Global Conversational Marketing & Sales Platform Market

Conversational Marketing & Sales Platform Comprehensive Study by Application (Lead Generation, Customer Support, Appointment Generation, Order Management, Others), Deployment Mode (On-Premise, Cloud Based), Enterprise (SMEs, Large Enterprise), Communication Channels (AI Chabot's, Phone calls, Texts (SMS), Social Media, Email, Others) Players and Region - Global Market Outlook to 2028

Conversational Marketing & Sales Platform Market by XX Submarkets | Forecast Years 2023-2028  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Conversational Marketing & Sales Platform Market Scope
Conversational Marketing is a method of engaging with website visitors and converting leads via dialogue-driven activities. This style of inbound marketing puts a focus on interactions with the consumer, not simply one-way transmission by the brand. Conversational Marketing aims to create relationships with the consumer by building trust through conversations and by making the buying experience as smooth and easy as possible. Conversational Marketing is a new marketing approach wherein buyers and customers who visit the website are engaged in real-time conversations. This is done through targeted messaging and intelligent chatbots. It builds relationships and provides authentic experiences to customers and buyers.

AttributesDetails
Study Period2018-2028
Base Year2022
UnitValue (USD Million)
Key Companies ProfiledDrift (United States), Snaps (United States), Verloop (India), iAdvize (France), LiveWorld (United States), Automat.ai (Canada), Intercom (United States), HubSpot (United States), Conversica (United States) and Saleswhale (United States)
CAGR%


The global market is highly competitive and consists of a limited number of providers who compete with each other. The intense competition, changing consumer spending patterns, demographic trends, and frequent changes in consumer preferences pose significant opportunities for market growth. Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Conversational Marketing & Sales Platform market throughout the predicted period.

Drift (United States), Snaps (United States), Verloop (India), iAdvize (France), LiveWorld (United States), Automat.ai (Canada), Intercom (United States), HubSpot (United States), Conversica (United States) and Saleswhale (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are Exceed.ai (United States), Whisbi (Spain) and WhatsHelp (United States).

About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from the total available market.

Segmentation Overview
The study have segmented the market of Global Conversational Marketing & Sales Platform market by Type , by Application (Lead Generation, Customer Support, Appointment Generation, Order Management and Others) and Region with country level break-up.

On the basis of geography, the market of Conversational Marketing & Sales Platform has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). region held largest market share in the year 2022.

Market Leaders and their expansionary development strategies
On 3rd September 2019, Drift Company acquired Giant Otter and further launched Drift automation. Giant Otter is a company that is developing an AI system to understand human nature behaviour and language. The drift announced its acquisition to enhance its business strategies.
On 10th June 2019, Drift Company announced its launch of the first enterprise-ready video platform to start. As we all know the drift is one of the leading conversational marketing platforms that has announced it's very first enterprise-ready video platform to enhance the B2B business.


Influencing Trend:
Since The Advent Of Live Chat Functionality, The Technology Has Grown Smarter And More Versatile

Market Growth Drivers:
Increasing Demand For Such Platforms As It Engages Customer And Company Relations and Growing Use As It Is One Of Fastest Marketing Platform

Challenges:
Unable to Understand Exact Customer Point Of View

Restraints:
Customer Dissatisfaction Can Result In Loss

Opportunities:
Growing Need For Effective Marketing Tools In The Market

Key Target Audience
Conversational Marketing & Sales Platform Providers, New Entrants and Investors, Venture Capitalists, Government Bodies, Corporate Entities, Government and Private Research Organizations and Others

Report Objectives / Segmentation Covered

By Application
  • Lead Generation
  • Customer Support
  • Appointment Generation
  • Order Management
  • Others
By Deployment Mode
  • On-Premise
  • Cloud Based

By Enterprise
  • SMEs
  • Large Enterprise

By Communication Channels
  • AI Chabot's
  • Phone calls
  • Texts (SMS)
  • Social Media
  • Email
  • Others

