Unified Communications and Collaborations Market Scope
Unified communications and collaboration is the collection of software and technology that combines enterprise communication with real-time, asynchronous communication cooperation competencies. Unified communications and collaboration take the various methods used in individual unified communications and collaboration solutions and makes them available through a single interface to improve productivity and connectivity. Components of unified communications and collaboration could include email, voicemail, desktop sharing, and VoIP, scheduling tools, video conferencing, calendars, and instant messaging (IM) into a single environment, improving business processes making it easier for employees to connect.
According to AMA, the Global Unified Communications and Collaborations market is expected to see growth rate of 7.64%
The Players having a strong hold in the market are Microsoft, Oracle, Avaya Inc., and Huawei Technologies Co., Ltd.. Research Analyst at AMA estimates that United States and European Players will contribute to the maximum growth of Global Unified Communications and Collaborations market throughout the predicted period.
Microsoft (United States), Oracle (United States), Avaya Inc. (United States), Huawei Technologies Co., Ltd. (China), Cisco (United States), Verizon (United States), 8x8, Inc. (United States), Atos SE (France), Ribbon Communications US LLC (United States) and Mitel Networks Corporation (Canada) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are ZTE Corporation (China) and Sangoma Technologies Corporation (Canada).
About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from total available market.
Segmentation Overview
The study have segmented the market of Global Unified Communications and Collaborations market by Type (Cloud-Based and Premises-Based), by Application (Healthcare & Life Sciences, Retail & eCommerce, Telecommunications and IT, BFSI, Manufacturing, Education, Government & Public Sector and Others) and Region with country level break-up.
On the basis of geography, the market of Unified Communications and Collaborations has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
Market Leaders and their expansionary development strategies
Recently, Sonus Networks, Inc. has announced the completion of the Sonus and GENBAND mergers following which each became a wholly-owned subsidiary of a parent company formed for purposes of the transaction and renamed Sonus Networks, Inc. In connection with closing the transaction, Sonus Networks also announced that it has begun conducting business as Ribbon Communications.
On 5th August 2019, Atos SE and NICE inContact have announced a partnership in which Atos, a global leader in digital transformation with over 110,000 employees in 73 countries, will make NICE inContact CXone a preferred solution for Contact Center as a Service and bring CXone to the company’s installed base of hundreds of thousands of contact center agents across the globe as well as new customers.
Market Trend
- Increase of SIP as an Intelligent, Low-cost Enabler of Essential Collaboration Services
- Rising use of Cloud-based Technology
Market Drivers
- Increasing demand for unified communications and collaborations from the various end-use industry due to It moves an organization much more efficiently to its aims, this is the major driver for global unified communications and collaborations market. Recently, the study has found that almost 97% of executives and employees agree that the level of collaboration instantly affects the outcome of a project or task.
Opportunities
- Technological Advancement and Development like Artificial Intelligence in Everyday Communications
Restraints
- Lack of Skilled Working Professionals
Key Target Audience
Unified Communications and Collaborations Providers, Potential Technology Investors, Regulatory & Government Bodies, Downstream Vendors, End Users and Other