About Conversational Marketing Software
Conversational marketing software helps businesses and organizations to communicate their marketing activities for improving customer experience and services. The software is a kind of messenger that helps in engaging with various customers, one to one or in groups regarding the specific recommendations of products or offers. The software makes it easier for businesses to recognize interested customers through various online channels like social media or product websites and engage with them for better product promotion.
Attributes | Details |
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Study Period | 2017-2027 |
Base Year | 2021 |
Unit | Value (USD Million) |
Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
Drift.com, Inc. (United States), Snaps (United States), LiveWorld (United States), Intercom (United States), HubSpot (United States), Conversica (United States), Saleswhale (United States), Whisbi (Spain) and Verloop.io (India) are some of the key players that are part of study coverage.
Segmentation Overview
AMA Research has segmented the market of Global Conversational Marketing Software market by , Application (Large Enterprises and Small-medium Size Enterprises) and Region.
On the basis of geography, the market of Conversational Marketing Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Pricing Option, the sub-segment i.e. Monthly Subscription will boost the Conversational Marketing Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Deployment, the sub-segment i.e. Cloud-Based will boost the Conversational Marketing Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Features, the sub-segment i.e. Audience Segmentation will boost the Conversational Marketing Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Influencing Trend:
Integration of Built-in Chatbots and Other Features in Conversational Marketing Software
Market Growth Drivers:
Growing Digitalization and Automation in the Marketing Activities of the Companies and Need for Communicating the Brand and Product for Increased Sales and Improved Customer Experience
Challenges:
Problems with the Technical Glitches and Connectivity
Restraints:
Regulatory Compliances with the Conversational Marketing Software
Opportunities:
Technological Upgradation and Advancement in the Conversational Marketing Software and Surging Investment of Companies on the Promotional Activities will Boost the Conversational Marketing Software Market
On 4th August 2020, Drift, the leading sales and marketing platform that created the Conversational Marketing category, announced a new category: Revenue Acceleration. Whereas Conversational Marketing focused on serving the marketing, Revenue Acceleration powers an organization, uniting sales and marketing and touching all stages of the customer journey, from the moment someone first interacts with your business to the ongoing relationship they have as a customer.
Key Target Audience
Conversational Marketing Software Developers, Conversational Marketing Industry Association, Research and Development Institute, Potential Investors, Regulatory Bodies and Others
About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.