What is Case ManagementMarket?
Case Management refers basically to comprehensive services offered, involving planning, monitoring, assessing or processing, evaluation, facilitation, and advocacy to individuals, and firms through available resources and communication medium in order to help them make better decisions. The case management is considered completely opposite to business process management as in here, the service provider is required to practice more holistic techniques, in order to move forward using knowledge driven work, as opposed to more repetitive style of work employed in BPM industry. Case Management services enable firms and individuals to reduce risks and challenges, prepare for most of uncertainties, and deploys plans based on more information centric work. The case management services are offered to various industrial domains, although healthcare sector is expected for significant market share. Globally, North America accounts for largest market share.
Market Drivers
Increasing Demand for End to End Solutions in Financial Markets, Growing Focus on Transparency and Rectification in the Medical Field and Rising Adoption of Modern Technological Solutions
Opportunities
SMEs will benefit the Most from Case Management, if the Services are Designed Specific to SMEs Requirements
The Players Covered in the Study are:
Dell Technologies (United States), IBM Corporation (United States), Pulpstream (United States), Kofax Inc. (United States), Pegasystems (United States), Appian Corporation (United States), Newgen Software (India), AINS, Inc. (United States) and Software AG (Germany)
Available Customization:
List of players that can be included in the study on immediate basis are DST Systems, Inc. (United States), OpenText Corporation (Canada) and Medical Case Management Group (United States).