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Demand For Such Platforms As It Engages Customer And Company Relations
      • 3.2.2. Growing Use As It Is One Of Fastest Marketing Platform
    • 3.3. Market Challenges
      • 3.3.1. Unable to Understand Exact Customer Point Of View
    • 3.4. Market Trends
      • 3.4.1. Since The Advent Of Live Chat Functionality, The Technology Has Grown Smarter And More Versatile
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Conversational Marketing & Sales Platform, by Application, Deployment Mode, Enterprise, Communication Channels and Region (value and price ) (2017-2022)
    • 5.1. Introduction
    • 5.2. Global Conversational Marketing & Sales Platform (Value)
      • 5.2.1. Global Conversational Marketing & Sales Platform by: Application (Value)
        • 5.2.1.1. Lead Generation
        • 5.2.1.2. Customer Support
        • 5.2.1.3. Appointment Generation
        • 5.2.1.4. Order Management
        • 5.2.1.5. Others
      • 5.2.2. Global Conversational Marketing & Sales Platform by: Deployment Mode (Value)
        • 5.2.2.1. On-Premise
        • 5.2.2.2. Cloud Based
      • 5.2.3. Global Conversational Marketing & Sales Platform by: Enterprise (Value)
        • 5.2.3.1. SMEs
        • 5.2.3.2. Large Enterprise
      • 5.2.4. Global Conversational Marketing & Sales Platform by: Communication Channels (Value)
        • 5.2.4.1. AI Chabot's
        • 5.2.4.2. Phone calls
        • 5.2.4.3. Texts (SMS)
        • 5.2.4.4. Social Media
        • 5.2.4.5. Email
        • 5.2.4.6. Others
      • 5.2.5. Global Conversational Marketing & Sales Platform Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
    • 5.3. Global Conversational Marketing & Sales Platform (Price)
  • 6. Conversational Marketing & Sales Platform: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2022)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Drift (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Snaps (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Verloop (India)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. IAdvize (France)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. LiveWorld (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Automat.ai (Canada)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Intercom (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. HubSpot (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Conversica (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Saleswhale (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Conversational Marketing & Sales Platform Sale, by Application, Deployment Mode, Enterprise, Communication Channels and Region (value and price ) (2023-2028)
    • 7.1. Introduction
    • 7.2. Global Conversational Marketing & Sales Platform (Value)
      • 7.2.1. Global Conversational Marketing & Sales Platform by: Application (Value)
        • 7.2.1.1. Lead Generation
        • 7.2.1.2. Customer Support
        • 7.2.1.3. Appointment Generation
        • 7.2.1.4. Order Management
        • 7.2.1.5. Others
      • 7.2.2. Global Conversational Marketing & Sales Platform by: Deployment Mode (Value)
        • 7.2.2.1. On-Premise
        • 7.2.2.2. Cloud Based
      • 7.2.3. Global Conversational Marketing & Sales Platform by: Enterprise (Value)
        • 7.2.3.1. SMEs
        • 7.2.3.2. Large Enterprise
      • 7.2.4. Global Conversational Marketing & Sales Platform by: Communication Channels (Value)
        • 7.2.4.1. AI Chabot's
        • 7.2.4.2. Phone calls
        • 7.2.4.3. Texts (SMS)
        • 7.2.4.4. Social Media
        • 7.2.4.5. Email
        • 7.2.4.6. Others
      • 7.2.5. Global Conversational Marketing & Sales Platform Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
    • 7.3. Global Conversational Marketing & Sales Platform (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Conversational Marketing & Sales Platform: by Application(USD Million)
  • Table 2. Conversational Marketing & Sales Platform Lead Generation , by Region USD Million (2017-2022)
  • Table 3. Conversational Marketing & Sales Platform Customer Support , by Region USD Million (2017-2022)
  • Table 4. Conversational Marketing & Sales Platform Appointment Generation , by Region USD Million (2017-2022)
  • Table 5. Conversational Marketing & Sales Platform Order Management , by Region USD Million (2017-2022)
  • Table 6. Conversational Marketing & Sales Platform Others , by Region USD Million (2017-2022)
  • Table 7. Conversational Marketing & Sales Platform: by Deployment Mode(USD Million)
  • Table 8. Conversational Marketing & Sales Platform On-Premise , by Region USD Million (2017-2022)
  • Table 9. Conversational Marketing & Sales Platform Cloud Based , by Region USD Million (2017-2022)
  • Table 10. Conversational Marketing & Sales Platform: by Enterprise(USD Million)
  • Table 11. Conversational Marketing & Sales Platform SMEs , by Region USD Million (2017-2022)
  • Table 12. Conversational Marketing & Sales Platform Large Enterprise , by Region USD Million (2017-2022)
  • Table 13. Conversational Marketing & Sales Platform: by Communication Channels(USD Million)
  • Table 14. Conversational Marketing & Sales Platform AI Chabot's , by Region USD Million (2017-2022)
  • Table 15. Conversational Marketing & Sales Platform Phone calls , by Region USD Million (2017-2022)
  • Table 16. Conversational Marketing & Sales Platform Texts (SMS) , by Region USD Million (2017-2022)
  • Table 17. Conversational Marketing & Sales Platform Social Media , by Region USD Million (2017-2022)
  • Table 18. Conversational Marketing & Sales Platform Email , by Region USD Million (2017-2022)
  • Table 19. Conversational Marketing & Sales Platform Others , by Region USD Million (2017-2022)
  • Table 20. South America Conversational Marketing & Sales Platform, by Country USD Million (2017-2022)
  • Table 21. South America Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 22. South America Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 23. South America Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 24. South America Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 25. Brazil Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 26. Brazil Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 27. Brazil Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 28. Brazil Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 29. Argentina Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 30. Argentina Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 31. Argentina Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 32. Argentina Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 33. Rest of South America Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 34. Rest of South America Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 35. Rest of South America Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 36. Rest of South America Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 37. Asia Pacific Conversational Marketing & Sales Platform, by Country USD Million (2017-2022)
