What is Predictive Dialer Software Market?
Predictive dialer is an outbound calling system that automatically dials from a list of telephone numbers. Predictive dialer software which assists businesses of all sizes with processes related to live call transfer, interactive voice response (IVR) and voice broadcasting. It uses statistical algorithms to minimize the time that agents spend waiting between conversations, while minimizing the occurrence of someone answering when no agent is available. This software helps users to design phone surveys and capture responses via recorded messages or multi-level IVR technology.
The market study is being classified, by Application (PC Terminal and Mobile Terminal) and major geographies with country level break-up.
Five9 Inc. (United States), PhoneBurner, Inc. (United States), Convoso (United States), ChaseData (United States), CallTools Inc. (United States), AuguTech (United States), Ozonetel Communication Pvt. Ltd (India), Ytel (United States), Pimsware, LLC (United States) and VanillaSoft, Inc. (United States) are some of the key players profiled in the study.
Research Analyst at AMA predicts that United States Players will contribute to the maximum growth of Global Predictive Dialer Software market throughout the predicted period.
Segment Analysis
Analyst at AMA have segmented the market study of Global Predictive Dialer Software market by Type, Application and Region.
On the basis of geography, the market of Predictive Dialer Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Market Drivers
- Increased Telecalling Promotional Activities by the Companies
- Helps To Improve Company’s Productivity
- Increased Penetration of the Internet
Restraints
- Limitations Associated With Predictive Dialer Software
Opportunities
- Growing Preference for Telemarketing Activities Worldwide
- Increasing Number of People Using Cell Phones
Challenges
Key Target Audience
Predictive Dialer Software Developers, Research Professionals, Emerging Companies, Government Body & Associations and End-user