Global Chatbot research

Chatbot Comprehensive Study by Type (Menu or Button-based Chatbots, Keyword Recognition Based Chatbots, Contextual Chatbots, Others), Application (Customer Service Assistant, Payments, Order & Booking, Content Delivery, Others), Platform (Web-based, Mobile-based), Industry Vertical (Retail, BFSI, Media and entertainment, Healthcare, Travel & Tourism, E-commerce, Others), Component (Software, Service), Organisation Size (Large Enterprises, Small and Medium Enterprises (SMEs)) Players and Region - Global Market Outlook to 2028

Chatbot Market by XX Submarkets | Forecast Years 2023-2028 | CAGR: 29.5%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Chatbot Market Scope
A chatbot is a trending service where people interact via a chat interface. The chatbot usually responds in a conversational style and carries out actions in response to the conversation. It needs a platform or messaging application to run inside it. Chatbots offer a conversational experience using natural language processing and artificial intelligence to mimic conversations with real people. There are two kinds of chatbots in the market scripted bots and artificial intelligence (AI) bots. An AI bot can automate complex simultaneous communication with multiple users, covering many loosely connected topics. While European consumers seem to love chatbots more than anyone else as the region lags behind the United States in chatbot development.

According to AMA, the Global Chatbot market is expected to see growth rate of 29.5%

Key participants prevalent in the market are challenged to provide ground-breaking offerings, which address changing technologies, business practices, help consumers, and security needs. The existing market environment is observing an intense competition between the key market players for attaining market ascendency via the enhancement of product and quality variation, thereby supporting the growing market amalgamation through strategic initiatives such as mergers, alliances, and acquisitions.The Players having a strong hold in the market are IBM Corporation, eGain Corporation, Amazon Web Services Inc., and Dialogflow. Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Chatbot market throughout the predicted period.

IBM Corporation (United States), eGain Corporation (United States), Amazon Web Services Inc. (United States), Dialogflow (United States), Nuance Communications (United States), Creative Virtual Ltd (United Kingdom), Artificial Solutions Inc. (Sweden), Next IT Corp (United States), [24]7. ai Inc. (United States) and Botsify (Pakistan) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are Chatfuel (United States), Bold360 ai (United States), LiveChat Inc. (Poland), Baidu (China), Kik (Canada), WeChat (China), Babylon Health (United Kingdom) and SRI International (United States).

Segmentation Overview
The study have segmented the market of Global Chatbot market by Type (Menu or Button-based Chatbots, Keyword Recognition Based Chatbots, Contextual Chatbots and Others), by Application (Customer Service Assistant, Payments, Order & Booking, Content Delivery and Others) and Region with country level break-up.

On the basis of geography, the market of Chatbot has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).

Influencing Trend:
Voice Experiences Become Mainstream, Automated Call Centres with AI Technology and Rich Customer Insights

Market Growth Drivers:
Increase in social media penetration owing to the rise in internet connectivity is expected to drive the demand for the chatbot market., Rising Demand for Self-Service, High Processing Speed, Machine Learning Models, and Data Availability and Growing Need for Training and the Necessity for Reducing Operational Cost

Challenges:
Lack of Awareness in Small and Medium Enterprises (SMEs), Data Privacy and Security Issues and Limited User Attention and Viability of Data

Restraints:
High Installation and Maintenance Cost and Lack of Skilled Resources

Opportunities:
Technological Advancements in AI and NLP Chatbots, Increasing Focus on Customer Engagement through Various Channels and Initiatives toward Development of Self-Learning Chatbots

Market Leaders and their Expansionary Development Strategies
In 2016, IBM has acquired XPS, a Watson-based AI chatbot for personal shopping, from software firm Fluid., and In 2018, the European Union has introduced a new law The General Data Protection Regulation (GDPR), a regulation on data protection for European Union citizens. It also applies to the transfer of personal data outside of the EU area. GDPR gives users control over their personal information and whether they want to share or keep their data private. At the beginning of a conversation, the chatbot should provide users with a clear-cut, transparent, distinguishable, and easily accessible form to understand what data is collected, and how it will be used by the bot and organization.
In 2019, Artificial Solutions, the leading specialist in enterprise-strength Conversational AI, has announced Teneo Connectors, a new resource in the company’s development platform that allows chatbots to harness the power of back-office technology to deliver even greater intelligence and capabilities.


Key Target Audience
Chatbot Service Providers, Business Organization, Software Developers and Telecom & IT Firms

About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from the total available market.

