Global Customer Engagement Hub (CEH)

Customer Engagement Hub (CEH) Comprehensive Study by Application (Social Media, Email, Website, Others), Organisation Size (Large Enterprises, SMEs), Deployment (Cloud Based, On Premise Based), End User (BFSI, IT and Telecom, Retail, Healthcare, Others) Players and Region - Global Market Outlook to 2028

Customer Engagement Hub (CEH) Market by XX Submarkets | Forecast Years 2023-2028  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
About Customer Engagement Hub (CEH)
Customer Engagement Hub is a mechanism or a platform which integrates all different communication silos or mediums with customers under one structure. This allows seamless and efficient way of communicating or reaching out to customers. Customer Engagement Hub’s also allow in reducing the sales cycle time. The market of customer engagement hub is expected to grow further with recent surge in smart phone users and improving internet penetration. Geographically, North America and Asia Pacific are expected to be biggest beneficiary of the Customer Engagement Hub.

AttributesDetails
Study Period2018-2028
Base Year2022
UnitValue (USD Million)


The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail a competitive advantage through combined synergies. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.

eGain Corporation (United States), RedPoint Global Inc. (United States), SpiceCSM (United States), Salesforce.com, Inc. (United States), Avaya (United States), Kitewheel (United States), Bold360 (United States), Pegasystems Inc. (United States), Kustomer, Inc. (United States) and Zoho Corporation (India) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research coverage are Thunderhead (United Kingdom), M800 Limited (China) and Sinch (Sweden).

Segmentation Overview
AMA Research has segmented the market of Global Customer Engagement Hub (CEH) market by , Application (Social Media, Email, Website and Others) and Region.



On the basis of geography, the market of Customer Engagement Hub (CEH) has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by , the sub-segment i.e. will boost the Customer Engagement Hub (CEH) market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.

Influencing Trend:
Companies Option for Cloud Computing Infrastructure

Market Growth Drivers:
Rising Adoption of Digital Solutions, Increasing Number of Smart Phone Users and Greater Internet Penetration in Smaller Cities

Challenges:
Identifying Appropriate Systems for Customer Engagement

Restraints:
Lack of Interconnectivity between Multiple Customer Engagement Metric Systems and Improper IT and Telecom Infrastructure in Less Developed Countries

Opportunities:
Expanding Customer Engagement Hub Services to SMEs

Market Leaders and their expansionary development strategies
In October 2023, Salesforce announced a partnership with Oracle, a leading provider of enterprise software. The partnership will integrate Salesforce's CEH platform with Oracle's customer data platform (CDP), enabling businesses to create more personalized and engaging customer experiences.
In October 2023 Salesforce launches new Customer Engagement Hub platform that connects customer data from multiple sources and provides a unified view of the customer.


Key Target Audience
Customer Engagement Hub Service Providers, New Entrants/Investors, Venture Capitalists and Private Equity Firms, Analysts and Strategic Business Planners and End-Use Industries

About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.

Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.

The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.

Report Objectives / Segmentation Covered

By Application
  • Social Media
  • Email
  • Website
  • Others
By Organisation Size
  • Large Enterprises
  • SMEs

