About Enterprise social software
Enterprise Social Software (ESS) refers to a social network layer in addition to traditional collaboration tools that enables content sharing, along with other business applications, as well as additional features such as document sharing, wikis, microblogging, shared spaces, and communities. These solutions offer companies several advantages, including increased transparency, better communication of business ideas and information, flexibility and performance, and simplified processes. Enterprise social software is software used in commercial or business organizations. It is used as a communication platform. Access to corporate social software is restricted to only employees or members of the organization. The function of social software includes various editing and authorization tools such as authoring, tags, links, search options, extensions and RSS feeds. It can also be referred to as a combination of collaboration tools and social networking. It offers social connectivity to sales partners, customers, employees, and dealers. The other advantages of enterprise social software are the availability of real-time knowledge sharing, the advancement of knowledge, and awareness of the innovations.
Attributes | Details |
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Study Period | 2018-2030 |
Base Year | 2023 |
Unit | Value (USD Million) |
CAGR | 10.25% |
The companies are now exploring the market by adopting mergers & acquisitions, expansions, investments, new developments in existing products, and collaborations as their preferred strategies. The players are also exploring new geographies and industries through expansions and acquisitions so as to avail a competitive advantage through combined synergies. Analyst at AMA Research estimates that United States Players will contribute the maximum growth to Global Enterprise social software market throughout the forecasted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
Atos (France), Autodesk (United States), SAP (Germany), Google (United States), IBM (United States), Microsoft Corporation (United States), Broadvision (United States), Cisco Systems (United States), Opentext Corporation (Canada), Salesforce (United States) and TIBCO Software (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research coverage are Slack (United States), Zoho Corporation (India) and Others.
Segmentation Overview
AMA Research has segmented the market of Global Enterprise social software market by Type (On-Premises and On-Demand (SaaS)), Application (Small & Medium Enterprises and Large Enterprises) and Region.
On the basis of geography, the market of Enterprise social software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Industry Vertical, the sub-segment i.e. Academia & Government will boost the Enterprise social software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Number of Users, the sub-segment i.e. 0-99 will boost the Enterprise social software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Features, the sub-segment i.e. Data Security will boost the Enterprise social software market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Influencing Trend:
The Need for Increasing Enterprise Productivity, Along With Cost Control Measures and Steady Shift to Comprehensive Suites and Platforms
Market Growth Drivers:
The Rising Need for Enterprise Internetworking Among Employees, Partners, Distributors, Suppliers, The Emergence of Social Networking and Rising Adoption of Social Software by Entrepreneurs
Challenges:
Lack of Knowledge about Enterprise Social Software
Restraints:
The High Cost of Initial Setup Stage and Lack of Tool Integration and Uncertain Methodology
Opportunities:
Growing Demand from the End Users Segment and The Growing Demand for “Social Connectedness,” On a Real-Time Basis
Market Leaders and their expansionary development strategies
In December 2023, Microlise Group announced its latest strategic acquisition of Enterprise Software Systems Limited (ESSL). The acquisition which is subject to CMA approval has strengthen Microlise’s TMS portfolio, further demonstrating its commitment to growth and innovation, and is expected to immediately enhance earnings.
In March 2023, Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the launch of a self-service version of its industry-leading social media management solution Sprinklr Social.
Key Target Audience
Providers of Enterprise social software, End-Users, Potential Investors, Market Research Firms and Others
About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.