Report Objectives / Segmentation Covered

By Type
  • Menu or Button-based Chatbots
  • Keyword Recognition Based Chatbots
  • Contextual Chatbots
  • Others
By Application
  • Customer Service Assistant
  • Payments
  • Order & Booking
  • Content Delivery
  • Others
By Platform
  • Web-based
  • Mobile-based

By Industry Vertical
  • Retail
  • BFSI
  • Media and entertainment
  • Healthcare
  • Travel & Tourism
  • E-commerce
  • Others

By Component
  • Software
  • Service

By Organisation Size
  • Large Enterprises
  • Small and Medium Enterprises (SMEs)

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increase in social media penetration owing to the rise in internet connectivity is expected to drive the demand for the chatbot market.
      • 3.2.2. Rising Demand for Self-Service, High Processing Speed, Machine Learning Models, and Data Availability
      • 3.2.3. Growing Need for Training and the Necessity for Reducing Operational Cost
    • 3.3. Market Challenges
      • 3.3.1. Lack of Awareness in Small and Medium Enterprises (SMEs)
      • 3.3.2. Data Privacy and Security Issues
      • 3.3.3. Limited User Attention and Viability of Data
    • 3.4. Market Trends
      • 3.4.1. Voice Experiences Become Mainstream
      • 3.4.2. Automated Call Centres with AI Technology
      • 3.4.3. Rich Customer Insights
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Chatbot, by Type, Application, Platform, Industry Vertical, Component, Organisation Size and Region (value) (2017-2022)
    • 5.1. Introduction
    • 5.2. Global Chatbot (Value)
      • 5.2.1. Global Chatbot by: Type (Value)
        • 5.2.1.1. Menu or Button-based Chatbots
        • 5.2.1.2. Keyword Recognition Based Chatbots
        • 5.2.1.3. Contextual Chatbots
        • 5.2.1.4. Others
      • 5.2.2. Global Chatbot by: Application (Value)
        • 5.2.2.1. Customer Service Assistant
        • 5.2.2.2. Payments
        • 5.2.2.3. Order & Booking
        • 5.2.2.4. Content Delivery
        • 5.2.2.5. Others
      • 5.2.3. Global Chatbot by: Platform (Value)
        • 5.2.3.1. Web-based
        • 5.2.3.2. Mobile-based
      • 5.2.4. Global Chatbot by: Industry Vertical (Value)
        • 5.2.4.1. Retail
        • 5.2.4.2. BFSI
        • 5.2.4.3. Media and entertainment
        • 5.2.4.4. Healthcare
        • 5.2.4.5. Travel & Tourism
        • 5.2.4.6. E-commerce
        • 5.2.4.7. Others
      • 5.2.5. Global Chatbot by: Component (Value)
        • 5.2.5.1. Software
        • 5.2.5.2. Service
      • 5.2.6. Global Chatbot by: Organisation Size (Value)
        • 5.2.6.1. Large Enterprises
        • 5.2.6.2. Small and Medium Enterprises (SMEs)
      • 5.2.7. Global Chatbot Region
        • 5.2.7.1. South America
          • 5.2.7.1.1. Brazil
          • 5.2.7.1.2. Argentina
          • 5.2.7.1.3. Rest of South America
        • 5.2.7.2. Asia Pacific
          • 5.2.7.2.1. China
          • 5.2.7.2.2. Japan
          • 5.2.7.2.3. India
          • 5.2.7.2.4. South Korea
          • 5.2.7.2.5. Taiwan
          • 5.2.7.2.6. Australia
          • 5.2.7.2.7. Rest of Asia-Pacific
        • 5.2.7.3. Europe
          • 5.2.7.3.1. Germany
          • 5.2.7.3.2. France
          • 5.2.7.3.3. Italy
          • 5.2.7.3.4. United Kingdom
          • 5.2.7.3.5. Netherlands
          • 5.2.7.3.6. Rest of Europe
        • 5.2.7.4. MEA
          • 5.2.7.4.1. Middle East
          • 5.2.7.4.2. Africa
        • 5.2.7.5. North America
          • 5.2.7.5.1. United States
          • 5.2.7.5.2. Canada
          • 5.2.7.5.3. Mexico
  • 6. Chatbot: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2022)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. IBM Corporation (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. EGain Corporation (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Amazon Web Services Inc. (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Dialogflow (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Nuance Communications (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Creative Virtual Ltd (United Kingdom)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Artificial Solutions Inc. (Sweden)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Next IT Corp (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. [24]7. ai Inc. (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Botsify (Pakistan)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Chatbot Sale, by Type, Application, Platform, Industry Vertical, Component, Organisation Size and Region (value) (2023-2028)
    • 7.1. Introduction
    • 7.2. Global Chatbot (Value)
      • 7.2.1. Global Chatbot by: Type (Value)
        • 7.2.1.1. Menu or Button-based Chatbots
        • 7.2.1.2. Keyword Recognition Based Chatbots
        • 7.2.1.3. Contextual Chatbots
        • 7.2.1.4. Others
      • 7.2.2. Global Chatbot by: Application (Value)
        • 7.2.2.1. Customer Service Assistant
        • 7.2.2.2. Payments
        • 7.2.2.3. Order & Booking
        • 7.2.2.4. Content Delivery
        • 7.2.2.5. Others
      • 7.2.3. Global Chatbot by: Platform (Value)
        • 7.2.3.1. Web-based
        • 7.2.3.2. Mobile-based
      • 7.2.4. Global Chatbot by: Industry Vertical (Value)
        • 7.2.4.1. Retail
        • 7.2.4.2. BFSI
        • 7.2.4.3. Media and entertainment
        • 7.2.4.4. Healthcare
        • 7.2.4.5. Travel & Tourism
        • 7.2.4.6. E-commerce
