Global Cloud-Based ITSM

Cloud-Based ITSM Comprehensive Study by Type (Service Portfolio Management, Change & Configuration Management, Service Desk Software, Operations & Performance Management), Application (Government and Public Sector, Energy and Utilities, Travel and Hospitality, Banking, Telecommunication and IT, Healthcare and Life Sciences, Education), By Solutions (Service portfolio management, Configuration and change management, Service desk software, Operations and performance management, Dashboard, reporting, and analytics), Organization Size (Small and Medium-sized Enterprises (SMEs), Large Enterprise), Component (Solution, Services) Players and Region - Global Market Outlook to 2028

Cloud-Based ITSM Market by XX Submarkets | Forecast Years 2023-2028  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Cloud-Based ITSM Market Scope
IT service management (ITSM) is a set of policies and practices for implementing, delivering, and managing IT services for end-users in a way that meets the stated needs of end-users and the stated goals of the business. Organizations require secure, stable, and dependable cloud infrastructure in order to gain agility, reduce operational costs, and maintain ITSM compliance. Cloud ITSM provides numerous advantages, including low initial investment because the service is purchased on a subscription basis. SMEs use a low-cost ITSM implementation to build an IT help desk that can be easily scaled to meet the needs of enterprises. Few cloud ITSM providers offer services based on the number of users who access the system, which is advantageous for SMEs with few users.

AttributesDetails
Study Period2018-2028
Base Year2022
UnitValue (USD Million)
Key Companies ProfiledIvanti (United States), HPE (United States), IBM (United States), Axios Systems (United States), Citrix Systems (United States), Hornbill (United Kingdom), Microsoft (United States), EasyVista (United States), Micro Focus (United Kingdom) and Atlassian (Australia)
CAGR%


The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches, and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail a competitive advantage through combined synergies. Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Cloud-Based ITSM market throughout the predicted period.

Ivanti (United States), HPE (United States), IBM (United States), Axios Systems (United States), Citrix Systems (United States), Hornbill (United Kingdom), Microsoft (United States), EasyVista (United States), Micro Focus (United Kingdom) and Atlassian (Australia) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are ManageEngine (United States) and Efecte (Finland).

About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from the total available market.

Segmentation Overview
The study have segmented the market of Global Cloud-Based ITSM market by Type , by Application (Government and Public Sector, Energy and Utilities, Travel and Hospitality, Banking, Telecommunication and IT, Healthcare and Life Sciences and Education) and Region with country level break-up.

On the basis of geography, the market of Cloud-Based ITSM has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). region held largest market share in the year 2022.




Influencing Trend:
Increasing shift to cloud-based technologies

Market Growth Drivers:
Growing demand among small and medium-sized enterprises and The majority of businesses are embracing cutting-edge technologies such as Bigdata and the internet of things. These technologies are used because of their advanced features such as agile implementation, simple deployment, and subscription-based pricing.

Challenges:
Lack of standard procedures and integration concerns with traditional architectures

Restraints:
Security and privacy concerns for confidential data and business processes

Opportunities:
BYOD adoption is widespread, and the mobile workforce is growing.

Key Target Audience
New Entrants/Investors, Analysts and Strategic Business Planners, Cloud-Based ITSM Manufacturer, Government Regulatory and Research Organizations and End-Use Industry

Report Objectives / Segmentation Covered

By Type
  • Service Portfolio Management
  • Change & Configuration Management
  • Service Desk Software
  • Operations & Performance Management
By Application
  • Government and Public Sector
  • Energy and Utilities
  • Travel and Hospitality
  • Banking
  • Telecommunication and IT
  • Healthcare and Life Sciences
  • Education
By By Solutions
  • Service portfolio management
  • Configuration and change management
  • Service desk software
  • Operations and performance management
  • Dashboard, reporting, and analytics

By Organization Size
  • Small and Medium-sized Enterprises (SMEs)
  • Large Enterprise

