What is Delivery Management Software Market?
The global delivery management software market is expected to grow at a healthy pace during the forecast period, according to the AMA study. Rising number of investments in delivery management across the world and growing adoption of SaaS-based delivery management solutions are expected to be some of the major factors aiding into the growth for the market. However, the market is expected to witness a slight decline in the growth during the next few years but it is again expected to rise with a healthy pace after the COVID-19 pandemic is over.
The market study is being classified by Type (B2B and B2C), by Application (Customer Portal, Dispatch Management, Driver ETA & Management, Order Tracking, Routing & Scheduling, Survey & Feedback and Others) and major geographies with country level break-up.
GetFarEye (United States), GetSwift Limited (United States), Mobisoft Infotech LLC (United States), Microlise Telematics Private Limited (India), ORDERLORD (Slovakia), Bringg (Israel), Oracle (United States), SAP (Germany), Jungleworks (United States), Route4Me, Inc. (United States), Deliforce (India), Ziobee (Sri Lanka), Hippo Solutions, Inc. (Tennessee), Kiva Logic, LLC (United States), Dispatch Science (Canada) and Civica Group (United Kingdom) are some of the key players profiled in the study.
The vendors in this market are majorly focusing on developing innovative products and solutions in order to cater to the market's demands to remain competitive in the global market. According to the recent global industry crisis due to outbreak of COVID-19 is expected to be one of the major challenges for the vendors of this market as the production and markets of different industries have been shut down for an ambiguous period of time. Research Analyst at AMA predicts that United States Players will contribute to the maximum growth of Global Delivery Management Software market throughout the predicted period.
Segment Analysis
Analyst at AMA have segmented the market study of Global Delivery Management Software market by Type, Application and Region.
On the basis of geography, the market of Delivery Management Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Market Drivers
- Rising Investments in Delivery Management Across the World
- Growing Adoption of SaaS-based Delivery Management Solutions
Market Trend
- Increasing Adoption of Online Shopping by Consumers
Restraints
- The Outbreak of COVID-19 Pandemic is one of the Major Restraints for the Market as Transportation & Logistics Industries have been Facing Economic Crisis Across the World
Opportunities
- Rising Smartphone & Internet Penetration Across the World
- Transforming Business Operations Propelled by Factors Such as Industry 4.0
Challenges
- Failure of Software Issues During Large User Traffic
- Challenges Due to Lack of Transportation & Logistics Service Suspension Across the World in Current Situation
Market Leaders and some development strategies
In February 2019, GetSwift Limited, a leading provider of SaaS logistics technology announced that it has signed a definitive agreement for the acquisition of the North American delivery management platform Delivery BIZ Pro and the acquisition of popular workforce scheduling provider, Scheduling+
In March 2019, Civica Group announced that one of its subsidiary Civica UK Limited has completed the acquisition of specialist software-as-a-service (SaaS) provider TranSend Solutions Limited
Analyst Comment
Delivery management solutions market is majorly increasing due to rising adoption by food delivery and e-commerce vendors owing to rising automation, growing demand for high returns on investments along with real-time visibility and to get better routing options. As per the current scenario, the market is expected to be hampered for the financial year 2020 due to reduced demand for online shopping & delivery services owing to outbreak of coronavirus pandemic across the world. Moreover, the end users of this market are also majorly focusing on ensuring delivery safety during the COVID-19 pandemic through driver & technician safety, customer communications, fleet efficiency & flexibility, digital record keeping, and curbside & drive thru safety. For instance, in any of the event any of the staff member comes in contact with any COVID-19 individual, the digital record of every interaction can help out the healthcare professionals to take the required action and ensure everyone’s safety.