        • 7.2.4.7. Others
      • 7.2.5. Global Chatbot by: Component (Value)
        • 7.2.5.1. Software
        • 7.2.5.2. Service
      • 7.2.6. Global Chatbot by: Organisation Size (Value)
        • 7.2.6.1. Large Enterprises
        • 7.2.6.2. Small and Medium Enterprises (SMEs)
      • 7.2.7. Global Chatbot Region
        • 7.2.7.1. South America
          • 7.2.7.1.1. Brazil
          • 7.2.7.1.2. Argentina
          • 7.2.7.1.3. Rest of South America
        • 7.2.7.2. Asia Pacific
          • 7.2.7.2.1. China
          • 7.2.7.2.2. Japan
          • 7.2.7.2.3. India
          • 7.2.7.2.4. South Korea
          • 7.2.7.2.5. Taiwan
          • 7.2.7.2.6. Australia
          • 7.2.7.2.7. Rest of Asia-Pacific
        • 7.2.7.3. Europe
          • 7.2.7.3.1. Germany
          • 7.2.7.3.2. France
          • 7.2.7.3.3. Italy
          • 7.2.7.3.4. United Kingdom
          • 7.2.7.3.5. Netherlands
          • 7.2.7.3.6. Rest of Europe
        • 7.2.7.4. MEA
          • 7.2.7.4.1. Middle East
          • 7.2.7.4.2. Africa
        • 7.2.7.5. North America
          • 7.2.7.5.1. United States
          • 7.2.7.5.2. Canada
          • 7.2.7.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Chatbot: by Type(USD Million)
  • Table 2. Chatbot Menu or Button-based Chatbots , by Region USD Million (2017-2022)
  • Table 3. Chatbot Keyword Recognition Based Chatbots , by Region USD Million (2017-2022)
  • Table 4. Chatbot Contextual Chatbots , by Region USD Million (2017-2022)
  • Table 5. Chatbot Others , by Region USD Million (2017-2022)
  • Table 6. Chatbot: by Application(USD Million)
  • Table 7. Chatbot Customer Service Assistant , by Region USD Million (2017-2022)
  • Table 8. Chatbot Payments , by Region USD Million (2017-2022)
  • Table 9. Chatbot Order & Booking , by Region USD Million (2017-2022)
  • Table 10. Chatbot Content Delivery , by Region USD Million (2017-2022)
  • Table 11. Chatbot Others , by Region USD Million (2017-2022)
  • Table 12. Chatbot: by Platform(USD Million)
  • Table 13. Chatbot Web-based , by Region USD Million (2017-2022)
  • Table 14. Chatbot Mobile-based , by Region USD Million (2017-2022)
  • Table 15. Chatbot: by Industry Vertical(USD Million)
  • Table 16. Chatbot Retail , by Region USD Million (2017-2022)
  • Table 17. Chatbot BFSI , by Region USD Million (2017-2022)
  • Table 18. Chatbot Media and entertainment , by Region USD Million (2017-2022)
  • Table 19. Chatbot Healthcare , by Region USD Million (2017-2022)
  • Table 20. Chatbot Travel & Tourism , by Region USD Million (2017-2022)
  • Table 21. Chatbot E-commerce , by Region USD Million (2017-2022)
  • Table 22. Chatbot Others , by Region USD Million (2017-2022)
  • Table 23. Chatbot: by Component(USD Million)
  • Table 24. Chatbot Software , by Region USD Million (2017-2022)
  • Table 25. Chatbot Service , by Region USD Million (2017-2022)
  • Table 26. Chatbot: by Organisation Size(USD Million)
  • Table 27. Chatbot Large Enterprises , by Region USD Million (2017-2022)
  • Table 28. Chatbot Small and Medium Enterprises (SMEs) , by Region USD Million (2017-2022)
  • Table 29. South America Chatbot, by Country USD Million (2017-2022)
  • Table 30. South America Chatbot, by Type USD Million (2017-2022)
  • Table 31. South America Chatbot, by Application USD Million (2017-2022)
  • Table 32. South America Chatbot, by Platform USD Million (2017-2022)
  • Table 33. South America Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 34. South America Chatbot, by Component USD Million (2017-2022)
  • Table 35. South America Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 36. Brazil Chatbot, by Type USD Million (2017-2022)
  • Table 37. Brazil Chatbot, by Application USD Million (2017-2022)
  • Table 38. Brazil Chatbot, by Platform USD Million (2017-2022)
  • Table 39. Brazil Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 40. Brazil Chatbot, by Component USD Million (2017-2022)
  • Table 41. Brazil Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 42. Argentina Chatbot, by Type USD Million (2017-2022)
  • Table 43. Argentina Chatbot, by Application USD Million (2017-2022)
  • Table 44. Argentina Chatbot, by Platform USD Million (2017-2022)
  • Table 45. Argentina Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 46. Argentina Chatbot, by Component USD Million (2017-2022)
  • Table 47. Argentina Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 48. Rest of South America Chatbot, by Type USD Million (2017-2022)
  • Table 49. Rest of South America Chatbot, by Application USD Million (2017-2022)
  • Table 50. Rest of South America Chatbot, by Platform USD Million (2017-2022)
  • Table 51. Rest of South America Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 52. Rest of South America Chatbot, by Component USD Million (2017-2022)
  • Table 53. Rest of South America Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 54. Asia Pacific Chatbot, by Country USD Million (2017-2022)
  • Table 55. Asia Pacific Chatbot, by Type USD Million (2017-2022)
  • Table 56. Asia Pacific Chatbot, by Application USD Million (2017-2022)
  • Table 57. Asia Pacific Chatbot, by Platform USD Million (2017-2022)
  • Table 58. Asia Pacific Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 59. Asia Pacific Chatbot, by Component USD Million (2017-2022)