By Component
  • Solution
  • Services

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Growing demand among small and medium-sized enterprises
      • 3.2.2. The majority of businesses are embracing cutting-edge technologies such as Bigdata and the internet of things. These technologies are used because of their advanced features such as agile implementation, simple deployment, and subscription-based pricing.
    • 3.3. Market Challenges
      • 3.3.1. Lack of standard procedures and integration concerns with traditional architectures
    • 3.4. Market Trends
      • 3.4.1. Increasing shift to cloud-based technologies
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Cloud-Based ITSM, by Type, Application, By Solutions, Organization Size, Component and Region (value) (2017-2022)
    • 5.1. Introduction
    • 5.2. Global Cloud-Based ITSM (Value)
      • 5.2.1. Global Cloud-Based ITSM by: Type (Value)
        • 5.2.1.1. Service Portfolio Management
        • 5.2.1.2. Change & Configuration Management
        • 5.2.1.3. Service Desk Software
        • 5.2.1.4. Operations & Performance Management
      • 5.2.2. Global Cloud-Based ITSM by: Application (Value)
        • 5.2.2.1. Government and Public Sector
        • 5.2.2.2. Energy and Utilities
        • 5.2.2.3. Travel and Hospitality
        • 5.2.2.4. Banking
        • 5.2.2.5. Telecommunication and IT
        • 5.2.2.6. Healthcare and Life Sciences
        • 5.2.2.7. Education
      • 5.2.3. Global Cloud-Based ITSM by: By Solutions (Value)
        • 5.2.3.1. Service portfolio management
        • 5.2.3.2. Configuration and change management
        • 5.2.3.3. Service desk software
        • 5.2.3.4. Operations and performance management
        • 5.2.3.5. Dashboard, reporting, and analytics
      • 5.2.4. Global Cloud-Based ITSM by: Organization Size (Value)
        • 5.2.4.1. Small and Medium-sized Enterprises (SMEs)
        • 5.2.4.2. Large Enterprise
      • 5.2.5. Global Cloud-Based ITSM by: Component (Value)
        • 5.2.5.1. Solution
        • 5.2.5.2. Services
      • 5.2.6. Global Cloud-Based ITSM Region
        • 5.2.6.1. South America
          • 5.2.6.1.1. Brazil
          • 5.2.6.1.2. Argentina
          • 5.2.6.1.3. Rest of South America
        • 5.2.6.2. Asia Pacific
          • 5.2.6.2.1. China
          • 5.2.6.2.2. Japan
          • 5.2.6.2.3. India
          • 5.2.6.2.4. South Korea
          • 5.2.6.2.5. Taiwan
          • 5.2.6.2.6. Australia
          • 5.2.6.2.7. Rest of Asia-Pacific
        • 5.2.6.3. Europe
          • 5.2.6.3.1. Germany
          • 5.2.6.3.2. France
          • 5.2.6.3.3. Italy
          • 5.2.6.3.4. United Kingdom
          • 5.2.6.3.5. Netherlands
          • 5.2.6.3.6. Rest of Europe
        • 5.2.6.4. MEA
          • 5.2.6.4.1. Middle East
          • 5.2.6.4.2. Africa
        • 5.2.6.5. North America
          • 5.2.6.5.1. United States
          • 5.2.6.5.2. Canada
          • 5.2.6.5.3. Mexico
  • 6. Cloud-Based ITSM: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2022)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Ivanti (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. HPE (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. IBM (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Axios Systems (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Citrix Systems (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Hornbill (United Kingdom)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Microsoft (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. EasyVista (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Micro Focus (United Kingdom)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Atlassian (Australia)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Cloud-Based ITSM Sale, by Type, Application, By Solutions, Organization Size, Component and Region (value) (2023-2028)
    • 7.1. Introduction
    • 7.2. Global Cloud-Based ITSM (Value)
      • 7.2.1. Global Cloud-Based ITSM by: Type (Value)
        • 7.2.1.1. Service Portfolio Management
        • 7.2.1.2. Change & Configuration Management
        • 7.2.1.3. Service Desk Software
        • 7.2.1.4. Operations & Performance Management
      • 7.2.2. Global Cloud-Based ITSM by: Application (Value)
        • 7.2.2.1. Government and Public Sector
        • 7.2.2.2. Energy and Utilities
        • 7.2.2.3. Travel and Hospitality
        • 7.2.2.4. Banking
        • 7.2.2.5. Telecommunication and IT
        • 7.2.2.6. Healthcare and Life Sciences
        • 7.2.2.7. Education
      • 7.2.3. Global Cloud-Based ITSM by: By Solutions (Value)
        • 7.2.3.1. Service portfolio management
        • 7.2.3.2. Configuration and change management
        • 7.2.3.3. Service desk software
        • 7.2.3.4. Operations and performance management
        • 7.2.3.5. Dashboard, reporting, and analytics
      • 7.2.4. Global Cloud-Based ITSM by: Organization Size (Value)
        • 7.2.4.1. Small and Medium-sized Enterprises (SMEs)
        • 7.2.4.2. Large Enterprise
      • 7.2.5. Global Cloud-Based ITSM by: Component (Value)
        • 7.2.5.1. Solution
        • 7.2.5.2. Services
      • 7.2.6. Global Cloud-Based ITSM Region
        • 7.2.6.1. South America
          • 7.2.6.1.1. Brazil
          • 7.2.6.1.2. Argentina
          • 7.2.6.1.3. Rest of South America
        • 7.2.6.2. Asia Pacific
          • 7.2.6.2.1. China
          • 7.2.6.2.2. Japan
          • 7.2.6.2.3. India
          • 7.2.6.2.4. South Korea
          • 7.2.6.2.5. Taiwan
          • 7.2.6.2.6. Australia
          • 7.2.6.2.7. Rest of Asia-Pacific
        • 7.2.6.3. Europe
          • 7.2.6.3.1. Germany
          • 7.2.6.3.2. France
          • 7.2.6.3.3. Italy
          • 7.2.6.3.4. United Kingdom
