Unified Communication as a Service (UCaaS) Comprehensive Study by Organization Size (Large Enterprises, Small and Medium Enterprises (SMEs)), Industry Vertical (BFSI, Telecom and IT, Consumer Goods and Retail, Healthcare, Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality, Others), Price (Single User, Enterprise), Component (Enterprise telephony, Meetings (audio/video/web conferencing), Unified messaging, Instant messaging and presence (personal and team), Mobility, Communications-enabled business processes) Players and Region - Global Market Outlook to 2026

Unified Communication as a Service (UCaaS) Market by XX Submarkets | Forecast Years 2022-2027 | CAGR: 25.1%  

  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
The Global Unified Communication as a Service (UCaaS) market presents a comprehensive analysis of the Unified Communication as a Service (UCaaS) market and by geography (North America, South America, Europe, Asia-Pacific and MEA) along with country level break-up.

Market Snapshot:
The Unified Communication as a Service (UCaaS) market is expected to witness high demand in the forecasted period due to rising work from the home situations arise due to COVID 19 pandemics. Many companies have decided to continue forever with the work from home concept. Unified Communication as a Service is a kind of cloud-based messaging tool packaged as a complete solution. Unified Communications (UC) functions consist of phone, chat, online meetings, screen sharing, and many others. Many organizations use UCaaS solutions to offer employees an end-to-end collaboration platform. They can use these tools on their computers, desk phones, and smartphones. It has various benefits such as Send messages to individuals or groups in real-time. Presence displays the status of other people and resources, Teams can set up workspaces for contextual communications, Advances business goals with unified communications. Examples include ChatOps, CPaaS, business analytics, and artificial intelligence, and many Others. Since healthcare providers must comply with HIPAA, their communications infrastructure is critical. UCaaS serves as the foundation for secure phone calls, voicemails, faxes, and other conversations.

Market Drivers
  • COVID-19 has accelerated the work from home capabilities
  • The growing demand from the SME's as well as Large Enterprise

Market Trend
  • The growing trend of mobility and Bring Your Own Device (BYOD)
  • The Increasing popularity of Server Message Block (SMB)

Restraints
  • The concern related to the security dor cloud-based services


Geographic Segmentation and Analysis
This section of our report presents a realistic picture of the Global Unified Communication as a Service (UCaaS) industry. Investors and manufacturers can easily understand the inherent opportunities and challenges for their products in geographical region of interest. For instance, while the North America holds majority of market share of the Unified Communication as a Service (UCaaS), the Europe has emerged as a crucial market for several Unified Communication as a Service (UCaaS) brands.
The regional segmentation covered in this report are:
South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico)

Report Objectives / Segmentation Covered

By Organization Size
  • Large Enterprises
  • Small and Medium Enterprises (SMEs)

By Industry Vertical
  • BFSI
  • Telecom and IT
  • Consumer Goods and Retail
  • Healthcare
  • Public Sector and Utilities
  • Logistics and Transportation
  • Travel and Hospitality
  • Others

By Price
  • Single User
  • Enterprise

By Component
  • Enterprise telephony
  • Meetings (audio/video/web conferencing)
  • Unified messaging
  • Instant messaging and presence (personal and team)
  • Mobility
  • Communications-enabled business processes

