OSS BSS software Market Scope
Operations support system (OSS) is a software which operate a telecom network and maintain a customer services. It comprises specialized software, which is traditionally used by network planners, support, operations and engineering teams in the service provider. Business support system (BSS) is a software application that supports various customer activities including customer relationship management (CRM), order management, billing and call center automation. Moreover, the relationship between OSS and BSS is simple, where OSS usually passes numerous service orders and also supplies service assurance information to the BSS. Additionally, BSS focuses on managing the business aspects associated with the telecommunications network to secure revenue and maintain quality, while also supporting various business functions such as marketing, product offerings, sales, contracting, and delivery of goods and services. Together with OSS, BSS is used to support various end-to-end telecommunication services.
According to AMA, the Global OSS BSS software market is expected to see growth rate of 11.5%The Players having a strong hold in the market are AMDOCS Ericsson Huawei Technologies Netcracker Technology Corporation. Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global OSS BSS software market throughout the predicted period.
AMDOCS (United States), Ericsson (Sweden), Huawei Technologies (China), Netcracker Technology Corporation (United States), Redknee (Canada), Accenture (Ireland), Aria Systems (United States), Cerillion (United Kingdom), Comarch (Poland), Comptel (Finland), CSG International (United States), Sterlite Technologies Limited (India), Global Convergence Solutions (United States), Hewlett Packard Enterprise Development (United States), Hitachi Data Systems (United States) and Oracle (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are SAP (Germany), Sigma Systems (Canada), Subex Limited (India) and Wipro (India).
Segmentation Overview
The study have segmented the market of Global OSS BSS software market by Type (OSS Software and BSS Software), by Application (BFSI, IT & Telecom, Media & Entertainment and Others) and Region with country level break-up.
On the basis of geography, the market of OSS BSS software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
Influencing Trend:
Outsourcing OSS BSS Design and Development to Managed Service Providers and Rising Demand for Customized OSS-BSS Software
Market Growth Drivers:
Increasing Adoption of Cloud-Based BSS, Surging in Numbers of SMEs to Ensure Better Manageability of Resources Globally and Increased Adoption of Revenue Management Systems (RMS)
Challenges:
Lack of In-House Expertise
Restraints:
Rising Cyber Threats and Lack of Proper Security
Opportunities:
Increasing Awareness Regarding Enhancing Service Assurance in the Telecommunication Sector and Growing Demand for Lowering Operational Expenditure and the Increasing Popularity of Convergent Billing Systems in Emerging Economies
Analyst View
With the launch of new technology infrastructures such as IP-based multimedia systems, increasing competition, and customer churn, OSS and BSS have emerged as key elements of an operator’s network. The rollout of the next-generation OSS-BSS framework is offering abundant opportunities to the OSS/BSS market to grow in the forthcoming years
Key Target Audience
OSS-BSS Software and Service Providers, Government and Private Organizations and End Users
About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from the total available market.