Global UCaaS Providers

UCaaS Providers Comprehensive Study by End-Use Verticals (Healthcare, Education, Government, Others), Platform (Windows, Android, Others), Pricing (Free Trial, Subscription, Others), Deployment (Cloud-based, On-premises), Offerings (Audio and Video Conferencing, Voice/VoIP, Instant Messaging/Chat, Team Collaboration, Others) Players and Region - Global Market Outlook to 2027

UCaaS Providers Market by XX Submarkets | Forecast Years 2022-2027  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
What is UCaaS Providers Market?

UCaaS is a cloud-delivered unified communications model that offers various collaboration services and applications as well as communication functions including enterprise telephony, meetings, unified messaging, instant messaging and presence, and others. UCaaS provides a broad range of communication and collaboration applications and services in the cloud. North America is expected to hold the largest market share during the forecast period.

The market study is being classified and major geographies with country level break-up.

Mitel (Canada), Vonage (United States), Dialpad (United States), RingCentral (United States), GoToConnect (United States), Nextiva (United States), Livestorm (France), Zoom (United States), TechRadar (United States) and 8×8 (United States) are some of the key players profiled in the study. Additionally, the Players which are also part of the research are Bitrix24 (United States) and Microsoft (United States).

Global UCaaS Providers is a fragmented market due to the presence of various players. The players are focusing on investing more in Launching Sevices and Systems. These will enhance their market presence. The companies are also planning strategic activities like partnerships, mergers, and acquisitions which will help them to sustain in the market and maintain their competitive edge. Research Analyst at AMA predicts that United States Players will contribute to the maximum growth of Global UCaaS Providers market throughout the predicted period.

Segment Analysis
Analyst at AMA have segmented the market study of Global UCaaS Providers market by Type, Application and Region.

On the basis of geography, the market of UCaaS Providers has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.

Market Drivers
  • Increasing Application of UCaaS in the Education Sector

Market Trend
  • Technological Advancement across the Globe
  • Need for Better Analytics

Restraints
  • Lack of ready-to-use UCaaS Solutions

Opportunities
  • Rising Implementation of UCaaS to Increase Productivity and Revenue Growth can create Opportunities for the Market Growth


Market Leaders and some development strategies
On 9th November 2021, Mitel and RingCentral announced a strategic partnership. The combination allows customers to transition seamlessly to cloud-based unified business communications.
On 16th July 2021, Mitel has launched two cloud-first partner programs. The new launch offers flexibility for partners and creates a huge opportunity for partners to support customers in new ways as they transition to the cloud or look to optimize the power of an existing cloud solution.


Key Target Audience
UCaaS Providers, Regulatory Bodies, Potential Investors, Research and Development Institutes and Others

Report Objectives / Segmentation Covered

By End-Use Verticals
  • Healthcare
  • Education
  • Government
  • Others

By Platform
  • Windows
  • Android
  • Others

By Pricing
  • Free Trial
  • Subscription
  • Others

By Deployment
  • Cloud-based
  • On-premises

By Offerings
  • Audio and Video Conferencing
  • Voice/VoIP
  • Instant Messaging/Chat
  • Team Collaboration
  • Others