By Deployment
  • Cloud Based
  • On Premise Based

By End User
  • BFSI
  • IT and Telecom
  • Retail
  • Healthcare
  • Others

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Rising Adoption of Digital Solutions
      • 3.2.2. Increasing Number of Smart Phone Users
      • 3.2.3. Greater Internet Penetration in Smaller Cities
    • 3.3. Market Challenges
      • 3.3.1. Identifying Appropriate Systems for Customer Engagement
    • 3.4. Market Trends
      • 3.4.1. Companies Option for Cloud Computing Infrastructure
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Customer Engagement Hub (CEH), by Application, Organisation Size , Deployment , End User and Region (value) (2017-2022)
    • 5.1. Introduction
    • 5.2. Global Customer Engagement Hub (CEH) (Value)
      • 5.2.1. Global Customer Engagement Hub (CEH) by: Application (Value)
        • 5.2.1.1. Social Media
        • 5.2.1.2. Email
        • 5.2.1.3. Website
        • 5.2.1.4. Others
      • 5.2.2. Global Customer Engagement Hub (CEH) by: End User (Value)
        • 5.2.2.1. BFSI
        • 5.2.2.2. IT and Telecom
        • 5.2.2.3. Retail
        • 5.2.2.4. Healthcare
        • 5.2.2.5. Others
      • 5.2.3. Global Customer Engagement Hub (CEH) Region
        • 5.2.3.1. South America
          • 5.2.3.1.1. Brazil
          • 5.2.3.1.2. Argentina
          • 5.2.3.1.3. Rest of South America
        • 5.2.3.2. Asia Pacific
          • 5.2.3.2.1. China
          • 5.2.3.2.2. Japan
          • 5.2.3.2.3. India
          • 5.2.3.2.4. South Korea
          • 5.2.3.2.5. Taiwan
          • 5.2.3.2.6. Australia
          • 5.2.3.2.7. Rest of Asia-Pacific
        • 5.2.3.3. Europe
          • 5.2.3.3.1. Germany
          • 5.2.3.3.2. France
          • 5.2.3.3.3. Italy
          • 5.2.3.3.4. United Kingdom
          • 5.2.3.3.5. Netherlands
          • 5.2.3.3.6. Rest of Europe
        • 5.2.3.4. MEA
          • 5.2.3.4.1. Middle East
          • 5.2.3.4.2. Africa
        • 5.2.3.5. North America
          • 5.2.3.5.1. United States
          • 5.2.3.5.2. Canada
          • 5.2.3.5.3. Mexico
  • 6. Customer Engagement Hub (CEH): Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2022)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. EGain Corporation (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. RedPoint Global Inc. (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. SpiceCSM (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Salesforce.com, Inc. (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Avaya (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Kitewheel (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Bold360 (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Pegasystems Inc. (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Kustomer, Inc. (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Zoho Corporation (India)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Customer Engagement Hub (CEH) Sale, by Application, Organisation Size , Deployment , End User and Region (value) (2023-2028)
    • 7.1. Introduction
    • 7.2. Global Customer Engagement Hub (CEH) (Value)
      • 7.2.1. Global Customer Engagement Hub (CEH) by: Application (Value)
        • 7.2.1.1. Social Media
        • 7.2.1.2. Email
        • 7.2.1.3. Website
        • 7.2.1.4. Others
      • 7.2.2. Global Customer Engagement Hub (CEH) by: End User (Value)
        • 7.2.2.1. BFSI
        • 7.2.2.2. IT and Telecom
        • 7.2.2.3. Retail
        • 7.2.2.4. Healthcare
        • 7.2.2.5. Others
      • 7.2.3. Global Customer Engagement Hub (CEH) Region
        • 7.2.3.1. South America
          • 7.2.3.1.1. Brazil
          • 7.2.3.1.2. Argentina
          • 7.2.3.1.3. Rest of South America
        • 7.2.3.2. Asia Pacific
          • 7.2.3.2.1. China
          • 7.2.3.2.2. Japan
          • 7.2.3.2.3. India
          • 7.2.3.2.4. South Korea
          • 7.2.3.2.5. Taiwan
          • 7.2.3.2.6. Australia
          • 7.2.3.2.7. Rest of Asia-Pacific
        • 7.2.3.3. Europe
          • 7.2.3.3.1. Germany
          • 7.2.3.3.2. France
          • 7.2.3.3.3. Italy
          • 7.2.3.3.4. United Kingdom
          • 7.2.3.3.5. Netherlands
          • 7.2.3.3.6. Rest of Europe
        • 7.2.3.4. MEA
          • 7.2.3.4.1. Middle East
          • 7.2.3.4.2. Africa
        • 7.2.3.5. North America
          • 7.2.3.5.1. United States
          • 7.2.3.5.2. Canada
          • 7.2.3.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Customer Engagement Hub (CEH): by Application(USD Million)
  • Table 2. Customer Engagement Hub (CEH) Social Media , by Region USD Million (2017-2022)
  • Table 3. Customer Engagement Hub (CEH) Email , by Region USD Million (2017-2022)
  • Table 4. Customer Engagement Hub (CEH) Website , by Region USD Million (2017-2022)
  • Table 5. Customer Engagement Hub (CEH) Others , by Region USD Million (2017-2022)
  • Table 6. Customer Engagement Hub (CEH): by End User(USD Million)
  • Table 7. Customer Engagement Hub (CEH) BFSI , by Region USD Million (2017-2022)
  • Table 8. Customer Engagement Hub (CEH) IT and Telecom , by Region USD Million (2017-2022)
  • Table 9. Customer Engagement Hub (CEH) Retail , by Region USD Million (2017-2022)
  • Table 10. Customer Engagement Hub (CEH) Healthcare , by Region USD Million (2017-2022)
  • Table 11. Customer Engagement Hub (CEH) Others , by Region USD Million (2017-2022)
  • Table 12. South America Customer Engagement Hub (CEH), by Country USD Million (2017-2022)
  • Table 13. South America Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 14. South America Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 15. South America Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 16. South America Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 17. Brazil Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 18. Brazil Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 19. Brazil Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 20. Brazil Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 21. Argentina Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 22. Argentina Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 23. Argentina Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 24. Argentina Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 25. Rest of South America Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 26. Rest of South America Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 27. Rest of South America Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 28. Rest of South America Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 29. Asia Pacific Customer Engagement Hub (CEH), by Country USD Million (2017-2022)
