Global Cloud Unified Communications System Market Overview:
Cloud-based unified communications (UC) is also called UC as a service (UCaaS). UCC or Unified communication and collaboration is the service which delivers multiple communication methods. Such as Business phone system, Voicemail, Instant message, Chat, Fax, Conference call Bridge, Video conferencing, IVR, etc. Unified communication System providers are also capable of integrating e-mail, web applications, social media, and business tools on the cloud. New features like Artificial Intelligence/Machine Learning software promises to make UC platforms even more effective and in turn are driving the Global Cloud Unified Computing System Market. Some of the players profiled in the study are AT&T Inc. (United States), Bell Canada (Canada), Broadview Networks (United States), Comcast Corporation (United States), Fonality Inc. (United States), Fuze, Inc. (United States), LogMeln, Inc. (United States), MegaPath (United States), ShoreTel, Inc. (United States), Star2Star (United States), TDS Telecom (United States), Verizon Communications (United States) and Metaswitch Networks (United Kingdom).
On the basis of geography, the market of Cloud Unified Communications System has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Services, the sub-segment i.e. Enterprise-wide messaging will boost the Cloud Unified Communications System market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Market Growth Drivers
- Evolution of Virtualized Computer System Enabling Greater Scalability and Flexibility
- Ease of Management of Cloud-Based Services
- Growing Market in Enterprise Communication Market
- Rising Penetration of Smartphones and Large-Scale Investments
Influencing Trend
- Improving Customer Satisfaction and Interaction
- AI (Artificial Intelligence)/machine Learning Software in both B2C and B2B Communications.
Restraints
- High-Cost Factor Associated with UC as a services (UCaaS) system
- Hyper-Converged Networks
Opportunities
- Focus of IT Organizations to Produce Revenue Generating Projects
Challenges
- Greater Complexity Associated with Cloud Unified Communications System
- Interoperability Among the Manufacturers
Key Market Developments:
In January 2019, Cloud native communications software leader Metaswitch announced MaX UC, an in-network, mobile native UC&C solution designed from the ground up to deliver a seamless mobile experience. MaX UC addresses the most pressing problem for mobile business communications users, low adoption of the mobile UC app, leading to reduced enterprise productivity and lack of compliance with regulatory and IT security policies.
The Global Cloud Unified Communication System market is fragmented with numerous manufacturers. Larger companies might rely on multiple vendors whose cloud platforms might not be easily integrated. Managed Service Providers are helping to manage disparate cloud communication platforms to help companies get the most benefits out of their Unified Communication investments.
Target Audience:
Cloud Unified Communication System Manufacturers, IT manufacturers, Government and Regulatory Bodies, Potential Investors, Downstream Vendors, Industry Associations and Marketing Firms
Major Objectives Focused through this Study
To define, describe, and forecast the Global Cloud Unified Communications System market on the basis of product [Telephony, Unified Messaging, Conferencing and Collaboration Platforms] , application [Enterprises, Education, Government, Healthcare and Others], key regions and end user
To provide in-depth information regarding major influencing factors affecting the growth of the market (trends, drivers, restraints, opportunities, and industry-centric and regional challenges)
To strategically analyse the micro-markets and important business segments with respect to individual growth drivers , market trends and potential, and historical contributions to the total market
Identifying the opportunities in the market for key stakeholders and detailing the competitive landscape for market leaders
To provide market size for various segments of the Cloud Unified Communications System market with respect to major geographies, namely, South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico)
To strategically profile the key players and analyzing their market shares and core competencies in the Cloud Unified Communications System industry
To track key developments such as product launches, expansions, agreements, partnerships, mergers & acquisitions, and R&D activities that are key factors in shaping the market
Available Customization:
Data related to EXIM [Export- Import], production & consumption by country or regional level break-up can be provided based on client request**. Additionally, the Players which are also part of the research are Mitel Networks Corporation (Canada), Nextiva (United States), NWN Corporation (United States) and RingCentral (United States).
** Confirmation on availability of data would be informed prior purchase
While framing the research framework, major and emerging players operating in the Cloud Unified Communications System market in various regions have been profiled, and their offerings, geographic footprints, and distribution/sales channels have been analysed through in-depth discussions. The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, analyst team keeps preparing set of questionnaires and after getting appointee list; the target audience are then tapped and segregated with various mediums and channels that are feasible for making connection that includes email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey etc.