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Application of UCaaS in the Education Sector
    • 3.3. Market Trends
      • 3.3.1. Technological Advancement across the Globe
      • 3.3.2. Need for Better Analytics
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global UCaaS Providers, by End-Use Verticals, Platform, Pricing, Deployment, Offerings and Region (value and price ) (2016-2021)
    • 5.1. Introduction
    • 5.2. Global UCaaS Providers (Value)
      • 5.2.1. Global UCaaS Providers by: End-Use Verticals (Value)
        • 5.2.1.1. Healthcare
        • 5.2.1.2. Education
        • 5.2.1.3. Government
        • 5.2.1.4. Others
      • 5.2.2. Global UCaaS Providers by: Platform (Value)
        • 5.2.2.1. Windows
        • 5.2.2.2. Android
        • 5.2.2.3. Others
      • 5.2.3. Global UCaaS Providers by: Pricing (Value)
        • 5.2.3.1. Free Trial
        • 5.2.3.2. Subscription
        • 5.2.3.3. Others
      • 5.2.4. Global UCaaS Providers by: Deployment (Value)
        • 5.2.4.1. Cloud-based
        • 5.2.4.2. On-premises
      • 5.2.5. Global UCaaS Providers by: Offerings (Value)
        • 5.2.5.1. Audio and Video Conferencing
        • 5.2.5.2. Voice/VoIP
        • 5.2.5.3. Instant Messaging/Chat
        • 5.2.5.4. Team Collaboration
        • 5.2.5.5. Others
      • 5.2.6. Global UCaaS Providers Region
        • 5.2.6.1. South America
          • 5.2.6.1.1. Brazil
          • 5.2.6.1.2. Argentina
          • 5.2.6.1.3. Rest of South America
        • 5.2.6.2. Asia Pacific
          • 5.2.6.2.1. China
          • 5.2.6.2.2. Japan
          • 5.2.6.2.3. India
          • 5.2.6.2.4. South Korea
          • 5.2.6.2.5. Australia
          • 5.2.6.2.6. Rest of Asia-Pacific
        • 5.2.6.3. Europe
          • 5.2.6.3.1. Germany
          • 5.2.6.3.2. France
          • 5.2.6.3.3. Italy
          • 5.2.6.3.4. United Kingdom
          • 5.2.6.3.5. Netherlands
          • 5.2.6.3.6. Rest of Europe
        • 5.2.6.4. MEA
          • 5.2.6.4.1. Middle East
          • 5.2.6.4.2. Africa
        • 5.2.6.5. North America
          • 5.2.6.5.1. United States
          • 5.2.6.5.2. Canada
          • 5.2.6.5.3. Mexico
    • 5.3. Global UCaaS Providers (Price)
  • 6. UCaaS Providers: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2021)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Mitel (Canada)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Vonage (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Dialpad (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. RingCentral (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. GoToConnect (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Nextiva (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Livestorm (France)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Zoom (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. TechRadar (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. 8×8 (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global UCaaS Providers Sale, by End-Use Verticals, Platform, Pricing, Deployment, Offerings and Region (value and price ) (2022-2027)
    • 7.1. Introduction
    • 7.2. Global UCaaS Providers (Value)
      • 7.2.1. Global UCaaS Providers by: End-Use Verticals (Value)
        • 7.2.1.1. Healthcare
        • 7.2.1.2. Education
        • 7.2.1.3. Government
        • 7.2.1.4. Others
      • 7.2.2. Global UCaaS Providers by: Platform (Value)
        • 7.2.2.1. Windows
        • 7.2.2.2. Android
        • 7.2.2.3. Others
      • 7.2.3. Global UCaaS Providers by: Pricing (Value)
        • 7.2.3.1. Free Trial
        • 7.2.3.2. Subscription
        • 7.2.3.3. Others
      • 7.2.4. Global UCaaS Providers by: Deployment (Value)
        • 7.2.4.1. Cloud-based
        • 7.2.4.2. On-premises
      • 7.2.5. Global UCaaS Providers by: Offerings (Value)
        • 7.2.5.1. Audio and Video Conferencing
        • 7.2.5.2. Voice/VoIP
        • 7.2.5.3. Instant Messaging/Chat
        • 7.2.5.4. Team Collaboration
        • 7.2.5.5. Others
      • 7.2.6. Global UCaaS Providers Region
        • 7.2.6.1. South America
          • 7.2.6.1.1. Brazil
          • 7.2.6.1.2. Argentina
          • 7.2.6.1.3. Rest of South America
        • 7.2.6.2. Asia Pacific
          • 7.2.6.2.1. China
          • 7.2.6.2.2. Japan
          • 7.2.6.2.3. India
          • 7.2.6.2.4. South Korea
          • 7.2.6.2.5. Australia
          • 7.2.6.2.6. Rest of Asia-Pacific
        • 7.2.6.3. Europe
          • 7.2.6.3.1. Germany
          • 7.2.6.3.2. France
          • 7.2.6.3.3. Italy
          • 7.2.6.3.4. United Kingdom
          • 7.2.6.3.5. Netherlands
          • 7.2.6.3.6. Rest of Europe
        • 7.2.6.4. MEA
          • 7.2.6.4.1. Middle East
          • 7.2.6.4.2. Africa
        • 7.2.6.5. North America
          • 7.2.6.5.1. United States
          • 7.2.6.5.2. Canada
          • 7.2.6.5.3. Mexico
    • 7.3. Global UCaaS Providers (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. UCaaS Providers: by End-Use Verticals(USD Million)
  • Table 2. UCaaS Providers Healthcare , by Region USD Million (2016-2021)
  • Table 3. UCaaS Providers Education , by Region USD Million (2016-2021)
  • Table 4. UCaaS Providers Government , by Region USD Million (2016-2021)
  • Table 5. UCaaS Providers Others , by Region USD Million (2016-2021)
  • Table 6. UCaaS Providers: by Platform(USD Million)
  • Table 7. UCaaS Providers Windows , by Region USD Million (2016-2021)
  • Table 8. UCaaS Providers Android , by Region USD Million (2016-2021)
  • Table 9. UCaaS Providers Others , by Region USD Million (2016-2021)
  • Table 10. UCaaS Providers: by Pricing(USD Million)
  • Table 11. UCaaS Providers Free Trial , by Region USD Million (2016-2021)
  • Table 12. UCaaS Providers Subscription , by Region USD Million (2016-2021)
  • Table 13. UCaaS Providers Others , by Region USD Million (2016-2021)
  • Table 14. UCaaS Providers: by Deployment(USD Million)
  • Table 15. UCaaS Providers Cloud-based , by Region USD Million (2016-2021)
  • Table 16. UCaaS Providers On-premises , by Region USD Million (2016-2021)
  • Table 17. UCaaS Providers: by Offerings(USD Million)
  • Table 18. UCaaS Providers Audio and Video Conferencing , by Region USD Million (2016-2021)
