About HR Service Delivery Software
HR (Human Resource) service delivery software helps HR personnel and organizations simplify complex HR operations. These solutions combine service center and help desk technology, standardizing how HR personnel provide services and interact with workforces. These solutions assist HR personnel and employees in submitting, reviewing, and responding to requests. These HR solutions include features that streamline service requests, offer an employee self-service portal, and configure and automate HR service processes, analytics, and more. Some HR service delivery solutions employ AI processes to automate workflows by learning commonly asked questions and integrating HR department responses.
Attributes | Details |
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Study Period | 2018-2030 |
Base Year | 2023 |
Unit | Value (USD Million) |
CAGR | 6.5% |
The rising number of players expected to enter the global market is predicted to enhance the competition level as well as encourage the growth of the overall market in the near future. Players are anticipated to focus on the development of new technology, which is likely to encourage the growth of the global market throughout the forecast period Analyst at AMA Research estimates that Global Players will contribute the maximum growth to Global HR Service Delivery Software market throughout the forecasted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
ADP Vantage HCM (United States), SAP SuccessFactors (Germany), OnBase (Hyland Software) (United States), ServiceNow (United States), Neocase (France), PeopleDoc (United States), CEIPAL (United States), Infor CloudSuite (United States), Talentsoft (France), MHC Software (United States), Oracle (United States) and Onbase (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research coverage are CEIPAL Workforce (United States), Ultimate Software (United States) and Dovetail (United States).
Segmentation Overview
AMA Research has segmented the market of Global HR Service Delivery Software market by Type (Cloud Based and On Premises) and Region.
On the basis of geography, the market of HR Service Delivery Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Organization Size, the sub-segment i.e. SMEs will boost the HR Service Delivery Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Industry Verticals, the sub-segment i.e. BFSI will boost the HR Service Delivery Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Operating System, the sub-segment i.e. Windows will boost the HR Service Delivery Software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Influencing Trend:
Rising The Number of Data-driven Organizations and Application of AI Technology in the HR Service Delivery Software
Market Growth Drivers:
The Growing Complexity in HR Operations and The Increasing Adoption of Advanced Solutions across the Various Industry Verticals
Restraints:
The Growing Cyber Security Threats
Opportunities:
The Upsurging Demand for HR Service Delivery Software from Emerging Economies
Market Leaders and their expansionary development strategies
In December 2023, Factorial, a leading provider of human resources software solutions, today announced its partnership with Cimplx, a provider of human resources and Affordable Care Act (ACA) cloud-based compliance solutions. The pair joins forces to provide a comprehensive suite of payroll and benefits management services to their HR customers via Factorial's unified platform.
In November 2021, Incident IQ, the service management system built for K-12, announces the release of its new HR workflow management software. Featuring tools designed specifically for K-12 Human Resources, HR Service Delivery helps streamline common workflows including onboarding, offboarding, HR support requests
Key Target Audience
HR Service Delivery Software Companies, Potential Investors, Regulatory & Government Bodies, End Users, Downstream Vendors and Others
About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.