AdvanceMarketAnalytics, a global market research and consulting organization, have released a new study titled "Conversational Intelligence Software market - Global outlook to 2026". Industries constant focus on reducing the operational cost and increased attention on core business, and need to improve scalability are expected to shape the Global Conversational Intelligence Software market to grow at a CAGR of %.
The Deployment Mode, such as Cloud-Based, is boosting the Conversational Intelligence Software market. Additionally, the rising demand from SMEs and various industry verticals, macro-economic growth are the prime factors driving the growth of the market.
The Service Type, such as Managed Service, is boosting the Conversational Intelligence Software market. Additionally, the rising demand from SMEs and various industry verticals, macro-economic growth are the prime factors driving the growth of the market.
According to Analyst at AMA Research, the Global Conversational Intelligence Software market will experience significant growth during the forecast period due to potential opportunities lying in the market such as . Some of the important driving forces are Increasing Record Sales Calls for Playback and Archiving Purposes, Facilitate both Individual and Aggregated Analysis of Sales Calls and Enterprises are Leveraging AI Technology by Utilizing a Combination of Machine Learning and Natural Language Processing.
Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. CI software records sales calls and facilitates playback, transcriptions, and scoring, so that both sales representatives and sales managers can identify highs and lows. With CI software, sales organizations can leverage and disseminate best practices to all representatives, as well as unlock hidden insights that exist in the current customer relationship management (CRM). Moreover, CI software’s coaching and development functionalities encourage knowledge sharing, improve sales processes, and optimize pipelines
The report provides an in-depth analysis and forecast about the industry covering the following key features: o Industry outlook including current and future market trends, drivers, restraints, and emerging technologies o Analyses the Global Conversational Intelligence Software market , by Application (Large Enterprises and Small and Medium Enterprises) and major geographies with country level break-up that includes South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). o Analyzes the top 10 players in terms of market reach, business strategy, and business focus o Provides stakeholders insights and key trends (current and future) of the market