  • Table 30. Asia Pacific Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 31. Asia Pacific Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 32. Asia Pacific Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 33. Asia Pacific Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 34. China Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 35. China Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 36. China Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 37. China Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 38. Japan Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 39. Japan Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 40. Japan Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 41. Japan Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 42. India Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 43. India Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 44. India Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 45. India Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 46. South Korea Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 47. South Korea Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 48. South Korea Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 49. South Korea Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 50. Taiwan Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 51. Taiwan Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 52. Taiwan Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 53. Taiwan Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 54. Australia Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 55. Australia Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 56. Australia Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 57. Australia Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 58. Rest of Asia-Pacific Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 59. Rest of Asia-Pacific Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 60. Rest of Asia-Pacific Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 61. Rest of Asia-Pacific Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 62. Europe Customer Engagement Hub (CEH), by Country USD Million (2017-2022)
  • Table 63. Europe Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 64. Europe Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 65. Europe Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 66. Europe Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 67. Germany Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 68. Germany Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 69. Germany Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 70. Germany Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 71. France Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 72. France Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 73. France Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 74. France Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 75. Italy Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 76. Italy Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 77. Italy Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 78. Italy Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 79. United Kingdom Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 80. United Kingdom Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 81. United Kingdom Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 82. United Kingdom Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 83. Netherlands Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 84. Netherlands Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 85. Netherlands Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 86. Netherlands Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 87. Rest of Europe Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 88. Rest of Europe Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 89. Rest of Europe Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 90. Rest of Europe Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 91. MEA Customer Engagement Hub (CEH), by Country USD Million (2017-2022)
  • Table 92. MEA Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 93. MEA Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 94. MEA Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 95. MEA Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 96. Middle East Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 97. Middle East Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 98. Middle East Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 99. Middle East Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 100. Africa Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 101. Africa Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 102. Africa Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 103. Africa Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 104. North America Customer Engagement Hub (CEH), by Country USD Million (2017-2022)
  • Table 105. North America Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 106. North America Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 107. North America Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 108. North America Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 109. United States Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 110. United States Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 111. United States Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 112. United States Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 113. Canada Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 114. Canada Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 115. Canada Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 116. Canada Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 117. Mexico Customer Engagement Hub (CEH), by Application USD Million (2017-2022)
  • Table 118. Mexico Customer Engagement Hub (CEH), by Organisation Size USD Million (2017-2022)
  • Table 119. Mexico Customer Engagement Hub (CEH), by Deployment USD Million (2017-2022)
  • Table 120. Mexico Customer Engagement Hub (CEH), by End User USD Million (2017-2022)
  • Table 121. Company Basic Information, Sales Area and Its Competitors
  • Table 122. Company Basic Information, Sales Area and Its Competitors
  • Table 123. Company Basic Information, Sales Area and Its Competitors
  • Table 124. Company Basic Information, Sales Area and Its Competitors
  • Table 125. Company Basic Information, Sales Area and Its Competitors
  • Table 126. Company Basic Information, Sales Area and Its Competitors
  • Table 127. Company Basic Information, Sales Area and Its Competitors
  • Table 128. Company Basic Information, Sales Area and Its Competitors