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. COVID-19 has accelerated the work from home capabilities
      • 3.2.2. The growing demand from the SME's as well as Large Enterprise
    • 3.3. Market Challenges
      • 3.3.1. The Lack of awareness regarding the Cloud UC
    • 3.4. Market Trends
      • 3.4.1. The growing trend of mobility and Bring Your Own Device (BYOD)
      • 3.4.2. The Increasing popularity of Server Message Block (SMB)
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Unified Communication as a Service (UCaaS), by Organization Size, Industry Vertical, Price, Component and Region (value and price ) (2015-2020)
    • 5.1. Introduction
    • 5.2. Global Unified Communication as a Service (UCaaS) (Value)
      • 5.2.1. Global Unified Communication as a Service (UCaaS) by: Organization Size (Value)
        • 5.2.1.1. Large Enterprises
        • 5.2.1.2. Small and Medium Enterprises (SMEs)
      • 5.2.2. Global Unified Communication as a Service (UCaaS) by: Industry Vertical (Value)
        • 5.2.2.1. BFSI
        • 5.2.2.2. Telecom and IT
        • 5.2.2.3. Consumer Goods and Retail
        • 5.2.2.4. Healthcare
        • 5.2.2.5. Public Sector and Utilities
        • 5.2.2.6. Logistics and Transportation
        • 5.2.2.7. Travel and Hospitality
        • 5.2.2.8. Others
      • 5.2.3. Global Unified Communication as a Service (UCaaS) by: Price (Value)
        • 5.2.3.1. Single User
        • 5.2.3.2. Enterprise
      • 5.2.4. Global Unified Communication as a Service (UCaaS) by: Component (Value)
        • 5.2.4.1. Enterprise telephony
        • 5.2.4.2. Meetings (audio/video/web conferencing)
        • 5.2.4.3. Unified messaging
        • 5.2.4.4. Instant messaging and presence (personal and team)
        • 5.2.4.5. Mobility
        • 5.2.4.6. Communications-enabled business processes
      • 5.2.5. Global Unified Communication as a Service (UCaaS) Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
    • 5.3. Global Unified Communication as a Service (UCaaS) (Price)
  • 6. Unified Communication as a Service (UCaaS): Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2020)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. RingCentral (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. 8x8 (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Fuze, Inc. (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Microsoft (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Google(United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Verizon (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. LogMeIn (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Mitel (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Cisco (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Vonage (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Unified Communication as a Service (UCaaS) Sale, by Organization Size, Industry Vertical, Price, Component and Region (value and price ) (2021-2026)
    • 7.1. Introduction
    • 7.2. Global Unified Communication as a Service (UCaaS) (Value)
      • 7.2.1. Global Unified Communication as a Service (UCaaS) by: Organization Size (Value)
        • 7.2.1.1. Large Enterprises
        • 7.2.1.2. Small and Medium Enterprises (SMEs)
      • 7.2.2. Global Unified Communication as a Service (UCaaS) by: Industry Vertical (Value)
        • 7.2.2.1. BFSI
        • 7.2.2.2. Telecom and IT
        • 7.2.2.3. Consumer Goods and Retail
        • 7.2.2.4. Healthcare
        • 7.2.2.5. Public Sector and Utilities
        • 7.2.2.6. Logistics and Transportation
        • 7.2.2.7. Travel and Hospitality
        • 7.2.2.8. Others
      • 7.2.3. Global Unified Communication as a Service (UCaaS) by: Price (Value)
        • 7.2.3.1. Single User
        • 7.2.3.2. Enterprise
      • 7.2.4. Global Unified Communication as a Service (UCaaS) by: Component (Value)
        • 7.2.4.1. Enterprise telephony
        • 7.2.4.2. Meetings (audio/video/web conferencing)
        • 7.2.4.3. Unified messaging
        • 7.2.4.4. Instant messaging and presence (personal and team)
        • 7.2.4.5. Mobility
        • 7.2.4.6. Communications-enabled business processes
      • 7.2.5. Global Unified Communication as a Service (UCaaS) Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
    • 7.3. Global Unified Communication as a Service (UCaaS) (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Unified Communication as a Service (UCaaS): by Organization Size(USD Million)
  • Table 2. Unified Communication as a Service (UCaaS) Large Enterprises , by Region USD Million (2015-2020)
  • Table 3. Unified Communication as a Service (UCaaS) Small and Medium Enterprises (SMEs) , by Region USD Million (2015-2020)
  • Table 4. Unified Communication as a Service (UCaaS): by Industry Vertical(USD Million)
  • Table 5. Unified Communication as a Service (UCaaS) BFSI , by Region USD Million (2015-2020)
  • Table 6. Unified Communication as a Service (UCaaS) Telecom and IT , by Region USD Million (2015-2020)
  • Table 7. Unified Communication as a Service (UCaaS) Consumer Goods and Retail , by Region USD Million (2015-2020)
  • Table 8. Unified Communication as a Service (UCaaS) Healthcare , by Region USD Million (2015-2020)
  • Table 9. Unified Communication as a Service (UCaaS) Public Sector and Utilities , by Region USD Million (2015-2020)
  • Table 10. Unified Communication as a Service (UCaaS) Logistics and Transportation , by Region USD Million (2015-2020)
  • Table 11. Unified Communication as a Service (UCaaS) Travel and Hospitality , by Region USD Million (2015-2020)
  • Table 12. Unified Communication as a Service (UCaaS) Others , by Region USD Million (2015-2020)
  • Table 13. Unified Communication as a Service (UCaaS): by Price(USD Million)
  • Table 14. Unified Communication as a Service (UCaaS) Single User , by Region USD Million (2015-2020)
  • Table 15. Unified Communication as a Service (UCaaS) Enterprise , by Region USD Million (2015-2020)
