Telecom Billing Outsourcing Market Scope
The telecommunications industry is one of the high growth industries, as this industry is seeing continuous technology development with the advent of the smartphone, faster connectivity, and solutions. For this growing demand, the telecom companies require to update their services over time. For this business process outsourcing is coming in the market trend as a strategic way for telecom companies to enhance their businesses. Telecommunication billing outsourcing has raised its demand with the last step of updates on networks and services. According to our study, the global telecom outsourcing market is expected to ~4.5% CAGR by 2026. In this outsourcing service, the companies are offering end-to-end billing systems for any type of communications service provider. Billing facilitates advanced convergence in multiple dimensions, supporting all telecommunications technologies and all standards considering the latest TAP/RAP, IMS specifications and along with that it is also prepared for the 5G and IoT.
The companies operating in this industry are focusing more on efficient growth, improvement of operational efficiency and productivity, achieving high safety standards, and focus on maintaining sustainable development. The players are focusing towards securing leading position in this industry. They are continuously looking for the opportunity to reinforce their competitive advantage. To meet a high market share, and developing socially responsible business companies are identifying various strategic pillars such as mergers & acquisitions, new product launch, product enhancement, and others. Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Telecom Billing Outsourcing market throughout the predicted period.
Alcatel-Lucent (France), Amdocs (United States), Convergys (United States), Ericsson (Sweden), Fujitsu (Japan), IBM (United States), TCS (India), WNS (India), SAP (Germany) and HPE (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are Enghouse Networks (Canada), Nexign (Russia) and Bearing Point (Netherlands).
About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from total available market.
Segmentation Overview
The study have segmented the market of Global Telecom Billing Outsourcing market , by Application (Revenue Management, Account Management, Customer Management, Traffic Management, Billing and Provisioning and Others) and Region with country level break-up.
On the basis of geography, the market of Telecom Billing Outsourcing has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
Market Leaders and their expansionary development strategies
In Jan 2020, Fellow Health Partners announced the acquisition of Billing Services Inc. to become the largest billing company. And through this deal, the company also enhanced its billing excellence and customer services. This initiative makes the company more competitive across the United States regions.
In Nov 2019, Kareo announced the sale of its revenue cycle management services business unit to the Health Prime International. This deal fulfills the growing demand of the outsourced medical billing services over the 1,500 medical billing company partners.
Market Trend
- High Adoption for the Convergent Billing Solutions from the Telecom Service Providers, along with that it also Provides the Centralized Customer Care and Supports for the Telecom Subscribers
Market Drivers
- Rapid Growth in Mobile Subscribers
- Rising Demand for High-Quality Services
Opportunities
- The appearance of Cloud-Based Billing Services and the Development of Next-Generation Technologies Will Provide Strong Growth in the Future for the Telecom Services
- The rise in Operating Costs are Driving to the Growing Demand of Telecomm Billing and Revenue Management
Restraints
- Rising Availability of Open-Source Telecom Billing Solutions
Challenges
- Rigid Rivalry Among the Leading Players
- Interoperability Matters are Hampering the Growth of the Market
Key Target Audience
Venture Capitalists and Private Equity Firms, New Entrants/Investors, Analysts and Strategic Business Planners, Telecom Billing Outsourcing Providers, Government Regulatory and Research Organizations and End-Use Industries