  • Table 38. Asia Pacific Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 39. Asia Pacific Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 40. Asia Pacific Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 41. Asia Pacific Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 42. China Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 43. China Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 44. China Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 45. China Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 46. Japan Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 47. Japan Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 48. Japan Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 49. Japan Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 50. India Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 51. India Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 52. India Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 53. India Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 54. South Korea Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 55. South Korea Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 56. South Korea Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 57. South Korea Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 58. Taiwan Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 59. Taiwan Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 60. Taiwan Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 61. Taiwan Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 62. Australia Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 63. Australia Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 64. Australia Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 65. Australia Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 66. Rest of Asia-Pacific Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 67. Rest of Asia-Pacific Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 68. Rest of Asia-Pacific Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 69. Rest of Asia-Pacific Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 70. Europe Conversational Marketing & Sales Platform, by Country USD Million (2017-2022)
  • Table 71. Europe Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 72. Europe Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 73. Europe Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 74. Europe Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 75. Germany Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 76. Germany Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 77. Germany Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 78. Germany Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 79. France Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 80. France Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 81. France Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 82. France Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 83. Italy Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 84. Italy Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 85. Italy Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 86. Italy Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 87. United Kingdom Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 88. United Kingdom Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 89. United Kingdom Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 90. United Kingdom Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 91. Netherlands Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 92. Netherlands Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 93. Netherlands Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 94. Netherlands Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 95. Rest of Europe Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 96. Rest of Europe Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 97. Rest of Europe Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 98. Rest of Europe Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 99. MEA Conversational Marketing & Sales Platform, by Country USD Million (2017-2022)
  • Table 100. MEA Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 101. MEA Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 102. MEA Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 103. MEA Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 104. Middle East Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 105. Middle East Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 106. Middle East Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 107. Middle East Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 108. Africa Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 109. Africa Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 110. Africa Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 111. Africa Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 112. North America Conversational Marketing & Sales Platform, by Country USD Million (2017-2022)
  • Table 113. North America Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 114. North America Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 115. North America Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 116. North America Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 117. United States Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 118. United States Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 119. United States Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 120. United States Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 121. Canada Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 122. Canada Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 123. Canada Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 124. Canada Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 125. Mexico Conversational Marketing & Sales Platform, by Application USD Million (2017-2022)
  • Table 126. Mexico Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2017-2022)
  • Table 127. Mexico Conversational Marketing & Sales Platform, by Enterprise USD Million (2017-2022)
  • Table 128. Mexico Conversational Marketing & Sales Platform, by Communication Channels USD Million (2017-2022)
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Company Basic Information, Sales Area and Its Competitors
  • Table 136. Company Basic Information, Sales Area and Its Competitors
  • Table 137. Company Basic Information, Sales Area and Its Competitors
  • Table 138. Company Basic Information, Sales Area and Its Competitors
  • Table 139. Conversational Marketing & Sales Platform: by Application(USD Million)
  • Table 140. Conversational Marketing & Sales Platform Lead Generation , by Region USD Million (2023-2028)
  • Table 141. Conversational Marketing & Sales Platform Customer Support , by Region USD Million (2023-2028)
  • Table 142. Conversational Marketing & Sales Platform Appointment Generation , by Region USD Million (2023-2028)