  • Table 16. Unified Communication as a Service (UCaaS): by Component(USD Million)
  • Table 17. Unified Communication as a Service (UCaaS) Enterprise telephony , by Region USD Million (2015-2020)
  • Table 18. Unified Communication as a Service (UCaaS) Meetings (audio/video/web conferencing) , by Region USD Million (2015-2020)
  • Table 19. Unified Communication as a Service (UCaaS) Unified messaging , by Region USD Million (2015-2020)
  • Table 20. Unified Communication as a Service (UCaaS) Instant messaging and presence (personal and team) , by Region USD Million (2015-2020)
  • Table 21. Unified Communication as a Service (UCaaS) Mobility , by Region USD Million (2015-2020)
  • Table 22. Unified Communication as a Service (UCaaS) Communications-enabled business processes , by Region USD Million (2015-2020)
  • Table 23. South America Unified Communication as a Service (UCaaS), by Country USD Million (2015-2020)
  • Table 24. South America Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 25. South America Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 26. South America Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 27. South America Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 28. Brazil Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 29. Brazil Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 30. Brazil Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 31. Brazil Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 32. Argentina Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 33. Argentina Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 34. Argentina Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 35. Argentina Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 36. Rest of South America Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 37. Rest of South America Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 38. Rest of South America Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 39. Rest of South America Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 40. Asia Pacific Unified Communication as a Service (UCaaS), by Country USD Million (2015-2020)
  • Table 41. Asia Pacific Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 42. Asia Pacific Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 43. Asia Pacific Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 44. Asia Pacific Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 45. China Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 46. China Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 47. China Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 48. China Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 49. Japan Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 50. Japan Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 51. Japan Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 52. Japan Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 53. India Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 54. India Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 55. India Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 56. India Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 57. South Korea Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 58. South Korea Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 59. South Korea Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 60. South Korea Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 61. Taiwan Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 62. Taiwan Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 63. Taiwan Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 64. Taiwan Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 65. Australia Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 66. Australia Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 67. Australia Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 68. Australia Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 69. Rest of Asia-Pacific Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 70. Rest of Asia-Pacific Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 71. Rest of Asia-Pacific Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 72. Rest of Asia-Pacific Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 73. Europe Unified Communication as a Service (UCaaS), by Country USD Million (2015-2020)
  • Table 74. Europe Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 75. Europe Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 76. Europe Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 77. Europe Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 78. Germany Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 79. Germany Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 80. Germany Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 81. Germany Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 82. France Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 83. France Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 84. France Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 85. France Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 86. Italy Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 87. Italy Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 88. Italy Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 89. Italy Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 90. United Kingdom Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 91. United Kingdom Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 92. United Kingdom Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 93. United Kingdom Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 94. Netherlands Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 95. Netherlands Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 96. Netherlands Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 97. Netherlands Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 98. Rest of Europe Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 99. Rest of Europe Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 100. Rest of Europe Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 101. Rest of Europe Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 102. MEA Unified Communication as a Service (UCaaS), by Country USD Million (2015-2020)