  • Table 60. Asia Pacific Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 61. China Chatbot, by Type USD Million (2017-2022)
  • Table 62. China Chatbot, by Application USD Million (2017-2022)
  • Table 63. China Chatbot, by Platform USD Million (2017-2022)
  • Table 64. China Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 65. China Chatbot, by Component USD Million (2017-2022)
  • Table 66. China Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 67. Japan Chatbot, by Type USD Million (2017-2022)
  • Table 68. Japan Chatbot, by Application USD Million (2017-2022)
  • Table 69. Japan Chatbot, by Platform USD Million (2017-2022)
  • Table 70. Japan Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 71. Japan Chatbot, by Component USD Million (2017-2022)
  • Table 72. Japan Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 73. India Chatbot, by Type USD Million (2017-2022)
  • Table 74. India Chatbot, by Application USD Million (2017-2022)
  • Table 75. India Chatbot, by Platform USD Million (2017-2022)
  • Table 76. India Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 77. India Chatbot, by Component USD Million (2017-2022)
  • Table 78. India Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 79. South Korea Chatbot, by Type USD Million (2017-2022)
  • Table 80. South Korea Chatbot, by Application USD Million (2017-2022)
  • Table 81. South Korea Chatbot, by Platform USD Million (2017-2022)
  • Table 82. South Korea Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 83. South Korea Chatbot, by Component USD Million (2017-2022)
  • Table 84. South Korea Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 85. Taiwan Chatbot, by Type USD Million (2017-2022)
  • Table 86. Taiwan Chatbot, by Application USD Million (2017-2022)
  • Table 87. Taiwan Chatbot, by Platform USD Million (2017-2022)
  • Table 88. Taiwan Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 89. Taiwan Chatbot, by Component USD Million (2017-2022)
  • Table 90. Taiwan Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 91. Australia Chatbot, by Type USD Million (2017-2022)
  • Table 92. Australia Chatbot, by Application USD Million (2017-2022)
  • Table 93. Australia Chatbot, by Platform USD Million (2017-2022)
  • Table 94. Australia Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 95. Australia Chatbot, by Component USD Million (2017-2022)
  • Table 96. Australia Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 97. Rest of Asia-Pacific Chatbot, by Type USD Million (2017-2022)
  • Table 98. Rest of Asia-Pacific Chatbot, by Application USD Million (2017-2022)
  • Table 99. Rest of Asia-Pacific Chatbot, by Platform USD Million (2017-2022)
  • Table 100. Rest of Asia-Pacific Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 101. Rest of Asia-Pacific Chatbot, by Component USD Million (2017-2022)
  • Table 102. Rest of Asia-Pacific Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 103. Europe Chatbot, by Country USD Million (2017-2022)
  • Table 104. Europe Chatbot, by Type USD Million (2017-2022)
  • Table 105. Europe Chatbot, by Application USD Million (2017-2022)
  • Table 106. Europe Chatbot, by Platform USD Million (2017-2022)
  • Table 107. Europe Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 108. Europe Chatbot, by Component USD Million (2017-2022)
  • Table 109. Europe Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 110. Germany Chatbot, by Type USD Million (2017-2022)
  • Table 111. Germany Chatbot, by Application USD Million (2017-2022)
  • Table 112. Germany Chatbot, by Platform USD Million (2017-2022)
  • Table 113. Germany Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 114. Germany Chatbot, by Component USD Million (2017-2022)
  • Table 115. Germany Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 116. France Chatbot, by Type USD Million (2017-2022)
  • Table 117. France Chatbot, by Application USD Million (2017-2022)
  • Table 118. France Chatbot, by Platform USD Million (2017-2022)
  • Table 119. France Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 120. France Chatbot, by Component USD Million (2017-2022)
  • Table 121. France Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 122. Italy Chatbot, by Type USD Million (2017-2022)
  • Table 123. Italy Chatbot, by Application USD Million (2017-2022)
  • Table 124. Italy Chatbot, by Platform USD Million (2017-2022)
  • Table 125. Italy Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 126. Italy Chatbot, by Component USD Million (2017-2022)
  • Table 127. Italy Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 128. United Kingdom Chatbot, by Type USD Million (2017-2022)
  • Table 129. United Kingdom Chatbot, by Application USD Million (2017-2022)
  • Table 130. United Kingdom Chatbot, by Platform USD Million (2017-2022)
  • Table 131. United Kingdom Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 132. United Kingdom Chatbot, by Component USD Million (2017-2022)
  • Table 133. United Kingdom Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 134. Netherlands Chatbot, by Type USD Million (2017-2022)
  • Table 135. Netherlands Chatbot, by Application USD Million (2017-2022)
  • Table 136. Netherlands Chatbot, by Platform USD Million (2017-2022)
  • Table 137. Netherlands Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 138. Netherlands Chatbot, by Component USD Million (2017-2022)