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Customer Engagement Hub (CEH): by Application(USD Million)
  • Table 132. Customer Engagement Hub (CEH) Social Media , by Region USD Million (2023-2028)
  • Table 133. Customer Engagement Hub (CEH) Email , by Region USD Million (2023-2028)
  • Table 134. Customer Engagement Hub (CEH) Website , by Region USD Million (2023-2028)
  • Table 135. Customer Engagement Hub (CEH) Others , by Region USD Million (2023-2028)
  • Table 136. Customer Engagement Hub (CEH): by End User(USD Million)
  • Table 137. Customer Engagement Hub (CEH) BFSI , by Region USD Million (2023-2028)
  • Table 138. Customer Engagement Hub (CEH) IT and Telecom , by Region USD Million (2023-2028)
  • Table 139. Customer Engagement Hub (CEH) Retail , by Region USD Million (2023-2028)
  • Table 140. Customer Engagement Hub (CEH) Healthcare , by Region USD Million (2023-2028)
  • Table 141. Customer Engagement Hub (CEH) Others , by Region USD Million (2023-2028)
  • Table 142. South America Customer Engagement Hub (CEH), by Country USD Million (2023-2028)
  • Table 143. South America Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 144. South America Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 145. South America Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 146. South America Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 147. Brazil Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 148. Brazil Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 149. Brazil Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 150. Brazil Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 151. Argentina Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 152. Argentina Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 153. Argentina Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 154. Argentina Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 155. Rest of South America Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 156. Rest of South America Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 157. Rest of South America Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 158. Rest of South America Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 159. Asia Pacific Customer Engagement Hub (CEH), by Country USD Million (2023-2028)
  • Table 160. Asia Pacific Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 161. Asia Pacific Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 162. Asia Pacific Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 163. Asia Pacific Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 164. China Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 165. China Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 166. China Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 167. China Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 168. Japan Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 169. Japan Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 170. Japan Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 171. Japan Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 172. India Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 173. India Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 174. India Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 175. India Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 176. South Korea Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 177. South Korea Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 178. South Korea Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 179. South Korea Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 180. Taiwan Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 181. Taiwan Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 182. Taiwan Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 183. Taiwan Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 184. Australia Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 185. Australia Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 186. Australia Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 187. Australia Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 188. Rest of Asia-Pacific Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 189. Rest of Asia-Pacific Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 190. Rest of Asia-Pacific Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 191. Rest of Asia-Pacific Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 192. Europe Customer Engagement Hub (CEH), by Country USD Million (2023-2028)
  • Table 193. Europe Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 194. Europe Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 195. Europe Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 196. Europe Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 197. Germany Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 198. Germany Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 199. Germany Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 200. Germany Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 201. France Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 202. France Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 203. France Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 204. France Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 205. Italy Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 206. Italy Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 207. Italy Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 208. Italy Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 209. United Kingdom Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 210. United Kingdom Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 211. United Kingdom Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 212. United Kingdom Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 213. Netherlands Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 214. Netherlands Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 215. Netherlands Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 216. Netherlands Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 217. Rest of Europe Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 218. Rest of Europe Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 219. Rest of Europe Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 220. Rest of Europe Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 221. MEA Customer Engagement Hub (CEH), by Country USD Million (2023-2028)