  • Table 19. UCaaS Providers Voice/VoIP , by Region USD Million (2016-2021)
  • Table 20. UCaaS Providers Instant Messaging/Chat , by Region USD Million (2016-2021)
  • Table 21. UCaaS Providers Team Collaboration , by Region USD Million (2016-2021)
  • Table 22. UCaaS Providers Others , by Region USD Million (2016-2021)
  • Table 23. South America UCaaS Providers, by Country USD Million (2016-2021)
  • Table 24. South America UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 25. South America UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 26. South America UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 27. South America UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 28. South America UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 29. Brazil UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 30. Brazil UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 31. Brazil UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 32. Brazil UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 33. Brazil UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 34. Argentina UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 35. Argentina UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 36. Argentina UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 37. Argentina UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 38. Argentina UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 39. Rest of South America UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 40. Rest of South America UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 41. Rest of South America UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 42. Rest of South America UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 43. Rest of South America UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 44. Asia Pacific UCaaS Providers, by Country USD Million (2016-2021)
  • Table 45. Asia Pacific UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 46. Asia Pacific UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 47. Asia Pacific UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 48. Asia Pacific UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 49. Asia Pacific UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 50. China UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 51. China UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 52. China UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 53. China UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 54. China UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 55. Japan UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 56. Japan UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 57. Japan UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 58. Japan UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 59. Japan UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 60. India UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 61. India UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 62. India UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 63. India UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 64. India UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 65. South Korea UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 66. South Korea UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 67. South Korea UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 68. South Korea UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 69. South Korea UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 70. Australia UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 71. Australia UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 72. Australia UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 73. Australia UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 74. Australia UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 75. Rest of Asia-Pacific UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 76. Rest of Asia-Pacific UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 77. Rest of Asia-Pacific UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 78. Rest of Asia-Pacific UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 79. Rest of Asia-Pacific UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 80. Europe UCaaS Providers, by Country USD Million (2016-2021)
  • Table 81. Europe UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 82. Europe UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 83. Europe UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 84. Europe UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 85. Europe UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 86. Germany UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 87. Germany UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 88. Germany UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 89. Germany UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 90. Germany UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 91. France UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 92. France UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 93. France UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 94. France UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 95. France UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 96. Italy UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 97. Italy UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 98. Italy UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 99. Italy UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 100. Italy UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 101. United Kingdom UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 102. United Kingdom UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 103. United Kingdom UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 104. United Kingdom UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 105. United Kingdom UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 106. Netherlands UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 107. Netherlands UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 108. Netherlands UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 109. Netherlands UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 110. Netherlands UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 111. Rest of Europe UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 112. Rest of Europe UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 113. Rest of Europe UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 114. Rest of Europe UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 115. Rest of Europe UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 116. MEA UCaaS Providers, by Country USD Million (2016-2021)