  • Table 103. MEA Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 104. MEA Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 105. MEA Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 106. MEA Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 107. Middle East Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 108. Middle East Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 109. Middle East Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 110. Middle East Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 111. Africa Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 112. Africa Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 113. Africa Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 114. Africa Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 115. North America Unified Communication as a Service (UCaaS), by Country USD Million (2015-2020)
  • Table 116. North America Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 117. North America Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 118. North America Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 119. North America Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 120. United States Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 121. United States Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 122. United States Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 123. United States Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 124. Canada Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 125. Canada Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 126. Canada Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 127. Canada Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 128. Mexico Unified Communication as a Service (UCaaS), by Organization Size USD Million (2015-2020)
  • Table 129. Mexico Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2015-2020)
  • Table 130. Mexico Unified Communication as a Service (UCaaS), by Price USD Million (2015-2020)
  • Table 131. Mexico Unified Communication as a Service (UCaaS), by Component USD Million (2015-2020)
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Company Basic Information, Sales Area and Its Competitors
  • Table 136. Company Basic Information, Sales Area and Its Competitors
  • Table 137. Company Basic Information, Sales Area and Its Competitors
  • Table 138. Company Basic Information, Sales Area and Its Competitors
  • Table 139. Company Basic Information, Sales Area and Its Competitors
  • Table 140. Company Basic Information, Sales Area and Its Competitors
  • Table 141. Company Basic Information, Sales Area and Its Competitors
  • Table 142. Unified Communication as a Service (UCaaS): by Organization Size(USD Million)
  • Table 143. Unified Communication as a Service (UCaaS) Large Enterprises , by Region USD Million (2021-2026)
  • Table 144. Unified Communication as a Service (UCaaS) Small and Medium Enterprises (SMEs) , by Region USD Million (2021-2026)
  • Table 145. Unified Communication as a Service (UCaaS): by Industry Vertical(USD Million)
  • Table 146. Unified Communication as a Service (UCaaS) BFSI , by Region USD Million (2021-2026)
  • Table 147. Unified Communication as a Service (UCaaS) Telecom and IT , by Region USD Million (2021-2026)
  • Table 148. Unified Communication as a Service (UCaaS) Consumer Goods and Retail , by Region USD Million (2021-2026)
  • Table 149. Unified Communication as a Service (UCaaS) Healthcare , by Region USD Million (2021-2026)
  • Table 150. Unified Communication as a Service (UCaaS) Public Sector and Utilities , by Region USD Million (2021-2026)
  • Table 151. Unified Communication as a Service (UCaaS) Logistics and Transportation , by Region USD Million (2021-2026)
  • Table 152. Unified Communication as a Service (UCaaS) Travel and Hospitality , by Region USD Million (2021-2026)
  • Table 153. Unified Communication as a Service (UCaaS) Others , by Region USD Million (2021-2026)
  • Table 154. Unified Communication as a Service (UCaaS): by Price(USD Million)
  • Table 155. Unified Communication as a Service (UCaaS) Single User , by Region USD Million (2021-2026)
  • Table 156. Unified Communication as a Service (UCaaS) Enterprise , by Region USD Million (2021-2026)
  • Table 157. Unified Communication as a Service (UCaaS): by Component(USD Million)
  • Table 158. Unified Communication as a Service (UCaaS) Enterprise telephony , by Region USD Million (2021-2026)
  • Table 159. Unified Communication as a Service (UCaaS) Meetings (audio/video/web conferencing) , by Region USD Million (2021-2026)
  • Table 160. Unified Communication as a Service (UCaaS) Unified messaging , by Region USD Million (2021-2026)
  • Table 161. Unified Communication as a Service (UCaaS) Instant messaging and presence (personal and team) , by Region USD Million (2021-2026)
  • Table 162. Unified Communication as a Service (UCaaS) Mobility , by Region USD Million (2021-2026)
  • Table 163. Unified Communication as a Service (UCaaS) Communications-enabled business processes , by Region USD Million (2021-2026)
  • Table 164. South America Unified Communication as a Service (UCaaS), by Country USD Million (2021-2026)