          • 7.2.6.3.5. Netherlands
          • 7.2.6.3.6. Rest of Europe
        • 7.2.6.4. MEA
          • 7.2.6.4.1. Middle East
          • 7.2.6.4.2. Africa
        • 7.2.6.5. North America
          • 7.2.6.5.1. United States
          • 7.2.6.5.2. Canada
          • 7.2.6.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Cloud-Based ITSM: by Type(USD Million)
  • Table 2. Cloud-Based ITSM Service Portfolio Management , by Region USD Million (2017-2022)
  • Table 3. Cloud-Based ITSM Change & Configuration Management , by Region USD Million (2017-2022)
  • Table 4. Cloud-Based ITSM Service Desk Software , by Region USD Million (2017-2022)
  • Table 5. Cloud-Based ITSM Operations & Performance Management , by Region USD Million (2017-2022)
  • Table 6. Cloud-Based ITSM: by Application(USD Million)
  • Table 7. Cloud-Based ITSM Government and Public Sector , by Region USD Million (2017-2022)
  • Table 8. Cloud-Based ITSM Energy and Utilities , by Region USD Million (2017-2022)
  • Table 9. Cloud-Based ITSM Travel and Hospitality , by Region USD Million (2017-2022)
  • Table 10. Cloud-Based ITSM Banking , by Region USD Million (2017-2022)
  • Table 11. Cloud-Based ITSM Telecommunication and IT , by Region USD Million (2017-2022)
  • Table 12. Cloud-Based ITSM Healthcare and Life Sciences , by Region USD Million (2017-2022)
  • Table 13. Cloud-Based ITSM Education , by Region USD Million (2017-2022)
  • Table 14. Cloud-Based ITSM: by By Solutions(USD Million)
  • Table 15. Cloud-Based ITSM Service portfolio management , by Region USD Million (2017-2022)
  • Table 16. Cloud-Based ITSM Configuration and change management , by Region USD Million (2017-2022)
  • Table 17. Cloud-Based ITSM Service desk software , by Region USD Million (2017-2022)
  • Table 18. Cloud-Based ITSM Operations and performance management , by Region USD Million (2017-2022)
  • Table 19. Cloud-Based ITSM Dashboard, reporting, and analytics , by Region USD Million (2017-2022)
  • Table 20. Cloud-Based ITSM: by Organization Size(USD Million)
  • Table 21. Cloud-Based ITSM Small and Medium-sized Enterprises (SMEs) , by Region USD Million (2017-2022)
  • Table 22. Cloud-Based ITSM Large Enterprise , by Region USD Million (2017-2022)
  • Table 23. Cloud-Based ITSM: by Component(USD Million)
  • Table 24. Cloud-Based ITSM Solution , by Region USD Million (2017-2022)
  • Table 25. Cloud-Based ITSM Services , by Region USD Million (2017-2022)
  • Table 26. South America Cloud-Based ITSM, by Country USD Million (2017-2022)
  • Table 27. South America Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 28. South America Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 29. South America Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 30. South America Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 31. South America Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 32. Brazil Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 33. Brazil Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 34. Brazil Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 35. Brazil Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 36. Brazil Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 37. Argentina Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 38. Argentina Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 39. Argentina Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 40. Argentina Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 41. Argentina Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 42. Rest of South America Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 43. Rest of South America Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 44. Rest of South America Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 45. Rest of South America Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 46. Rest of South America Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 47. Asia Pacific Cloud-Based ITSM, by Country USD Million (2017-2022)
  • Table 48. Asia Pacific Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 49. Asia Pacific Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 50. Asia Pacific Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 51. Asia Pacific Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 52. Asia Pacific Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 53. China Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 54. China Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 55. China Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 56. China Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 57. China Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 58. Japan Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 59. Japan Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 60. Japan Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 61. Japan Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 62. Japan Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 63. India Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 64. India Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 65. India Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 66. India Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 67. India Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 68. South Korea Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 69. South Korea Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 70. South Korea Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 71. South Korea Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 72. South Korea Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 73. Taiwan Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 74. Taiwan Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 