What is Intelligent Queue Management System?
An intelligent queue management system enables organizations to monitor the status of queuing areas and provide managers with actionable information. The main purpose of the intelligent queue management system is customer satisfaction and to improve employee performance. It helps businesses to manage and streamline customer flow easily by queuing remotely for their turn while doing their other tasks. The system helps to reduce the wasting time of customers or visitors by providing real-time queuing.
The market study is broken down by Type (Structured Queue Management System and Unstructured Queue Management System) and major geographies with country level break-up.
The key manufacturers are targeting the innovations of the products with better quality, better technical characteristics, and also assist in providing and humanizing the after-sale service to the consumers. The key players are probable to keep a stronghold on the market over the anticipated period. The key players are accepting strategic decisions and are thinking upon mergers and acquisitions in order to maintain their presence in the market Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
Advantech (Taiwan), Irisys (United Kingdom), Lavi Industries (United States), QMatic (Sweden), Total Queue (Philippines), Aurionpro (India), CampusQ (Australia), Skiplino (Bahrain), Qminder (United Kingdom), Tensator Group (United Kingdom) and AKIS Technologies (Lithuania) are some of the key players that are part of study coverage.
Segmentation Overview
AdvanceMarketAnalytics has segmented the market of Global Intelligent Queue Management System market by Type, Application and Region.
On the basis of geography, the market of Intelligent Queue Management System has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Components, the sub-segment i.e. Hardware will boost the Intelligent Queue Management System market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Technology, the sub-segment i.e. Bluetooth/Wi-Fi will boost the Intelligent Queue Management System market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by End-Users, the sub-segment i.e. Healthcare will boost the Intelligent Queue Management System market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Deployment, the sub-segment i.e. Cloud will boost the Intelligent Queue Management System market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
In November 2020, iQmetrix launched queue management software to help telecom retailers safely and conveniently manage in-store traffic. The new software is web-based, text notification solution that allows customers to join a virtual queue by texting a number or scanning a QR code. It helps telecom retailers to manage in-store traffic and reduce walkouts by enabling customers to skip the physical line and join a virtual queue through their mobile device.
Market Trend
- Emerging Trend of Mobile Queuing Systems to Obtain a Ticket and Queue Remotely For Their Turn
Market Drivers
- Increased Demand of Intelligent Queue Management System to Reduce Waiting Time and Improve Customer Experience
- Growing Adoption of Easy-to-Install Solutions for People-Counting, Wait-Time Monitoring, And Real-Time Queue Analytics
Opportunities
- Enforcement of Social Distancing Rules Due to Outbreak of Covid-19 Pandemic Across the Globe
Restraints
- Growing Privacy Concerns and Identity Theft Issues May Create Hurdles for the Market
Challenges
- High Initial Investment and Lack of Internet Connectivity
Key Target Audience
New Entrants/Investors, Analysts and Strategic Business Planners, Intelligent Queue Management System Software Providers, Intelligent Queue Management System Hardware Manufacturers, Suppliers and Distributors of Intelligent Queue Management System Hardware, Venture Capitalists and Private Equity Firms, Government Regulatory and Research Organizations, End-Users and Others
About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have the better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with purpose to understand companys positioning regarding market value, volume and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders etc. and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, analyst team keeps preparing set of questionnaires and after getting appointee list; the target audience are then tapped and segregated with various mediums and channels that are feasible for making connection that includes email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey etc.