  • Table 165. South America Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 166. South America Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 167. South America Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 168. South America Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 169. Brazil Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 170. Brazil Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 171. Brazil Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 172. Brazil Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 173. Argentina Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 174. Argentina Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 175. Argentina Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 176. Argentina Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 177. Rest of South America Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 178. Rest of South America Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 179. Rest of South America Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 180. Rest of South America Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 181. Asia Pacific Unified Communication as a Service (UCaaS), by Country USD Million (2021-2026)
  • Table 182. Asia Pacific Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 183. Asia Pacific Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 184. Asia Pacific Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 185. Asia Pacific Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 186. China Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 187. China Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 188. China Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 189. China Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 190. Japan Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 191. Japan Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 192. Japan Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 193. Japan Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 194. India Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 195. India Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 196. India Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 197. India Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 198. South Korea Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 199. South Korea Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 200. South Korea Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 201. South Korea Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 202. Taiwan Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 203. Taiwan Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 204. Taiwan Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 205. Taiwan Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 206. Australia Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 207. Australia Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 208. Australia Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 209. Australia Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 210. Rest of Asia-Pacific Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 211. Rest of Asia-Pacific Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 212. Rest of Asia-Pacific Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 213. Rest of Asia-Pacific Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 214. Europe Unified Communication as a Service (UCaaS), by Country USD Million (2021-2026)
  • Table 215. Europe Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 216. Europe Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 217. Europe Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 218. Europe Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 219. Germany Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 220. Germany Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 221. Germany Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 222. Germany Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 223. France Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 224. France Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 225. France Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 226. France Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 227. Italy Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 228. Italy Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 229. Italy Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 230. Italy Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 231. United Kingdom Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 232. United Kingdom Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 233. United Kingdom Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 234. United Kingdom Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 235. Netherlands Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 236. Netherlands Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 237. Netherlands Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 238. Netherlands Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 239. Rest of Europe Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 240. Rest of Europe Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 241. Rest of Europe Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 242. Rest of Europe Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 243. MEA Unified Communication as a Service (UCaaS), by Country USD Million (2021-2026)
  • Table 244. MEA Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 245. MEA Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 246. MEA Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 247. MEA Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 248. Middle East Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 249. Middle East Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 250. Middle East Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 251. Middle East Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 252. Africa Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 253. Africa Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 254. Africa Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 255. Africa Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 256. North America Unified Communication as a Service (UCaaS), by Country USD Million (2021-2026)