75. Taiwan Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 76. Taiwan Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 77. Taiwan Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 78. Australia Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 79. Australia Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 80. Australia Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 81. Australia Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 82. Australia Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 83. Rest of Asia-Pacific Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 84. Rest of Asia-Pacific Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 85. Rest of Asia-Pacific Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 86. Rest of Asia-Pacific Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 87. Rest of Asia-Pacific Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 88. Europe Cloud-Based ITSM, by Country USD Million (2017-2022)
  • Table 89. Europe Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 90. Europe Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 91. Europe Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 92. Europe Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 93. Europe Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 94. Germany Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 95. Germany Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 96. Germany Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 97. Germany Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 98. Germany Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 99. France Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 100. France Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 101. France Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 102. France Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 103. France Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 104. Italy Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 105. Italy Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 106. Italy Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 107. Italy Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 108. Italy Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 109. United Kingdom Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 110. United Kingdom Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 111. United Kingdom Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 112. United Kingdom Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 113. United Kingdom Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 114. Netherlands Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 115. Netherlands Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 116. Netherlands Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 117. Netherlands Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 118. Netherlands Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 119. Rest of Europe Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 120. Rest of Europe Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 121. Rest of Europe Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 122. Rest of Europe Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 123. Rest of Europe Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 124. MEA Cloud-Based ITSM, by Country USD Million (2017-2022)
  • Table 125. MEA Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 126. MEA Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 127. MEA Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 128. MEA Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 129. MEA Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 130. Middle East Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 131. Middle East Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 132. Middle East Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 133. Middle East Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 134. Middle East Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 135. Africa Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 136. Africa Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 137. Africa Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 138. Africa Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 139. Africa Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 140. North America Cloud-Based ITSM, by Country USD Million (2017-2022)
  • Table 141. North America Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 142. North America Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 143. North America Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 144. North America Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 145. North America Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 146. United States Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 147. United States Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 148. United States Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 149. United States Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 150. United States Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 151. Canada Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 152. Canada Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 153. Canada Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 154. Canada Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 155. Canada Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 156. Mexico Cloud-Based ITSM, by Type USD Million (2017-2022)
  • Table 157. Mexico Cloud-Based ITSM, by Application USD Million (2017-2022)
  • Table 158. Mexico Cloud-Based ITSM, by By Solutions USD Million (2017-2022)