  • Table 139. Netherlands Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 140. Rest of Europe Chatbot, by Type USD Million (2017-2022)
  • Table 141. Rest of Europe Chatbot, by Application USD Million (2017-2022)
  • Table 142. Rest of Europe Chatbot, by Platform USD Million (2017-2022)
  • Table 143. Rest of Europe Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 144. Rest of Europe Chatbot, by Component USD Million (2017-2022)
  • Table 145. Rest of Europe Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 146. MEA Chatbot, by Country USD Million (2017-2022)
  • Table 147. MEA Chatbot, by Type USD Million (2017-2022)
  • Table 148. MEA Chatbot, by Application USD Million (2017-2022)
  • Table 149. MEA Chatbot, by Platform USD Million (2017-2022)
  • Table 150. MEA Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 151. MEA Chatbot, by Component USD Million (2017-2022)
  • Table 152. MEA Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 153. Middle East Chatbot, by Type USD Million (2017-2022)
  • Table 154. Middle East Chatbot, by Application USD Million (2017-2022)
  • Table 155. Middle East Chatbot, by Platform USD Million (2017-2022)
  • Table 156. Middle East Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 157. Middle East Chatbot, by Component USD Million (2017-2022)
  • Table 158. Middle East Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 159. Africa Chatbot, by Type USD Million (2017-2022)
  • Table 160. Africa Chatbot, by Application USD Million (2017-2022)
  • Table 161. Africa Chatbot, by Platform USD Million (2017-2022)
  • Table 162. Africa Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 163. Africa Chatbot, by Component USD Million (2017-2022)
  • Table 164. Africa Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 165. North America Chatbot, by Country USD Million (2017-2022)
  • Table 166. North America Chatbot, by Type USD Million (2017-2022)
  • Table 167. North America Chatbot, by Application USD Million (2017-2022)
  • Table 168. North America Chatbot, by Platform USD Million (2017-2022)
  • Table 169. North America Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 170. North America Chatbot, by Component USD Million (2017-2022)
  • Table 171. North America Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 172. United States Chatbot, by Type USD Million (2017-2022)
  • Table 173. United States Chatbot, by Application USD Million (2017-2022)
  • Table 174. United States Chatbot, by Platform USD Million (2017-2022)
  • Table 175. United States Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 176. United States Chatbot, by Component USD Million (2017-2022)
  • Table 177. United States Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 178. Canada Chatbot, by Type USD Million (2017-2022)
  • Table 179. Canada Chatbot, by Application USD Million (2017-2022)
  • Table 180. Canada Chatbot, by Platform USD Million (2017-2022)
  • Table 181. Canada Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 182. Canada Chatbot, by Component USD Million (2017-2022)
  • Table 183. Canada Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 184. Mexico Chatbot, by Type USD Million (2017-2022)
  • Table 185. Mexico Chatbot, by Application USD Million (2017-2022)
  • Table 186. Mexico Chatbot, by Platform USD Million (2017-2022)
  • Table 187. Mexico Chatbot, by Industry Vertical USD Million (2017-2022)
  • Table 188. Mexico Chatbot, by Component USD Million (2017-2022)
  • Table 189. Mexico Chatbot, by Organisation Size USD Million (2017-2022)
  • Table 190. Company Basic Information, Sales Area and Its Competitors
  • Table 191. Company Basic Information, Sales Area and Its Competitors
  • Table 192. Company Basic Information, Sales Area and Its Competitors
  • Table 193. Company Basic Information, Sales Area and Its Competitors
  • Table 194. Company Basic Information, Sales Area and Its Competitors
  • Table 195. Company Basic Information, Sales Area and Its Competitors
  • Table 196. Company Basic Information, Sales Area and Its Competitors
  • Table 197. Company Basic Information, Sales Area and Its Competitors
  • Table 198. Company Basic Information, Sales Area and Its Competitors
  • Table 199. Company Basic Information, Sales Area and Its Competitors
  • Table 200. Chatbot: by Type(USD Million)
  • Table 201. Chatbot Menu or Button-based Chatbots , by Region USD Million (2023-2028)
  • Table 202. Chatbot Keyword Recognition Based Chatbots , by Region USD Million (2023-2028)
  • Table 203. Chatbot Contextual Chatbots , by Region USD Million (2023-2028)
  • Table 204. Chatbot Others , by Region USD Million (2023-2028)
  • Table 205. Chatbot: by Application(USD Million)
  • Table 206. Chatbot Customer Service Assistant , by Region USD Million (2023-2028)
  • Table 207. Chatbot Payments , by Region USD Million (2023-2028)
  • Table 208. Chatbot Order & Booking , by Region USD Million (2023-2028)
  • Table 209. Chatbot Content Delivery , by Region USD Million (2023-2028)
  • Table 210. Chatbot Others , by Region USD Million (2023-2028)
  • Table 211. Chatbot: by Platform(USD Million)
  • Table 212. Chatbot Web-based , by Region USD Million (2023-2028)
  • Table 213. Chatbot Mobile-based , by Region USD Million (2023-2028)
  • Table 214. Chatbot: by Industry Vertical(USD Million)
  • Table 215. Chatbot Retail , by Region USD Million (2023-2028)
  • Table 216. Chatbot BFSI , by Region USD Million (2023-2028)
