Market Overview:
Telecommunications Relay Services (TRS) allow people who are deaf, hard of hearing, deafblind, or have speech difficulties to communicate over the phone in a way that is functionally equal to people who aren't deaf, hard of hearing, or deafblind. TRS employs operators known as communications assistants (CAs) to help people with hearing and speech challenges communicate with others over the phone. A person with a hearing or speech handicap, as well as a person without such a disability, can initiate a TRS call. The global TRS market is growing due to increased expenditure in R&D activities.
Attributes | Details |
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Study Period | 2017-2027 |
Base Year | 2021 |
Forecast Period | 2022-2027 |
Historical Period | 2017-2021 |
Unit | Value (USD Million) |
Key Companies Profiled | Cisco Systems (United States), T-Mobile US (United States), AT&T (United States), Verizon Communications (United States), HBC (United States)), Sorenson Communications, LLC (United States), Hamilton Telecommunications (United States), Convo Communications (United States), Purple Communications (United States) and ZVRS (United States) |
Customization Scope | Avail customization with purchase of this report. Add or modify country, region or narrow down segments in the final scope subject to feasibility |
AMA Research follows a focused and realistic research framework that provides the ability to study the crucial market dynamics of major and emerging geographies across the world. Moreover, an in-depth assessment is mostly conducted by our analysts on geographical regions to provide clients and businesses the opportunity to dominate in niche markets and expand in emerging markets across the globe. This market research study also showcases the spontaneously changing Players landscape impacting the growth of the market. Furthermore, our market researchers extensively analyze the products and services offered by multiple players competing to increase their market share and presence.
Key Players of Telecommunications Relay Service Market Study:
Cisco Systems (United States), T-Mobile US (United States), AT&T (United States), Verizon Communications (United States), HBC (United States)), Sorenson Communications, LLC (United States), Hamilton Telecommunications (United States), Convo Communications (United States), Purple Communications (United States) and ZVRS (United States)
Telecommunications Relay Service Market Segment Analysis
Scope | Sub-Segments |
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Application / End User | Enterprise, Government and Individual |
Type | Text-to-Voice TTY-based TRS, Speech-to-Speech Relay Service, Captioned Telephone Service, IP Captioned Telephone Service, Internet Protocol Relay Service, Video Relay Service (VRS) and Others |
| |
Technology | IP Relay,Traditional Relay |
Service Type | Public Service,Private Service |
Influencing Trend:
Advent of IP-Based Technologies
Market Growth Drivers:
Growing Incidence Rate of Speech Disorders and High Adoption of Video Relay Service
Challenges:
High Competition among Established Players
Restraints:
High Cost of the Equipment
Opportunities:
Increased Government Support in Initiating Telecommunications Relay Services in Relay Centers and Rise in Investment in Telecommunication
. The Global Telecommunications Relay Service market is gaining huge competition due to involvement of United States companies that constantly invest in research & development to meet market expectation with new innovation.
Latest Industry Highlights:
In January 2022 Sorenson Communications had announced that the U.K.’s Office of Communications (Ofcom) approved Sign Language Interactions (SLi) as the official provider for the U.K.’s new Emergency 999 Video Relay Service (VRS). It bridges bridging gaps and strengthening BSL access for the Deaf community.
Research Methodology:
The top-down and bottom-up approaches are used to estimate and validate the size of the Global Telecommunications Relay Service market.
In order to reach an exhaustive list of functional and relevant players, various industry classification standards are closely followed such as NAICS, ICB, SIC to penetrate deep into important geographies by players, and a thorough validation test is conducted to reach the most relevant players for survey in Telecommunications Relay Service market.
Identification of total players or companies operating in the global market which is further concentrated to fewer or most impacting players which are considered under the reports scope. In order to make a priority list sorting is done based on revenue generated based on the latest reporting with the help of paid databases such as Factiva, Bloomberg, etc.
Finally the questionnaire is set and specifically designed to address all the necessities for primary data collection after getting prior appointment by targeting key target audience that includes Venture Capitalists and Private Equity Firms, New Entrants/Investors, Analysts and Strategic Business Planners, Local Government Authorities, Government Regulatory Organizations and End-Use Industries.
This helps us to gather the data for the players revenue, operating cycle and expense, profit along with product or service growth, etc.
Almost 70-80% of data is collected through primary medium and further validation is done through various secondary sources that include Regulators, World Bank, Association, Company Website, SEC filings, OTC BB, Annual reports, press releases etc.