Over the past few year, factors such as The growing trend of mobility and Bring Your Own Device (BYOD) have contributed to the development of the Global Unified Communication as a Service (UCaaS) market.

Undoubtedly, COVID-19 has accelerated the work from home capabilities is the most promising market promoter, bringing direct and indirect economic benefits to the market sizing. The Global Unified Communication as a Service (UCaaS) market is expected to make a significant contribution, with an estimated market to reach USD140.0 Million by 2026 growing at a CAGR of 25.1%.

AMA research has engaged in the competitive assessment of China & Global Unified Communication as a Service (UCaaS) Players for 5 years. “The Top 10 Competitive Players in the Unified Communication as a Service (UCaaS) in 2020” clearly displays the competitive situations of main Unified Communication as a Service (UCaaS) Playersin 2020. The research shows that companies in top 10 list are divided up by dominating countries, namely, United States occupying half of the list showcasing strong market competitive advantage.

With the multiple advantages of technology, cost and service, many major Players such as RingCentral (United States), 8x8 (United States), Fuze, Inc. (United States), Microsoft (United States), Google(United States), Verizon (United States), LogMeIn (United States), Mitel (United States), Cisco (United States) and Vonage (United States) developed rapidly. They kept leading domestic market and on the other way actively developing international market and seizing market share, becoming the backbone of Global Unified Communication as a Service (UCaaS) industry. It is understood that currently domestic Unified Communication as a Service (UCaaS) players has been massively used by players in North America.This framework should serve as a basic structure to support the strategic decision-making process for industry players. For instance, the question of whether a Players wants to expand into other areas of the market value chain fundamentally determines its strategy.



The report provides an in-depth analysis and forecast about the industry covering the following key features:
o Industry outlook including current and future market trends, drivers, restraints, and emerging technologies
o Analyses the Global Unified Communication as a Service (UCaaS) market according to Type, Application, and regions
o Analyzes the top 10 players in terms of market reach, business strategy, and business focus
o Provides stakeholders’ insights and key drivers & trends of the market

**The market is valued based on weighted average selling price (WASP) and includes any applicable taxes on manufacturers. All currency conversions used in the creation of this report have been calculated using constant annual average 2020 currency rates.

Data Triangulation
The overall Unified Communication as a Service (UCaaS) market size is calculated using market estimation process, the Unified Communication as a Service (UCaaS) market was further split into various segments and sub-segments. To complete the overall market engineering and arriving at the exact statistics for all segments and sub-segments, the market breakdown and data triangulation procedures have been utilized, wherever applicable. The data have been triangulated by studying various influencing factors and trends identified from both demand and supply sides of various applications involved in the study. Along with this, the Global Unified Communication as a Service (UCaaS) market size has been validated using both top-down and bottom-up approaches.