  • Table 143. Conversational Marketing & Sales Platform Order Management , by Region USD Million (2023-2028)
  • Table 144. Conversational Marketing & Sales Platform Others , by Region USD Million (2023-2028)
  • Table 145. Conversational Marketing & Sales Platform: by Deployment Mode(USD Million)
  • Table 146. Conversational Marketing & Sales Platform On-Premise , by Region USD Million (2023-2028)
  • Table 147. Conversational Marketing & Sales Platform Cloud Based , by Region USD Million (2023-2028)
  • Table 148. Conversational Marketing & Sales Platform: by Enterprise(USD Million)
  • Table 149. Conversational Marketing & Sales Platform SMEs , by Region USD Million (2023-2028)
  • Table 150. Conversational Marketing & Sales Platform Large Enterprise , by Region USD Million (2023-2028)
  • Table 151. Conversational Marketing & Sales Platform: by Communication Channels(USD Million)
  • Table 152. Conversational Marketing & Sales Platform AI Chabot's , by Region USD Million (2023-2028)
  • Table 153. Conversational Marketing & Sales Platform Phone calls , by Region USD Million (2023-2028)
  • Table 154. Conversational Marketing & Sales Platform Texts (SMS) , by Region USD Million (2023-2028)
  • Table 155. Conversational Marketing & Sales Platform Social Media , by Region USD Million (2023-2028)
  • Table 156. Conversational Marketing & Sales Platform Email , by Region USD Million (2023-2028)
  • Table 157. Conversational Marketing & Sales Platform Others , by Region USD Million (2023-2028)
  • Table 158. South America Conversational Marketing & Sales Platform, by Country USD Million (2023-2028)
  • Table 159. South America Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 160. South America Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 161. South America Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 162. South America Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 163. Brazil Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 164. Brazil Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 165. Brazil Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 166. Brazil Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 167. Argentina Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 168. Argentina Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 169. Argentina Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 170. Argentina Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 171. Rest of South America Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 172. Rest of South America Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 173. Rest of South America Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 174. Rest of South America Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 175. Asia Pacific Conversational Marketing & Sales Platform, by Country USD Million (2023-2028)
  • Table 176. Asia Pacific Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 177. Asia Pacific Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 178. Asia Pacific Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 179. Asia Pacific Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 180. China Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 181. China Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 182. China Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 183. China Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 184. Japan Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 185. Japan Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 186. Japan Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 187. Japan Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 188. India Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 189. India Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 190. India Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 191. India Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 192. South Korea Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 193. South Korea Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 194. South Korea Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 195. South Korea Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 196. Taiwan Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 197. Taiwan Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 198. Taiwan Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 199. Taiwan Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 200. Australia Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 201. Australia Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 202. Australia Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 203. Australia Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 204. Rest of Asia-Pacific Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 205. Rest of Asia-Pacific Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 206. Rest of Asia-Pacific Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 207. Rest of Asia-Pacific Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 208. Europe Conversational Marketing & Sales Platform, by Country USD Million (2023-2028)
  • Table 209. Europe Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 210. Europe Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 211. Europe Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 212. Europe Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 213. Germany Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 214. Germany Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 215. Germany Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 216. Germany Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 217. France Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 218. France Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 219. France Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 220. France Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 221. Italy Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 222. Italy Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 223. Italy Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 224. Italy Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 225. United Kingdom Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 226. United Kingdom Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 227. United Kingdom Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 228. United Kingdom Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 229. Netherlands Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 230. Netherlands Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 231. Netherlands Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 232. Netherlands Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 233. Rest of Europe Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 234. Rest of Europe Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 235. Rest of Europe Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 236. Rest of Europe Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 237. MEA Conversational Marketing & Sales Platform, by Country USD Million (2023-2028)