  • Table 117. MEA UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 118. MEA UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 119. MEA UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 120. MEA UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 121. MEA UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 122. Middle East UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 123. Middle East UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 124. Middle East UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 125. Middle East UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 126. Middle East UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 127. Africa UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 128. Africa UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 129. Africa UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 130. Africa UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 131. Africa UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 132. North America UCaaS Providers, by Country USD Million (2016-2021)
  • Table 133. North America UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 134. North America UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 135. North America UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 136. North America UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 137. North America UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 138. United States UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 139. United States UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 140. United States UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 141. United States UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 142. United States UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 143. Canada UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 144. Canada UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 145. Canada UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 146. Canada UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 147. Canada UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 148. Mexico UCaaS Providers, by End-Use Verticals USD Million (2016-2021)
  • Table 149. Mexico UCaaS Providers, by Platform USD Million (2016-2021)
  • Table 150. Mexico UCaaS Providers, by Pricing USD Million (2016-2021)
  • Table 151. Mexico UCaaS Providers, by Deployment USD Million (2016-2021)
  • Table 152. Mexico UCaaS Providers, by Offerings USD Million (2016-2021)
  • Table 153. Company Basic Information, Sales Area and Its Competitors
  • Table 154. Company Basic Information, Sales Area and Its Competitors
  • Table 155. Company Basic Information, Sales Area and Its Competitors
  • Table 156. Company Basic Information, Sales Area and Its Competitors
  • Table 157. Company Basic Information, Sales Area and Its Competitors
  • Table 158. Company Basic Information, Sales Area and Its Competitors
  • Table 159. Company Basic Information, Sales Area and Its Competitors
  • Table 160. Company Basic Information, Sales Area and Its Competitors
  • Table 161. Company Basic Information, Sales Area and Its Competitors
  • Table 162. Company Basic Information, Sales Area and Its Competitors
  • Table 163. UCaaS Providers: by End-Use Verticals(USD Million)
  • Table 164. UCaaS Providers Healthcare , by Region USD Million (2022-2027)
  • Table 165. UCaaS Providers Education , by Region USD Million (2022-2027)
  • Table 166. UCaaS Providers Government , by Region USD Million (2022-2027)
  • Table 167. UCaaS Providers Others , by Region USD Million (2022-2027)
  • Table 168. UCaaS Providers: by Platform(USD Million)
  • Table 169. UCaaS Providers Windows , by Region USD Million (2022-2027)
  • Table 170. UCaaS Providers Android , by Region USD Million (2022-2027)
  • Table 171. UCaaS Providers Others , by Region USD Million (2022-2027)
  • Table 172. UCaaS Providers: by Pricing(USD Million)
  • Table 173. UCaaS Providers Free Trial , by Region USD Million (2022-2027)
  • Table 174. UCaaS Providers Subscription , by Region USD Million (2022-2027)
  • Table 175. UCaaS Providers Others , by Region USD Million (2022-2027)
  • Table 176. UCaaS Providers: by Deployment(USD Million)
  • Table 177. UCaaS Providers Cloud-based , by Region USD Million (2022-2027)
  • Table 178. UCaaS Providers On-premises , by Region USD Million (2022-2027)
  • Table 179. UCaaS Providers: by Offerings(USD Million)
  • Table 180. UCaaS Providers Audio and Video Conferencing , by Region USD Million (2022-2027)
  • Table 181. UCaaS Providers Voice/VoIP , by Region USD Million (2022-2027)
  • Table 182. UCaaS Providers Instant Messaging/Chat , by Region USD Million (2022-2027)
  • Table 183. UCaaS Providers Team Collaboration , by Region USD Million (2022-2027)
  • Table 184. UCaaS Providers Others , by Region USD Million (2022-2027)
  • Table 185. South America UCaaS Providers, by Country USD Million (2022-2027)
