What is Knowledge Management Market Scope?
Knowledge management is organized management of an organization’s knowledge assets for generating value and meeting tactical and strategic requirements. Which consists of initiatives, processes, strategies, and systems to enhance the creation of knowledge. The Knowledge Management framework is defined as a combination of people, process, technology, and governance.
Attributes | Details |
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Study Period | 2017-2027 |
Base Year | 2021 |
Forecast Period | 2022-2027 |
Historical Period | 2017-2021 |
Unit | Value (USD Million) |
Customization Scope | Avail customization with purchase of this report. Add or modify country, region & or narrow down segments in the final scope subject to feasibility |
The Knowledge Management market study is being classified by Type (Knowledge Management Process, Knowledge Management Systems, Knowledge Management Mechanisms and Technologies and Knowledge Management Infrastructure), by Application (SME and Large Enterprise) and major geographies with country level break-up.
The market is fragmented by key vendors who are focusing on production technologies, improving efficiency and shelf life. Growth opportunities can be captured by tracking the ongoing process improvement and financial flexibility to invest in optimal strategies. Analysts at AMA predicts that Players from United States will contribute to the maximum growth of Global Knowledge Management market throughout the predicted period.
Zendesk (United States), ProProfs (United States), Zoho Corporation (United States), CallidusCloud (United States), Bloomfire (United States), Accenture (Ireland), Chadha Software Technologies (India), ComAround (Sweden), ServiceNow (United States), Akumina (United States) and Atlassian (Australia) are some of the key players profiled in the study. Additionally, the Players which are also part of the research are AccessData (United States), MindTouch (united States), Knosys (Australia), Nuance Communications (United States), Pingar (New Zealand), Empolis (Germany), Verint Systems (United States) and Extensis (United States).
Segmentation Analysis
Analyst at AMA have segmented the market study of Global Knowledge Management market by Type, Application and Region.
On the basis of geography, the market of Knowledge Management has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
Market Influencers and their development strategies
Last year Serviceware announced the acquisition of SABIO GmbH to integrate knowledge management capabilities into its platform. This acquisition helps in enhance service wares ESM platform for open cross-selling opportunities, especially national and international scale.
In 2019 Zendesk announced the expansion of Answer Bot across all mobile and web channels, the support provided to consumers with AI-powered self-service. The company announced new capabilities for its knowledge management products.
Influencing Market Trend
Market Drivers
- Increasing domain complexity
- Accelerating market volatility
- Intensified speed of responsiveness
- Diminishing individual experience
Opportunities
- The growing need for better and faster decision-making in the financial industry
Restraints
- Information/communication technology restraints
Challenges
- Lack of shared understanding in organizations business model
- Lack of ownership of the problem
Key Target Audience
Venture Capitalists and Private Equity Firms, New Entrants/Investors, Analysts and Strategic Business Planners, Knowledge Management Service Providers, Government Regulatory and Research Organizations and End-Use Industries
Customization available in this Study:
The Study can be customized to meet your requirements. Please connect with our representative, who will ensure you get a report that suits your needs.
To compete effectively, companies also require quantitative estimates of the future growth and qualitative nature of the market. AMA Research features not just specific market sizing estimates, but also include significant value-added commentary on Technological Trends and Innovations, Regulatory Policies, Market Maturity Indicators, Market Share Movements, New Entrants into the Market & Entry/Exit Barriers, Consumer Demographics, Supporting Company Financial and Cash Flow Planning, Open Up New Markets , To Seize Powerful Market Opportunities, Key Decision in Planning and to Further Expand Market Share, Identify Key Business Segments, Market Proposition & Gap Analysis.