  • Table 257. North America Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 258. North America Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 259. North America Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 260. North America Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 261. United States Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 262. United States Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 263. United States Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 264. United States Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 265. Canada Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 266. Canada Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 267. Canada Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 268. Canada Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 269. Mexico Unified Communication as a Service (UCaaS), by Organization Size USD Million (2021-2026)
  • Table 270. Mexico Unified Communication as a Service (UCaaS), by Industry Vertical USD Million (2021-2026)
  • Table 271. Mexico Unified Communication as a Service (UCaaS), by Price USD Million (2021-2026)
  • Table 272. Mexico Unified Communication as a Service (UCaaS), by Component USD Million (2021-2026)
  • Table 273. Research Programs/Design for This Report
  • Table 274. Key Data Information from Secondary Sources
  • Table 275. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Unified Communication as a Service (UCaaS): by Organization Size USD Million (2015-2020)
  • Figure 5. Global Unified Communication as a Service (UCaaS): by Industry Vertical USD Million (2015-2020)
  • Figure 6. Global Unified Communication as a Service (UCaaS): by Price USD Million (2015-2020)
  • Figure 7. Global Unified Communication as a Service (UCaaS): by Component USD Million (2015-2020)
  • Figure 8. South America Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 9. Asia Pacific Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 10. Europe Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 11. MEA Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 12. North America Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 13. Global Unified Communication as a Service (UCaaS) share by Players 2020 (%)
  • Figure 14. Global Unified Communication as a Service (UCaaS) share by Players (Top 3) 2020(%)
  • Figure 15. Global Unified Communication as a Service (UCaaS) share by Players (Top 5) 2020(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. RingCentral (United States) Revenue, Net Income and Gross profit
  • Figure 18. RingCentral (United States) Revenue: by Geography 2020
  • Figure 19. 8x8 (United States) Revenue, Net Income and Gross profit
  • Figure 20. 8x8 (United States) Revenue: by Geography 2020
  • Figure 21. Fuze, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 22. Fuze, Inc. (United States) Revenue: by Geography 2020
  • Figure 23. Microsoft (United States) Revenue, Net Income and Gross profit
  • Figure 24. Microsoft (United States) Revenue: by Geography 2020
  • Figure 25. Google(United States) Revenue, Net Income and Gross profit
  • Figure 26. Google(United States) Revenue: by Geography 2020
  • Figure 27. Verizon (United States) Revenue, Net Income and Gross profit
  • Figure 28. Verizon (United States) Revenue: by Geography 2020
  • Figure 29. LogMeIn (United States) Revenue, Net Income and Gross profit
  • Figure 30. LogMeIn (United States) Revenue: by Geography 2020
  • Figure 31. Mitel (United States) Revenue, Net Income and Gross profit
  • Figure 32. Mitel (United States) Revenue: by Geography 2020
  • Figure 33. Cisco (United States) Revenue, Net Income and Gross profit
  • Figure 34. Cisco (United States) Revenue: by Geography 2020
  • Figure 35. Vonage (United States) Revenue, Net Income and Gross profit
  • Figure 36. Vonage (United States) Revenue: by Geography 2020
  • Figure 37. Global Unified Communication as a Service (UCaaS): by Organization Size USD Million (2021-2026)
  • Figure 38. Global Unified Communication as a Service (UCaaS): by Industry Vertical USD Million (2021-2026)
  • Figure 39. Global Unified Communication as a Service (UCaaS): by Price USD Million (2021-2026)
  • Figure 40. Global Unified Communication as a Service (UCaaS): by Component USD Million (2021-2026)
  • Figure 41. South America Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 42. Asia Pacific Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 43. Europe Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 44. MEA Unified Communication as a Service (UCaaS) Share (%), by Country
  • Figure 45. North America Unified Communication as a Service (UCaaS) Share (%), by Country
List of companies from research coverage that are profiled in the study
  • RingCentral (United States)
  • 8x8 (United States)
  • Fuze, Inc. (United States)
  • Microsoft (United States)
  • Google(United States)
  • Verizon (United States)
  • LogMeIn (United States)
  • Mitel (United States)
  • Cisco (United States)
  • Vonage (United States)
Additional players considered in the study are as follows:
BT (United Kigdom) , Orange S.A. (France) , DialPad (United States) , StarBlue (Ireland) , Windstream (United States) , Alcatel-Lucent Enterprise (France) , Intrado Corporation (United States) , NTT Communications Corporation (United States) , Masergy (United States) , Revation Systems (United States)
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Frequently Asked Questions (FAQ):

Due to pricing constraints we only profile limited players in the study that includes a mix list of leaders and emerging players, however for evaluation of market size the coverage includes 100+ players.
Yes, the study does represent market size by key business segment, application/end users and major geographies forecasted till 2026 , and as per estimates by AMA Research the market may reach the size of USD140.0 Million.
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