (2015-2020)
  • Figure 6. Global Conversational systems: by Source Type USD Million (2015-2020)
  • Figure 7. Global Conversational systems: by Modality USD Million (2015-2020)
  • Figure 8. South America Conversational systems Share (%), by Country
  • Figure 9. Asia Pacific Conversational systems Share (%), by Country
  • Figure 10. Europe Conversational systems Share (%), by Country
  • Figure 11. MEA Conversational systems Share (%), by Country
  • Figure 12. North America Conversational systems Share (%), by Country
  • Figure 13. Global Conversational systems: by Type USD/Units (2015-2020)
  • Figure 14. Global Conversational systems share by Players 2020 (%)
  • Figure 15. Global Conversational systems share by Players (Top 3) 2020(%)
  • Figure 16. Global Conversational systems share by Players (Top 5) 2020(%)
  • Figure 17. BCG Matrix for key Companies
  • Figure 18. Google (United States) Revenue, Net Income and Gross profit
  • Figure 19. Google (United States) Revenue: by Geography 2020
  • Figure 20. Cognitive Scale (United States) Revenue, Net Income and Gross profit
  • Figure 21. Cognitive Scale (United States) Revenue: by Geography 2020
  • Figure 22. IBM Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 23. IBM Corporation (United States) Revenue: by Geography 2020
  • Figure 24. Hewlett-Packard (United States) Revenue, Net Income and Gross profit
  • Figure 25. Hewlett-Packard (United States) Revenue: by Geography 2020
  • Figure 26. Microsoft Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 27. Microsoft Corporation (United States) Revenue: by Geography 2020
  • Figure 28. Oracle Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 29. Oracle Corporation (United States) Revenue: by Geography 2020
  • Figure 30. Nuance Communications Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 31. Nuance Communications Inc. (United States) Revenue: by Geography 2020
  • Figure 32. SAP SE (Germany) Revenue, Net Income and Gross profit
  • Figure 33. SAP SE (Germany) Revenue: by Geography 2020
  • Figure 34. Tibco Software (United States) Revenue, Net Income and Gross profit
  • Figure 35. Tibco Software (United States) Revenue: by Geography 2020
  • Figure 36. Saffron Technology (United States) Revenue, Net Income and Gross profit
  • Figure 37. Saffron Technology (United States) Revenue: by Geography 2020
  • Figure 38. Haptik (India) Revenue, Net Income and Gross profit
  • Figure 39. Haptik (India) Revenue: by Geography 2020
  • Figure 40. Rasa (Germany) Revenue, Net Income and Gross profit
  • Figure 41. Rasa (Germany) Revenue: by Geography 2020
  • Figure 42. Rulai (United States) Revenue, Net Income and Gross profit
  • Figure 43. Rulai (United States) Revenue: by Geography 2020
  • Figure 44. Avaamo (United States Revenue, Net Income and Gross profit
  • Figure 45. Avaamo (United States Revenue: by Geography 2020
  • Figure 46. Global Conversational systems: by Type USD Million (2021-2026)
  • Figure 47. Global Conversational systems: by Application USD Million (2021-2026)
  • Figure 48. Global Conversational systems: by Source Type USD Million (2021-2026)
  • Figure 49. Global Conversational systems: by Modality USD Million (2021-2026)
  • Figure 50. South America Conversational systems Share (%), by Country
  • Figure 51. Asia Pacific Conversational systems Share (%), by Country
  • Figure 52. Europe Conversational systems Share (%), by Country
  • Figure 53. MEA Conversational systems Share (%), by Country
  • Figure 54. North America Conversational systems Share (%), by Country
  • Figure 55. Global Conversational systems: by Type USD/Units (2021-2026)
List of companies from research coverage that are profiled in the study
  • Google (United States)
  • Cognitive Scale (United States)
  • IBM Corporation (United States)
  • Hewlett-Packard (United States)
  • Microsoft Corporation (United States)
  • Oracle Corporation (United States)
  • Nuance Communications Inc. (United States)
  • SAP SE (Germany)
  • Tibco Software (United States)
  • Saffron Technology (United States)
  • Haptik (India)
  • Rasa (Germany)
  • Rulai (United States)
  • Avaamo (United States
Additional players considered in the study are as follows:
Kore.ai (United States) , Solvvy (United States) , Pypestream (United States) , Inbenta (United States) , Creative Virtual (United Kingdom) ,
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Key Highlights of Report


Sep 2021 227 Pages 90 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Frequently Asked Questions (FAQ):

The standard version of the report profiles players such as Google (United States), Cognitive Scale (United States), IBM Corporation (United States), Hewlett-Packard (United States), Microsoft Corporation (United States), Oracle Corporation (United States), Nuance Communications Inc. (United States), SAP SE (Germany), Tibco Software (United States), Saffron Technology (United States), Haptik (India), Rasa (Germany), Rulai (United States) and Avaamo (United States etc.
The Study can be customized subject to feasibility and data availability. Please connect with our sales representative for further information.
Analysts at AMA estimates Conversational systems Market to reach USD16641.0 Million by 2026.

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