What is Corporate Telephony Market Scope?
Corporate telephony is referred to as the transmission of information with the help of electronic means, which basically include laptops, desktop, mobile phones, landline phones, and fax machines. The marker of corporate telephony is growing due to the factors like growing corporate sector and its end use. There is an emergence of e-commerce sector which is increasing focus on customer service, is creating opportunity for the market growth. While some of the factors like security concern and changing technology is creating an hindrance to the market growth. Corporate telephony is the complexes and networks within corporate communications, usually created for geographically distributed enterprises, providing communication, single address space and a single service.
The Corporate Telephony market study is being classified by Type (IP-PBX, Key Telephone System and Wireless Private Branch Exchange), by Application (IT, BFSI, Retail, Manufacturing and Other) and major geographies with country level break-up.
The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail competitive advantage through combined synergies.
IBM (United States), Cisco (United States), Mitel (Canada), Siemens (Germany), NEC (Japan), Unify (Germany), Huawei (China), Toshiba (Japan), Interactive Intelligence (United States) and Avaya (United States) are some of the key players profiled in the study. Additionally, the Players which are also part of the research are RingCentral (United States) and Aastra Technologies (Canada).
Segmentation Analysis
Analyst at AMA have segmented the market study of Global Corporate Telephony market by Type, Application and Region.
On the basis of geography, the market of Corporate Telephony has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
Influencing Market Trend
- Integration of CTI Software with CRM to Facilitate Improved Customer Service
Market Drivers
- Rising Dependence of Enterprises on Telephony
- Increasing Demand for Corporate Telephony Solutions
Opportunities
- The Emergence of E-Commerce Is Increasing Focus on Customer Service
Restraints
- Security Concerns With Respect To Increasing Crime
Challenges
- Rapidly Changing Underlying Technologies
Key Target Audience
Consulting Service Providers, Manufacturers and Service Providers of Corporate Telephony, Technology Providers, Network Providers, Mobile Application Developers, Consulting Firms and Government Bodies
Customization available in this Study:
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