  • Table 159. Mexico Cloud-Based ITSM, by Organization Size USD Million (2017-2022)
  • Table 160. Mexico Cloud-Based ITSM, by Component USD Million (2017-2022)
  • Table 161. Company Basic Information, Sales Area and Its Competitors
  • Table 162. Company Basic Information, Sales Area and Its Competitors
  • Table 163. Company Basic Information, Sales Area and Its Competitors
  • Table 164. Company Basic Information, Sales Area and Its Competitors
  • Table 165. Company Basic Information, Sales Area and Its Competitors
  • Table 166. Company Basic Information, Sales Area and Its Competitors
  • Table 167. Company Basic Information, Sales Area and Its Competitors
  • Table 168. Company Basic Information, Sales Area and Its Competitors
  • Table 169. Company Basic Information, Sales Area and Its Competitors
  • Table 170. Company Basic Information, Sales Area and Its Competitors
  • Table 171. Cloud-Based ITSM: by Type(USD Million)
  • Table 172. Cloud-Based ITSM Service Portfolio Management , by Region USD Million (2023-2028)
  • Table 173. Cloud-Based ITSM Change & Configuration Management , by Region USD Million (2023-2028)
  • Table 174. Cloud-Based ITSM Service Desk Software , by Region USD Million (2023-2028)
  • Table 175. Cloud-Based ITSM Operations & Performance Management , by Region USD Million (2023-2028)
  • Table 176. Cloud-Based ITSM: by Application(USD Million)
  • Table 177. Cloud-Based ITSM Government and Public Sector , by Region USD Million (2023-2028)
  • Table 178. Cloud-Based ITSM Energy and Utilities , by Region USD Million (2023-2028)
  • Table 179. Cloud-Based ITSM Travel and Hospitality , by Region USD Million (2023-2028)
  • Table 180. Cloud-Based ITSM Banking , by Region USD Million (2023-2028)
  • Table 181. Cloud-Based ITSM Telecommunication and IT , by Region USD Million (2023-2028)
  • Table 182. Cloud-Based ITSM Healthcare and Life Sciences , by Region USD Million (2023-2028)
  • Table 183. Cloud-Based ITSM Education , by Region USD Million (2023-2028)
  • Table 184. Cloud-Based ITSM: by By Solutions(USD Million)
  • Table 185. Cloud-Based ITSM Service portfolio management , by Region USD Million (2023-2028)
  • Table 186. Cloud-Based ITSM Configuration and change management , by Region USD Million (2023-2028)
  • Table 187. Cloud-Based ITSM Service desk software , by Region USD Million (2023-2028)
  • Table 188. Cloud-Based ITSM Operations and performance management , by Region USD Million (2023-2028)
  • Table 189. Cloud-Based ITSM Dashboard, reporting, and analytics , by Region USD Million (2023-2028)
  • Table 190. Cloud-Based ITSM: by Organization Size(USD Million)
  • Table 191. Cloud-Based ITSM Small and Medium-sized Enterprises (SMEs) , by Region USD Million (2023-2028)
  • Table 192. Cloud-Based ITSM Large Enterprise , by Region USD Million (2023-2028)
  • Table 193. Cloud-Based ITSM: by Component(USD Million)
  • Table 194. Cloud-Based ITSM Solution , by Region USD Million (2023-2028)
  • Table 195. Cloud-Based ITSM Services , by Region USD Million (2023-2028)
  • Table 196. South America Cloud-Based ITSM, by Country USD Million (2023-2028)
  • Table 197. South America Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 198. South America Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 199. South America Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 200. South America Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 201. South America Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 202. Brazil Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 203. Brazil Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 204. Brazil Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 205. Brazil Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 206. Brazil Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 207. Argentina Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 208. Argentina Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 209. Argentina Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 210. Argentina Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 211. Argentina Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 212. Rest of South America Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 213. Rest of South America Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 214. Rest of South America Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 215. Rest of South America Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 216. Rest of South America Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 217. Asia Pacific Cloud-Based ITSM, by Country USD Million (2023-2028)
  • Table 218. Asia Pacific Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 219. Asia Pacific Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 220. Asia Pacific Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 221. Asia Pacific Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 222. Asia Pacific Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 223. China Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 224. China Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 225. China Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 226. China Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 227. China Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 228. Japan Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 229. Japan Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 230. Japan Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 231. Japan Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 232. Japan Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 233. India Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 