  • Table 217. Chatbot Media and entertainment , by Region USD Million (2023-2028)
  • Table 218. Chatbot Healthcare , by Region USD Million (2023-2028)
  • Table 219. Chatbot Travel & Tourism , by Region USD Million (2023-2028)
  • Table 220. Chatbot E-commerce , by Region USD Million (2023-2028)
  • Table 221. Chatbot Others , by Region USD Million (2023-2028)
  • Table 222. Chatbot: by Component(USD Million)
  • Table 223. Chatbot Software , by Region USD Million (2023-2028)
  • Table 224. Chatbot Service , by Region USD Million (2023-2028)
  • Table 225. Chatbot: by Organisation Size(USD Million)
  • Table 226. Chatbot Large Enterprises , by Region USD Million (2023-2028)
  • Table 227. Chatbot Small and Medium Enterprises (SMEs) , by Region USD Million (2023-2028)
  • Table 228. South America Chatbot, by Country USD Million (2023-2028)
  • Table 229. South America Chatbot, by Type USD Million (2023-2028)
  • Table 230. South America Chatbot, by Application USD Million (2023-2028)
  • Table 231. South America Chatbot, by Platform USD Million (2023-2028)
  • Table 232. South America Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 233. South America Chatbot, by Component USD Million (2023-2028)
  • Table 234. South America Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 235. Brazil Chatbot, by Type USD Million (2023-2028)
  • Table 236. Brazil Chatbot, by Application USD Million (2023-2028)
  • Table 237. Brazil Chatbot, by Platform USD Million (2023-2028)
  • Table 238. Brazil Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 239. Brazil Chatbot, by Component USD Million (2023-2028)
  • Table 240. Brazil Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 241. Argentina Chatbot, by Type USD Million (2023-2028)
  • Table 242. Argentina Chatbot, by Application USD Million (2023-2028)
  • Table 243. Argentina Chatbot, by Platform USD Million (2023-2028)
  • Table 244. Argentina Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 245. Argentina Chatbot, by Component USD Million (2023-2028)
  • Table 246. Argentina Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 247. Rest of South America Chatbot, by Type USD Million (2023-2028)
  • Table 248. Rest of South America Chatbot, by Application USD Million (2023-2028)
  • Table 249. Rest of South America Chatbot, by Platform USD Million (2023-2028)
  • Table 250. Rest of South America Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 251. Rest of South America Chatbot, by Component USD Million (2023-2028)
  • Table 252. Rest of South America Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 253. Asia Pacific Chatbot, by Country USD Million (2023-2028)
  • Table 254. Asia Pacific Chatbot, by Type USD Million (2023-2028)
  • Table 255. Asia Pacific Chatbot, by Application USD Million (2023-2028)
  • Table 256. Asia Pacific Chatbot, by Platform USD Million (2023-2028)
  • Table 257. Asia Pacific Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 258. Asia Pacific Chatbot, by Component USD Million (2023-2028)
  • Table 259. Asia Pacific Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 260. China Chatbot, by Type USD Million (2023-2028)
  • Table 261. China Chatbot, by Application USD Million (2023-2028)
  • Table 262. China Chatbot, by Platform USD Million (2023-2028)
  • Table 263. China Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 264. China Chatbot, by Component USD Million (2023-2028)
  • Table 265. China Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 266. Japan Chatbot, by Type USD Million (2023-2028)
  • Table 267. Japan Chatbot, by Application USD Million (2023-2028)
  • Table 268. Japan Chatbot, by Platform USD Million (2023-2028)
  • Table 269. Japan Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 270. Japan Chatbot, by Component USD Million (2023-2028)
  • Table 271. Japan Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 272. India Chatbot, by Type USD Million (2023-2028)
  • Table 273. India Chatbot, by Application USD Million (2023-2028)
  • Table 274. India Chatbot, by Platform USD Million (2023-2028)
  • Table 275. India Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 276. India Chatbot, by Component USD Million (2023-2028)
  • Table 277. India Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 278. South Korea Chatbot, by Type USD Million (2023-2028)
  • Table 279. South Korea Chatbot, by Application USD Million (2023-2028)
  • Table 280. South Korea Chatbot, by Platform USD Million (2023-2028)
  • Table 281. South Korea Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 282. South Korea Chatbot, by Component USD Million (2023-2028)
  • Table 283. South Korea Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 284. Taiwan Chatbot, by Type USD Million (2023-2028)
  • Table 285. Taiwan Chatbot, by Application USD Million (2023-2028)
  • Table 286. Taiwan Chatbot, by Platform USD Million (2023-2028)
  • Table 287. Taiwan Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 288. Taiwan Chatbot, by Component USD Million (2023-2028)
  • Table 289. Taiwan Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 290. Australia Chatbot, by Type USD Million (2023-2028)
  • Table 291. Australia Chatbot, by Application USD Million (2023-2028)
  • Table 292. Australia Chatbot, by Platform USD Million (2023-2028)
  • Table 293. Australia Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 294. Australia Chatbot, by Component USD Million (2023-2028)