  • Table 222. MEA Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 223. MEA Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 224. MEA Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 225. MEA Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 226. Middle East Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 227. Middle East Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 228. Middle East Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 229. Middle East Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 230. Africa Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 231. Africa Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 232. Africa Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 233. Africa Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 234. North America Customer Engagement Hub (CEH), by Country USD Million (2023-2028)
  • Table 235. North America Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 236. North America Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 237. North America Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 238. North America Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 239. United States Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 240. United States Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 241. United States Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 242. United States Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 243. Canada Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 244. Canada Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 245. Canada Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 246. Canada Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 247. Mexico Customer Engagement Hub (CEH), by Application USD Million (2023-2028)
  • Table 248. Mexico Customer Engagement Hub (CEH), by Organisation Size USD Million (2023-2028)
  • Table 249. Mexico Customer Engagement Hub (CEH), by Deployment USD Million (2023-2028)
  • Table 250. Mexico Customer Engagement Hub (CEH), by End User USD Million (2023-2028)
  • Table 251. Research Programs/Design for This Report
  • Table 252. Key Data Information from Secondary Sources
  • Table 253. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Customer Engagement Hub (CEH): by Application USD Million (2017-2022)
  • Figure 5. Global Customer Engagement Hub (CEH): by End User USD Million (2017-2022)
  • Figure 6. South America Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 7. Asia Pacific Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 8. Europe Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 9. MEA Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 10. North America Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 11. Global Customer Engagement Hub (CEH) share by Players 2022 (%)
  • Figure 12. Global Customer Engagement Hub (CEH) share by Players (Top 3) 2022(%)
  • Figure 13. Global Customer Engagement Hub (CEH) share by Players (Top 5) 2022(%)
  • Figure 14. BCG Matrix for key Companies
  • Figure 15. EGain Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 16. EGain Corporation (United States) Revenue: by Geography 2022
  • Figure 17. RedPoint Global Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 18. RedPoint Global Inc. (United States) Revenue: by Geography 2022
  • Figure 19. SpiceCSM (United States) Revenue, Net Income and Gross profit
  • Figure 20. SpiceCSM (United States) Revenue: by Geography 2022
  • Figure 21. Salesforce.com, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 22. Salesforce.com, Inc. (United States) Revenue: by Geography 2022
  • Figure 23. Avaya (United States) Revenue, Net Income and Gross profit
  • Figure 24. Avaya (United States) Revenue: by Geography 2022
  • Figure 25. Kitewheel (United States) Revenue, Net Income and Gross profit
  • Figure 26. Kitewheel (United States) Revenue: by Geography 2022
  • Figure 27. Bold360 (United States) Revenue, Net Income and Gross profit
  • Figure 28. Bold360 (United States) Revenue: by Geography 2022
  • Figure 29. Pegasystems Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 30. Pegasystems Inc. (United States) Revenue: by Geography 2022
  • Figure 31. Kustomer, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 32. Kustomer, Inc. (United States) Revenue: by Geography 2022
  • Figure 33. Zoho Corporation (India) Revenue, Net Income and Gross profit
  • Figure 34. Zoho Corporation (India) Revenue: by Geography 2022
  • Figure 35. Global Customer Engagement Hub (CEH): by Application USD Million (2023-2028)
  • Figure 36. Global Customer Engagement Hub (CEH): by End User USD Million (2023-2028)
  • Figure 37. South America Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 38. Asia Pacific Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 39. Europe Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 40. MEA Customer Engagement Hub (CEH) Share (%), by Country
  • Figure 41. North America Customer Engagement Hub (CEH) Share (%), by Country
List of companies from research coverage that are profiled in the study
  • eGain Corporation (United States)
  • RedPoint Global Inc. (United States)
  • SpiceCSM (United States)
  • Salesforce.com, Inc. (United States)
  • Avaya (United States)
  • Kitewheel (United States)
  • Bold360 (United States)
  • Pegasystems Inc. (United States)
  • Kustomer, Inc. (United States)
  • Zoho Corporation (India)
Additional players considered in the study are as follows:
Thunderhead (United Kingdom) , M800 Limited (China) , Sinch (Sweden) ,
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Nov 2023 214 Pages 91 Tables Base Year: 2022 Coverage: 15+ Companies; 18 Countries

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Global Customer Engagement Hub (CEH) Quantitative research analysis
Global Customer Engagement Hub (CEH) Qualitative Industry Analysis
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Frequently Asked Questions (FAQ):

The standard version of the report profiles players such as eGain Corporation (United States), RedPoint Global Inc. (United States), SpiceCSM (United States), Salesforce.com, Inc. (United States), Avaya (United States), Kitewheel (United States), Bold360 (United States), Pegasystems Inc. (United States), Kustomer, Inc. (United States) and Zoho Corporation (India) etc.
The Study can be customized subject to feasibility and data availability. Please connect with our sales representative for further information.
"Companies Option for Cloud Computing Infrastructure" is seen as one of major influencing trends for Customer Engagement Hub (CEH) Market during projected period 2022-2028.
The Customer Engagement Hub (CEH) market study includes a random mix of players, including both market leaders and some top growing emerging players. Connect with our sales executive to get a complete company list in our research coverage.

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