234. India Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 235. India Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 236. India Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 237. India Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 238. South Korea Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 239. South Korea Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 240. South Korea Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 241. South Korea Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 242. South Korea Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 243. Taiwan Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 244. Taiwan Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 245. Taiwan Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 246. Taiwan Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 247. Taiwan Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 248. Australia Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 249. Australia Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 250. Australia Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 251. Australia Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 252. Australia Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 253. Rest of Asia-Pacific Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 254. Rest of Asia-Pacific Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 255. Rest of Asia-Pacific Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 256. Rest of Asia-Pacific Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 257. Rest of Asia-Pacific Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 258. Europe Cloud-Based ITSM, by Country USD Million (2023-2028)
  • Table 259. Europe Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 260. Europe Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 261. Europe Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 262. Europe Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 263. Europe Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 264. Germany Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 265. Germany Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 266. Germany Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 267. Germany Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 268. Germany Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 269. France Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 270. France Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 271. France Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 272. France Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 273. France Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 274. Italy Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 275. Italy Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 276. Italy Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 277. Italy Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 278. Italy Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 279. United Kingdom Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 280. United Kingdom Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 281. United Kingdom Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 282. United Kingdom Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 283. United Kingdom Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 284. Netherlands Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 285. Netherlands Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 286. Netherlands Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 287. Netherlands Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 288. Netherlands Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 289. Rest of Europe Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 290. Rest of Europe Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 291. Rest of Europe Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 292. Rest of Europe Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 293. Rest of Europe Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 294. MEA Cloud-Based ITSM, by Country USD Million (2023-2028)
  • Table 295. MEA Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 296. MEA Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 297. MEA Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 298. MEA Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 299. MEA Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 300. Middle East Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 301. Middle East Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 302. Middle East Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 303. Middle East Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 304. Middle East Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 305. Africa Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 306. Africa Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 307. Africa Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 308. Africa Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 309. Africa Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 310. North America Cloud-Based ITSM, by Country USD Million (2023-2028)