  • Table 295. Australia Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 296. Rest of Asia-Pacific Chatbot, by Type USD Million (2023-2028)
  • Table 297. Rest of Asia-Pacific Chatbot, by Application USD Million (2023-2028)
  • Table 298. Rest of Asia-Pacific Chatbot, by Platform USD Million (2023-2028)
  • Table 299. Rest of Asia-Pacific Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 300. Rest of Asia-Pacific Chatbot, by Component USD Million (2023-2028)
  • Table 301. Rest of Asia-Pacific Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 302. Europe Chatbot, by Country USD Million (2023-2028)
  • Table 303. Europe Chatbot, by Type USD Million (2023-2028)
  • Table 304. Europe Chatbot, by Application USD Million (2023-2028)
  • Table 305. Europe Chatbot, by Platform USD Million (2023-2028)
  • Table 306. Europe Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 307. Europe Chatbot, by Component USD Million (2023-2028)
  • Table 308. Europe Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 309. Germany Chatbot, by Type USD Million (2023-2028)
  • Table 310. Germany Chatbot, by Application USD Million (2023-2028)
  • Table 311. Germany Chatbot, by Platform USD Million (2023-2028)
  • Table 312. Germany Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 313. Germany Chatbot, by Component USD Million (2023-2028)
  • Table 314. Germany Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 315. France Chatbot, by Type USD Million (2023-2028)
  • Table 316. France Chatbot, by Application USD Million (2023-2028)
  • Table 317. France Chatbot, by Platform USD Million (2023-2028)
  • Table 318. France Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 319. France Chatbot, by Component USD Million (2023-2028)
  • Table 320. France Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 321. Italy Chatbot, by Type USD Million (2023-2028)
  • Table 322. Italy Chatbot, by Application USD Million (2023-2028)
  • Table 323. Italy Chatbot, by Platform USD Million (2023-2028)
  • Table 324. Italy Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 325. Italy Chatbot, by Component USD Million (2023-2028)
  • Table 326. Italy Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 327. United Kingdom Chatbot, by Type USD Million (2023-2028)
  • Table 328. United Kingdom Chatbot, by Application USD Million (2023-2028)
  • Table 329. United Kingdom Chatbot, by Platform USD Million (2023-2028)
  • Table 330. United Kingdom Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 331. United Kingdom Chatbot, by Component USD Million (2023-2028)
  • Table 332. United Kingdom Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 333. Netherlands Chatbot, by Type USD Million (2023-2028)
  • Table 334. Netherlands Chatbot, by Application USD Million (2023-2028)
  • Table 335. Netherlands Chatbot, by Platform USD Million (2023-2028)
  • Table 336. Netherlands Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 337. Netherlands Chatbot, by Component USD Million (2023-2028)
  • Table 338. Netherlands Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 339. Rest of Europe Chatbot, by Type USD Million (2023-2028)
  • Table 340. Rest of Europe Chatbot, by Application USD Million (2023-2028)
  • Table 341. Rest of Europe Chatbot, by Platform USD Million (2023-2028)
  • Table 342. Rest of Europe Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 343. Rest of Europe Chatbot, by Component USD Million (2023-2028)
  • Table 344. Rest of Europe Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 345. MEA Chatbot, by Country USD Million (2023-2028)
  • Table 346. MEA Chatbot, by Type USD Million (2023-2028)
  • Table 347. MEA Chatbot, by Application USD Million (2023-2028)
  • Table 348. MEA Chatbot, by Platform USD Million (2023-2028)
  • Table 349. MEA Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 350. MEA Chatbot, by Component USD Million (2023-2028)
  • Table 351. MEA Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 352. Middle East Chatbot, by Type USD Million (2023-2028)
  • Table 353. Middle East Chatbot, by Application USD Million (2023-2028)
  • Table 354. Middle East Chatbot, by Platform USD Million (2023-2028)
  • Table 355. Middle East Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 356. Middle East Chatbot, by Component USD Million (2023-2028)
  • Table 357. Middle East Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 358. Africa Chatbot, by Type USD Million (2023-2028)
  • Table 359. Africa Chatbot, by Application USD Million (2023-2028)
  • Table 360. Africa Chatbot, by Platform USD Million (2023-2028)
  • Table 361. Africa Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 362. Africa Chatbot, by Component USD Million (2023-2028)
  • Table 363. Africa Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 364. North America Chatbot, by Country USD Million (2023-2028)
  • Table 365. North America Chatbot, by Type USD Million (2023-2028)
  • Table 366. North America Chatbot, by Application USD Million (2023-2028)
  • Table 367. North America Chatbot, by Platform USD Million (2023-2028)
  • Table 368. North America Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 369. North America Chatbot, by Component USD Million (2023-2028)
  • Table 370. North America Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 371. United States Chatbot, by Type USD Million (2023-2028)