  • Table 238. MEA Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 239. MEA Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 240. MEA Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 241. MEA Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 242. Middle East Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 243. Middle East Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 244. Middle East Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 245. Middle East Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 246. Africa Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 247. Africa Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 248. Africa Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 249. Africa Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 250. North America Conversational Marketing & Sales Platform, by Country USD Million (2023-2028)
  • Table 251. North America Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 252. North America Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 253. North America Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 254. North America Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 255. United States Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 256. United States Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 257. United States Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 258. United States Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 259. Canada Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 260. Canada Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 261. Canada Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 262. Canada Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 263. Mexico Conversational Marketing & Sales Platform, by Application USD Million (2023-2028)
  • Table 264. Mexico Conversational Marketing & Sales Platform, by Deployment Mode USD Million (2023-2028)
  • Table 265. Mexico Conversational Marketing & Sales Platform, by Enterprise USD Million (2023-2028)
  • Table 266. Mexico Conversational Marketing & Sales Platform, by Communication Channels USD Million (2023-2028)
  • Table 267. Research Programs/Design for This Report
  • Table 268. Key Data Information from Secondary Sources
  • Table 269. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Conversational Marketing & Sales Platform: by Application USD Million (2017-2022)
  • Figure 5. Global Conversational Marketing & Sales Platform: by Deployment Mode USD Million (2017-2022)
  • Figure 6. Global Conversational Marketing & Sales Platform: by Enterprise USD Million (2017-2022)
  • Figure 7. Global Conversational Marketing & Sales Platform: by Communication Channels USD Million (2017-2022)
  • Figure 8. South America Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 9. Asia Pacific Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 10. Europe Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 11. MEA Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 12. North America Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 13. Global Conversational Marketing & Sales Platform share by Players 2022 (%)
  • Figure 14. Global Conversational Marketing & Sales Platform share by Players (Top 3) 2022(%)
  • Figure 15. Global Conversational Marketing & Sales Platform share by Players (Top 5) 2022(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. Drift (United States) Revenue, Net Income and Gross profit
  • Figure 18. Drift (United States) Revenue: by Geography 2022
  • Figure 19. Snaps (United States) Revenue, Net Income and Gross profit
  • Figure 20. Snaps (United States) Revenue: by Geography 2022
  • Figure 21. Verloop (India) Revenue, Net Income and Gross profit
  • Figure 22. Verloop (India) Revenue: by Geography 2022
  • Figure 23. IAdvize (France) Revenue, Net Income and Gross profit
  • Figure 24. IAdvize (France) Revenue: by Geography 2022
  • Figure 25. LiveWorld (United States) Revenue, Net Income and Gross profit
  • Figure 26. LiveWorld (United States) Revenue: by Geography 2022
  • Figure 27. Automat.ai (Canada) Revenue, Net Income and Gross profit
  • Figure 28. Automat.ai (Canada) Revenue: by Geography 2022
  • Figure 29. Intercom (United States) Revenue, Net Income and Gross profit
  • Figure 30. Intercom (United States) Revenue: by Geography 2022
  • Figure 31. HubSpot (United States) Revenue, Net Income and Gross profit
  • Figure 32. HubSpot (United States) Revenue: by Geography 2022
  • Figure 33. Conversica (United States) Revenue, Net Income and Gross profit
  • Figure 34. Conversica (United States) Revenue: by Geography 2022
  • Figure 35. Saleswhale (United States) Revenue, Net Income and Gross profit
  • Figure 36. Saleswhale (United States) Revenue: by Geography 2022
  • Figure 37. Global Conversational Marketing & Sales Platform: by Application USD Million (2023-2028)
  • Figure 38. Global Conversational Marketing & Sales Platform: by Deployment Mode USD Million (2023-2028)
  • Figure 39. Global Conversational Marketing & Sales Platform: by Enterprise USD Million (2023-2028)
  • Figure 40. Global Conversational Marketing & Sales Platform: by Communication Channels USD Million (2023-2028)
  • Figure 41. South America Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 42. Asia Pacific Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 43. Europe Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 44. MEA Conversational Marketing & Sales Platform Share (%), by Country
  • Figure 45. North America Conversational Marketing & Sales Platform Share (%), by Country
List of companies from research coverage that are profiled in the study
  • Drift (United States)
  • Snaps (United States)
  • Verloop (India)
  • iAdvize (France)
  • LiveWorld (United States)
  • Automat.ai (Canada)
  • Intercom (United States)
  • HubSpot (United States)
  • Conversica (United States)
  • Saleswhale (United States)
Additional players considered in the study are as follows:
Exceed.ai (United States) , Whisbi (Spain) , WhatsHelp (United States)
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Key Highlights of Report


Apr 2023 246 Pages 79 Tables Base Year: 2022 Coverage: 15+ Companies; 18 Countries

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Global Conversational Marketing & Sales Platform Market Quantitative research analysis
Global Conversational Marketing & Sales Platform Market Qualitative Industry Analysis
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Frequently Asked Questions (FAQ):

The key segments that are playing vital role in Conversational Marketing & Sales Platform Market are by end use application [Lead Generation, Customer Support, Appointment Generation, Order Management and Others].
The Conversational Marketing & Sales Platform Market is gaining popularity and expected to see strong valuation by 2028.
  • Increasing Demand For Such Platforms As It Engages Customer And Company Relations
  • Growing Use As It Is One Of Fastest Marketing Platform

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