  • Table 186. South America UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 187. South America UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 188. South America UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 189. South America UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 190. South America UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 191. Brazil UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 192. Brazil UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 193. Brazil UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 194. Brazil UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 195. Brazil UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 196. Argentina UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 197. Argentina UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 198. Argentina UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 199. Argentina UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 200. Argentina UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 201. Rest of South America UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 202. Rest of South America UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 203. Rest of South America UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 204. Rest of South America UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 205. Rest of South America UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 206. Asia Pacific UCaaS Providers, by Country USD Million (2022-2027)
  • Table 207. Asia Pacific UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 208. Asia Pacific UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 209. Asia Pacific UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 210. Asia Pacific UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 211. Asia Pacific UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 212. China UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 213. China UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 214. China UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 215. China UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 216. China UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 217. Japan UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 218. Japan UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 219. Japan UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 220. Japan UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 221. Japan UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 222. India UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 223. India UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 224. India UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 225. India UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 226. India UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 227. South Korea UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 228. South Korea UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 229. South Korea UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 230. South Korea UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 231. South Korea UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 232. Australia UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 233. Australia UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 234. Australia UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 235. Australia UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 236. Australia UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 237. Rest of Asia-Pacific UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 238. Rest of Asia-Pacific UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 239. Rest of Asia-Pacific UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 240. Rest of Asia-Pacific UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 241. Rest of Asia-Pacific UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 242. Europe UCaaS Providers, by Country USD Million (2022-2027)
  • Table 243. Europe UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 244. Europe UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 245. Europe UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 246. Europe UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 247. Europe UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 248. Germany UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 249. Germany UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 250. Germany UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 251. Germany UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 252. Germany UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 253. France UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 254. France UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 255. France UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 256. France UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 257. France UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 258. Italy UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 259. Italy UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 260. Italy UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 261. Italy UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 262. Italy UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 263. United Kingdom UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 264. United Kingdom UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 265. United Kingdom UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 266. United Kingdom UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 267. United Kingdom UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 268. Netherlands UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 269. Netherlands UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 270. Netherlands UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 271. Netherlands UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 272. Netherlands UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 273. Rest of Europe UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 274. Rest of Europe UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 275. Rest of Europe UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 276. Rest of Europe UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 277. Rest of Europe UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 278. MEA UCaaS Providers, by Country USD Million (2022-2027)
