Market Highlights: Business process outsourcing (BPO) refers to services that help organizations in creating, managing, and optimising information and business processes with various business and technical expertise. BPO solutions help in enhancing the core business. The service is normally categorized into the back office work. The market of the BPO Service is experiencing a advancement in the technological trend, therefore it is rising at a greater pace. moreover there are many other outsourcing services available in the market which is totally hindering the market The market study is being classified by Type (Finance and Accounting, Customer Services, Human Resource, KPO, Procurement and Others), by Application (BFSI, Healthcare, Manufacturing, IT and Telecommunication, Retail and Others) and major geographies with country level break-up that includes South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
Key Players: The prominent players in the BPO Service are ADP, LLC. (United States), Accenture PLC (Ireland), Aon Hewitt (United States), Capgemini (France), Xerox Corporation (United States), Infosys BPO Ltd. (India), Syntel, Inc. (United States), Tata Consultancy Services Limited (India), IBM Corporation (United States) and Wipro Limited (India).
Major Market Development Highlights ADP acquires Celergo which is Strengthening global payroll capabilities and Accenture has announced two acquisitions in the connected technologies space, the company are Mindtribe and Pillar Technologies Tata Consultancy Services (TCS), a leading global consulting and business solutions and IT services organization have been recognized as a leader in the IDC MarketSpace for Worldwide Life Science R&D BPO Services and Accenture has been recognized a leader in an IDC Health Insights IDC MarketScape vendor assessment covering business process outsourcing across life sciences R&D industries. This is the third successive time Accenture has achieved this ranking
Key Questions Answered in the Report What will the BPO Service Market size and the growth rate be in Future? What are the key factors driving the BPO Service Market? What are the key market trends and macro-economic impacting the growth of the BPO Service Market? What are the challenges to market growth? Who are the key vendors in the BPO Service Market? What are the market opportunities and threats faced by the vendors in the BPO Service Market? Trending factors influencing the market shares of the Vendors. What are the key outcomes of the five forces analysis of the BPO Service Market?
Research Methodology: The top-down and bottom-up approaches are used to estimate and validate the size of the Global BPO Service market. In order to reach an exhaustive list of functional and relevant players various industry classification standards are closely followed such as NAICS, ICB, SIC to penetrate deep in important geographies by players and a thorough validation test is conducted to reach most relevant players for survey in BPO Service market. In order to make priority list sorting is done based on revenue generated based on latest reporting with the help of paid databases such as Factiva, Bloomberg etc. Finally the questionnaire is set and specifically designed to address all the necessities for primary data collection after getting prior appointment by targeting key target audience that includes Technology Investors, Research/Consultancy Firms, Government Bodies, Consumers, IT & Telecommunication Companies, Software Providers, Technology Providers and Software Vendors. This helps us to gather the data for the players revenue, operating cycle and expense, profit along with product or service growth etc. Almost 70-80% of data is collected through primary medium and further validation is done through various secondary sources that includes Regulators, World Bank, Association, Company Website, SEC filings, OTC BB, Annual reports, press releases etc.