  • Table 372. United States Chatbot, by Application USD Million (2023-2028)
  • Table 373. United States Chatbot, by Platform USD Million (2023-2028)
  • Table 374. United States Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 375. United States Chatbot, by Component USD Million (2023-2028)
  • Table 376. United States Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 377. Canada Chatbot, by Type USD Million (2023-2028)
  • Table 378. Canada Chatbot, by Application USD Million (2023-2028)
  • Table 379. Canada Chatbot, by Platform USD Million (2023-2028)
  • Table 380. Canada Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 381. Canada Chatbot, by Component USD Million (2023-2028)
  • Table 382. Canada Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 383. Mexico Chatbot, by Type USD Million (2023-2028)
  • Table 384. Mexico Chatbot, by Application USD Million (2023-2028)
  • Table 385. Mexico Chatbot, by Platform USD Million (2023-2028)
  • Table 386. Mexico Chatbot, by Industry Vertical USD Million (2023-2028)
  • Table 387. Mexico Chatbot, by Component USD Million (2023-2028)
  • Table 388. Mexico Chatbot, by Organisation Size USD Million (2023-2028)
  • Table 389. Research Programs/Design for This Report
  • Table 390. Key Data Information from Secondary Sources
  • Table 391. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Chatbot: by Type USD Million (2017-2022)
  • Figure 5. Global Chatbot: by Application USD Million (2017-2022)
  • Figure 6. Global Chatbot: by Platform USD Million (2017-2022)
  • Figure 7. Global Chatbot: by Industry Vertical USD Million (2017-2022)
  • Figure 8. Global Chatbot: by Component USD Million (2017-2022)
  • Figure 9. Global Chatbot: by Organisation Size USD Million (2017-2022)
  • Figure 10. South America Chatbot Share (%), by Country
  • Figure 11. Asia Pacific Chatbot Share (%), by Country
  • Figure 12. Europe Chatbot Share (%), by Country
  • Figure 13. MEA Chatbot Share (%), by Country
  • Figure 14. North America Chatbot Share (%), by Country
  • Figure 15. Global Chatbot share by Players 2022 (%)
  • Figure 16. Global Chatbot share by Players (Top 3) 2022(%)
  • Figure 17. Global Chatbot share by Players (Top 5) 2022(%)
  • Figure 18. BCG Matrix for key Companies
  • Figure 19. IBM Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 20. IBM Corporation (United States) Revenue: by Geography 2022
  • Figure 21. EGain Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 22. EGain Corporation (United States) Revenue: by Geography 2022
  • Figure 23. Amazon Web Services Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 24. Amazon Web Services Inc. (United States) Revenue: by Geography 2022
  • Figure 25. Dialogflow (United States) Revenue, Net Income and Gross profit
  • Figure 26. Dialogflow (United States) Revenue: by Geography 2022
  • Figure 27. Nuance Communications (United States) Revenue, Net Income and Gross profit
  • Figure 28. Nuance Communications (United States) Revenue: by Geography 2022
  • Figure 29. Creative Virtual Ltd (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 30. Creative Virtual Ltd (United Kingdom) Revenue: by Geography 2022
  • Figure 31. Artificial Solutions Inc. (Sweden) Revenue, Net Income and Gross profit
  • Figure 32. Artificial Solutions Inc. (Sweden) Revenue: by Geography 2022
  • Figure 33. Next IT Corp (United States) Revenue, Net Income and Gross profit
  • Figure 34. Next IT Corp (United States) Revenue: by Geography 2022
  • Figure 35. [24]7. ai Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 36. [24]7. ai Inc. (United States) Revenue: by Geography 2022
  • Figure 37. Botsify (Pakistan) Revenue, Net Income and Gross profit
  • Figure 38. Botsify (Pakistan) Revenue: by Geography 2022
  • Figure 39. Global Chatbot: by Type USD Million (2023-2028)
  • Figure 40. Global Chatbot: by Application USD Million (2023-2028)
  • Figure 41. Global Chatbot: by Platform USD Million (2023-2028)
  • Figure 42. Global Chatbot: by Industry Vertical USD Million (2023-2028)
  • Figure 43. Global Chatbot: by Component USD Million (2023-2028)
  • Figure 44. Global Chatbot: by Organisation Size USD Million (2023-2028)
  • Figure 45. South America Chatbot Share (%), by Country
  • Figure 46. Asia Pacific Chatbot Share (%), by Country
  • Figure 47. Europe Chatbot Share (%), by Country
  • Figure 48. MEA Chatbot Share (%), by Country
  • Figure 49. North America Chatbot Share (%), by Country
List of companies from research coverage that are profiled in the study
  • IBM Corporation (United States)
  • eGain Corporation (United States)
  • Amazon Web Services Inc. (United States)
  • Dialogflow (United States)
  • Nuance Communications (United States)
  • Creative Virtual Ltd (United Kingdom)
  • Artificial Solutions Inc. (Sweden)
  • Next IT Corp (United States)
  • [24]7. ai Inc. (United States)
  • Botsify (Pakistan)
Additional players considered in the study are as follows:
Chatfuel (United States) , Bold360 ai (United States) , LiveChat Inc. (Poland) , Baidu (China) , Kik (Canada) , WeChat (China) , Babylon Health (United Kingdom) , SRI International (United States)
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May 2023 228 Pages 81 Tables Base Year: 2022 Coverage: 15+ Companies; 18 Countries

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