  • Table 311. North America Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 312. North America Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 313. North America Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 314. North America Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 315. North America Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 316. United States Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 317. United States Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 318. United States Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 319. United States Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 320. United States Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 321. Canada Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 322. Canada Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 323. Canada Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 324. Canada Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 325. Canada Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 326. Mexico Cloud-Based ITSM, by Type USD Million (2023-2028)
  • Table 327. Mexico Cloud-Based ITSM, by Application USD Million (2023-2028)
  • Table 328. Mexico Cloud-Based ITSM, by By Solutions USD Million (2023-2028)
  • Table 329. Mexico Cloud-Based ITSM, by Organization Size USD Million (2023-2028)
  • Table 330. Mexico Cloud-Based ITSM, by Component USD Million (2023-2028)
  • Table 331. Research Programs/Design for This Report
  • Table 332. Key Data Information from Secondary Sources
  • Table 333. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Cloud-Based ITSM: by Type USD Million (2017-2022)
  • Figure 5. Global Cloud-Based ITSM: by Application USD Million (2017-2022)
  • Figure 6. Global Cloud-Based ITSM: by By Solutions USD Million (2017-2022)
  • Figure 7. Global Cloud-Based ITSM: by Organization Size USD Million (2017-2022)
  • Figure 8. Global Cloud-Based ITSM: by Component USD Million (2017-2022)
  • Figure 9. South America Cloud-Based ITSM Share (%), by Country
  • Figure 10. Asia Pacific Cloud-Based ITSM Share (%), by Country
  • Figure 11. Europe Cloud-Based ITSM Share (%), by Country
  • Figure 12. MEA Cloud-Based ITSM Share (%), by Country
  • Figure 13. North America Cloud-Based ITSM Share (%), by Country
  • Figure 14. Global Cloud-Based ITSM share by Players 2022 (%)
  • Figure 15. Global Cloud-Based ITSM share by Players (Top 3) 2022(%)
  • Figure 16. Global Cloud-Based ITSM share by Players (Top 5) 2022(%)
  • Figure 17. BCG Matrix for key Companies
  • Figure 18. Ivanti (United States) Revenue, Net Income and Gross profit
  • Figure 19. Ivanti (United States) Revenue: by Geography 2022
  • Figure 20. HPE (United States) Revenue, Net Income and Gross profit
  • Figure 21. HPE (United States) Revenue: by Geography 2022
  • Figure 22. IBM (United States) Revenue, Net Income and Gross profit
  • Figure 23. IBM (United States) Revenue: by Geography 2022
  • Figure 24. Axios Systems (United States) Revenue, Net Income and Gross profit
  • Figure 25. Axios Systems (United States) Revenue: by Geography 2022
  • Figure 26. Citrix Systems (United States) Revenue, Net Income and Gross profit
  • Figure 27. Citrix Systems (United States) Revenue: by Geography 2022
  • Figure 28. Hornbill (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 29. Hornbill (United Kingdom) Revenue: by Geography 2022
  • Figure 30. Microsoft (United States) Revenue, Net Income and Gross profit
  • Figure 31. Microsoft (United States) Revenue: by Geography 2022
  • Figure 32. EasyVista (United States) Revenue, Net Income and Gross profit
  • Figure 33. EasyVista (United States) Revenue: by Geography 2022
  • Figure 34. Micro Focus (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 35. Micro Focus (United Kingdom) Revenue: by Geography 2022
  • Figure 36. Atlassian (Australia) Revenue, Net Income and Gross profit
  • Figure 37. Atlassian (Australia) Revenue: by Geography 2022
  • Figure 38. Global Cloud-Based ITSM: by Type USD Million (2023-2028)
  • Figure 39. Global Cloud-Based ITSM: by Application USD Million (2023-2028)
  • Figure 40. Global Cloud-Based ITSM: by By Solutions USD Million (2023-2028)
  • Figure 41. Global Cloud-Based ITSM: by Organization Size USD Million (2023-2028)
  • Figure 42. Global Cloud-Based ITSM: by Component USD Million (2023-2028)
  • Figure 43. South America Cloud-Based ITSM Share (%), by Country
  • Figure 44. Asia Pacific Cloud-Based ITSM Share (%), by Country
  • Figure 45. Europe Cloud-Based ITSM Share (%), by Country
  • Figure 46. MEA Cloud-Based ITSM Share (%), by Country
  • Figure 47. North America Cloud-Based ITSM Share (%), by Country
List of companies from research coverage that are profiled in the study
  • Ivanti (United States)
  • HPE (United States)
  • IBM (United States)
  • Axios Systems (United States)
  • Citrix Systems (United States)
  • Hornbill (United Kingdom)
  • Microsoft (United States)
  • EasyVista (United States)
  • Micro Focus (United Kingdom)
  • Atlassian (Australia)
Additional players considered in the study are as follows:
ManageEngine (United States) , Efecte (Finland)
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Key Highlights of Report


Mar 2023 243 Pages 55 Tables Base Year: 2022 Coverage: 15+ Companies; 18 Countries

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Frequently Asked Questions (FAQ):

The key segments that are playing vital role in Cloud-Based ITSM Market are by type [Service Portfolio Management, Change & Configuration Management, Service Desk Software and Operations & Performance Management], by end use application [Government and Public Sector, Energy and Utilities, Travel and Hospitality, Banking, Telecommunication and IT, Healthcare and Life Sciences and Education].
The Cloud-Based ITSM Market is gaining popularity and expected to see strong valuation by 2028.
  • Growing demand among small and medium-sized enterprises
  • The majority of businesses are embracing cutting-edge technologies such as Bigdata and the internet of things. These technologies are used because of their advanced features such as agile implementation, simple deployment, and subscription-based pricing.

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