What is Waitlist Software Market?
Waitlist software enables organizations to collect customer information, create and organize waiting lists, track waiting time, and communicate with clients. These software’s enables to easily manage guest lists, track wait times, and send free text alerts to guest mobile phones. These software offers reporting & statistics and waitlist status tracking as well as enables to send SMS and email to customers about the waitlist updates. The increasing number of waiting time in restaurants, medicals, and salons & spa has increased the adoption of waitlist software.
Highlights from Waitlist Software Market Study
Attributes | Details |
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Study Period | 2018-2028 |
Base Year | 2022 |
Unit | Value (USD Million) |
Key Companies Profiled | Waitwhile (United States), Qminder OÜ (United Kingdom), Table's Ready (United States), DaycareWaitlist (United States), CAKE Guest Manager (United States), Hostme (United States), NextMe (United States), GuestBridge (United States), Cliniconex (Canada), TableUp, LLC (United States) and Waitlist Me, Inc. (United States) |
The waitlist software market consists of numerous players accounting for the major market shares. These key players are competing through innovations in product design and marketing to gain popularity in the market. The entry of private-labels in the market and the increasing competition has induced the vendors in this market to launch different products and services to maintain sustainability through unique and clear propositions.
Waitwhile (United States), Qminder OÜ (United Kingdom), Table's Ready (United States), DaycareWaitlist (United States), CAKE Guest Manager (United States), Hostme (United States), NextMe (United States), GuestBridge (United States), Cliniconex (Canada), TableUp, LLC (United States) and Waitlist Me, Inc. (United States) are some of the key players profiled in the study. Additionally, the Players which are also part of the research are QTix (Australia), Waitlisted (United States) and IVANT Technologies and Business Solutions (Philippines). Waitlist Software Market Segmentation:
Scope | Sub-Segments |
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Application / End User | Restaurant, Medical, Salons & Spa and Other |
Type | Cloud-based and On-premises |
Organization Size | Large,Small & Medium |
Support | Business Hours,24/7 Live Online |
Pricing | Premium,Economic |
On the basis of geography, the market of Waitlist Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Influencing Trend:
Implement Customer Social Distancing In Stores
Market Growth Drivers:
Ease To Track Waiting Time And Communicate With Clients and Growing Number of is Smartphone Users
Challenges:
Availability of Freeware Waitlist Software
Restraints:
Data Privacy Concerns
Opportunities:
Increasing Adoption of Waitlist Software from Healthcare sector and Demand for Waitlist Software with SMS/Email notifications
Key Target Audience
New Entrants/Investors, Analysts and Strategic Business Planners, Waitlist Software Providers, Venture Capitalists and Private Equity Firms, Government Regulatory and Research Organizations and End Use Industry
Market Leaders & Development Strategies
In August 2020, Mad Mobile, Inc., a leading mobile platform for enterprise restaurants and retailers, announced that it had entered into an agreement to acquire CAKE, a Silicon Valley-based restaurant technology company owned by Sysco Corporation. The CAKE Point-of-Sale (POS) solution serves more than 5,000 restaurant locations.
In December 2022, leading restaurant management software provider Hostme announced a new integration with Wix.com Ltd., a leading global SaaS platform to build, manage and grow your online presence. Restaurant owners who build their websites on Wix can seamlessly integrate with Hostme's automated restaurant reservations and waitlist management system to streamline and manage customer activity.