  • Table 279. MEA UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 280. MEA UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 281. MEA UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 282. MEA UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 283. MEA UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 284. Middle East UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 285. Middle East UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 286. Middle East UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 287. Middle East UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 288. Middle East UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 289. Africa UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 290. Africa UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 291. Africa UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 292. Africa UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 293. Africa UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 294. North America UCaaS Providers, by Country USD Million (2022-2027)
  • Table 295. North America UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 296. North America UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 297. North America UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 298. North America UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 299. North America UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 300. United States UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 301. United States UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 302. United States UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 303. United States UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 304. United States UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 305. Canada UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 306. Canada UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 307. Canada UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 308. Canada UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 309. Canada UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 310. Mexico UCaaS Providers, by End-Use Verticals USD Million (2022-2027)
  • Table 311. Mexico UCaaS Providers, by Platform USD Million (2022-2027)
  • Table 312. Mexico UCaaS Providers, by Pricing USD Million (2022-2027)
  • Table 313. Mexico UCaaS Providers, by Deployment USD Million (2022-2027)
  • Table 314. Mexico UCaaS Providers, by Offerings USD Million (2022-2027)
  • Table 315. Research Programs/Design for This Report
  • Table 316. Key Data Information from Secondary Sources
  • Table 317. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global UCaaS Providers: by End-Use Verticals USD Million (2016-2021)
  • Figure 5. Global UCaaS Providers: by Platform USD Million (2016-2021)
  • Figure 6. Global UCaaS Providers: by Pricing USD Million (2016-2021)
  • Figure 7. Global UCaaS Providers: by Deployment USD Million (2016-2021)
  • Figure 8. Global UCaaS Providers: by Offerings USD Million (2016-2021)
  • Figure 9. South America UCaaS Providers Share (%), by Country
  • Figure 10. Asia Pacific UCaaS Providers Share (%), by Country
  • Figure 11. Europe UCaaS Providers Share (%), by Country
  • Figure 12. MEA UCaaS Providers Share (%), by Country
  • Figure 13. North America UCaaS Providers Share (%), by Country
  • Figure 14. Global UCaaS Providers share by Players 2021 (%)
  • Figure 15. Global UCaaS Providers share by Players (Top 3) 2021(%)
  • Figure 16. Global UCaaS Providers share by Players (Top 5) 2021(%)
  • Figure 17. BCG Matrix for key Companies
  • Figure 18. Mitel (Canada) Revenue, Net Income and Gross profit
  • Figure 19. Mitel (Canada) Revenue: by Geography 2021
  • Figure 20. Vonage (United States) Revenue, Net Income and Gross profit
  • Figure 21. Vonage (United States) Revenue: by Geography 2021
  • Figure 22. Dialpad (United States) Revenue, Net Income and Gross profit
  • Figure 23. Dialpad (United States) Revenue: by Geography 2021
  • Figure 24. RingCentral (United States) Revenue, Net Income and Gross profit
  • Figure 25. RingCentral (United States) Revenue: by Geography 2021
  • Figure 26. GoToConnect (United States) Revenue, Net Income and Gross profit
  • Figure 27. GoToConnect (United States) Revenue: by Geography 2021
  • Figure 28. Nextiva (United States) Revenue, Net Income and Gross profit
  • Figure 29. Nextiva (United States) Revenue: by Geography 2021
  • Figure 30. Livestorm (France) Revenue, Net Income and Gross profit
  • Figure 31. Livestorm (France) Revenue: by Geography 2021
  • Figure 32. Zoom (United States) Revenue, Net Income and Gross profit
  • Figure 33. Zoom (United States) Revenue: by Geography 2021
  • Figure 34. TechRadar (United States) Revenue, Net Income and Gross profit
  • Figure 35. TechRadar (United States) Revenue: by Geography 2021
  • Figure 36. 8×8 (United States) Revenue, Net Income and Gross profit
  • Figure 37. 8×8 (United States) Revenue: by Geography 2021
  • Figure 38. Global UCaaS Providers: by End-Use Verticals USD Million (2022-2027)
  • Figure 39. Global UCaaS Providers: by Platform USD Million (2022-2027)
  • Figure 40. Global UCaaS Providers: by Pricing USD Million (2022-2027)
  • Figure 41. Global UCaaS Providers: by Deployment USD Million (2022-2027)
  • Figure 42. Global UCaaS Providers: by Offerings USD Million (2022-2027)
  • Figure 43. South America UCaaS Providers Share (%), by Country
  • Figure 44. Asia Pacific UCaaS Providers Share (%), by Country
  • Figure 45. Europe UCaaS Providers Share (%), by Country
  • Figure 46. MEA UCaaS Providers Share (%), by Country
  • Figure 47. North America UCaaS Providers Share (%), by Country
List of companies from research coverage that are profiled in the study
  • Mitel (Canada)
  • Vonage (United States)
  • Dialpad (United States)
  • RingCentral (United States)
  • GoToConnect (United States)
  • Nextiva (United States)
  • Livestorm (France)
  • Zoom (United States)
  • TechRadar (United States)
  • 8×8 (United States)
Additional players considered in the study are as follows:
Bitrix24 (United States) , Microsoft (United States)
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Key Highlights of Report


Feb 2022 215 Pages 71 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Global UCaaS Providers Quantitative research analysis
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